Under Armour

Bought shorts for around $30. Seams started to unravel after the first wearing. I will not be purchasing UA again.

Ordered and paid in full. Terrible customer svc and no product. Impossible to speak to someone and never rcvd products

I made a purchase of the apollo 2 sneakers for my husband over 6 weeks ago but i ended up buying the wrong size so i return it. My return was sent back on June 28,2016 and i review a fedex routing #. After about 2 weeks i was wondering why i haven't receive an email regarding receiving my return after i call fedEx and track that the package which was deliver on july 13,2016. I then call underarmour and spoke to a gentleman who told me that there was a discrepancy with the return and he was to put in a investigation on why my refund wasn't issue. He then reassure me that my refund was going to be issue on the next business day. One week later and still no refund. I then again making my 3rd phone and spoke a female representative and oh boy oh boy was she rude. She kept interrupting while i was speaking and then she kept placing me on hold to come back on the line just to repeat herself. She was extremely rude. I then ask to speak to a supervisor and once again she place me on hold and come just to tell me that the supervisors was not available. So i insist on speaking to someone other than her, and finally i got to speak to a really really nice gentlemen who was a supervisor and assure me that my refund was in process and i should receive that refund with the next 3-4 business day. He then went on to issue me a gift creditor for my future use. I'm a frequent underarmour shopping but this is my first time shopping underarmour.com and my experience wasn't great. I must add that the last gentleman (supervisor) i spoke to was amazingly help and respectful. Thank you kind gentlemen for easing my frustration from previous calls.

Paid, not delivered on your time schedulle… still waiting. No corespondance. Tryed chat, bad conectionsOk no more UA. Ever.

Tough stylish and attention getters. Even my Dr raved about my good taste! HOVR are my favorites. Thanks UA!

Bought under armour hovr shoes for INR15,000 and the fabric is wearing off in my 4th month of purchase - Customer service team refuses a replacement - never again

Please note that we offer exchange of products in case of manufacturing defects in the warranty period of 90 days only.
We regret to mention that we will not be able to offer you an exchange here.
Regards,
Customer Service Team

Sent: Wednesday, January 27,2021 11:59 AM
To: Customer Care India
Subject: Re: Defective shoe and requesting for a replacement

Dear CS Team,

The shoes was bought on 20th August 2020 during the Pandemic and hardly been used due to our society under lockdown as there were many cases. Thereafter due to the severe cold in Gurgaon one has hardly stepped out.
I was in touch with the customer care chat online on the website early December but till not did not find a resolution. I then had to reach out to your MD - Tushar GOCULDAS.
There is no question of abrasion with an external agent. The fabric tear of the shear is a defect and one doesn't pay INR15,000 for it to tear in 4 months.
I expect a replacement and not a mending for something this expensive.
Look forward to hearing from you at the earliest.

Takes around 1 hour to connect an agent and they just simply hang up your call without any help!

Slight edge here for Under Armour over Nike which also makes good ones. Truthfully both are great.

Appel pour s'informer de l'état de ma demande concernant un échange et ils me disent qu'ils n'ont rien à mon dossier?!? Il serait perdu. Aucune solution à me proposer même si je suis un bon client. N'achetez pas sur leur site si vous n'êtes pas certain de vos mesures! À vos risques.