I like how they constantly have sales. This is where I buy most of my scrubs. I've gotten compliments from my coworkers.
You make living in a rural area so much easier! Shipments arrive in a timely fashion and scrub quality is as described!
Since I knew uniformadvantage, I only buy my scrubs here they are good quality and the service and prices are very good
When I neded assistance you were very helpful and efficient. Thanks for all ya'll do God Bless and Stay Safe
I love these scrubs so much! They're so comfy and I need that in Vet med! The shipping time is speedy and I'll continue to order.
They sent me the wrong package after having to return the previous package to them. So now I and someone in Florida don't have our scrubs.
I absolutely love Uniform Advantage! The products are affordable and shipping is fast! You can buy any brands too!
I've always purchased my nursing scrubs from UA. Perfect fit every time. The fabric quality is excellent and washes well.
Love the deals when it comes to paying less on name brands and the sales! Definitely can't wait to order more!
Material is not like it use too be. Going to have to order another brand. Thread is unraveling after one wash.
Good afternoon, Lisa,
Thank you for being a repeat customer of Uniform Advantage. I’m very concerned about the quality issue you mention. From your review, I don’t know any specifics about the merchandise in question, but I’d love to take a look at your order and do whatever necessary to make sure you are ultimately satisfied with your purchase.
At Uniform Advantage we offer a large array of brands and of collections or “lines” within each brand. As I currently do not know what brands(s) and line(s) you purchased on this occasion—and if they were the same or different from items you ordered previously—I cannot speak to what might be going on. Unraveling threads, though, are of course not the quality we aim to achieve in any of our merchandise. All of our teams strive to delight you, our valued customer, on each and every purchase. Please accept my sincere apology for having failed to do so on this occasion.
If you are open to giving us the opportunity to follow up with you about your order, kindly send me your contact details and order number or account number (if you have that), and I will reach out to you personally. If you’d prefer a more immediate response, please don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp
Customer satisfaction truly is important to us at Uniform Advantage. I hope you will give us the chance to turn your disappointing experience around. Thank you again for your business.
Robin Grose | UA Customer Service Specialist
For international buyers should be able to click on their country's currency so you know exactly what you are going to pay on check out.
Everytime I order it meets and exceed my expectations! The uniforms are of quality material and made to last. Oh and the price is wonderful.
Shipping is way to slow. Clothes are of quality. Prices are good. I prefer shopping on a different website though, where shipping is much faster.
Hello, Jenifer,
Thank you for shopping with Uniform Advantage. We’re very glad that you are happy with our quality and prices. I am concerned, however, about your comments regarding our shipping time.
As I’m not sure where you are located and what you ordered, I’m unable to address the reason for any shipping delay. I’m eager to research the issue, though, and get back to you about it with more specifics—and come to a resolution satisfactory to you. Simply send me your contact details and order number or account number (if you have those), and I’ll reach out to you personally.
In general terms, most of our orders leave our warehouse in Georgia in about one business day. Usual ground shipping generally takes anywhere from 2 to 7 days to reach the customer, depending on the distance from our facility. We do offer expedited shipping (2-day and Next day) at an additional charge, when requested; these methods are recommended when our valued customer needs to receive their order more quickly.
If you’re open to our looking into your particular order, please do get in touch with me. If you’d prefer a more immediate response, don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp
Customer satisfaction is very important to us at Uniform Advantage. I hope you will contact us so that we may have the opportunity to ensure that your future purchases with us will fully delight you.
Robin Grose | UA Customer Service Specialist
Once you know your sizes, buying from here is easy and affordable. I love Cherokee and love sales even more!
Their products are great, the quality is very good, I love them. I feel comfortable when I use these scrubs.
Love uniform advantage. They have a wide range of scrubs, and nursing shoes. Love their salsa and clearance as well!
I love all my scrubs from Uniform Advantage. Always a great value at a great price. Good sales and promotions
I have been very impressed by UA. I've ordered the majority of my scrubs from here. They all come in in time and have all been wonderful quality
Answer: Hi, Steven. Thank you so much for shopping with Uniform Advantage. I'm very sorry you have not yet received what you ordered. Customer satisfaction is very important to us, and we definitely want you to get your merchandise. Without your contact info or order number, though, I'm not able to look up the details. Please contact our Customer Service department and we'll be glad to assist right away. There are several ways to do that. You may call 800.283.8708 (Monday to Friday, 7am to 11pm, Saturday 10:30am to 6pm, Eastern). We can also take care of you by email or live chat; see our "Help" web page to do that: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. However you decide to do it, please do get in touch right away so that we can make sure you get the scrubs you need. Thanks for being a Uniform Advantage customer! -Robin Grose, Customer Service Specialist, Uniform Advantage
Answer: Hello Renee Thank you for shopping with Uniform Advantage. International discounts may vary from the discounts that we offer in the United States,. You may check our current discounts in Canada here: https://www.uniformadvantage.com/sale.html Thank you for choosing Uniform Advantage. We hope to have the chance delight you with an order very soon. Best regards, Uniform Advantage ® | Customer Service Email: custserv@uniformadvantage.com Website: www.uniformadvantage.com Other questions? help.uniformadvantage.com
Answer: Hello Martha, Thank you for shopping with Uniform Advantage. Would you be so kind as to reach out to us via telephone, chat, or email to help you answer any questions you may have? Best regards, Paul Castro. Uniform Advantage ® | Customer Service Email: custserv@uniformadvantage.com Website: www.uniformadvantage.com Other questions? help.uniformadvantage.com
Answer: Hello Cledith, Thank you so much for shopping with Uniform Advantage. I would be glad to assist you with your exchange information request. Our U.S. shoppers have two options for completing an exchange order with UA. Option 1) Order your exchange item today by placing a new order that will ship free! Please return your item(s) for a refund using our easy, online returns portal. https://returns.narvar.com/uniformadvantage/returns Once your return has been initiated, you will receive a Free Shipping link in your return confirmation email. You may then click the link to place a new order for your exchange item(s) online now, rather than waiting until we receive your return package. Options 2) Send your exchange request with your returned items. Please return your item(s) for a refund using our easy, online returns portal and follow the steps listed above. Next, download and print the following exchange form. Please ensure the form is filled out completely and enclose it with the items(s) you are exchanging. Please contact our Customer Service department if you have any issues and we'll be glad to assist right away. There are several ways to do that. You may call 800.283.8708 (Monday to Friday, 7 am to 11 pm, Saturday 10:30 am to 6 pm, Eastern). We can also take care of you by email or live chat; see our "Help" web page to do that: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Thank you for being a Uniform Advantage customer. -Paul Castro Uniform Advantage
Answer: Hi, John! Thank you so much for ordering from Uniform Advantage. When your order is shipped, you should receive an email with the tracking details (provided we have your correct email address). If that did not happen or if you have lost that information, we'd be happy to track the package. Simply contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our "Help" page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp Thanks again for being a Uniform Advantage customer! -Robin Grose | Uniform Advantage Customer Care Specialist
Answer: Hi, Trisha, Thank you for considering a Uniform Advantage purchase. We know it can be quite a challenge to find the right fit for clothes when shopping online. Sizing can vary so widely from one item to the next, depending on brand, fabric, and style. For this reason, we provide a size chart specific to each individual item on our website uniformadvantage.com. Just go the page that shows the garment you are interested in and click on the link "Size Chart & Fit Guide" right below where the available sizes are shown. These charts indicate the actual body measurements (not garment measurements) that correspond to each size, so if you know your own measurements, you can choose the best size to order. Keep in mind, though, that, individual preferences as to how close to the body the clothes should fit also influence which size is the right one in each particular case. We always recommend that you try your purchased items on before washing them, just in case they would need to be exchanged for another size. Often our pants (and occasionally skirts, dresses, or other garments) will be available in Petite or Tall in addition to regular length. As a rule of thumb, we generally recommend the petite length for people 5'4" and below. Again, though, personal preference about how long we want our clothes to be is also important. The size chart will tell you the inseam length of the pants so you can have a more accurate idea of what length is best for you. Please don't hesitate to contact us if you need additional information. You can call, live chat with us, or send us an email, and one of our knowledgeable, friendly customer service agents will be glad to assist. You'll find details on how to get in touch with us on our 'Help" page: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Thank you again for your interest in Uniform Advantage merchandise. We hope to have the chance delight you with an order very soon. Sincerely, Robin Grose | UA Customer Service Specialist
Answer: Hi, Celia! Thank you for your inquiry and for shopping with Uniform Advantage. As you may know, we carry merchandise from many different brands, including our own UA exclusive lines. The Cherokee brand has a lot of loyal followers, and we are delighted to be able to provide our Cherokee enthusiasts with their uniforms. The colors you've mentioned are mostly spring/summer seasonal hues. We, too, are eager to see these light, cheery colors arrive! They will start to show as available early in 2022. It's hard to get exact dates of when items of a particular color or style will become available, especially with the current supply chain difficulties. Keep an eye on our website (and sign up to receive our paper catalogs, if you like) at UniformAdvantage.com. Thank you again for being a Uniform Advantage customer. Happy New Year! Robin Grose, Customer Service Specialist, Uniform Advantage
Answer: Hello, Annabel, and thanks for shopping with Uniform Advantage! The answer to your question is Yes, you may exchange items purchased online in one of our brick and mortar stores. We currently have nearly 30 retail locations to serve you in 9 different states; to find the one nearest you, simply visit our web page https://www.uniformadvantage.com/stores/. We also strive to make shipped-back returns/exchanges as easy and hassle-free as possible. Complete information about returns and exchanges may be found on our web page https://www.uniformadvantage.com/returns/. If you have other questions or need additional help, please don't hesitate to contact us either via email, live chat, or by phone. Details about how to use any of these methods can be found at https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Uniform Advantage appreciates your business! Sincerely, Robin Grose Uniform Advantage Customer Service Specialist
UniformAdvantage has a rating of 2.4 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Dear Thalia C.,
Thank you for choosing Uniform Advantage and taking the time to provide us with your valuable feedback. Your satisfaction is important to us, and we are disappointed to know that we did not meet your expectations.
We have recently improved our Return Policy to make it better for our customers and oftentimes, when a customer feels like the items are not as per the size chart, we may waive the $8.99 Return Label Fee as a courtesy for our customers but that isn’t always the case. However, we do want to make sure that all our customers are happy with the products and services we provide.
We would be happy to offer a solution for you, but we would need you to please contact our Customer Service Team with your order information. Please give us a call at 800.283.8708 or email us at custserv@uniformadvantage.com. Please do mention this email when contacting us to better assist you.
Once again, we do apologize for any dissatisfaction or inconvenience this has caused you.
Thank you for contacting Uniform Advantage.
Uniform Advantage | Customer Service
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com