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UniformAdvantage

How would you rate UniformAdvantage?
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California
1 review
0 helpful votes
Follow Jenn M.
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I like how they constantly have sales. This is where I buy most of my scrubs. I've gotten compliments from my coworkers.

Date of experience: November 3, 2022
Minnesota
1 review
0 helpful votes
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You make living in a rural area so much easier! Shipments arrive in a timely fashion and scrub quality is as described!

Date of experience: March 9, 2022
Argentina
1 review
1 helpful vote
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Since I knew uniformadvantage, I only buy my scrubs here they are good quality and the service and prices are very good

Date of experience: August 24, 2022
Tennessee
1 review
0 helpful votes
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Great Experience
June 16, 2020

When I neded assistance you were very helpful and efficient. Thanks for all ya'll do God Bless and Stay Safe

Date of experience: June 15, 2020
New Jersey
1 review
2 helpful votes
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Ugghh!
December 9, 2023

Uniform advantage is wrong for charging the customer 8.99 to return scrubs. Thus giving back less $$

Date of experience: December 9, 2023
Amy I. UniformAdvantage Rep
over a year old

Dear Thalia C.,

Thank you for choosing Uniform Advantage and taking the time to provide us with your valuable feedback. Your satisfaction is important to us, and we are disappointed to know that we did not meet your expectations.

We have recently improved our Return Policy to make it better for our customers and oftentimes, when a customer feels like the items are not as per the size chart, we may waive the $8.99 Return Label Fee as a courtesy for our customers but that isn’t always the case. However, we do want to make sure that all our customers are happy with the products and services we provide.

We would be happy to offer a solution for you, but we would need you to please contact our Customer Service Team with your order information. Please give us a call at 800.283.8708 or email us at custserv@uniformadvantage.com. Please do mention this email when contacting us to better assist you.

Once again, we do apologize for any dissatisfaction or inconvenience this has caused you.

Thank you for contacting Uniform Advantage.

Uniform Advantage | Customer Service
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com

Illinois
1 review
6 helpful votes
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I love these scrubs so much! They're so comfy and I need that in Vet med! The shipping time is speedy and I'll continue to order.

Date of experience: May 18, 2023
California
1 review
4 helpful votes
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Last time I shop here
November 23, 2019

They sent me the wrong package after having to return the previous package to them. So now I and someone in Florida don't have our scrubs.

Date of experience: November 23, 2019
Georgia
1 review
0 helpful votes
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Wonderful, Affordable Scrubs
January 13, 2023

I absolutely love Uniform Advantage! The products are affordable and shipping is fast! You can buy any brands too!

Date of experience: January 12, 2023
Bahamas
1 review
0 helpful votes
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Great Fit!
December 29, 2021

I've always purchased my nursing scrubs from UA. Perfect fit every time. The fabric quality is excellent and washes well.

Date of experience: December 28, 2021
Washington
1 review
0 helpful votes
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I love it
January 28, 2021

I ordered all my stuff from UA good quality, speed delivery, nice prices.
Highly recommended
Love it

Date of experience: January 27, 2021
Louisiana
1 review
0 helpful votes
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Love the deals
August 29, 2022

Love the deals when it comes to paying less on name brands and the sales! Definitely can't wait to order more!

Date of experience: August 27, 2022
New Jersey
1 review
0 helpful votes
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Not happy
January 25, 2022

Material is not like it use too be. Going to have to order another brand. Thread is unraveling after one wash.

Date of experience: January 25, 2022
Amy I. UniformAdvantage Rep
over a year old

Good afternoon, Lisa,
Thank you for being a repeat customer of Uniform Advantage. I’m very concerned about the quality issue you mention. From your review, I don’t know any specifics about the merchandise in question, but I’d love to take a look at your order and do whatever necessary to make sure you are ultimately satisfied with your purchase.

At Uniform Advantage we offer a large array of brands and of collections or “lines” within each brand. As I currently do not know what brands(s) and line(s) you purchased on this occasion—and if they were the same or different from items you ordered previously—I cannot speak to what might be going on. Unraveling threads, though, are of course not the quality we aim to achieve in any of our merchandise. All of our teams strive to delight you, our valued customer, on each and every purchase. Please accept my sincere apology for having failed to do so on this occasion.

If you are open to giving us the opportunity to follow up with you about your order, kindly send me your contact details and order number or account number (if you have that), and I will reach out to you personally. If you’d prefer a more immediate response, please don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp

Customer satisfaction truly is important to us at Uniform Advantage. I hope you will give us the chance to turn your disappointing experience around. Thank you again for your business.
Robin Grose | UA Customer Service Specialist

Australia
1 review
0 helpful votes
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International Buyers
January 19, 2021

For international buyers should be able to click on their country's currency so you know exactly what you are going to pay on check out.

Date of experience: January 17, 2021
Texas
1 review
0 helpful votes
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Everytime I order it meets and exceed my expectations! The uniforms are of quality material and made to last. Oh and the price is wonderful.

Date of experience: May 4, 2022
Michigan
1 review
0 helpful votes
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Service
March 13, 2022

Shipping is way to slow. Clothes are of quality. Prices are good. I prefer shopping on a different website though, where shipping is much faster.

Date of experience: March 12, 2022
Amy I. UniformAdvantage Rep
over a year old

Hello, Jenifer,

Thank you for shopping with Uniform Advantage. We’re very glad that you are happy with our quality and prices. I am concerned, however, about your comments regarding our shipping time.

As I’m not sure where you are located and what you ordered, I’m unable to address the reason for any shipping delay. I’m eager to research the issue, though, and get back to you about it with more specifics—and come to a resolution satisfactory to you. Simply send me your contact details and order number or account number (if you have those), and I’ll reach out to you personally.

In general terms, most of our orders leave our warehouse in Georgia in about one business day. Usual ground shipping generally takes anywhere from 2 to 7 days to reach the customer, depending on the distance from our facility. We do offer expedited shipping (2-day and Next day) at an additional charge, when requested; these methods are recommended when our valued customer needs to receive their order more quickly.

If you’re open to our looking into your particular order, please do get in touch with me. If you’d prefer a more immediate response, don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp

Customer satisfaction is very important to us at Uniform Advantage. I hope you will contact us so that we may have the opportunity to ensure that your future purchases with us will fully delight you.

Robin Grose | UA Customer Service Specialist

New Hampshire
1 review
0 helpful votes
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Great deals
August 10, 2021

Once you know your sizes, buying from here is easy and affordable. I love Cherokee and love sales even more!

Date of experience: August 9, 2021
VE
1 review
0 helpful votes
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Great scrubs
October 17, 2021

Their products are great, the quality is very good, I love them. I feel comfortable when I use these scrubs.

Date of experience: October 15, 2021
New Hampshire
1 review
0 helpful votes
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Love love love
October 28, 2021

Love uniform advantage. They have a wide range of scrubs, and nursing shoes. Love their salsa and clearance as well!

Date of experience: October 27, 2021
Illinois
3 reviews
1 helpful vote
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I love all my scrubs from Uniform Advantage. Always a great value at a great price. Good sales and promotions

Date of experience: May 26, 2022
Colorado
1 review
1 helpful vote
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You guys are great!
December 29, 2021

I have been very impressed by UA. I've ordered the majority of my scrubs from here. They all come in in time and have all been wonderful quality

Date of experience: December 29, 2021

Overview

UniformAdvantage has a rating of 2.4 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.

service
295
value
296
shipping
311
returns
205
quality
290
This company responds to reviews on average within 3 days
+100