We have had no problems with Uniform Advantage thus far. We ordered several scrub tops. There was one we didn't care for much as far as fit (ran way big). We sent them back last week, so we will see if there are any complications. They do tend to run bigger than the size. We love the rest of them!
The selection and prices for scrubs are good here. I found what I wanted easily and it was shipped out in a timely manner. I've bought the brand I was buying before so I felt comfortable that it would work for me. When I got my top it was too large, which was disappointing as this site has the worst returns. For one, the shipping cost was already kind of high for a standard shipping (my family's company ships a lot so I'm familiar with the costs when you are a major shipper). Return shipping with their label is outrageous (over $8!). For all the hassle and the cost of their shipping plus the small return cost at the post office I'm not sure if it was even worth it. Total waste of money. In my experience, buying clothes without free returns or being able to try them in store is just not worth the risk. I learned my lesson, can't ever be sure. Won't ever use this company again. Amazon offers free returns if I have to shop online so I'll stick with that.
Do not buy scrubs from this place. They have extremely poor and rude customer service. I ordered two shirts and two pants from them and when I received them, I found that they were way larger than the stated size. I called and talked to a very rude person who instructed me how to return them which ended up costing me another shipping charge. When all was said and done, I spent 20 dollars to ship them to me and back to them and still have no scrubs. This has to be one of the biggest scams around.
I ordered almost $400 worth of scrubs 7/2/23. It is now 7/15/23. Just contacted customer service again for the 5th time and they said it will be another 8 business days until it's shipped. I have never had this type of issue with this company but I will never order my uniforms from here again. I will find somewhere else to spend my money. Save yourself the headache and go somewhere else.
Do not order from them! The same scrubs I have been ordering from for years shrank after the first wash. Washed them how they were instructed. They won't give me my money back only a 10% coupon for my "neat visit" which expires in a week.
I will never shop from them again. Going to Mandela scrubs who are half the price for what Uniform advantage charges.
Dear Karlye V,
We are extremely sorry to hear that you are dissatisfied with your purchase. We strive to delight you each time you shop with us, and this issue will be seriously addressed.
We went through our order history, and we were able to find out that you have purchased distinct brands with us, please note that washing instructions change between brands to keep the quality of our items.
Of course, we understand how disappointing it can be when your purchase does not meet your expectations, this is why we would like to provide you with an alternative solution tailored to this specific issue. If you would like to discuss this further, please give us a call at 800.283.8708 or email us at custserv@uniformadvantage.com and we would be happy to get this issue resolved.
Thank you for contacting Uniform Advantage.
Best Regards,
Uniform Advantage | Customer Service
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com
The scrubs are great Material and comfortable.
However, when I order and put the code In for free shipping it doesn't take, I still have to pay the shipping fee.
My overall rating for this company would be a 5 start as far as products.
Very satisfied customer here
This site would be perfect if they would offer more options in the shipping department for Canadian! Every time I want to order I back up be cause of the enormous shipping fees. Otherwise they have all the great brands awesome deal and their liquidation section is pure gold!
I ordered an embroidered lab coat and they screwed up the embroidery. Did my title in upper and lower case (which anyone with a title would NEVER enter it that way). Refused to refund or allow me to return the coat. Offered me free embroidery, but wanted to charge me for an entire new coat. Seriously? I just spent 50 dollars for a lab coat I can't wear. Will not be ordering from this company again.
Hello Kristi! We value your feedback and we would like to get you an updated Lab Coat. Sitejabber is a new site for us, and we are just getting to know the system. Please email us at custserv@uniformadvantage.com and include your email address & name associated with the order. Please mention Sitejabber within your email.
UA is affordable for incoming healthcare professions! I will be attending nursing school in a few weeks and with an insane tuition, UA is the way to go! So many different styles to choose from and a variety of colors. I can get as much as i need without selling my kidneys!
Great variety of scrubs, lots of designs and different types of pants. I buy at least twice a year multiple sets of scrubs, and they never disappoint! I get lots of great comments on my uniforms. I love the fact that I can mix and match tops and bottoms as I like. The website is really great, with extensive explanation of the product and with possible matching top or bottom suggestions. I would definitely recommend Uniform Advantage, because they have a very big assortment and a lot of different brands to chose from. Nowadays, prices went up quite a bit but there are discounts almost all year long, and there are always new items or styles to try :)
Overview
UniformAdvantage has a rating of 2.4 stars from 624 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
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- Fort Lauderdale, Florida
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear BM,
We would like to apologize for the inconvenience caused by the delayed shipping of the order you placed on our website.
We strive to provide a one-contact resolution whenever a customer contacts us regarding an issue with their order. Our orders are usually processed within 24-48 business hours from the time they were placed. If there are any inventory issues; customers are contacted via email.
We would like to investigate the disconnect in fulfilling this order and would appreciate it if you can reply with your order number so we may review and resolve your concern as soon as possible.
Again, we are very sorry for any inconvenience this issue may have caused you and would like the opportunity to better serve you.
Uniform Advantage | Customer Service
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com