United Camera

STAY AWAY!

I sent them a perfectly good camera that had a broken screen. I got it back with the screen fixed and now it has a lens error within weeks. I took a closer look and this is not the same camera I sent them. They refused to refund my money.

United Camera says they will give you back your money if they dint fix it right the first time. They screwed up my camera so bad and won't give me back my money for the repair.

UnitedCamera.com is a ripoff and they don't refund the repair regardless of what their website says.

I will be letting Sony know about this as well since they are repairing Sony products. I'm sure Sony would like to know about them if they don't already. Keep away from UnitedCamera.com for Sony repairs and any other brands of cameras.

United Camera = CRAPPY SERVICE

I gave up trying with them. Staff was polite until they had my camera and payment. They billed me when the camera got there and then didn't fix it right. As far as their guarantee, WHATEVER!

Forget about the free repair thing, my camera was broken from the day I got it back and I couldn't get a refund. They just say to send it back and then it will be free, NOT!

Came back not working again and still no free repair per what they advertise!

Joseph said a manger would call me back, DIDN'T HAPPEN!

Use UnitedCamera.com at your own risk, they are seriously a waste of tine and money.

It was a major disaster doing business with United Camera. The camera was with them for many months and in that time they did not communicate. I couldn't get a call back with a status and it didn't matter how hard I tried. Communication was non-existent with them. I got my camera back months later and it didn't even work. I tried to get it fixed again and they said to send it back. I refused because the service was so bad at this place. They refused to give me back my money. The smartallic said that it's working and if I send it back they can make it non working again and then I'll get my money back.

Do not use this place to fix any Sony camera. United Camera had my Sony camera for many months and sent it back more broken than it was. They wouldn't even give me back my money. There are comaints on them all over the place.

I sent my camera in to unitedcamera.com for a lens problem that I was having. When it was returned to me it was still not working. The lens error was fixed but the pictures were now blurry and out of focus.

I complained to United and they said I could send it back and if they verified the problem then the repair would be free. This was not true at all.

I sent it back and they did in fact fix the focus thing although I'm not convinced it's focusing like it did before the initial repair. It is however acceptable.

As for it being free with their promise of being fixed right the first time or it's free, that is false advertising.

They did not give me back the repair cost but they did fix it in the end. My one other complaint is that the casing is no longer sealing properly. I'm certainly not going to send it back to united again.

I asked them firth repair to be free as outlined in their guarantee. The guy asked me how I could expect it to be completely free saying that they installed parts and they have other costs involved. My question to him was, why advertise this guarantee then? He told me the cameras generally don't have to come back for a second repair and when they do, it's up to a manager to decide if the repair will be free. Again I asked, why advertise that guarantee then. He didn't have an answer.

Not very ethical, go elsewhere if you need your camera repaired.

I can see I'm not the only one who had problems with United Camera!

Same crap everyone goes through: arrogant staff, they cracked the top of my camera, they would not honor the warranty of it being free since it wasn't fixed right the first time and they took months. NO COMMUNICATION OR UPDATES ONCE THEY GET THE CAMERA.

Repair work is horrible. It doesn't even look like my original camera I sent them. This camera is cracked on the too. Lens is blocky and noisy which it didn't do before. KEEP AWAY FROM WWW.UNITEDCAMERA.COM

If they advertise a fixed right the first time or it's free, then honor it for heavens sake.

The repair standards are poor. My camera is working terribly since they touched it. NO REFUNDS EVEN THOUGH THEY PROMISE THEIR GUARANTEE.

Go anywhere but united camera. They should be closed down.

THEY REFUSED TO HONOR THE MONEY BACK GUARANTEE.

The excuse was they sent it back working and that is not true.

The works quality sucks at United SCAMera

When I finally convinced them that it was broken they said that wasn't what they fixed. My wife sent them a letter a few weeks back. No reply to it to date.

UNITED CAMERA GIVES A GUARANTEE WHICH THEY DO NOT STAND BEHIND LATER.

It's company's like this that give the honest online companies a bad name.

Don't fix your camera with them. They give this warranty I'm sure because they think you won't send it back. Fix your camera anywhere but here. I wish I could give them zero stars.

I called United Camera to get information on the repair. The girl promised the world and 1 day service too so I went with them. They got the camera and then I got a world of excuses why they couldn't get it done in one day anymore. She basically said she can send it back broken but I'd have to pay anyways since they already started it but she couldn't tell me what had been started.

Weeks go by with no status. When I call I get so many stories with no answers to my questions or any proper type of status. I continued to call and the same girl is rude to me.

After four months I get back a different camera and it doesn't work. They fixed what I paid to have fixed and broke my camera even worse and scratched my lens in the process.

I called them and nit even an apology. I'm told to send it back. They got it back and admitted it wasn't working and they said they'd fix it. It's supposed to be fixed right the first time or it's free, that was not the case. They said I should still pay since they're fixing it free the second time, I disagreed. I was told that if I didn't pay the original repair that they would unrepaired it and I would get it back broken. So much for their guarantee. I told them to fix it.

A month later it comes back. The moment I turned it on the lens got stuck with an error message on the screen. I was furious so I called back and heard them laughing each time they covered the phone.

I demanded my money back and they refused. They were terrible and that's putting it lightly. Anyplace is better than this place. AVOID UNITED CAMERA AT ANY COST!