• United Regions Van Lines

United Regions Van Lines

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Overview

United Regions Van Lines has a rating of 3.2 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Regions Van Lines most frequently mention new home, and entire process. United Regions Van Lines ranks 9th among Moving Service sites.

  • Service
    124
  • Value
    124
  • Shipping
    122
  • Returns
    110
  • Quality
    120

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Positive reviews (last 12 months): 12.5%
Positive
1
Neutral
0
Negative
7
63
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How would you rate United Regions Van Lines?
Top Positive Review

“From Skyline to Shoreline: An Unforgettable Moving Journey”

W. B. T.
10/7/23

Moving from New York to Los Angeles was an epic journey. Packing up my home was not just about boxing items, but boxing up a chunk of my life. The moving team treated each item with the care it deserved, from my book collection to my family's antique clock.Despite the long distance, they reached LA in record time and kept me informed. When we faced a challenge due to my new hilltop home's narrow, winding roads, the crew swiftly offered a solution: transferring my belongings to a smaller truck capable of navigating the tricky terrain. This extra step didn't shake their professionalism or humor.They made the transition smooth, and soon, my belongings found their place in my new home. Despite potential stress, the crew made the moving experience positive. I would recommend their excellent service to anyone. Moving can be daunting, but with the right team, it's an adventure. Thanks, guys!

Top Critical Review

“AVOID UNITED REGIONS VAN LINES - PREDATORY”

Alexa L.
7/14/24

I was visiting my parents to help with an interstate move and this is the company my father chose to use. Unfortunately it's too late now, they got completely ROBBED, this company is a scam, AVOID AT ALL COSTS. I wish I had done research for them beforehand, but hindsight is 20/20 and I just hope this helps anyone else going through the stressful process of moving to steer clear and choose another company. AVOID UNITED REGIONS VAN LINES LIKE THE PLAGUE

Reviews (130)

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Thumbnail of user randyp581
Wyoming
1 review
16 helpful votes
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July 13th, 2023

The movers' ability to stay calm and get the job done despite the time crunch was outstanding. They did an excellent job of planning and executing the logistics despite working under a strict deadline.

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Thumbnail of user jefff1173
Illinois
1 review
31 helpful votes
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September 27th, 2023

They went above and beyond to assist in assembling and securing furniture, showcasing remarkable efficiency and effectiveness. Their affordability and outstanding reputation make them a standout choice.

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Thumbnail of user lindab4573
Nevada
2 reviews
42 helpful votes
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September 5th, 2023

I had the pleasure of relocating with the help of these outstanding gentlemen. They arrived promptly, worked steadily and carefully, and were very careful with my belongings. They made packing and relocating a breeze!

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Thumbnail of user mcdualfredffie
Pennsylvania
1 review
29 helpful votes
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October 7th, 2023

Sometimes I can get very forgetful, i told someone on the team this and they took their time to label the boxes with each item that ws in it. Now if that isnt thriving for customer saitisfaction, i honestly dont know what is. I never really thouhght id like the moving experience but United regions made it stress free and i think thats what made me enjoy it. Great experience

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Thumbnail of user wilbertm46
Florida
1 review
19 helpful votes
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May 31st, 2023

I had to move with my dad, therefore I needed help with the packing. My coworker advised I get in touch with these individuals. These men really went above and above to help us, thus I honor them for their commitment to their profession! I am really grateful to them!

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Thumbnail of user lessac3
Washington
1 review
5 helpful votes
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December 6th, 2023

885 miles cost me $11,000.00 DO NOT HIRE THEM they lie about cost of move & there isn't a climate controlled warehouse I have $5000.00 worth of merchandise stolen I paid for a 2nd pickup for things they left behind which I never received either the owner is in on this he promised a refund to me for merchandise they so quickly left behind which I never received. They only have Enterprise rental box trucks which aren't long enough to fit a 3 bedroom home & that's when they charge you for another truck on top of it all there not a long haul moving company and there 1st Moving company Nationwide Movers went under. Don't bother asking for owner he is in on the lies and stolen property & money.

Tip for consumers:
They yell they scream they don’t like being confronted and I truly believe there taught this it’s not about a customer it’s about deception and it’s a game to them DO NOT HIRE THEM !!!!!!!!!!!!!!!!!!!!! The owner praises them upon completion I went without what they left me with and bought everything again and slept in an air mattress for 5 weeks I’m disabled and it was very difficult they don’t care it’s NARCISSISTIC !!!!

Products used:
Couch BED shoes CLOTHES generator MANUAL WHEELCHAIR electric wheelchair 3 CANES foot stool MONEY ORDERS washer & dryer CONVENTIONAL OVEN kitchen table JEWELRY BOX & JEWELRY 6 foot bird cage FULL LENGTH MIRROR pots and pans ART SUPPLIES PUZZLES CRAYONS MARKERS PUZZLES AND FELT TABLES kitchen utensils MICROWAVE 2 tables CANDLES ironing board & iron 2 flat screen TV

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Thumbnail of user charlieeree24ed
New Jersey
1 review
13 helpful votes
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December 14th, 2023

Even though it was raining quite a lot on the moving day, the movers managed their time spectacularly. They arrived thirty minutes earlier and worked diligently from then on.

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Thumbnail of user frankf1272
California
1 review
44 helpful votes
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September 19th, 2023

They provided excellent customer service from the minute I got in touch with them. The phone agent was pleasant, knowledgeable, and understanding of all my inquiries.

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Thumbnail of user krisl216
Utah
1 review
43 helpful votes
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September 11th, 2023

I was quite impressed with United Regions Van Lines staff because of their expertise and efficiency. Thanks to their help, our interstate relocation went off without a hitch.

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Thumbnail of user joseg1613
Wisconsin
1 review
39 helpful votes
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July 31st, 2023

Hired them on short notice but these guys went above and beyond to finish everything ahead of schedule so I could settle in! Cannot say enough good things about them!

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Thumbnail of user jerelb2
New York
1 review
29 helpful votes
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June 20th, 2023

Greatest company I've ever dealt with. Having used them twice with perfect results, I can confidently say that they are first-rate in every respect. Strongly recommended.

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Thumbnail of user chrism4115
Texas
1 review
36 helpful votes
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July 31st, 2023

Fantastic men who possess all the talent and expertise at moving! They were efficient and fast, I was genuinely impressed! You guys should check them out! You will not be disappointed!

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Thumbnail of user richardb5234
Washington
1 review
13 helpful votes
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July 4th, 2023

I have never been taken aback by the quality services of a company before, at least until these guys! My first experience at moving could not have gone any better! 10/10 all over!

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Thumbnail of user alexanderc572
Massachusetts
1 review
45 helpful votes
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July 20th, 2023

Efficient, talented, and extremely professional mover operation. Stayed responsive and all responsible throughout. Their efforts for my move are praiseworthy. Highly recommended.

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Thumbnail of user jasonj1198
Washington
1 review
46 helpful votes
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May 1st, 2023

We hired four movers, and with their tireless work, we could move two families in only 1 days. The level of friendliness and helpfulness shown by Smith & William were outstanding. Highly recommended!

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Thumbnail of user frana69
Alabama
1 review
2 helpful votes
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January 9th, 2023

Read the images I posted! Nothing aligns- not licensed to transport household goods. They doubled our quote. They broke our goods! Just run and pay a legit company

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Thumbnail of user bettyw1206
Colorado
1 review
44 helpful votes
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September 20th, 2023

Your firm has been the greatest professional mover I've used all three times I needed one. Your team's humor and good spirits helped ease the burden of the situation for everyone.

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Thumbnail of user eribertop3
New York
1 review
28 helpful votes
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June 20th, 2023

Excellent service to our customers. They showed up just on time. Our furniture still looked the same after they finished cleaning and rearranging it for us. Everyone had a wonderful time.

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Thumbnail of user thomash3135
Connecticut
1 review
8 helpful votes
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June 23rd, 2023

To put it simply, United Regions Van Lines has been a lifesaver for me. You made easy what had appeared difficult. I promise to brag about you to my whole family. Thank you very much.

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Thumbnail of user maxwellw39
Pennsylvania
1 review
2 helpful votes
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July 30th, 2023

I hired United Regions Van Lines for a long distance move (price of $4,400). They delived my property on May 23,2023 and the the same day I realized a travel bag with ~$4,000 worth of ski equipment was MISSING. I informed Customer Service immediately and have been checking in on a weekly cadence to see if they were able to locate my missing travel bag. Each time I contacted Customer Service they told me they had no update and NO EFFORT had been made to look for the missing bag. After a FULL MONTH of no updates from the business, I resorted to filing a claim with my insurance company to get reimbursed for the STOLEN items. To do this, the insurance company asked me to file a POLICE REPORT claiming THEFT against United Regions Van Lines. Victim information notice is attached in this complaint along with photo of the missing travel bag. Please return my travel bag/ski equipment ASAP.

Thumbnail of user bobbieb212
New York
1 review
31 helpful votes
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June 14th, 2023

We really value your assistance today, and we think you and your team should be commended for it. Excellent in every respect. I also recommend their usage to anybody interested.

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Thumbnail of user michaela5066
California
1 review
20 helpful votes
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September 11th, 2023

These guys know their stuff; they are amazing at packing fragile items and covering and dragging heavy furnishings. This moving assistance is their thing.

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Thumbnail of user barbarah3033
Pakistan
1 review
38 helpful votes
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August 23rd, 2023

The moving crew was a bunch of cool guys! They worked fast and had my back during the whole process. Once everything was in FL, they arranged my furniture just how I wanted it.

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Thumbnail of user williamt2403
Texas
1 review
11 helpful votes
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July 13th, 2023

United Regions Van Lines once again exceeded my expectations during the entirety of my recent transfer. This company has my unqualified recommendation. Highly recommended!

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Thumbnail of user donalda627
New York
1 review
11 helpful votes
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June 28th, 2023

From the moment they arrived, I knew I wouldn't be displeased with them. They worked hard and were devoted to moving my stuff safely! Very impressed by their professionalism!

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