• UnlockBase

UnlockBase

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Overview

UnlockBase has a rating of 4.1 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UnlockBase most frequently mention customer service. UnlockBase ranks 7th among Unlocked Phones sites.

  • Service
    85
  • Value
    86
  • Shipping
    65
  • Returns
    55
  • Quality
    83

This company responds to reviews on average within 4 hours

Positive reviews (last 12 months): 91.7%
Positive
11
Neutral
0
Negative
1
7
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How would you rate UnlockBase?
Top Positive Review

“Best Iphone unlocking service”

Tharunsriram K.
7/3/24

Best iphone Unlocking service i have ever used, good service i have in the times, Best iphone Unlocking service i have ever used, good service i have in the times

Top Critical Review

“Do not use this service period!”

Ray F.
8/2/22

This business is a real scam! They pretend that they are professionals, the reality they are NOT. I am senior data scientist with Google for 15years now, so please let others know about this business. I thought that you are professionals Now after 5days of waiting I definitely conclude that you are not professionals! Please do a refund right away. Ray I am one of the founders of e-commerce! On Sun, Jul 31,2022, 6:13 PM Unlockbase - Customer Support <*******@unlockbase.com> wrote: Hi, We are sorry for the waiting time! This IMEI is currently still in process with the Samsung supplier as they are working unstable which slows down processing for all unlocking vendors including us right now and we expect this to be cleared shortly. If you cannot wait further please let us know and we will cancel/refund your order. Thank you for your patience! **** Please keep all prior email communication when replying **** Ulrik Bengtsson - Customer Service Agent www.unlockbase.com Customer Support available 24/7

Reviews (112)

Rating

Timeframe

Other

Thumbnail of user orondec
TT
1 review
0 helpful votes
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September 5th, 2022

I love you guys first time using your service and i am very impressed. I am from trinidad and tobago and it was quick and easy love it.

Service
Value
Shipping
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Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Oronde! We are very happy to hear that you liked our service and look forward to assisting you again!

Thumbnail of user tonyao27
Minnesota
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

If my phone gets unlocked then 5 stars! I'm very hopeful. Thank you. Good luck to everyone. Have a great day!

Thumbnail of user brianc2777
Zambia
1 review
0 helpful votes
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March 31st, 2022

My phone has just been unlocked, i was skeptical at first but now very happy about it and will be using this service in the future

Tip for consumers:
have patience and wait. the phone will get unlocked and if they cant they will let you know and refund the money.

Products used:
unlocking of an iphone.

Service
Value
Shipping
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Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Brian! We are very happy to hear that you like our service and look forward to assisting you again!

Thumbnail of user georgec1591
Montana
1 review
0 helpful votes
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August 30th, 2022

Code worked just fine! Delivered sooner than promised. All I had to do was submit my IMEI. These guys rock!

Products used:
Unlock code for Samsung phone

Service
Value
Shipping
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, George! We are very happy to hear that you liked our service and look forward to assisting you again!

Thumbnail of user bryanm859
Texas
2 reviews
0 helpful votes
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January 27th, 2023

Service worked great and unlocked the esim on my iphone 14 pro max in just over 48 hours. Will for sure use this service again in the near future

Service
Value
Shipping
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Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Bryan! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked iPhone 14 Pro Max!

Thumbnail of user sebasthianc
Puerto Rico
1 review
0 helpful votes
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June 20th, 2023

I wanted to unlock a Samsung A13 5G locked to Tracfone, so I found UnlockBase and paid to get it unlocked (which is a simple, easy process). A couple of days went by, and they told me that their Tracfone supplier wasn't really "cooperating". Again, not their fault. Then they put the phones IMEI through a beta test batch, in which they couldn't unlock it because of a problem on Tracfone's side of things. They refunded me the amount that I paid for the unlock, even though they kept working for a solution, and contact was kept through email (communication was super good, the person would respond to emails very quickly and try their best to resolve any problems).

They finally found a firmware unlock for the phone, and they offered to cover the costs of it because of the time I'd been waiting.
I followed the instructions and my phone was unlocked, thanks to the help of UnlockBase and their firmware provider and technician.

In short words, they we're very helpful to me, and it seemed nice that they stuck with me and helped my case after all that time. Customer service was nice (shoutout to Ulrik Bengtsson, the Customer Service guy)

I will be definitely be doing unlocks with them again, no matter the time delay.
Thanks, UnlockBase for your service!

Service
Value
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Sebastian! We are very happy that despite all obstacles on the way, in the end the extensive waiting time and additional efforts fully paid off with your device being unlocked successfully. Thank you again for all your patience during the process and we hope you enjoy the carrier freedom with your unlocked device!

Thumbnail of user noteultrat
Armenia
2 reviews
1 helpful vote
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January 6th, 2023

Easy and convenient. As advertised. Great price, and quick handling. Strongly recommended to everyone.

Tip for consumers:
No doubts just go for it

Products used:
Simunlock Services

Service
Value
Shipping
Returns
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Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback! We are very happy to hear that you liked our service and look forward to assisting you again!

Thumbnail of user kristaperkins33
Texas
1 review
0 helpful votes
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August 8th, 2023

I was so amazed on how fast I received my codes and the whole process was really simple. I would definitely recommend this service.

Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Krista! We are very happy to hear that you liked our service and we look forward to assisting you again!

Thumbnail of user tbattaglia21
Ohio
1 review
0 helpful votes
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October 21st, 2023

Thank you! Unlocked code came in about 2 hours and worked perfect. Thank you I will be using again in the near future!

Thumbnail of user kingsfordn
Ghana
1 review
0 helpful votes
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December 15th, 2021

They're always the best unlock platform... try and see with your eyes... I will always do business with unlockbase.com

Service
Value
Shipping
Returns
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Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you for very much for your feedback, Kingsford! We are very happy to have you as our regular customer and wish you all the best with your unlocked devices!

Thumbnail of user robs839
Virginia
1 review
0 helpful votes
  • Send Message
May 26th, 2022

It was a great experience and no problems! Thank you very much for the great service and customer support...

Service
Value
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Rob! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

Thumbnail of user kathyt685
Washington
1 review
0 helpful votes
  • Send Message
January 1st, 2023

Thanks for fast service and easy to do i would highly recommend to everyone needing this service great job!

Products used:
unlock

Service
Value
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Kathy! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

Thumbnail of user albertp223
France
1 review
0 helpful votes
  • Send Message
February 24th, 2022

They helped me for free.
They gave me advice how to fix my phone since it was sim locked, and it worked perfectly.

Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Albert! We are very happy that we could help you quickly and free of charge and look forward to assisting you again!

Thumbnail of user ferehans
Ethiopia
1 review
0 helpful votes
  • Send Message
January 25th, 2023

Legit and trust worthy site,
Finally unlocked my phone.
Thank you again unlockbase
I have been searching for a site and finally found this legit site

Tip for consumers:
Unlocking

Products used:
Code

Service
Value
Shipping
Returns
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Ferehan! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Thumbnail of user mohhammads
Bangladesh
1 review
0 helpful votes
  • Send Message
May 17th, 2022

Unlock my Motorola E7. It was super fast. Got the unlock code within 5 minutes and was really cost effective. Really appreciate it.

Service
Value
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Mohhammad! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Motorola E7!

Thumbnail of user subatomicgeek
Mexico
1 review
0 helpful votes
  • Send Message
April 8th, 2023
Verified purchase

It was super ffast delivery time, i totally recommend it. Very easy to pay too. It makes me.feel very secure to use again

Tip for consumers:
is.very fast to.delivery and easy to pay

Products used:
The motorola sim unlock service

Service
Value
Shipping
Returns
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Servando! We are very happy to hear that everything worked out even faster than expected and we look forward to assisting you again any time!

Thumbnail of user sergioassabbi
Brazil
1 review
0 helpful votes
  • Send Message
August 3rd, 2023

Super kind, super professional, I recommend this company to everyone, they are very serious, I recommend their services to everyone!

Products used:
Unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Sergio! We are very happy to hear that you liked our service and we look forward to assisting you again!

Thumbnail of user melyssap5
Ohio
1 review
0 helpful votes
  • Send Message
February 26th, 2022

Quick & affordable service. Easy to use. Quick turn around time. Will use service again and suggest to anyone.

Tip for consumers:
Not much. Simple to use

Products used:
Unlock check

Service
Value
Shipping
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Melyssa! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Thumbnail of user rhoj
Colorado
1 review
0 helpful votes
  • Send Message
December 21st, 2021

They unlocked my IPhone 12 Pro Max within the time frame advertised. I'm very happy with their service and I recommend 100%. They're legit

Service
Value
Shipping
Returns
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback! We are very happy to hear that you liked our service and hope you enjoy the carrier freedom with your unlocked iPhone 12 Pro Max!

Thumbnail of user chade122
Canada
1 review
0 helpful votes
  • Send Message
September 2nd, 2022

They got me up and running within suggested time! Much better then the provider! I would recommend this service!

Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Chad! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Thumbnail of user gazm3
KN
1 review
0 helpful votes
  • Send Message
November 25th, 2022

Used this service for a samsung galaxy s22 ultra locked to att. Received working codes within 24 hours.

Tip for consumers:
type *#06# to get the imei

Products used:
Network Unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Gaz! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S22 Ultra!

Thumbnail of user unized123
Germany
1 review
1 helpful vote
  • Send Message
November 19th, 2023

Their website is well organized and easily accessible for costumer. I look forward for the best service in the fututre too.

Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Yunus! We are very happy to hear that you liked our service and we look forward to assisting you again!

Thumbnail of user brianad64
Georgia
1 review
0 helpful votes
  • Send Message
September 15th, 2022

I wasn't sure if I would e satisfied or not, but overall despite my doubts it actually did work. I would definitely recommend

Tip for consumers:
patience is a virtue

Products used:
electronic

Service
Value
Shipping
Returns
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Briana! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Thumbnail of user ernedtoc
Mexico
1 review
0 helpful votes
  • Send Message
March 26th, 2022

Unlockbase works fast and excellent, they give me the correct number in México, my phone is from México and works fine with unlockbase data.

Products used:
Number data

Service
Value
Shipping
Returns
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Ernesto! We are very happy to hear about your satisfaction with our service and speed and look forward to assisting you again!

Thumbnail of user ryanb1508
TT
1 review
0 helpful votes
  • Send Message
January 19th, 2023

My wait time was less than one hour!
Will use again!
They came through when others failed!
Very happy customer!
Order #UBRO-*******

Service
Value
Shipping
Quality
Thumbnail of user anatolyb1
Sam G. – UnlockBase Rep

Thank you very much for your feedback, Ryan! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

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From the business

UnlockBase is the oldest and most renowned mobile device unlocking and information check service since 2004. Unlock your mobile device with us today!

Company Representative

Thumbnail of user anatolyb1
Sam G.
Typically responds within 4 hours

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