• Unlocking.com

Unlocking.com

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Overview

Unlocking.com has a rating of 2.0 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Unlocking.com ranks 86th among Unlocked Phones sites.

How would you rate Unlocking.com?
Top Positive Review

“Provided precise instructions (you must follow them...”

Nick T.
4/2/13

Provided precise instructions (you must follow them carefully) so that I was able to unlock my Samsung Galaxy phone. The time taken to get back to me was very good, with the whole thing taking less than 3 hours (not the weeks being suggested by Orange).

Top Critical Review

“I feel ripped off right now--ordered and payed 8 days ago and nothing!”

Gilbert M.
11/14/15

Actually The Unlocking Company is one of the most expensive out there but I thought I would try them--8 days later nothing--so much for "fast". Customer service non-existent so far--tried by phone, email and live chat -- nothing. Never received anything for my money $16.99

Reviews (22)

Rating

Timeframe

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Thumbnail of user gilbertm29
California
2 reviews
15 helpful votes
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November 14th, 2015

Actually The Unlocking Company is one of the most expensive out there but I thought I would try them--8 days later nothing--so much for "fast". Customer service non-existent so far--tried by phone, email and live chat -- nothing. Never received anything for my money $16.99

Thumbnail of user nickt19
GB
1 review
1 helpful vote
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April 2nd, 2013

Provided precise instructions (you must follow them carefully) so that I was able to unlock my Samsung Galaxy phone. The time taken to get back to me was very good, with the whole thing taking less than 3 hours (not the weeks being suggested by Orange).

Thumbnail of user ivanl1
GB
1 review
7 helpful votes
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March 10th, 2011

THIS IS A SCAM!, Don'd use it.
They say they provide the unlock codes within one day but after 5 days I don't have anything. I have sent several emails to their "support" and I have no reply.

Avoid that site!

Thumbnail of user fongk
Malaysia
1 review
7 helpful votes
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January 18th, 2015

I have a receipt from them, but they never render the service and no code was sent to me after 5 days.
I am in overseas and dire to use my phone and this is really a waste of time.

I should have check the review before I even subscribe.

Thumbnail of user gislis
Iceland
1 review
1 helpful vote
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February 15th, 2017

... when I read all the reviews here after I had paid for the unlock fee for my ZTE phone.
I got the code after 4 hours, not 1-10 minutes like it said on the page, but in their defence it was in the middle of the night.
The code worked perfectly.
I hope that the people here know that phones usually lock after 10 unsuccessful tries, and after that you need a massive repair to fix the phone. A code will do you no good at that point.

Thumbnail of user ronie7
Georgia
1 review
5 helpful votes
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March 9th, 2016

They are so unprofessional! They never once answered the phone and I called multiple times and at all different times. The only response I received was email and it took them DAYS to reply back. On top of all of that the code didn't work and when I told them that, they blamed it on me, argued with me and refused to refund me my money, even though their website says "Money back guaranteed". I have never before received such bad customer service and I wish I could rate them lower than one star. You will have better luck calling your carrier and having them unlock your phone for FREE just like I did!

Thumbnail of user garyb9
GB
1 review
4 helpful votes
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September 11th, 2010

Agreed with the above posters. Paid via Paypal and, despite being promised a 'typical 1-day turnaround' I waited 10 days.
I sent a few emails to their customer service email address, all of which came back with an automated response (but from different names!).
I finally received a 'code', but no instructions on how to use it. After a little Googling I did find out how to input the code, but it didn't work anyway - surprise!

This is an example of the worst kind of scamming opportunists. AVOID AT ALL COSTS!

Thumbnail of user marcosp5
Netherlands
2 reviews
18 helpful votes
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October 12th, 2013

Not a SCAM! I just unlocked my second phone with them and my phones where unlocked successfully. They just have so many customers so it takes awhile until they reply with a message. But it is a legit company.

Thumbnail of user jaclync1
Canada
1 review
2 helpful votes
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June 11th, 2010

This website promised a 6-12 hour delivery and I have been now waiting 10 days! This is ridiculous! I have received 0 Customer Support they just keep giving me the run around I have written emails after emails to the support agents but I have yet to be given an answer. All I want is a code to unlock my phone! This is such a BAD SITE DONT USE IT!

Thumbnail of user tonyf3
Sweden
2 reviews
2 helpful votes
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February 9th, 2010

uniquephones.com
www.uniquephones is apparently providing unlock codes for your cell phone.
They say they offer same day unlock service.
UNIQUEPHONES.COM IS A SCAM, YOU NEVER KNOW WHERE YOU CREDIT CARD INFORMATION ENDS UP
I HAD TO CANCEL MY CARD IMMEDIATELY

Thumbnail of user sprxn
Portugal
2 reviews
11 helpful votes
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June 15th, 2010

This site is from a company called UniquePhones. IT IS A SCAM. You'll give them your money, as soon as you do that they send you an email and they try to scam you telling your there has been a problem and then they TRY TO TAKE MORE MONEY FROM YOU,

I just fell the first time, never got any unlocking code, just a lighter wallet.

Do not make business with those thiefs.

Thumbnail of user monteea
Florida
1 review
5 helpful votes
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December 3rd, 2015

I've been without my fone for 7days and rreceived a code that doesn't work
I've called several times and cannot get in touch with anyone. Waste of 24.99.

Thumbnail of user mrbroadus60
Texas
1 review
0 helpful votes
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April 13th, 2023

And unlock my phone great it was easy simple and straight to the point. I'll be using this service in the future for now on

Thumbnail of user norag2
Lithuania
1 review
4 helpful votes
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January 20th, 2012

Sucks. Use a different provider. Some of them are great. Sadly, this was one of the worst I have experienced.

Thumbnail of user srikanthp
Ohio
1 review
5 helpful votes
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September 29th, 2013

This seems to be scam. They din't send me the code and i had to dispute the transaction... just waste of time and effort..

Thumbnail of user michaelw2136
Alabama
1 review
5 helpful votes
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April 24th, 2020

THEY HAVE HAD MY MONEY SINCE THE 4/21/2020. I'VE TRIED TO CONTACT SEVERAL TIMES. NO CODE, NO DIRECTIONS, NO SERVICE... PAID FOR SILENCE.

Thumbnail of user andresm22
Maryland
1 review
4 helpful votes
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March 4th, 2013

Just like everyone else on this site, I can tell you this website is a scam!

Thumbnail of user sindijse
Latvia
1 review
5 helpful votes
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February 2nd, 2016

Do not trust them. No money refund! No working codes. Cheaters! :(

Thumbnail of user kolh1
Germany
1 review
4 helpful votes
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November 2nd, 2015

I received the code quickly but it didn't work...
No Answer, unhelpful...
Horrible Company!

Thumbnail of user stephenk4
Canada
1 review
4 helpful votes
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