Unpub

I was charged DOUBLE the advertised price. When I spoke with customer service I was met with rudeness and unprofessionalism. I was told that I'd receive confirmation of my cancellation, it's been 3 days and still nothing! I emailed customer support, they made an excuse as to why I was charged and didn't address the refund at all. The WORST company!

The worst !

Its good... so far. Let's be honest there are about 100 Expedia clones, 5 of which I subscribe to, but non of them are purple in thier color scheme or offer $500 worth in travel!

I was taken to this site from Skyscanner which is why I trusted it. I booked a flight for 3 and that went through although when I went to check in I had a problem because their system combined the first and middle name on all our tickets and it didn't match the passport. Then I had to book another flight before I knew of the ticketing issue and since I had this $500 bonus credits to use from their free trial period, I booked a flight and chose the higher price option so that I got a free carry on. I was on the same flight with free carry on that I purchased from a different broker and thought it was a good price after they discounted it by $50 from my bonus credits only to find out st check in that they billed me at the higher price and booked me on the lower fare without a free checked bag. I called to complain and their response was if I had proof. I would have screenshot it if I knew you were going to scam me! If you have to use them screenshot your selection. I ended up having to pay $200. Extra for 1 carry on!

Go to Priceline. I made the mistake of booking here and later checked out Priceline. Tried to have them price match, but they wouldn't. Membership isn't worth it.

Let me start by saying sometime the $50-$80.00 discount you get is not worth the hassle. First of all, their support line is based in India. So, there is that. When I had to make a changes to my tickets due to some immigration related issue I had to call 2-3 times a day for every single day. At first they said they could not do a change and when they did they said will charge additional $200.00. I could not get a supervisor on the phone. When I did, this guy was so RUDE and aggressive. No customer service sense at all. I also bought insurance they offer but can be only used incase anything goes wrong during the trip. Their credit card charging department is a 3rd party company with California number but again based in India. I was so sure my identity or credit number will be stolen the whole time I was dealing with them.

At the end the trip worked out okay and I waited a month to write this review because I did not want anything to happen to trip.

ONLY buy ticket from them if you are not going to make any changes at all. They bull$#*! subscription they sell is worthless better off Kayak and Priceline.

The is a bug in the website, i called the rep to place an order over the phone, he told me the price is not available any more, I told hım the price is available on your website and other websites, he said I can't help you, I told him how can I book online and there is a bug, he said book and call us back we will fix the date of birth free of charge, I booked and called back, the agent Said if we need to fix it we will change you a fee, I told him your coworker said it's free and I gave him his name, he Said call the airlines they will fix it for you.

Customer service are not welling to help and they seem in a hurry to end the call

The only drawback here is that you have to send an email inorder to receive an answer from customer service. No one has time to wait 24hrs for a reply.

Rude guy with Zero answers and all he could do was tell me to send an email and wait 24 hrs?!

They charged me a premium plan and canceled all bonuses in a month. I called them and sent emails they ignored me. Afterward, I opened a case with a credit card agency to get my money back.

Easy and affordable - I was searching for airfares and stumbled across this site. I was able to book flights with six people - very fast and convenient.

I was looking all over the place and could not find anything affordable enough for my whole family to travel. I will definitely use this site again!

Someone should take away their license because they are a shame for travel industry.
I've been a paid member since April 2022 and had several successful transaction with them. Issues started few weeks ago when my wallet balance of $225 disappeared. I have called them multiple times and been told that in 48 hours, 72 hours, 7 days it will be solved. As of today the issue wasn't solved. As of yesterday I booked 2 tickets without waiting further because I have been advised by one of their representatives that I can book a ticket and then request a discount from my wallet to be applied which I did. I paid at least $200 more for one ticket because my trip is coming soon so by trying to save $50 I ended up overpaying $200.
One of my tickets was charged and processed and for another one I wasn't charged and never received any cancelation notification from them. Today I called and after 1 hour and 5 minutes on the phone this doushbag replied and told me that my ticket was cancelled because the price went up over $500! Obviously I got angry and this piece of shi* hang up on me after being on a phone for over an hour!
My wallet balance is still ZERO, I have been advice to send an email and request a refund for membership fees but I already know that no one would answer my request since they never reply to emails even those from weeks ago. I really hope someone would look into your scammy business and will shut you down, and those idiots who work there would end up jobless. Below you can see screenshots of my wallet before and after.

Actually, I am getting free membership in this year and the offer looks excellent. Very good Customer Service. Good

Good

I was so happy when the website popped up because I got a really good deal on my son's summer trip and it was easy to do and no problems.

I appreciate that there were no hidden fees and the booking process was flawless. Will recommend Unpub to friends and family.

Unpub mot only give various option to choose from. It also gives cheapest option with additional saving as an member.

No issues. Flight was so cheap I thought it might be a scam but took a chance. Also signed up for the unpub subscription and got a discount

He helped me through booking my trip and he was very kind and patient. He's a gem to have as an employee.

Service was immediate and easy to access. Can you guys provide information on travel insurance service that I could buy through you

I am still waiting for a response regarding travel insurance

Fraud fraud fraud

They will increase the price after booking be aware.

Use other website they are cheaters

I didn't choose the insurance feature but it charged me for insurance anyway, which was awhole $44.44

So far so good. Was looking ticket for international flights and all was expensive. This site give 50$ discounts

Too many questions and take time, was taking time to receive my booking confirmation number but was great

Very Convenient and very fast service. There is a nec process that you have to go to in order to get where you wanted.