Uplift Desk

Uplift Desk makes the internet purchasing process easy to evaluate and select the right customized product for you. All items arrived within two days. Most importantly, Steven was keen to help me resolve my issues with immediate responses and a prompt resolution to my satisfaction. Thanks for the great customer service and continued support.

My initial experience was a negative one, as FedEx damaged my first shipment and I didn't think the item was packaged as well as possible. However, my experience changed due to customer service specialist Danielle Breed, who was very responsive and quickly resolved my issue. Contacting her was easy via both email and phone — I have not had an easier time contacting customer service for any large company and was so glad to receive friendly and personalized service based in the US. I will continue to shop at and recommend Uplift due to customer service from employees like Danielle.

Thanks!

Steven B at the support desk, was super amazing. While I did have a small issue with a desk delivery, he was not only prompt in resolution, but also always with an incredible/positive attitude. A real pleasure to work with someone like that. Steve is truly an asset to Uplift, and happy to share my experience with family and friends, and recommending the products/company!

First time placing an order with Uplift Desk. The site has tons of information that explains the options with great detail. The ordering process was very easy. There are so many options but at the same time not overwhelmed with choices! I placed my order and then a little bit later I realized I forgot to include one option. Sara B. Was quick to assist and helped me update my order! Great customer service. I cannot wait to get my new desk! Thank you!

I bought my first Uplift desk three years ago. I'm so happy with my purchase that I'm planning to purchase another desk for my second office. Due to space constraints, I need a different size desk and had several questions about how I could configure the smaller desk to best meet my needs. I contacted customer service and was connected with Danielle B. She was outstanding - friendly, conscientious, and very helpful. She quickly agreed to do some research on my question and was able to secure the information I needed in a timely fashion. Great product and stellar service!

Bought a chair from their sister site Human Solution, it arrived quickly except there was a structural/mechanical issue with the recline. I was able to reach out to customer service online through their chat and the response time was immediate and helpful. Norman Scott helped me initially with looking at a video of the problem and sending my issue over to the warranty dept who got back to me with a suggestion to try and fix the problem myself. When the fix didn't work, I followed up with customer service again and got Avalon Reese who was able to go back through what already happened, go right back to the warranty dept, and got a replacement shipped out to me within a couple days. She was very responsive and nice both in chat and through e-mail.
Thanks for paying attention to your customers! Buying furniture is such a pain, and more so when it's not right when it arrives, and knowing getting help is easy if something goes wrong is a huge incentive to come back.

We ordered some desk tops that, once we installed them, realized were not big enough. Avalon at Uplift Desk was extremely helpful through the Chat and quickly set me up with new tops that will work perfect with our space. She also let me know the return process, which seems to be very easy.

Overall, great customer service, very fast communication that was extremely effective and efficient, and quick resolution to the issue that we had.

I had a problem with my locking mechanism where it would no longer engage. I reached out to Uplift Desk and dealt with Danielle Breed. She was so very helpful. We exchanged a couple emails, I sent over proof of what the problem was, and her and the warranty team sent out a brand-new chair within two days. I am so pleased with how this company backed up their warranty without any hassle.

We ordered 3 standing desks with accessories and they all shipped the same day. 2 days later we had them and got them set up. One table top had a busted corner so we asked about it. A rep named Avalon gave us a bunch of options. We elected to swap the desktop and she shipped it that day. Best customer care we've received in a long time! Thanks Avalon and Uplift desk!

I have been in the market for a standing desk and luckily discovered Uplift Desk. I began building my desk on their website and was met with immediate indecision having such an abundance of incredible options to choose from! I figured I would try out their live chat feature and it was by far the best move. I was connected to Danielle Breed, Sales & Customer Service Specialist. Danielle's service was unmatched - she guided me through the process of building my custom desk, answering my numerous questions with ease. I was so impressed with not only her patience and responsiveness, but her knowledge of the brand. Every thoughtful recommendation she made was valuable and she went the extra step to assist me with placing my order. I cannot wait for the desk to arrive! Thank you for your outstanding customer service, Danielle!

I bought a standing desk from Uplift Desk a year and a half ago. Such great construction, and standing while at my desk 10 hours a day makes all the difference. Uplift Desks really, really does stand behind their product as well. I had a problem on the base of a chair from them... I had the replacement product 2 days later, free of charge. And their techs, especially Anthony Tipton were so helpful with videos and quick support. Honestly, out of the thousands of companies I have done business with in my life, Uplift Desk has to be in the top 5. Such good products and even better service.

I recently purchased an Uplift desk with every accessory imaginable. The desk is amazing – both highly functional and aesthetically pleasing. It has been a game-changer for my home office.

What's more, post purchase, I had a couple of issues, which is understandable given all the parts and pieces I had ordered. But thankfully, Uplift's customer support is just as amazing as their product. Each issue I presented was immediately resolved by Julian Lanza without any pushback. He responded to each of my emails promptly and provided a solution without any fuss. It was a seamless process, and I am very satisfied with the outcome.

The combination of Uplift's product quality and the customer support I received from Julian has led me to recommend Uplift to my friends and family.

I've used an assortment of standing desks since 2014 and bought my Uplift Desk in 2019. I've loved the desk and had no issues until with no warning, it stopped standing and lowered all the way down. I went to the Uplift site and found some helpful troubleshooting I was able to walk through but kept receiving the same error message. I called in and promptly got connected with Steven, who was able to handle the issue quickly and pleasantly. He explained everything they would need from me and emailed me with examples of the pictures they would need to proceed with the warranty claim. His handling of my situation was top notch and exactly what you hope for as an Uplift customer, or a customer of any business for that matter

Initially ordered the 42'' x 30'' desk with a T- frame. After putting it all together (worked great and had no problems) realized that the 30'' width was too big for my living room and that the 24'' version would work way better. I called Uplift's customer service and got amazing help from Timothy. We initially were planning on just getting the desktop replaced to 42'' x 24''. When we realized that the T-frame does not support the 42'' x 24'', instead I was able to return the whole desk and replace it with a C-frame. It was free to do so with no shipping costs. Throughout the whole ordeal, Timothy was patient, helpful and easy to work with. Some of the best customer service I've had.

I've been wanting this setup for so long!
This company is the real deal: no bs, fast shipping and the best customer service. I had to replace the wood board to match my drawer and asked for the foot hammock that I didn't get when I first purchased the desk.
Avalon went above and beyond! She was very patient and helpful.

You have a customer for life!

Steven B was very helpful and friendly when I was on a call with him. He helped me figure out how to put my desk back together after I took it apart for a move. Very glad I purchased a product that has a great warranty program!

Since this was my first time ordering a desk from Uplift Desks, I called the customer support phone number with some questions. Kelly answered the phone, was very kind, and answered all of my questions. He offered to email me a non-binding quote, and even went above and beyond to find me extra discounts, and ensure all of my desk needs were met. I am very happy with his service, response time, and attention to detail. Thank you Kelly & Uplift for a great experience thus far!

Great product and unlimited office setups to choose from

I recently decided to change the desktop board for a bigger one in a different color, and Danielle helped me through every step of the way.

10 out of 10 customer service. 100% recommend

As a remote worker (like many of us these days) I was looking for a good quality work-from-home setup. I was very impressed with the broad selection and reasonable pricing that Uplift had to offer and made my purchase. When the items arrived (ahead of schedule) I noticed some damage incurred during the shipping process. I called customer service and Marianne was exceptionally prompt, professional, and helpful! I was impressed that 1) I was able to speak to a real person immediately and 2) Marianne was genuinely interested in helping me resolve the issue. She was a fantastic representative for Uplift Desk and made me feel appreciated as a customer. How a company responds to post-purchase inquiries shows how committed they are to their products and what they think of their quality. I highly recommend both this company and Marianne to anyone considering a similar purchase!

I ordered an Uplift Desk and it was shipped super quickly. The setup was easy and well-documented. I did have an issue, though, with the keypad losing power every few hours once the desk was setup. I would have to power cycle the control box. I initiated customer support via their website and spoke with Danielle. A warranty claim was quickly opened, and after I sent in the required information, replacement parts were promptly sent. It fixed the issue, and I'm incredibly happy with the purchase!

This is a great company with super friendly and helpful customer support, and they stand by the products that they sell.

Great customer service! I had already ordered Xmas presents for friends and family and wanted something for myself. Harper. S was able to help work with me to get me what I needed within my price range.

Thanks again!

My experience with this purchase was positive (I have yet to set up the desk itself). Luis was awesomeee. I so appreciated their help with the extra touches my order required. I had a follow-up question about t-shirt sizing (obviously not super important) and Luis even got approval to send one out to me at no extra cost. Truly regardless of the t-shirt, I sincerely appreciated Luis's time and help with helping us feel supported with a big purchase during a stressful time (moving, painting, etc). Thank you for all your help Luis!

I wanted to place an order for a new desk and take advantage of a sale Uplift was holding, but have the desk shipped to me a month later. I used the online chat, and Anthony T provided me with amazing customer service! He was able to answer all my questions and provide me with a quote that was good for 30 days, which will allow me to place the order at a later time when I'll be able to actually receive delivery.