Thumbnail of user jamesw4292

James W.

Contributor Level

Total Points
80

1 Review by James

  • Bookmark Site

    Uplift Desk

  • Send Message
3/26/22
Verified purchase

I've used an assortment of standing desks since 2014 and bought my Uplift Desk in 2019. I've loved the desk and had no issues until with no warning, it stopped standing and lowered all the way down. I went to the Uplift site and found some helpful troubleshooting I was able to walk through but kept receiving the same error message. I called in and promptly got connected with Steven, who was able to handle the issue quickly and pleasantly. He explained everything they would need from me and emailed me with examples of the pictures they would need to proceed with the warranty claim. His handling of my situation was top notch and exactly what you hope for as an Uplift customer, or a customer of any business for that matter

Service
Value
Shipping
Quality

Date of experience: March 25, 2022

James hasn’t received any votes.

James hasn’t received any thanks yous.

James doesn’t have any fans yet.

James isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stephaniet1764
7/12/24

I needed help with ensuring my order was tax-exempt. I e-mailed the customer service address and...

Thumbnail of user joea1298
7/9/24

Steven L from the Uplift Desk customer service team was an AMAZING resource on helping answer...