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Patpat US has a rating of 4.9 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat US most frequently mention customer service, and good quality. Patpat US ranks 255th among Clothing sites.
Excellent customer service. So refreshing to find an affordable clothing site that is legit and helpful! Their team member Susie B responded within a couple hours of my inquiry. Very impressed and will definitely continue to shop PatPat!
I ordered a few 9-12 outfits while my baby was still 7-8 months. Now I'm wondering if the clothes will arrive on time for me to even use them, as baby turned 9 months a couple weeks ago, and they are still not here. Hope it arrives soon, or I'll have to return them. Size up on your clothes to give time for shipping
Easy to shop for family matching outfits for the whole family. Many prints and pattern and variety of styles to choose from. Quality of material is good and fit is true to size. I had an issue with some sock sizing and Jonalyn from Patpat customer service was very helpful and quick to resolve the issue. I was satisfied with the solution.
Products used:
Shirts, dresses, swimsuits
The products have spectacular quality. I had an incident with the size of the products that I bought and their response left me in shock, they treated me in a unique way. For me, they won a customer for life!
Tip for consumers:
Verify the size, pic 1 size under.
Products used:
Cloth
I received a parcel with incorrect measurement so I raised a concern with PatPat, after confirmation of my concern, I was refunded complete amount of the item in few working days.
PatPat's customer support is awesome.
I ordered Christmas pyjamas and my order was delayed due to covid, which was out of PatPat's control. Casseylene with their customer service department went above and beyond to ensure that I was happy. I will absolutely be a return customer because of her excellent customer service.
The quality of the products is fantastic! The customer service is wonderful and the response time is so fast! I had some items not fit and the problem was resolved within a day. Couldn't be happier! Will definitely shop here again.
Products used:
Clothes
It was the first time I bought on the…
It was the first time I bought on the site, I was very well infected, I made the purchases I was passionate about the products. I am very happy with the site and will buy more often.
My package was sent to the incorrect address and I contacted PatPat and they were very helpful. They were able to resend my package with the same items and I didn't have to repay. It took around 5-6 hours to complete my redelivery and I am very happy with my experience.
Tip for consumers:
If there is a problem with your delivery, reach out to PatPat and provide all of the information they need in order for them to help you.
Products used:
I ended up using bath products, rubber bands for hair, and clothes.
I had order shirts for my husband and kids. The size was too big for the size I had order. But Patpat costumer service was quick response and provide me with option and I was glad they were able to help me.
Tip for consumers:
Make sure you get maybe a smaller size. The original size might be bigger.
Products used:
Dress for me and daughter.
The items I ordered were not to size but Crystal from PatPat was able to resolve the issue very quickly. Excellent customer service and good quality products!
Products used:
Pajamas
Happy with clothing. Great prices. Great selection. Returns through online was easy and straight forward. I would buy from PatPat again and recommend to friends.
Tip for consumers:
great prices, great selection for maternity and baby clothes
Products used:
love the breast feeding tops
Items ship quickly! Great customer service! My package was delivered to the wrong address and PatPat sent me a new shipment at no cost! Clothes are adorable and affordable! Thank you!
Love the clothes, amazing customer service. My return was processed in a timely and gracious manner and we cannot wait to continue shopping for our twin boys at Pat Pat!
Great customer service! Received an email daily keeping me up to date with where my package was and when I could be expecting it. I can't wait to try these adorable clothes on my girls!
I had ordered a couple of things and needed half of my order cancelled. Elen was able to take care of my family and gave us our refund. Really grateful for great customer service.
I highly recommend PatPat. They have the cutest mommy and me outfits. My kids love to shop there. Also KARMI was very helpful with my return. Thank you so much
Tip for consumers:
Great customer service
Products used:
Mommy and me jackets, dresses, sunglasses, hats and swimsuits
I had downloaded the app long time ago and I decided to order baby clothes now. I loved everything I bought. The quality is good and the clothes and shoes are beautiful. For sure I'll buy again.
Products used:
Baby clothes
Pat Pat clothes are so cute! And Arrived quickly. They are good quality and when some items didn't fit the service team responded quickly and solved my issue right away! I would definitely buy again.
Products used:
Almost all the clothes.
I purchased 3 bathing suits and swim trunks for my husband and love it all! Cute, great quality, and true to size. I cannot wait to put them on in summer!
ParPat has cute clothes for all ages! When I needed to return/refund a few items, Jann, my customer service agent was quick to respond and beyond helpful!
The quality and price are great, really fashionable clothes for the little ones, and the service is outstanding! I bought a duplicate item by mistake, and they issued a voucher with no issues!
The representative that helped me, Phoebe, was super nice and understanding. She gave me simple solutions and the issue was resolved in no time. Overall great customer service!
Till now it is my bestest experience and I really love this website for my baby stuff and myself. I highly recommend it and very low cost discounted items available on the website
Tip for consumers:
Please bye one size smaller for women if u are buying for the first time. As elastic is very loose
Products used:
Baby blankets my tops pants and pajama sets and baby matte
I'm very satisfied with PatPat.
A good customer service (especially agent Jann), The high quality and the diversity of designs and the fast delivery.
I am truly a PatPat fan.
Tip for consumers:
Try to spend more than 35$ to get the free shipping, and look for the clearance and deals
Products used:
Dresses baby clothes jackets pants accessories..etc
True to its size. Very cozy and comfortable. Material is good as well. Washed before putting on and did not stretch out.
Products used:
Clothes
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