• Patpat US

Patpat US

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Overview

Patpat US has a rating of 4.9 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat US most frequently mention customer service, and good quality. Patpat US ranks 259th among Clothing sites.

  • Service
    63
  • Value
    63
  • Shipping
    62
  • Returns
    51
  • Quality
    61
45
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How would you rate Patpat US?
Top Positive Review

“Excellent customer service”

Rachel C.
11/10/21

Excellent customer service. So refreshing to find an affordable clothing site that is legit and helpful! Their team member Susie B responded within a couple hours of my inquiry. Very impressed and will definitely continue to shop PatPat!

Reviews (88)

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Reviews that mention popular keywords

customer service (44)
Thumbnail of user alexandrav72
Canada
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

Thank you Katherine for the help in changing my order! Great customer support <3 I love everything I ordered!, awesome prices!

Tip for consumers:
go ahead, it's great

Products used:
clothes, bottle drying rack, infant neck pillow, tummy time inflatable/water mat

Service
Value
Shipping
Quality
Thumbnail of user adedoyino
Nigeria
1 review
0 helpful votes
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July 18th, 2021
Verified purchase

It was a wonderful experience. Fast delivery to Nigeria. Discount given. Fast in replying. Their products are quality and beautiful

Tip for consumers:
Fast and realizable

Products used:
Dress and children wear

Service
Value
Shipping
Quality
Thumbnail of user jadeh74
California
1 review
0 helpful votes
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January 31st, 2021

Bought my baby girl a bunch of stuff for Christmas and we love everything! Will purchase again and refer friends

Service
Value
Shipping
Returns
Quality
Thumbnail of user lidian10
Nevada
1 review
0 helpful votes
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December 20th, 2021

They have the most cutest clothes for your little one totally recommend all the mommies to go on this website

Thumbnail of user jasminet183
California
1 review
0 helpful votes
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December 3rd, 2021

They have such a wonderful selections of beautiful clothes for baby girls to wear for holidays and seasons.

Thumbnail of user ishmeetk1
Canada
1 review
0 helpful votes
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February 12th, 2021

Trusted site. Good customer service. Got my concern sorted in just 24hours. And got the best possible solution..

Tip for consumers:
Great for baby clothes

Products used:
Baby clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user farahz7
New York
2 reviews
0 helpful votes
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April 6th, 2021

Excellent customer care services and very quick response to every of your query with a solution. Very professional and friendly.

Thumbnail of user abdulm149
Pakistan
1 review
0 helpful votes
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October 9th, 2021

I have ordered several products. Received the same as shown in the pictures. Surely, highly recommended.

Products used:
Shoes, Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user kateb374
Ukraine
1 review
0 helpful votes
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June 2nd, 2021

Service Team work perfectly. They answer quickly and corectly. I'm very satisfied with their work. Thanks a lot.

Thumbnail of user deepikam17
Australia
3 reviews
0 helpful votes
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August 13th, 2021

It was good quality and happy with the service, will definitely order again. The agent was very helpful thanks

Tip for consumers:
Good quality

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user chelseap101
Idaho
1 review
0 helpful votes
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April 4th, 2021
Verified purchase

My family and I love the designs and quality of the swimsuits. We have ordered 9 different ones! They are so fun for the whole family.

Tip for consumers:
The site is very easy to use

Products used:
Swimsuits

Service
Value
Shipping
Returns
Quality
Thumbnail of user judyc718
Canada
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Customer experience was exceptional, both website and app super easy to use and to track orders and not to mention the good quality products!

Products used:
All products

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccag1016
Florida
1 review
0 helpful votes
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November 25th, 2021
Verified purchase

The company's experts handled my issue amazingly quickly and in a very professional manner, thank you!

Tip for consumers:
Incredible value and quality.

Products used:
Baby girl clothes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christabelo2
Canada
1 review
0 helpful votes
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February 20th, 2021

Fast shipping and excellent customer service, also got rewards upon my next purchase. Will definitely buy again.

Tip for consumers:
Confirm the sizes before buying

Products used:
Jacket, hair ribbons, gown

Thumbnail of user ramandeepk11
Canada
2 reviews
0 helpful votes
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February 18th, 2021

Patpat provides very good services and quality is also good. Jasper helped me with my order in a very timely manner

Thumbnail of user nimishav1
Illinois
1 review
0 helpful votes
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March 1st, 2021

The product which I got is smooth in material and same as a picture worth it! Material is really good

Thumbnail of user bayleem7
Florida
1 review
0 helpful votes
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May 18th, 2021

Patpat has great products, very affordable and such great quality. Definitely recommend to everyone!

Tip for consumers:
Of you have kids it’s soo wonderful!

Products used:
Outfits, shoes , shirts , socks and much more !

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelicar252
California
7 reviews
6 helpful votes
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November 22nd, 2021

I adore the childrens clothing and sets from PatPat. They are decent quality for the crazy affordable prices love the matching family sets

Thumbnail of user emilyl382
Missouri
1 review
0 helpful votes
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May 24th, 2021

This was my first order with PatPat and I had a great experience! From shopping, to shipping to customer service, everything was great!

Thumbnail of user soniag133
Canada
1 review
0 helpful votes
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April 18th, 2021

Great articles, the shipping is fast and great customer service.
I love the items I bought for my baby boy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dp423
New Jersey
1 review
0 helpful votes
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May 20th, 2021

They staff is very efficient and professional and understanding had an issue and it was handled and addressed immediately

Tip for consumers:
To probably go a size smaller in so of the clothes

Products used:
All

Service
Value
Shipping
Returns
Quality
Thumbnail of user valriem2
Canada
1 review
0 helpful votes
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May 7th, 2021
Verified purchase

Great customer service experience with Meah! We would by again on Patpat even if the sizing chart was not this much accurate.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user upamdeepk
Canada
1 review
0 helpful votes
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July 11th, 2021

Always excellent customer service. Highly recommend shopping here. Fast shipping. Variety of stuff for kids and mom.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user antonellat6
Italy
1 review
0 helpful votes
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September 24th, 2021

Happy to receive the delivery even if there was an error on My address, they solved It contacting me more times

Service
Value
Shipping
Returns
Quality
Thumbnail of user omayrao6
New York
1 review
0 helpful votes
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March 11th, 2022

They responded very fast never kept me waiting clothes are gray just to big unfortunately but besides that great quality!

Tip for consumers:
Size down for sure

Products used:
Just little kid punk shoes and 4 dresses the rest were to big

Service
Value
Shipping
Returns
Quality

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