I purchased a pet carrier with wheels, for airline travel. It turned out to be too big, for under the seat. There was no postage paid return. The postage on it was over half of what I paid for the carrier. I decided to keep it, for the net cost of the return. I will probably give it away. Too bad.
This is a for real website
Don't pass it up
If your needing to register your pet to live with you, go on a bus or even plane, then this is the legit website you need to use!
After my dog passed away, I realized I started having panic attacks at night. So with my other dog I knew I depend on her emotionally. So i wanted to register her so that if i move she will be with me to help with my attacks. Thank you for making it affordable and fast to use! Will recommend you guys to everyone I know!
The company was very informative and made sure the order was correct. They just need to make sure the size chart is correct. The vest for my dog was to small and I had to modify it to fit him comfortably. Overall happy with service.
I was npt very satisfied due to the fact i emails you when I recieved my items saying i paid for a collar and leash and only recieved the leash.
Wish I could give negative stars. I'm so done trying to get these morons to comprehend what I'm saying! My bank never received anything from these people for a refund and they send me bs responses and claim they did their jobs, I spoke with Ella (apparently) and was told my "order" was already sent out when it wasn't and had the nerve to have an attitude with me. Lol nothing but jokes don't waste your money and don't bother responding to them or trying to speak to them because they're incompetent
Don't waste your money. I called American Airlines to let them know I'm traveling with my service animal, they asked for the ID and couldn't verify it. The rep said the ID should only be 8-9 numbers long and begin with a #9
Terrible!
I was afraid this company was a scam, and now I am convinced they are. They sent me the wrong information for the wrong dog. I have yet to get a response from them but I think I'm going to do a chargeback! Don't go with this company, they are not legitimate, they don't know what they're doing, and I don't even know if this stuff is real! It looks very fake.
To start off I paid extra for tracking, I never recieved any information on my order after being placed. Once I recieved it the Velcro badges were smeared, the ID card didnt have my dogs picture just a black square. The wording on the ID cards were blurred and faded and hard to read. For over $100 the quality and customer service is very disappointing. Of course you can't get ahold of anybody!
The service dog cape did not fit the dog properly, it seems to need a second securing strap near the rear of the cape. The instant my dog laid down, the cape came forward nearly over her head and she chewed the only securing strap into as well as one corner of the cape. That was just a bit disheartening, other than that issue everything else seemed to of professional quality. I couldnt understand the need for so many of those cards. Are they something that most folks ask for when you expose your dog to areas that dogs are seldom allowed to enter? The dog tag on the chain is that something that the dog owner handler is supposed to wear? I should think the identifying I D Cards should be sufficient to identify that the diog is a registered service animal.
Just a bit curious, sorry.
Mac Porter
Overview
USA Service Dogs has a rating of 3.3 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. USA Service Dogs ranks 30th among Pets sites.
- Visit Website
- Farmingdale, New York, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members