• USDirectory

USDirectory

Is this your business?
Write a Review

Overview

USDirectory has a rating of 2.3 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about USDirectory most frequently mention credit card, and total scam problems. USDirectory ranks 234th among Directories sites.

  • Service
    17
  • Value
    16
  • Shipping
    12
  • Returns
    11
  • Quality
    16
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate USDirectory?
Top Positive Review

“Complete Business directory with some decent consumer tools”

Sim D.
3/31/22

These guys have pretty much every business in the US. Sometimes you get a full bus profile and other times you need to dig deeper on the web, but the phone numbers, hours of operation, etc are accurate. In many cases, I've reached out to a business and the owner has gotten back to me. Once you create your account, you can communicate directly with the merchants, post reviews, whatever.

Top Critical Review

“Total scam”

Mike B.
5/7/24

The company called my business promised that for 5 dollars a month our website would receive traffic. They never mentioned that the month after they would secretly try to charge 140. When I tried to call them back the number they provided was to a Lawn Service company. Fortunately I was able to contact my credit card carrier to deny them the charge. And my website only had 8 hits most directly from Google. Awful company

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

25 cents (7) customer service (6) phone number (3) 5 dollars (5)
Thumbnail of user charless909
California
1 review
1 helpful vote
  • Send Message
January 6th, 2020

Thank you I will no longer even give a phone salesperson a single minute of my time. This company sounds great. Very skilled at lying. Promised after I make the 199$ payment it would take 2-3 days to put together a commercial and to put a campaign together. Then they would call me and show me the commercial and all the wonderful things they would do for my company. And promised no further charges would be made until I was satisfied and explained how it all works when they call me in a couple days. NO CALL AND WAS CHARGED. # phone messages and 2 emailes and no response. Complete SCAM RUN FAR AWAY or say goodbye to 400$ for no services whatsoever

Thumbnail of user davidt3412
California
2 reviews
0 helpful votes
  • Send Message
January 20th, 2023

Please said I got 5000 hits And they didn't get one response out of 1 of this is a sad service is a total scam They did nothing and charge me a $140 I called them to tell them I never signed up for this they said well you created a password and a username so you're signed up Do not uses service

Service
Value
Shipping
Returns
Quality
Thumbnail of user darcyb96
Nevada
1 review
0 helpful votes
  • Send Message
September 26th, 2022

I am a new business owner and after signing up with Google my business I got a call from one of these thieves. THEIR ARE VERY SLICK in how they introduce themselves and I initially thought they were from Google because they say they were either sent or are working with Google but they arent. They started by verifying all my business info and had already looked up our IG and accounts for "verification." Then he went on to say about the $5 a month. I told the guy on the phone to send me an email because the persistence in my signing up right away didn't sit well with me and I wanted to see if his email had any Google business logos, which it did not, it had USDirectory so I let him know I was busy and to call me back (so I could research) which he did not like. Eventually, he agreed and now I can see how much of a scam they are! I will be telling this guy to F off once he calls me back!

Thumbnail of user darlened6
Illinois
4 reviews
9 helpful votes
  • Send Message
August 7th, 2015

Thought this was part of my Yellow Pages listing and was paying $5 a month for promotion. Turns out they also are charging $5 a day for this bogus Traffic report. Claimed I got hundreds of hits, but I NEVER GOT A SINGLE INQUIRY from all that supposed traffic. I wasted $100 when I thought I was just paying a nominal monthly charge for site promotion. Told them I was going to write them up, but was not offered any refund or satisfaction.

Thumbnail of user jackw214
Philippines
1 review
0 helpful votes
  • Send Message
August 7th, 2018

Really help mybusiness, and provide correct information to my biz partners... ITS been 3 months now and 36 agent, i have... thank u usdirectory and yolanda.

Thumbnail of user oliviaa303
Virginia
1 review
1 helpful vote
  • Send Message
August 25th, 2022

USDirectory called me and found my business on Google, I assume. The agent began the call by confirming my business's information and services then went into the pitch of what they could offer in terms of advertising. I asked to have a list of prices and costs associated with this service and he informed me that only his supervisor could give that information. I told him I did not want to move forward without understanding the costs involved. He said he would put me on a brief hold while he found the information, (I was not on hold I continued to hear the call center noise from around him uninterupted the whole time) after 30 seconds "on hold" he informed me that there was only a one time $5.00 start up fee. I then asked him about what the other reviews said about being charged per "lead" and he said he knew nothing about that.

I would recommend you use a reputable service to advertise your business such as Yelp or Thumbtack.

I don't mind paying but this company was not transparent about the costs from the beginning and that was the only red flag I needed to stop the call

Tip for consumers:
scam call

Thumbnail of user vonj1
Georgia
1 review
4 helpful votes
  • Send Message
October 6th, 2016

Just don't do it... and don't give them any information... just research their name i google and you will see nothing but negative comments associated with SCAM.

Thumbnail of user sobianr
Philippines
1 review
3 helpful votes
  • Send Message
March 20th, 2019

Best service! The agent is good! Can't say enough good things about the service. Friendly, accurate, affordable, and GOOD RESULT I highly recommend these guys! :) I would DEFINITELY recommend using them and I would use them again as well...

Thumbnail of user joej869
Michigan
1 review
0 helpful votes
  • Send Message
January 22nd, 2022

I was called by sereral people this scam is bigger then you think. The numbers that called me
***********************************327 (he's really slick)
*******783 (Carlos Payne, after I confronted him he said I hope you caught covid)
*******052 (called and wanted to add he to US directory and I told her about the last phone call saying I hope you caught covid and she said nothing)

Tip for consumers:
sucks

Service
Value
Thumbnail of user reym9
Philippines
1 review
6 helpful votes
  • Send Message
July 14th, 2017

This Directory helped me a lot with my business advertisement, i highly recommend this company specially for a newly business. Good Customer Service as well.

Thumbnail of user patricias187
Nicaragua
1 review
6 helpful votes
  • Send Message
May 8th, 2017

Us directory helped me a lot with my business have a good service and comence to see my profits thanks to its advertising. I recommend them are excellent

Thumbnail of user ernestog16
Florida
1 review
3 helpful votes
  • Send Message
June 26th, 2019

Self-explanatory. Cancelled account immediately after they tried to charge 5$ for a free trial, they did continue to charge me 49$a month for months! Worse yet, 0 leads, 0 calls, 0 business.

Thumbnail of user brianb3970
Florida
1 review
0 helpful votes
  • Send Message
March 31st, 2023

They called me and told me they will get me leads… NEVER GOT ONE LEAD! Charged me $140/m and then 3 months in charged a random $155 charge the next day after the $140 charge. TRUST ME STAY AWAY FROM THIS "Company"

Tip for consumers:
SCAM OF A COMPANY SHOULD BE INVESTIGATED

Service
Value
Shipping
Returns
Quality
Thumbnail of user silvior2
Nicaragua
1 review
7 helpful votes
  • Send Message
December 5th, 2017

In my opinion, the company improved with the change in payment, since it works for me and I made a profit and I feel satisfied with the service and they always treat me with kindness.

Thumbnail of user ashleym1448
New York
1 review
1 helpful vote
  • Send Message
April 1st, 2022

These people charged me over 300 dollars on my account after I canceled and now they are refusing to cancel my account I asked to speak to a manager they told me it would take up to 48 hours to receive a call they won't give me my money back they are saying I never canceled even with the proof I have given I'm loosing out on hundreds of dollars and they won't let me out of it they come up with lies after lies I do not recommend this company at all its all a scam

Thumbnail of user angelaa147
Georgia
1 review
6 helpful votes
  • Send Message
July 6th, 2018

This company is a scam, once they get ahold of your account they will continue to use your account as a piggy bank... beware of us directory... tell everyone to stay away

Thumbnail of user kennies1
Colorado
1 review
0 helpful votes
  • Send Message
November 19th, 2021

Not happy with us directory they tell you how good us directory is and how good they are about getting you leads and phone calls they promise all this package deals how good theses deals are I haven't seen anything good come out off us directory yet other then I'm wasting money I see nothing good come out off this business I'm not only paying us directory now I'm getting a bill from yp sinch I didn't sign up with yp so they better get that straightened out like I said nothing good about this business I give this business a 0

Thumbnail of user stephenf551
Oregon
1 review
2 helpful votes
  • Send Message
April 2nd, 2020

Told me 5 man you only pay five more a month! Liars it's 500$ a year or some stupid crap! Some piece of crap hustler sales guy on the phone! DO NOT USE THIS COMPANY!

Tip for consumers:
DO NOT USE

Products used:
none LIARS, scam artist

Service
Value
Shipping
Returns
Quality
Thumbnail of user wandrinc
Florida
1 review
5 helpful votes
  • Send Message
January 12th, 2019

When I signed up for USDirectory, the support person stated that I would only be charged. 25 cents per hit for individuals who directly opened my business homepage through the USDirectory site. The charge would max out at $3 per day. Google already provides me a monthly report on the number of people that open my homepage each month, so I thought the charge would be low and, if not, my business revenue would greatly increase, making the cost worth it. My business provides is a very specific service for select clients seeking my expertise, so on average I just don't get that many website hits per month. For each of the first three months of USDirectory service, USDirectory stated that I had so many hits on my website through its directory that the hit charge cost maxed out each and every single day, based on what I was charged at the end of each month. However, my monthly Google reports over the same period reflected no where close to the number of hits stated by USDirectory, and no increase over the months prior to using USDirectory. And I saw no additional business calls while using USDirectory. I learned my lesson. Learn from my mistake as a business owner. USDirectory is a total scam to take your money.

Thumbnail of user timl245
Philippines
1 review
2 helpful votes
  • Send Message
February 2nd, 2019

USDIRECTORY is one of the greatest creative SEO. Brilliant, obsessive attention to detail and a passion for work that is displayed boldly in everything TheY undertakes!

Thumbnail of user larsa25
Illinois
1 review
1 helpful vote
  • Send Message
September 14th, 2020

US Directory will charge you for each click on your website whether it was due to their promotion or not, so you get charged an absurd amount

Thumbnail of user valiahri
Bulgaria
1 review
1 helpful vote
  • Send Message
September 13th, 2023

It works for me, perfect customer support and useful service, I will defenitely continue to use for my business

Service
Value
Shipping
Returns
Quality
Thumbnail of user codym156
Pennsylvania
1 review
1 helpful vote
  • Send Message
September 9th, 2020

Told me I got over ******* referrals and never got a single call other then from them. They are a huge scam!

Thumbnail of user shirrellw
North Carolina
1 review
7 helpful votes
  • Send Message
April 26th, 2018

They tell you it will only be 5 dollars then wait and charge almost 100 dollars in the middle of the night

Thumbnail of user stevem1646
Philippines
1 review
1 helpful vote
  • Send Message
October 5th, 2020

They are not SCAM! It's a legit company! Maybe some of you got a wrong info because of the sales representative.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

U.S. Directory's Online Yellow pages. Search local Yellow Pages online for business listings, phone numbers, addresses, local directions, maps and more.

How do I know I can trust these reviews about USDirectory?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about USDirectory?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business