• Useviral

Useviral

Write a Review

Overview

Useviral has a rating of 1.4 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Useviral most frequently mention customer service, order status, and total scam problems. Useviral ranks 469th among Social Media Tools sites.

  • Service
    26
  • Value
    26
  • Shipping
    21
  • Returns
    24
  • Quality
    25

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
65
43
See all photos
How would you rate Useviral?
Top Positive Review

“Impressive website with user-friendly interface, informative content, and excellent service.”

Chanupa K.
5/29/23

I recently came across a fantastic website that exceeded my expectations. The user-friendly interface made navigation a breeze, and the content was informative and engaging. The website's design was visually appealing, creating a pleasant browsing experience. I was impressed by the responsiveness and fast loading times, ensuring a seamless visit. The customer service was exceptional, promptly addressing my queries. I highly recommend this website for anyone seeking a reliable and enjoyable online experience..

Top Critical Review

“Scammers!”

Britany T.
10/21/24

Don't use this site unless you want your credit card information stolen and used. I had several fraudulent transaction attempts made using my credit card information shortly after my purchase with them. My bank later informed me that my card information remained active on useviral.com and was stolen. Aside from that they added 1000 followers immediately — all from obvious fake foreign accounts. Now I have the time consuming task of removing all these followers. Should have known!

Reviews (187)

Rating

Timeframe

Other

Thumbnail of user britanyt5
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024

Don't use this site unless you want your credit card information stolen and used. I had several fraudulent transaction attempts made using my credit card information shortly after my purchase with them. My bank later informed me that my card information remained active on useviral.com and was stolen. Aside from that they added 1000 followers immediately — all from obvious fake foreign accounts. Now I have the time consuming task of removing all these followers. Should have known!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ondrej.holecek
Czechia
1 review
0 helpful votes
  • Send Message
October 2nd, 2024

Bought 100 ig followers "top tier" influencer followers as the promised. Received about half of them and most of them were death accounts with up to 80 followers each (true influencers) :D About 20% of those followers delivered were just profiles with pictures of dogs... nothing else there. Waiting for full refund as they promised...

Service
Value
Shipping
Returns
Quality
Thumbnail of user alessandros86
Italy
1 review
0 helpful votes
  • Send Message
November 2nd, 2024

They promise legit, real followers, but I only received following on Instagram from Indian accounts with 0 followers and photos stolen from internet, with no relation to my account in terms of interests and values.

Value
Thumbnail of user caputoluca88
Italy
1 review
0 helpful votes
  • Send Message
October 29th, 2024

It's a scam! I paid for 750 followers and received barely 400! When I contacted them they told me I had 224 followers at the start of the service when in fact I had over 2250 followers...I paid for real Italian followers and only received foreign and fake ones... they talk about quality followers but it's not true!

Service
Value
Shipping
Returns
Quality
Thumbnail of user attritoa
Indonesia
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

I wanted to try to buy a few reviews for Trustpilot and Google. It started ok, the reviews came in. After a few days I went to check and all reviews were cancelled, in both websites. I asked to refill the reviews and their support said they would look into it. They never did of course.
Bottom line, I have paid for the service and I have a total of ZERO reviews from UseViral!

I would say it's 100% a scam.

Service
Value
Returns
Quality
Thumbnail of user laurad2479
Arizona
1 review
0 helpful votes
  • Send Message
August 7th, 2024

Scam! Buyer beware. Will not follow through on their end once they receive payment. All communication stopped. This is a fraud company. Reported it to my bank. The bank also states for company after doing their investigation.

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherr1412
Tennessee
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

Used to be decent, now they are frauds.

Get this:
-UseViral does not send an email confirmation when the service has been completed.
-They don't send an email notification if the service is rejected or needs additional details to be completed. If you don't realize it and contact them for details, you lose your money. They never tell you they can't complete the order.
-They tell us to check the order status on the site ourselves except the statuses are not updated in real-time! They straight told me that! It's been 3 months since I ordered and it still says processing!
-Then I'm forced to contact support who is terrible. I have been emailing one support guy for weeks and still have not received one helpful update. I sent him the exact list of order IDs with the statuses of processing or rejected. He said he would send an excel sheet. I never received it. When I asked him to resend, he said he deleted it and will have to redo it again. Who in the world would do that? He STILL has not sent an excel sheet or addressed my list of orders. It's like going back and forth with someone who is severely challenged.

I tried everything to work with them and their support. Terrible terrible terrible.

Tip for consumers:
Terrible.

Products used:
TikTok comments, followers, likes, etc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user p.sciavartini
Germany
1 review
0 helpful votes
  • Send Message
October 21st, 2024

I bought 500 premium european followers...
Unfortunately all the followers I got are Indian, and woth really poor profiles. They are simply a fraud. Don't use their services

Service
Value
Shipping
Returns
Thumbnail of user sams2205
Jordan
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

I made a test order_I purchased small package_Last month and till now my order status is processing,they keep sending discounts on next purchases while they scammed my first order and I received nothing for the money I spent

Service
Value
Shipping
Returns
Quality
Thumbnail of user robr736
Australia
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

I don't believe i got my my full order. Customer service is rude. Followers you have to delete they add no value. Wish i had of read the reviews first.

Service
Value
Quality
Thumbnail of user kallbrier
Australia
2 reviews
0 helpful votes
  • Send Message
October 2nd, 2024

Bought 1k AUSTRALIAN followers. They provided 1k followers from very obviously NOT Australia. When emailed, response:

"I have taken a look into this and can see that your order has gone through as regular followers as a result of a technical issue sorry. Unfortunatelythe targeted ones are not working, sorry. As compensation we can provide more of these regular followers if you like? We can add another 50% of your order as regular followers as compensation for the technical error. Please confirm your uername / link you entered if you want 50% extra regular ones as compensation. NOTE- We cannot provide the targeted ones, sorry, they are not working."

So I tell them just to refund:

"Ok, sure thing but please note if we remove these then your account could potentially get banned by attention of a big sudden loss of followers. Are you sure you want to proceed?"

Stuck between a rock and a hard place. They knew they weren't going to deliver what I ordered and now hold getting my account banned over me.

Shameful.

Service
Value
Returns
Quality
Thumbnail of user annav1070
GB
1 review
0 helpful votes
  • Send Message
July 5th, 2024

Just a scam. Just took my money ignored me then blocked me. Contacting my bank and reporting it as fraud. So many people will fall for it as I got their details of a rating website! Which they probably also made.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yiinn317
GB
1 review
0 helpful votes
  • Send Message
August 13th, 2024

A totally 100% scam website, I bought 100 premium followers on TikTok for a try, it shows premium are real people, when I checked every profile are fake. With weird post and weird profile. Obviously they are bots, everything is fake! DO NOT WASTE THE MONEY.

Service
Value
Shipping
Returns
Quality
Thumbnail of user matteocaputo893
Netherlands
1 review
0 helpful votes
  • Send Message
September 25th, 2024

Ordino un account telegram per provare... Dal costo per fortuna di 2$ che però sono praticamente stati buttati, se vado a controllare l'ordine status mi dice "rejected" ma mai ottenuto un rimborso.
(Non rispondono neanche alle mie email)
Id ordine: *******

Products used:
Ordino un account telegram per provare... Dal costo per fortuna di 2$ che però sono praticamente stati buttati, se vado a controllare l'ordine status mi dice "rejected" ma mai ottenuto un rimborso.
(Non rispondono neanche alle mie email)
Id ordine: 762263

Service
Value
Shipping
Returns
Quality
Thumbnail of user helenj1314
Poland
1 review
0 helpful votes
  • Send Message
October 21st, 2024

Didn't deliver. Kept on lying in their emails that they did engage and making a fool of me. Worst service ever! And arrogant.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jzhang1890
Michigan
1 review
0 helpful votes
  • Send Message
August 6th, 2024

I my accounts were not good and insta banned. I ordered 6 accounts and they were supposed to be high quality with phone number but none of them were and created on the spot.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fcarrillo1971
Mexico
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Nothing is clear, never expected to get followers in a different language (not even English) that look nothing but authentic. Would never recommend their services due to lack of transparency. Once contacted, attitude was terrible and of course not even trying to solve the issue. Hope this helps to avoid this kind of "service".
We are a company that provides information about Gaming in Mexico, basically lotteries and raffles.

Tip for consumers:
Refund policy is too short to react.

Products used:
Followers

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomboberg7
Norway
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

Ordered view hours and they were not provided properly. Their "support" was dismissive, brusque and unhelpful. I suppose that if you're paying someone to "cheat" the system you can expect to be cheated yourself.

Products used:
View hours

Thumbnail of user jimmyb538
Texas
1 review
3 helpful votes
  • Send Message
May 25th, 2024

I bought from them last month and many of my followers have dropped. I think they need to work on this or their business is not gonna survive for long. I had to refill my followers using a different service provider. I used Give Me Boost and thankfully they delivered real followers which have not dropped in past 25 days.

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamp3949
GB
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

I tried this service and was a total scam, I made my order but what I got was totally different and NOT what I ordered, I bought 50 premium subscribers for my YT Channel, and got 50 standard that disappeared within 2 days, after numerous emails back and fourth I gave up, they would not have it and just said that I had ordered standard subs and not premium, even though I had paid the premium price….😡

Service
Value
Returns
Quality
Thumbnail of user halu4
Missouri
5 reviews
9 helpful votes
  • Send Message
June 10th, 2024

They don't do anything. When I asked for a refund. They went silent on me. Worst ever. Do not use they are horrible I can not believe they are still in business

Products used:
Multiple

Service
Value
Shipping
Returns
Quality
Thumbnail of user ahmad4lg
Saudi Arabia
1 review
0 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

Don't use useviral site. The are thieves, they will reply to your mails after purchase with any comments to deceive you, actually they do. Nothing. Thieves 100% thanks god i just tried 40$
On reddit read the real reviews

Service
Value
Shipping
Returns
Quality
Thumbnail of user mokslai.aurimas.razinskas
GB
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

I have placed an order, money taken from account, settled payment, they cancel the order with absolutely no explanation. Luckily it was a low amount, but they are 100% scam.

Tip for consumers:
Scam

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user aspale13
Greece
1 review
0 helpful votes
  • Send Message
May 23rd, 2024

I have chosen to buy followers from my country. I got 1000 Chinese people with no real accounts! So disappointed

Service
Value
Quality
Thumbnail of user inblackflag
Bangladesh
1 review
6 helpful votes
  • Send Message
March 16th, 2024

On March 5th, 2024, I made an order for 1,000 Indian Facebook followers, but they didn't give me even one Facebook follower. In fact, they do not provide any services and only steal your money. They are complete scammers. I contacted them via email multiple times, but they only gave me a fake response through email.

Service Details:
ORDER #******* - March 05,2024
1000 Facebook Followers India $19.5
Total Paid: $19.50

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user lorenzol73
Lorenzo L.
Typically does not respond to reviews

How do I know I can trust these reviews about Useviral?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Useviral?