The quote was good and the service was excellent! Michael was very responsive and kept his word from start to finish.
Pick up was prompt and on time with no problems, delivery end was fine but one day later than expected which was no problem. Very satisfied!
Very good experience, they followed thru nicely. I matched with a reputable shipper and got my fifth wheel home safely.
Thank you for your feedback! We're happy to know that you had a great experience with uShip. We look forward to working with you again in the future.
Shipper was on time. Great experience.
Very respectful and responsive.
The shipment arrived safely.
I would recommend using them for any of your shipping needs they did a fantastic job and it all worked out perfect
Our driver was very courteous and kept me up to date all along. All happened as expected and we are pleased.
It used to be good --------------. Now their cut $$$$ is excessive from both shipper & consignee.----the actual providers are 1st rate generally
Thank you for your review. We're sorry to hear you're unsatisfied with your uShip experience.
To provide some context, when booking there is a service fee paid directly to uShip. This is not a set fee and is calculated based on the commodity you are shipping. The service charge is clearly listed along with the official quote price and total amount due on both active quotes and at checkout. The service providers also have a fee that is deducted from their total bid price submitted.
If you feel you need any support or have any questions about how uShip works, please feel free to reach out to us for assistance at support@uship.com or by phone at 800.698.7447.
-uShip Member Support
I shipped a dresser from CT to CA. It was a reasonable price and the driver was very nice. I would definitely use them again.
Hi Andre,
Thank you for the review! We're glad to hear you had a great experience and look forward to working with you again soon.
Manny did an excellent job of delivering my cargo on time and communication was awesome...excellent service...definitely recommend
They will quote you X amount for the shipment. You give exact measurements etc and they come back and add an unauthorized amount to your account. TOTALLY UNTRUSTWORTHY.
Great experience. Great correspondence. Very professional. I would highly recommend to friends and family.
I would never trust Curtis and ruby Virginia Rojas or Di khomo or any other names they might be using including Michelle Petersen with any horse or anything
This was my first time using this service to get my car to Florida. Able to work with flexibility and adapt to situations.
I bought a vehicle and it was stolen Through this company and this company is not willing to help in any type of way
We used Uship as a back up broker every once in a while, and it was a big mistake, they use dirty tricky to lure in customer by give initial good rate and then rebill them x20 times more few month after. I should've known better since they got low review score by the time I used them.
Our first shipment with Uship was assigned to UPS freight on an expedite weekend freight because it's a hard access area only reached by a few carriers, after we book the shipment, printed BOL and everything from Uship we were told "we are all good, just wait for the driver" guess what? The next thing we know UPS freight never showed up, after I called to UPS freight, we were told the pick up request from broker(uship) was never sent, even our status on Uship shows "assigned" so we had to spent hours with UPS freight to get a drive for something we booked through Uship.
And the first hitch is nothing compare to the price scam they pulled on us recently. Around later May, we booked a shipment to NY through Uship and assigned to Old Dominion, because their rate beats our current carrier by $20, so sound like good deal right? And we booked the shipment as usual. Then on 7/11/18, we got an email from "Uship" simply says "oh hey! We adjusted your bill without reason, here's $1100 more for the single pallet you shipped" As you can see in attachment. Notice that we always input the correct freight info, last time we had dispute freight info was back in 2014 over $35 lift gate, just ask yourself have you ever shipped anything $1200 on a single pallet? And is it right for any broker to bill you an initial amount and then charge you whatever amount they want without your consent?
This is board line criminal business, now our office is seeking legal action on this scam shipper.
My advise, avoid them at all cost!
I love to do business with uship. They have the best subcontractors to deliver your belongings. I have been using it for the past 3 years.
Hi Isabel,
Thank you for your review! We’re happy you are satisfied with your experience. We look forward to working with you again in the future.
Great shipper. On time and reasonable pricing. Treated my stuff with care and was friendly and communicative.
Getting my truck shipped was a breeze with uship. I thought it was going to be a pain to find someone to pick it up but uship got it done.
Hi Clinton,
Thank you for the great review! We're glad to hear it was easy to ship your truck through uShip. We look forward to working with you again in the future.
QUICK TO PROVIDE BIDS, QUICK TO TAKE MY MONEY, THEN WINNING BIDER, COULD NOT HANDLE THE JOB! USHIP STILL HAVE MY MONEY AND WILL REFUND IN 2-3 WEEKS
STUCK WAITING WHEN I NEED MY PRODUCT!
The company was very impressive with all the communication I knew what to expect. Everything went smoothly and I recommend this company.
uShip has a rating of 2.9 stars from 347 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with uShip most frequently mention customer service, third party and next day. uShip ranks 16th among Shipping sites.
Hi Ed,
Thank you so much for your review! We appreciate your kind words and feedback. We look forward to working with you again in the future.