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uShip

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Florida
1 review
6 helpful votes
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They over charge
January 8, 2020

They over charge and add a huge uship fee after accepting bid. Better to call company direct/ Avoid uship as they are just a broker for a broker.

Date of experience: January 8, 2020
Iowa
1 review
0 helpful votes
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Thoughtful communication + Went above and beyond - not a mark on the velvet but on date, on time, on the money! Would seek out again

Date of experience: August 25, 2023
Michigan
1 review
0 helpful votes
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First time
February 15, 2024

I'm very thankful for u-ship. It was my first time and it was easy and a success! I would use it agai.

Date of experience: February 14, 2024
Ohio
1 review
0 helpful votes
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So simple and easy
January 3, 2024

I have used uShip in the past, and I am so pleased with the service and prompt delivery. So simple and easy.

Date of experience: January 2, 2024
Brittney H. uShip Rep
over a year old

Hi Monique,

Thank you for the review! We're glad to hear you had a great experience and look forward to working with you again soon.

Ohio
1 review
0 helpful votes
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I received lots of quotes form shippers, great communication on pick up, great price, and quick pick and delivery.

Date of experience: October 15, 2023
Nebraska
1 review
0 helpful votes
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Backhoe move
February 18, 2024

Shipper picked up and delivered earlier than quoted absolutely perfect delivery highly recommended will definitely use again 5star

Date of experience: February 16, 2024
Brittney H. uShip Rep
over a year old

Hi Gene,

Thank you for your positive feedback! We're glad to hear that the backhoe was delivered earlier than expected and that you were satisfied with our service. We appreciate your business and we look forward to serving you again in the future.

Nevada
1 review
0 helpful votes
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Excellent service
February 16, 2024

Highly recommend. We will continue to use their service for all of our shipments. Very dependable and excellent communication.

Date of experience: February 15, 2024
California
1 review
3 helpful votes
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I am a trucker with all permits, etc. Uship operates and promotes lots of illegal activity nationwide

Date of experience: February 2, 2023
Connecticut
1 review
0 helpful votes
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Excellent service
January 30, 2024

Stepan was verycommunicative, prompt and helpful. Arrived on time, took care with the packing and communicated well with recipient along the way.

Date of experience: January 29, 2024
South Carolina
2 reviews
0 helpful votes
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Had a Moto Guzzi California shipped from Wisconsin to North Carolina. Everything went great. Highly recommended.

Date of experience: March 27, 2024
Wisconsin
1 review
0 helpful votes
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Good and fast
January 9, 2024

Delivered fast and with no damage, loose 1 notified the time and locacation of the shipment. Installed the unit and very happy about the end result..

Date of experience: January 9, 2024
Brittney H. uShip Rep
over a year old

Hi Dave,

Thanks for taking the time to share your positive experience. We truly appreciate it and hope to work again with you in the future!

Washington
1 review
0 helpful votes
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Too expensive. They collect on both sides of the trade. I'm going independent next time. Stop spamming people!

Date of experience: August 29, 2023
Brittney H. uShip Rep
over a year old

Hi Nathan,

Thank you for your feedback. Since we are an online marketplace that serves both shippers and carriers, all users are required to pay a service fee that goes towards maintaining our site so that we can continue to offer services like easy billing and member support services to all our users. UShip also allows service providers to discuss all costs associated with their bid, including uShip fees, before a price is agreed upon. Here is a bit more information about our service fees: https://help.uship.com/hc/en-us/articles/206462747-Fees-Service-Charges

Again, we do appreciate your feedback as we strive to make the service better for all of our users. If you would like to discuss any of this at length, please don’t hesitate to reach out to our support team directly at support@uship.com or 1-800-698-7447.

Virginia
1 review
0 helpful votes
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Great experience
July 31, 2023

On time, great communication, before, during, and after shipment, would highly reccommend, for any equipment moving

Date of experience: July 31, 2023
Washington
1 review
0 helpful votes
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UHSIP SUCKS!
July 7, 2023

Dont use them ever, the fees that they charge are super high and are percentage based, whic is total bullsh##. STAY AWAY!

Date of experience: July 7, 2023
Brittney H. uShip Rep
over a year old

Hi Bob,

Thank you for your feedback. Since uShip is an online marketplace that serves both shippers and carriers, all users are required to pay a service fee that goes towards maintaining our site so that we can continue to offer services like easy billing and member support services to all our users, seven days a week. When booking, there is a service charge paid directly to uShip. This is not a set fee, and is calculated based on the commodity you are shipping. The service charge is listed along with the official bid price and total amount due on both active bids and at checkout.

If you have any questions or concerns, please email support@uship.com so we can assist you further.

North Carolina
1 review
0 helpful votes
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Shipping
February 1, 2024

Ĝreat, quick, and very affordable.
Turnaround time was three days from one out of the way place to another.
Highly recomended!
Many thanks!

Date of experience: January 31, 2024
New York
2 reviews
0 helpful votes
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It was a great experience from start to finish! Easy convenient accomodating and done well! Would definitely reccomend

Date of experience: July 17, 2023
Brittney H. uShip Rep
over a year old

Thank you for taking the time to give us a review! We value your business and look forward to working with you again in the near future.

New York
1 review
0 helpful votes
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Good job
November 18, 2023

I shipped my coach from NYC to New Hampshire, and done very well
Thank you to the carrier Joshua Chan

Date of experience: November 18, 2023
Brittney H. uShip Rep
over a year old

Hi Y.P.,

Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.

Texas
1 review
0 helpful votes
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I give Vlad the delivery man an A+ on the delivery he did for me and i will difenetly recommend him and uShip to my firends and family.

Ramiro Muoz

Date of experience: July 31, 2023
Illinois
1 review
4 helpful votes
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We are a Christian organization who provide living options and community services for the elderly. We were recently blessed with two new vans to assist in transporting our elderly residents to and from doctor visits and our wonderful senior outings. We decided to donate our old vans to our sister location in Missouri.
We Googled shipping companies and one of our first results was uShip. We liked the website and contacted the company on a Tuesday morning. UShip contacted us quickly and after a brief discussion we had a shipment scheduled for pickup on Thursday morning to be delivered that afternoon. Easy peasy, or so we thought.
Tuesday morning came and went with no shipper arriving. We contacted uShip and discovered that the truck driver does not actually work for uShip but is contracted to drive for the company. After several calls, uShip said that the driver was held up in traffic and should be here soon. That was acceptable so we waited patiently.
At about 2am a truck pulled in front of our assisted living quarters with the radio blasting some very offensive music. Our residents awoke frightened and confused. Our staff unlocked the front doors to investigate. They encountered an intoxicated man in a large truck with the name Harkey Transport stenciled on the door.
The Harkey Transport driver rolled down the window and began to slur some profanity laced version of English. He then opens the truck door and in an attempt to climb down, he kicks several pornographic magazines to the ground. According to my staff, these materials contained images of a pedophilia nature.
The staff asked the man to leave. The man began yelling and making threatening gestures frightening our staff and further traumatizing our residents. We finally locked our doors and contacted law enforcement. The entire event was a nightmare.
Shame on you uShip for sending a devil in the form of Harkey Transport to our door!

Date of experience: January 21, 2017
Mexico
1 review
0 helpful votes
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Jerry's service was good and he has good Comunicacion I will most definitely use his service again Thanks Jerry

Date of experience: August 18, 2023

Overview

uShip has a rating of 2.9 stars from 347 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with uShip most frequently mention customer service, third party and next day. uShip ranks 16th among Shipping sites.

service
197
value
188
shipping
185
returns
65
quality
156
This company does not typically respond to reviews
+105