U.S. Medical Supplies

The chair does everything it is supposed to do and does it exactly right. I have just returned from re-hab and I can do all of my chair exercises with just this one chair. With the heat and massage the chair is so comfortable that it should have a built in alarm as falling asleep is inevitable, but not dangerous as there are automatic shut offs on the heat and massage. Thanks for producing such a wonderful chair and thank you for the courteous and professional service from everyone involved with getting the chair to me.

As of right now neither product is working or functioning. We bought a stairlift and lift chair. The installer broke the lift and the second one had to order parts. He installed the parts and it's still not working. The cost is an additional 250 to come to fix a chair that never worked. Also the lift chair came in pieces and the heat and massage were never placed. The customer service is poor when it comes to fixing problems. No one answers the phone. And they've called my elderly parents and asked her for money. Shame on them. The only recourse is to get the credit card company to get the money back.

Site was easy to navigate. Cameron Bright was extremely helpful
Answering questions about the shower chair and Chair Lift.
Instructions for measuring stairs were clear.
The installer Andy Anderson was personable, arrived on time
And was most professional. I'm extremely satisfied with the Chair Lift
And would recommend US Medical Supplies to others.

Fantastic in every way...
Purchased for my 90 yr old father who suffers from chronic Sciatica in both legs and hips.
I went to a well known medical supply store in Fort Myers and although they were great talkers. The price was higher than any other place I contacted by phone for the same lift chair. And they wanted a delivery charge of $60.00 to the curb.!
Us medical was great!, over $150 dollars less than anyone else, delivered in less than three days from my order date and more... Free delivery!
The delivery guy could not bring into the apt, as agreed, but did bring it to the 2nd floor apt and un-crated it for me. I offered him a tip for the great delivery and help, but he wouldn't take it. He wouldn't even give me his name or anything so I could send something to him by mail.
Loving your job, your neighbors, and giving 110% is something forgotten in today's "Overcame" world.
I would highly recommend usmedicalsupplies.com and their trusted delivery services.

Purchase chair and head pillow and lumbar. Chair arrived before schedule date which was good. After setting chair up found the control box that lights stay on all the time. If we leave the control in the chair the cushion and control get warm. One night the control was under the back. When remove the whole area was extremely warm. Pillows to large for chair and not the same color as the material on the chair. Tried numerous times to contact salesman no reply. Talked to couple other salesman and they and transferred me to parts. Parts does not answer or return call. Very disapointed

Very upset with US Med and disappointed. They shipped out a prescription without first checking with insurance if it was covered. Turned out they sent out before being eligible (still had supply on hand), and now the claim is being denied, so they canceled us! They said they can't know if it will be denied until they bill, yet they bill one month later! Any other prescription before it even gets dispensed first goes through insurance to make sure covered, and that is how they know how much to bill. Incredibly irritating. And to top it off, the customer service representative (Minush) was incredibly rude and actually yelling at me that she can't help me.

There was confusion on the exact delivery date. There needs to be a follow up e-mail to track the time and date of delivery. I wasn't told the 7-10 day window.
My mother said the person who delivered the chair was not friendly.

We had a great experience overall with this company. The sales reps were wonderful, very knowledgeable and experienced about their products. We are general contractrators who installed the stair lift for the homeowners and they are very happy with the product. We would highly recommend this company.

The chair works great, however, the delivery process is functional. Please keep in mind that your sending these chairs LTL by a over the road common carrier thus when the chair arrives on schedule (another issue) there needs to be two people available to unpackage and set up the new chair as well as accomodations for the removal of a existing piece of furniture. The actual set up was simple,

I am power wheelchair bound and I can only travel to a store on the Paratransit bus that has a wheelchair lift. The bus limits the amount of packages that I can carry. I needed a large backpack to carry large amounts of groceries. I ordered the Monster Bag. I received it quickly. The size is ample and it is made of very durable material. The straps have a anti slip piece on each to keep it from slipping. My only suggestion is that it have a mesh sleeve that slips over the back of seat and is secured with headrest grommets like a smaller bag I have.

All the other lifts on the market were over a thousand dollars more then the Ameri Glide. I received superior support in ordering my lift and received it in perfect order about four days after ordering it.
From the time i opened the boxes to the time i was riding it was about three hours, and most of that time was going over the instruction booklet, which was quite simple,
It worked perfect from the very first time i tried it to the present.
I would recommend it to anyone..

I had a great experience with U.S. Medical Supplies. The lift chair I ordered, and the addons, all arrived in a timely manner and the setup was complete and explained. The chair works just as promised. Very happy.

My husband was having mobility problems, and I purchased a scooter from usmedicalsupplies.com. It arrived within days of the promised delivery date, and the rep that I spoke with was very knowledgable and helpful. One week later my husband had a stroke and the scooter has been a god send. He is able to be independent, and the ease of transporting it is fantastic. I would recommend this scooter to anyone.

I ordered my stairlift on January 19, was told it would ship in 4 days. Two weeks later after not recieving a stair lift or a phone call I called USMedical Supplies. I was told they were waiting for the cardboard to ship it and it would ship in a day or two. Second week of February I called to find out where my stair lift is, I was told they were waiting for parts! Meanwhile, my 85 year old mother is sleeping on the couch, can't climb stairs to her bed. Payment for my stairlift has been taken.

If you're ready to buy, USMEDICALSUPPLIES makes it easy. I was hesitant to make large purchases not having dealt with the company, and felt rushed, so I waited a few days to think it over and compare prices. When I realized they were going to price-match a Pride scooter plus include free shipping, I pulled the trigger. At that point I felt like I was very well taken care of. The salesman really did keep in touch through emails and phone calls, and the order arrived quickly in perfect condition. As a result, I ordered a lift chair from them and received it today (well before I expected it). It also arrived in perfect condition.

Hello, my name is Nereida Ramos and I have just received my Go Go Scooter from USMedicalSupplies.com, and I loved it! Roger was a great help in deciding which scooter was best for me. It has a massive amount of power and speed and is quick and easy to put together when your on the go. I fell in love with the scooter the first time I rode it and it was easy for me to drive. I would strongly recommend this product to everybody who is always on the go and needs to be in two places at once because it is strong, quick and easy!

Thank you so much Roger and everybody at USMedicalSupplies.com who helped me receive my scooter in the best condition!

I contacted US Medical Supplies after my father had a total knee replacement and came to the conclusion that the recliner that he was using was not going to work. It was too soft and too low. I spoke with Justin Stapely and he walked me through my options asking questions that mattered for the fit. The chair is a god send. My father is safe and the knowledge of the salesperson and their willingness to work with me was so easy and stress free. I recommend to anybody that has mobility issues and looking for a good product made in the USA.

I am still getting used to my chair. It is different from my other chair but I love it. I use a pillow to support my neck because the back doesnt stick out as far as the chair I'm used to. My orher chair is also a pride and has been amazing. That's why I bought from you again.

The rubix model was purchased and installed for my mother-in-law, who is recovering from a stroke and has come to live with us. The lift was installed and operates as promised and she she thrilled to this degree of mobility in her control. The support offered by the company is what helped us to make our decision to go with Ameriglide, as opposed to another company on a long list of providers. Dusten Jorden was an asset to the company and a tremendous help to us.

I spoke to Shoreka and she was very knowledgeable
And waisted no time.I think USM is very good and easy to get your supplies.The cost is very reasonable and they do all the calls to medicare and your doctor.I recommend USM to everyone.The workers are very kind and get your needs don't asap.
Thank You Shoreka

The product was excellent. The service through the webset was the best i've seen. The only problem was getting the schedule dept. responding. However, my salesperson followed through and got the ball going. The installer was polite and installed the product in timely and expert manner. Dave Gibson was an expret salesman. My overall experience was more than i expected.

I have been trying to get my type 1 diabetic pump and cgm supplies for over 4 weeks and still no movement in the right direction. I had to reexplain my situation every time I called US Med and when I finally called and demanded a manager I told her how I feel like a number that will never get called and she said "Mrs. Coleman, we never said you are a number." My name does not have Coleman anywhere in it... I am happy I am not trying to get these supplies for a child or I would be truly losing my mind. We decided to pay Edgepark the deductible to get the quality service they provide. Edgepark is worth every penny. You couldn't pay me to go back to US Med.

We have been using this chair now for a couple of weeks and my husband just loves it. It's soft, comfortable, and raises him up almost to a stand which really helps his poor knees.