U.S. Medical Supplies

My Pride Lift Chair GL-358 XL has been a blessing. Now I can get up when I want to. I feel like a butterfly that has been released. All you have to do is push the button. Now I can be free.

This website is well put together and user friendly. It is easy to navigate and place an order. Overall I give it 5 stars and would recommend it to anyone who is looking for medical aid devices.

Took nearly two weeks for someone to come. Had to order part. After another few days technician returned. Wrong part was sent. Still waiting for correct part.

All items arrived in a timely manner and in excellent manner. The lift chair is lovely and works smoothly and quietly. The task table works very well with it. We are very happy!

Once he was able to remember what the buttons were for he can operate it with ease. Thanks to Taylor, I was able to choose one that they were satisfied with.

I rarely write reviews but feel obligated to share my exasperating experience with this unprofessional, unscrupulous company.

I chose a lift chair for my 90-year-old, based partly on the salesman's promise it would be delivered with white glove service within seven days.

During this time, it was impossible track when the chair would arrive as there was no system for doing so. After the chair failed to arrive in two weeks, I tried canceling the order but was told the only way to do so would be for my ailing mother to reject the chair when they tried to deliver it. I spent more than a week trying to speak to a manager but he never returned my call.

While the company claimed a couple days later that the chair delivery had been rejected, they had never tried to deliver it. Nonetheless, I felt good that I'd soon get a refund.

They promised to issue a credit on my card, after withholding $400 for shipping, handling and a nonrefundable white glove service. And that's for a chair that never arrived. It's many weeks later and I'm still waiting.

I urge you to consider my experience before placing an order with this outfit.

I have looked and researched power lift chairs but decided on this website because the person was so helpful in my ordering. Awesome customer service!

I ordered a AmeriGlide PR340 Heat and Massage Lift Chair from Nick Stelmach From US Medical Supplies On 8-26-18 and I asked him if he could give me a call on Monday and let me know whether the chair shipped or not because I'm waiting for my critically ill father to come home from the hospital and we needed this chair there before he could be released. Nick never called on Monday so I called him on Tuesday several times to no avail I called him on Wednesday morning to no avail and finally after numerous voicemails I reach somebody and I get through to Nick and he could not understand why I was irritated. I purchased a chair that cost over $700 is when I've could have gone to numerous other suppliers with a price half that I didn't think it was too much to expect customer service! I personally would not recommend this company or Nick if you want excellent customer service because you will be left waiting.

We needed a stair lift from our garage to the living level, which was six steps. We ordered the AmeriGlide Rave 2 model through U.S. Medical Supplies. Their sales representative was very helpful and in addition to taking the order, he gave me some helpful tips on installation, since I did the installation myself. I am 80-years old but pretty handy with tools. Delivery was quick and the system came in three boxes. Since our lift was short, the rail came in one piece mostly assembled. It did require the addition of the upper end piece after the chassis was installed. One of the tips the sales representative gave me was to make sure the rail was placed far enough from the wall (in my case the hand rail) to allow clearence for the chair when installed. I my case the edge of the rail was 3.5 inches from the wall. The installation went pretty well. When starting up, I found there was a defective spring in the seat unit and it didn't provide enough tension on the seat swivel lever to keep its safety sensor engaged. The unit was functional but you had to jiggle the lever. I reported this to the representative and he arranged for a quick shipment of a repacement seat unit, which required about 10 minutes to replace. I am very pleased with the unit and the service from U.S. Medical and AmeriGlide.

I have a stree fracture of my heel so I looked on the Internet for the cheapest mobility scooter, as I must be off my left foot for 10 weeks. I founf US Medical's Traveller scooter (aka GO Go ES) was the cheapest I could find at $550 delivered to NY. Well it is fantastic! I use it all day long in my office, then I pack it up into 5 pieces and it fots into my VW trunk and I walk my dog in the park whiule I ride my scooter! Best purchase I have made on the Internet in 10 years!

Bill Leininger

I THINK YOUR A SCAM COMPANY.
IT HAS BEE 5 WEEKS NOW AND WE HAVE NOT RECEIVED THE ORDER. BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BBAD BAD AD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD CUSTOMER SERVICE.

WE PURCHASED A GOLDEN TECHNOLOGIES 756MC WAS SUPPOST TO BE THE BEST AND MOST COMFORTABLE ON THE MARKET.(CALLED MAXI COMFORT) MY MOTHER HAS HAD THE CHAIR FOR A MONTH NOW SHE IS STUFFING PADDING EVERYWHERE TRYING TO GET COMFORTABLE. SHE CALL THE MANUFACTURE ABOUT THE TV SITTING POSITION THAT THE BOOK SHOWS AND THE CHAIR WILL NOT DO. THEY GAVE US A NUMBER TO A STORE IN SPRINGFIELD MO. THEY EXPLAINED THAT THEY DID NOT SELL THAT CHAIR AND THAT COULD NOT GET PARTS IF THEY NEEDED THEM.(SOME WARRANTY STATION THAT IS) THEY ALSO SAID THAT IF THEY CAME OUT AND FOUND THAT THE CHAIR WAS NOT BROKE THAT THEY WOULD HAVE TO CHARGE A SERVICE CALL. WE EXPLAINED THAT WE DID NOT THINK THAT THE CHAIR WAS BROKE BUT THAT IT WOULD NOT GO INTO THE TV SITTING POSITION. THEY SAID THEY COULD NOT DO ANY THING ABOUT IT. MYSELF MY 82 YEAR OLD MOTHER WOULD LIKE SOME HELP ON THIS MATTER.

My wife loves thischair so much you would not believe how much!
We should have gotten it months ago
We love love love it
My wife can help herself so much more now
Betty and Gene Griffith

I purchased a golden technologies lift chair on June 27th. I received a receipt on the 29th of June 2015 stating the chair would be shipped and processed from their Philadelphia store in 3 to four days. After nearly two weeks I contacted them. They talked down to me and were really rude. They said I should never have ordered the chair online I should have called them to order it. Dah why do you allow ordering online? Then they said it would take 23 days to build. The website never said that! On the phone they said they were charging me $250 and then they said in an email it was going to be $50 instead. I elevated my issue to pay pal as I am concerned I would lose all of my money. I just could not get over their total disrespect towards me. Just because I am a disabled senior doesn; t mean I am going to allow people to talk down to me like I am a piece of garbage.

Within 1 day I found the identical chair, with the covering I would rather have, free delivery and I will have it tomorrow. There are too many good companies out there wanting to help others. I wouldn't recommend thsi company to my worst enemy

The measuring and buying process was very easy. Installing quick and professional. I recommend US Medical Supplies to anyone needing a chair lift.

Do not do business with this company! They lie to get a sale and their customer relations are heartless!

Brian Bradshaw at US Medical Supplies was fantastic - they had the product I was seeking at the best price and he provided phenomenal service, even calling me back on his day off.

My only regret is that I did not get this chair sooner. Great product; makes my life so much easier. Excellent product and fantastic pricing.

Ordered and received from US Medical Supplies a Golden MaxiComfort PR505-M26 Power Recliner Lift chair. The ordering process was simple and clear-cut. They even offered a coupon for over a $110 discount while I was in the process of ordering the chair online! Product was delivered in perfect condition 4+ weeks after my order by an excellent shipping service/company. My only concern in the entire process/experience was that the company (Golden Technologies) and seller (US Medical) did not provide any estimated time to manufacture and deliver the product. Luckily I was available when the product was delivered with only 2 days notice. BTW, the chair is FABULOUS! Comfortable, infinite adjustable positions, 26 inch wide seat, and ROCK SOLID! Weight capacity of 500 pounds and solid as any piece of furniture I have ever owned. Warning - you will need 2 strong folks to unpack and place this chair in your home as it weighs well over 150 pounds. Overall, a great piece of health related furniture and a great purchase for my future well-being.

I bought the AmeriGlide 325M 3 Position Lift Chair by phone and it arrived broken. Besides it being broken, it has only two real positions, not three. The third is the "lift" mode. What is missing which makes it truly inadequate for our needs, is the ability to sit up AND have one's legs elevated. Instead, one's legs can only be elevated when one is reclining far back. If only the sales person had explained that to me. Plus, the Operations Manual shows the chair in four distinct positions (the chair lift position is the fourth) including the one we need most of all: sitting up with legs straight out. Incredibly misleading.

The chair comes with a one-year in-home repair guarantee but I have yet to be told when a repairmen will be out to fix this chair that arrived broken (one must snap the head/back into place along two tracks but only one track "clicked" as it was supposed to, indicating it is locked). So my poor mom is still slumped on the couch, we have this big chair in the living room of my small New York City apartment that is useless, and no repairman in sight. I was promised a call or email to tell me when this in-home repair visit would take place but nothing so far. Plus I now have to buy an ottoman to elevate mom's legs.

I am trying to stay calm as, working full time and having just brought mom home to live with me, on hospice, I've got a tremendous amount on my plate. This chair was meant to bring my mom much-needed comfort and make it safer and easier for her aides to bring her in and out of the living room where the light from the windows comes in. Instead mom is stuck in bed or uncomfortably slumped on the couch with pillows bolstering her up, and I am ready to have US Medical pick up this chair and I will purchase one elsewhere and let AmEx know this purchase is now in dispute.

BAD SERVICE. U kept me on hold for 2 hours till I finally hung up. I only wanted to make order & change my address

"Horrible service. No follow through and no service. I purchased a stair lift on May 5th and was told would ship next day via UPS. Called on May 8th to get tracking #, 2 different times, left messages with rep that answered they said sales agent would need to get tracking #. No response. Contacted the rep assigned on the invoice on May 12th after no responses via phone. No response. Called again May15th and got original sales rep., she assured me item had shipped and she would get tracking #. Oops, item not shipped still in warehouse. Processing error by employee. She Said would ship on 15th, I would get on 21st. Item finally shipped on 18th for earliest delivery on 26th. She said item was shipping via Air due to delays, but no, it is actually shipping via ground. Unbelievable incompetence and poor business ethics. Asked for shipping refund as consideration for horrible service, misrepresentations, no responses, no refund. Obviously this item was needed quickly for elderly parent with health problems and the reps promises are why I purchased from them. Not a reputable firm. Still waiting for item."

We have been waiting for over a month for this company to return a Golden Lift Chair. Seems like nothing but a run around.