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I recently purchased a V7 replacement motor head for our Dyson vacuum. Vacuum spares price was very good and there communication kept me informed of delivery progress. The motor was well packaged and delivery was on time as to when they said it would be here.
Products used:
Dyson vacuum
This company provided fantastic customer service. I recently ordered a replacement battery which was returned to sender twice which we later found out was due to custom restrictions. Whilst we were unsuccessful with this order the company was professional, responsive, friendly and considerate at all times. Refund was processed efficiently. I highly recommend them
Products used:
n/a
Vacuum cleaner is very essential or effective for our daily life. So we need to know how to buy the best vacuum cleaner for our home, business and other public places.
Vacuum Spares is one of the largest and most successful online businesses in Australia in its category.
Vacuum Spares including:
Vacuum bags, vacuum filters, vacuum cleaner motors, accessories, brushes, attachments, electrical and repair cords and leads, and lots of small repair parts such as clips, bases, switches and other body parts.
I ordered an end cap for my Dyson cordless vacuum cleaner. It was the wrong one (this could have been my fault but it wasn't clear on the website). I contacted the seller--they have NO phone number. They said to ship the old one back with $5 for shipping and they would sent a new one. Weeks later, they sent the same one back. I've emailed them several times and have received no response. I would avoid dealing with them--no phone and terrible customer service. It's been months now and I still don't have the part nor a response.
Hi Melissa. We have sent the correct part to you via express post. We also have a phone number which is 03 8712 1942 and our customer service team also answer for emails in a timely manner. We have followed up your case and we have contacted you via phone and resolved the issue.
When I ordered from Vacuum Spares I asked for urgent service. Their response was immediate and I received the part in two days. Couldn't have asked for more and would recommend them to anyone. Compared to another recent direct purchase experience I was a bit apprehensive but the experience couldn't have been better.
I ordered a new vaccume cleaner head for a miele, cheapest place i could get one from I have seen other places sell for ridiculous prices., I'm happy with the product, great quality good price
Products used:
Vaccume head .
I purchased a dyson part from these ppl on 11th September 2022 and paid for FAST SHIPPING they only posted said item on 16th September 2022 gave me excuse after excuse and spiel bout covid staff shortages etc etc i work in logistics i know the flow of cargo and using Covid is just a cop out and tired of lazy companies like this using it as an excuse. These people held payment 5 days then posted.? On their website it claims next day despatch and fast shipping.? Auspost has 23rd-29th September as delivery dates.! Quicker to get in 4 days from UK honestly.! Won't ever use these ppl again no matter what is written on their site as it is BS anyhow. Do not believe a word on their site 18 days is NOT fast shipping in any language.!
Tip for consumers:
Try UK sites will be cheaper and quicker.
Products used:
DC35 Dust Bin
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Hi. Thank you for your nice feedback. Any chance you can change it into a 5-star, I think that is what you meant to give us. Thank you.