• ValoreBooks

ValoreBooks

Write a Review

Overview

ValoreBooks has a rating of 3.1 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition, and college student. ValoreBooks ranks 11th among Textbook Rentals sites.

  • Service
    40
  • Shipping
    39
  • Returns
    24
  • Quality
    32
7
See all photos
How would you rate ValoreBooks?
Top Positive Review

“Best prices online!”

C M.
9/9/17

Saved more than half on pricey textbooks offered by other sites. Arrived promptly and in good condition. Am back again to order some other items. Even with shipping costs still saved a lot of money...

Top Critical Review

“This site is absolute garbage”

Julie R.
3/15/14

This site is absolute garbage. I have literally been waiting nearly a month (ordered it Feb 17, now March 15) for a textbook to arrive. They have no phone number, and no method of contact other than a message through their own server, from which you receive automated messages. I swear their textbooks are sent from Africa via Swallow Mail. I stupidly gave them another chance after they took a over a month with one of my books before. My suggestion is cough up the extra money for Chegg or Amazon, I can't pay via credit card for the time I have lost and how I've fallen behind in class without the book.

Reviews (1,577)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (66) college student (59) billing address (16) text books (52) college books (30) phone number (14)
Thumbnail of user zachr4
1 review
2 helpful votes
  • Send Message
February 14th, 2014

This company is a total scam. DON'T USE IT! I've sold a lot of other books via amazon and chegg and have no problems. Valorebooks entices you with free shipping and good quotes but WILL NOT follow through. Happened to me twice. Spread the word and don't let them steal books from anybody else...

Thumbnail of user saraht49
1 review
6 helpful votes
  • Send Message
July 10th, 2014

Stay away from this place! This company is a scam. I followed all directions and properly mailed my books to their return address and patiently waited for 14 days. I get an email from the company stating that they will not pay me for my book because of "damage", and they will not return the book to me either. This book was in good condition when I mailed it out, with no rips, writing, highlighting, or pages missing. It seems to me that this place just rips people off and takes their books with no intention of actually paying for the property. I will never purchase a book from this company or ever sell a book to them again. Stay Away so you don't get ripped off!

Thumbnail of user patricial75
1 review
0 helpful votes
  • Send Message
December 25th, 2016
Verified purchase

A much needed text book that was listed under "rent textbooks" was in fact for purchase ONLY! And costly. I also found it odd that the used textbooks were less expensive than the ones listed as new... hmm? I ordered from this site mainly because all of my other required books were here are well.

Thumbnail of user cindrac
2 reviews
1 helpful vote
  • Send Message
January 12th, 2017
Verified purchase

Easy ordering, easy site to navigate. Will reserve a higher rating until after I receive delivery of ordered item. Always love discovering new places to purchase books. Reading is as necessary as breathing for me. Hope to do more business with this co. In the future.

Thumbnail of user dominiquem18
1 review
0 helpful votes
  • Send Message
January 24th, 2017
Verified purchase

The search engine works bet with a moderate about of info but nothing too specific. Also checkout has a glitch that unless you use an auto filler, will not allow you to click and manually enter State or Zip which is needed to checkout!

Thumbnail of user alanc88
1 review
0 helpful votes
  • Send Message
December 22nd, 2016
Verified purchase

I've never had luck finding listing that state whether or not supplemental materials are included. I was able to find some great prices on used listings that clearly stated that the supplements will be included. Thank you!

Thumbnail of user samieram
1 review
0 helpful votes
  • Send Message
August 29th, 2017

Thank you so much for providing such great prices for those of us who have to buy their own books! I will definitely continue buying textbooks from this site and recommend it to my friends and acquaintances.

Thumbnail of user brittnies
1 review
0 helpful votes
  • Send Message
January 6th, 2018

This website is easy to use, I like that there are all formats of the textbooks needed. Its nice to be able to either rent, buy new or used. I've never not found a text book I was looking for. They even have international options. The returns are easy. I do kinda think that its ridiculous to offer textbook buy backs and it being one penny, that would be my only complaint at least make it worth a dollar because whats the point in selling 12 textbooks and only getting under $1.

Thumbnail of user llynnc
1 review
0 helpful votes
  • Send Message
August 21st, 2017

Thank you for the convenience of your ValoreBooks website! I ordered several of my text books at this site because they were less expensive and there was more variety of used books from which to choose.

Thumbnail of user maryannp18
2 reviews
0 helpful votes
  • Send Message
August 23rd, 2017

This was my first experience buying from ValoreBooks. Wish I'd heard about them before I bought textbooks at the college bookstore or Amazon. I saved more than $100 on ONE textbook.

I just finished my order and found it very easy to place order and pay with a credit card. I'll add more details when I receive the book.

Thumbnail of user davids916
1 review
0 helpful votes
  • Send Message
December 24th, 2017

I haven't received a book from ValoreBooks yet so I can't comment on the books. The order and payment page is really bad. If you don't let the system auto populate after filling in the address, it locks you out of the city, state and zip code fields. Who designed this mess? At first glance it appears that you can't place an order. A Google search revealed the solution as others have had this same problem many times. You may want to fix that page.

Thumbnail of user samanthac78
2 reviews
0 helpful votes
  • Send Message
January 25th, 2017
Verified purchase

Started this book shopping for school and some sites are stupid hard to navigate prices were too high... Anyway, I found my way to this site and got both books at a decent price and expedited shipping which was cool. Thanks!

Thumbnail of user dianam114
1 review
0 helpful votes
  • Send Message
September 8th, 2017

I ordered two different textbooks at the same time. One was processed and was shipped, while the order for the second book was cancelled due to the specific title being "out of stock." So many college students like myself rely on the availability of certain books, affordable prices and a fast delivery. Usually valorebooks meets those expectations, which is appreciated. But this time those expectations were met halfway.

Thumbnail of user megans102
1 review
0 helpful votes
  • Send Message
January 3rd, 2018

Same city, state, zip issues. They want you to use their drop down 'guess' address menu instead of letting you enter it in. This is not a normal data field entry selection for most people and I almost gave up. They're surely missing out on a lot of orders from people who don't try it again and by chance click on the little pop up when putting in the street to make it fill out the rest.

Service
Value
Shipping
Thumbnail of user niseyw1
1 review
0 helpful votes
  • Send Message
August 23rd, 2017

This book cost $155.17 new but I was able to rent it for $39! Can't do better than that! The used books were $13-$17 more than renting. I wish I would have found ValoreBooks years ago! I've never had a problem getting the book or filling out the order/payment form.

Thumbnail of user jacobog
1 review
1 helpful vote
  • Send Message
January 20th, 2017
Verified purchase

This is my second attempt at ordering books from here. I'm still holding out hope that I'll get a book but my first order was cancelled without me being informed. I had to find out myself because no one had contacted me for a while.

Thumbnail of user edmundoa
Edmundo A. – ValoreBooks Rep

I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order at this time. Please know that we value your business and hope you don’t take your experience with one seller as a reflection of the ValoreBooks Marketplace as a whole. We will continue to do our best to make sure that our sellers' inventories are as up-to-date as possible on our site.

Thumbnail of user keithp122
1 review
0 helpful votes
  • Send Message
September 16th, 2018

I have always been treated fair when selling my books back and I have never received a book that I was not 100% happy with, They take pride in sending quality materials to students, shipping is fast too! Buy your college books here and save you money and time..

Thumbnail of user paulk171
1 review
0 helpful votes
  • Send Message
January 11th, 2017
Verified purchase

Every Rental i have made which is 4 total have all been in good condition, have arrived fast, and have had not return issues. Return labels are very easy to access, you only need a printer and a bubble wrap bag. Keep up keeping my books at least 90% to 30% cheaper than the cheapest option in my book store.

Thumbnail of user janayc
1 review
0 helpful votes
  • Send Message
September 1st, 2017

The website is easy to use and is straight forward. It definitely finds you the best deals. Instead of paying $200 for a chemistry book I'm probably only going to look at for 4 months, I paid $25. Thanks, ValoreBooks!

Thumbnail of user anneh195
1 review
0 helpful votes
  • Send Message
October 21st, 2018

ValoreBooks are affordable for single mom that in invested in their education. It is a good way to save money and be able to care of your family. You do not have to worry about what bill I can not pay if I buy this book for my class-

Thumbnail of user rebeccap187
1 review
0 helpful votes
  • Send Message
July 1st, 2018

Before receiving my books, I find it difficult to give an accurate rating. However, the site was easy to navigate and overall I had a pleasant experience. The one thing I do not like is that a "new" item may not actually be new, which is very problematic when you need access codes and supplemental materials.

Thumbnail of user raymondqg
1 review
1 helpful vote
  • Send Message
November 24th, 2015
Verified purchase

The web site suggests regular shipping is by mail, which clearly implies US Mail. But the product begins the journey via some alternate shipping system which has serious internal delays; it is only the last leg of delivery that is done by US Mail.

My package sat in Philadelphia for over a week, nothing moved, until finally it was delivered.

I don't understand the system being used but definitely found it less than clear or efficient.

R C G

Thumbnail of user edmundoa
Edmundo A. – ValoreBooks Rep

Hello! Valorebooks would like to apologize for the confusion. Some of our sellers choose to ship items via joint-programs among shipping carriers. Essentially, a larger carrier will ship the book between large cities or across state lines. The package is then delivered to the smaller carrier for local delivery. If you're ever unsure of your tracking information, we recommend contacting your seller directly! Or you can try inputting the number into a search engine for all possible shipping carriers!

Thumbnail of user mariat88
1 review
0 helpful votes
  • Send Message
January 10th, 2017
Verified purchase

This is such a great alternative to buying books full price on campus. Was looking for a book online that cost around $70 on most cites and found it here for under $20. Using this site can certainly save you a lot of money when it comes to those expensive college textbooks!

Thumbnail of user eileent33
1 review
0 helpful votes
  • Send Message
June 13th, 2018

We found that the books we needed to by for school were cheaper here than on most other sites; particularly our reading and course books. Even the used option were at a better price. I will shop this site again next year for sure.

Thumbnail of user teodorab2
1 review
0 helpful votes
  • Send Message
January 9th, 2017
Verified purchase

This company has been my friend through all my college years and I can say its helped me save a lot of money in college. Textbook are very expensive but I was never disappointed when searching for good prices on books. Thank you ValoreBooks! I always recommend you to all my friends.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.

Company Representative

Thumbnail of user kevins101
Valore S.
Customer Sevice

How do I know I can trust these reviews about ValoreBooks?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ValoreBooks?