• ValoreBooks

ValoreBooks

Write a Review

Overview

ValoreBooks has a rating of 3.1 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition, and college student. ValoreBooks ranks 11th among Textbook Rentals sites.

  • Service
    40
  • Shipping
    39
  • Returns
    24
  • Quality
    32
7
See all photos
How would you rate ValoreBooks?
Top Positive Review

“Best prices online!”

C M.
9/9/17

Saved more than half on pricey textbooks offered by other sites. Arrived promptly and in good condition. Am back again to order some other items. Even with shipping costs still saved a lot of money...

Top Critical Review

“This site is absolute garbage”

Julie R.
3/15/14

This site is absolute garbage. I have literally been waiting nearly a month (ordered it Feb 17, now March 15) for a textbook to arrive. They have no phone number, and no method of contact other than a message through their own server, from which you receive automated messages. I swear their textbooks are sent from Africa via Swallow Mail. I stupidly gave them another chance after they took a over a month with one of my books before. My suggestion is cough up the extra money for Chegg or Amazon, I can't pay via credit card for the time I have lost and how I've fallen behind in class without the book.

Reviews (1,577)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (66) college student (59) billing address (16) text books (52) college books (30) phone number (14)
Thumbnail of user rachell229
1 review
0 helpful votes
  • Send Message
August 8th, 2017

Just placed order so I can't say much about shipping experience. Easiest website layout with the biggest selection I've seen. I love that I have the option to rent or buy and that it has common textbooks as well as smaller books I may need for class.

Thumbnail of user jennifers403
1 review
0 helpful votes
  • Send Message
July 21st, 2017

Experience has been excellent! Have been able to locate the needed textbooks for my classes. Even better than locating off Amazon, Offerup, and Craigslist. Able to save $$! I greatly appreciate it! :)

Thumbnail of user samv17
1 review
0 helpful votes
  • Send Message
September 11th, 2015

Give a lot of great prices for books. Really poor service though and not a lot of transparency. Paid 6.95$ expedited shipping and hasn't come with in the window plus my other order was cancelled because the seller claims it was out of stock. I then had to wait additional time to get the book that I needed to reorder (I did so on amazon). They obviously need to work out the kinks in their system.

Thumbnail of user ginah34
1 review
0 helpful votes
  • Send Message
August 1st, 2017

I have been ordering my books through ValoreBooks.com for the past two years. I have never experienced any issues with my orders. They always are shipped and received right away. Even when I had to return a couple, it was a simple and painless process. I highly recommend this site for college books to save hundreds of dollars each semester!

Thumbnail of user laurend56
1 review
0 helpful votes
  • Send Message
September 12th, 2017

Was able to rent my $150 text book for $9. It was really easy using the site too! The only thing was there was no spot to put any coupon information. I also am not sure how long this will take to receive but I'm super excited that I saved so much money and that I have the newest edition.

Thumbnail of user jenniferh339
1 review
0 helpful votes
  • Send Message
January 17th, 2018

Textbooks are always crazy expensive. This is one of the only sites that I trust that provides textbooks at a reasonable price. I know other users have had issues with the shopping carts (some even didn't receive their books) but I have not had an issue (yet). I would recommend this to any college student over other sites (however, this site isn't perfect and isn't always the cheapest). Just be aware, order smart.

Thumbnail of user beno234
1 review
0 helpful votes
  • Send Message
January 11th, 2018

I didn't experience any troubles with the site. I searched for my book, found a good used alternative, added it to the cart and payed. Very quick, simple and painless. Prices were better than elsewhere (including the famous baby chicken egg site!).

Thumbnail of user dorniciad
1 review
0 helpful votes
  • Send Message
January 16th, 2017
Verified purchase

I've used ValoreBooks for about a year now for all of my class textbook needs. The service is wonderful and I get my books quickly. I've only had one situation where the book came close to the end of my semester but my professor gave me a chance to make up the work once I received the book. I would highly recommend anyone ValoreBooks versus using the campus library.

And I am not paid to write this, I'm being very serious about how the service is. Please reconsider ValoreBooks as a primary choice for buying books because school libraries and bookstores overcharge for the same exact book!

Thumbnail of user keithf27
1 review
2 helpful votes
  • Send Message
January 3rd, 2017
Verified purchase

Items are listed on your inventory that are not available. Inventory should be updated as soon as an item no longer exists for rent or at least on a daily basis. Item cancelled on order is still listed a day later. This complicates timing with start of school and may result in a delay in being able to participate.

Thumbnail of user inessas5
3 reviews
21 helpful votes
  • Send Message
September 21st, 2017

Ive literally saved HUNDREDS of dollars by using this website. If you're having a problem checking out and it won't let you type in zip code, city, and state, try typing in your entire address in the "address" bar. Do not split it up. This worked for me. It will automatically fill that in for you.

Thumbnail of user tomasa25
1 review
0 helpful votes
  • Send Message
January 12th, 2018

I would highly suggest that you change your shopping cart to be able to manually input your city and state. Allowing google maps to automatically populate those fields almost sent my books to another city! I'm guessing this happens all the time. It's the difference between 3 and 5 stars and possibly not using your site in the future.

Thumbnail of user amandam265
1 review
1 helpful vote
  • Send Message
February 12th, 2018

In theory it seems great, although there was very little information when I ordered the book. For example, I don't know if I'm just getting an access code or if I'm getting the full textbook. Didn't really specify. I'm only really interested in the access code, so as long as that works, there's no problem, but I'd like to have a better idea of what I'm buying.

Thumbnail of user jamier96
1 review
0 helpful votes
  • Send Message
January 8th, 2018

Throughout my college textbook search, this site has always been the cheapest for me. I recommend this to every college student if your budget is tight! I have never had any problems with them in the past and always got the book in a timely matter. THANK YOU! :)

Thumbnail of user yulissas1
1 review
1 helpful vote
  • Send Message
January 18th, 2021
Verified purchase

The process was really easy and fast and most certainly cheaper books I found. As a college student or book lover in general you want to make sure you save money yet be able to find exactly what you are looking for. This made the process easier and faster.

Thumbnail of user megn
1 review
0 helpful votes
  • Send Message
January 22nd, 2017
Verified purchase

I have used Valor several times over the years and have never had an issue with them. Orders arrive on time, renting is a great alternative, and the books have always been in usable conditions.

Thank you!

Thumbnail of user mariam355
1 review
0 helpful votes
  • Send Message
January 27th, 2017
Verified purchase

I use the interview to find what I need at the lowest possible price. I have been a ValoreBooks customer for years now. Products are in good shape and I have never had a problem with receiving the wrong books or my order being late. Some books are not available or I may be able to find it cheaper. Fact still remains that this company is the most reliable in meeting my textbook needs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomask260
1 review
0 helpful votes
  • Send Message
July 24th, 2018

This is my third time ordering from ValoreBooks. I get my books SO much cheaper than the campus bookstore (even the off-campus bookstore!) and in a timely manner.
I'm sorry other people have had a negative experience and are giving bad reviews, but I've only seen good from this company so far!

Thumbnail of user shondrad
1 review
0 helpful votes
  • Send Message
May 8th, 2017

This cite was very easy to navigate. The options of new, used and rental located at the top of the page allowed me to go back and forth between pages to compare the better prices. Although, it didn't provide an estimated shipping date I am overall pleased and will be visiting this cite more often for my books.

Thumbnail of user nicolem121
1 review
0 helpful votes
  • Send Message
December 28th, 2016
Verified purchase

I am a freshman in college, and of course, when you're in college you're always looking for ways to save money. Valorebooks usually has the best deals for the books I need for school. I got a book that would usually cost over a hundred for about fifteen dollars. Also, when you're using their renting service it is amazing that they include a free shipping label with your purchase. Whenever one of my friends is struggling with book costs, I always refer them to this site, and most of the time they find what they are looking for for much cheaper. When I receive the books, they are true to their description as well. I will continue to use this site, amazing deals, and much cheaper than most sites or on campus bookstores (even with shipping costs). The only thing I would criticize is that you have to pay shipping per book, so the shipping can get a little pricey if you're buying multiple books. Other than that, great site, and I will probably be using it for the next few years!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tiffanyc83
1 review
0 helpful votes
  • Send Message
March 2nd, 2018

Had a ebook malfunction only to find out when this happens the school bookstore can do nothing about it although you paid them for the book. This site presented me with a better option to having text books everywhere and my book is order for a fraction of what the ebook cost me as well as the full price of a book I will not use after this course. Lets see how it goes, wish me luck.

Thumbnail of user camr15
1 review
0 helpful votes
  • Send Message
January 19th, 2017
Verified purchase

Textbook Rental at a fair price, but I was unable to even find my address or click to enter which town and state I'm in, so I had to send my book to a friends house, which oddly enough showed up on the list of addresses. Pretty inconvenient..

Service
Value
Shipping
Thumbnail of user mariyas4
1 review
0 helpful votes
  • Send Message
March 3rd, 2017

My experience with purchasing international books from ValoreBooks has been exceptional. I've gotten textbooks for a tenth of the price of what Amazon sells them for, and the only thing different about the cheaper textbooks is that they're paperback and in black-and-white. These differences I can live with.

Thumbnail of user williamw218
2 reviews
1 helpful vote
  • Send Message
January 8th, 2018

Great price. Beat Amazon, including its marketplace, and eBay. Best price on Google shopping, which is where I found it. Now I have a new bookstore on my list. Easy to use. So far, so good. Remains to be seen how they actually deliver. And whether I can edit this review after I receive what I ordered. To be continued...

Thumbnail of user seths42
1 review
0 helpful votes
  • Send Message
September 2nd, 2017

The site prevented me from entering mailing address city and zip code.
The only way it works is if you enter your street address and then select the other info from a pop-up menu.

A fine system, but if you miss the pop-up menu, there are no hints on what to do next. Ended up doing the entire form again before I got it to work.

A single line of text next to the street address text box could have resolved this issue.

Thumbnail of user charitya
1 review
1 helpful vote
  • Send Message
January 8th, 2015

3 days expedited shipping works. After reading the other reviews, I bought a brand new paper back edition for less than $30. The rental price on Amazon was $50+ and the purchase was $125+. I'm just going to keep it for less than the rental price of the hard cover. Top corner had small creases from shipping, but that's ok.

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.

Company Representative

Thumbnail of user kevins101
Valore S.
Customer Sevice

How do I know I can trust these reviews about ValoreBooks?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ValoreBooks?