VENUS Swimwear

***BUYER BEWARE OF SHADY BUSINESS TACTICS****
First of all they have awesome clothes. That being said unfortunately they run a shady business. I have ordered several times and The last time I got something, it had to be returned. They charge 9.95 shipping on the return and 6.95 to use their return label. So if you are returning an item worth 30.00 you will get a return of 13.10. Just because their product doesn't fit they aparently reserve the right to keep over half the refund. Go elsewhere!

I love this website, I usually read all the reviews to figure out what size I should buy. I am a medium but I also buy small and large. You can figure out also by the look of their models, if it seems big on them, I always go small, if it's tight I buy large. Also pay attention at the description, see the content of spandex etc. I know how to sew, so I will tailor whatever is not perfect. I love their clothes, they are different. I buy lately only from them, the quality is good towards great. I shop online exclusively, I rarely return something. You have to take your time and research an item, figure out if you will truly love it and if the style fits you. You can figure out the quality of a product from small details. Awesome experience, I get only compliments for their clothes.

Super satisfied. I ordered a very large size and made the exchange within the stipulated time they returned me with the right order with great agility. Fair prices and fast delivery. I loved the site and the attention!

I ordered a dress and earrings and they sent me a 2 piece bathing suit instead. When I called their customer service center they informed me that the dress I ordered was no longer in stock. REALLY! What I don't understand is why they sent something that I did not order, instead of refunding my money. They promised that I will have my money in my account within 3 business days. Hopefully they refund my money, because I will not hesitate to take this matter to the courts.
I will keep everyone updated..

Needed one size larger on the tankini I ordered. Bottom was perfect. Love it. Asked if the rep could review with me the best way to get a larger size top. She seemed aggravated with my question. I told her I just wanted to understand the company policy and easiest way to exchange sizes, since this was my first shopping experience with Venus. She sighed, told me either way I was going to be paying to send it back, and that there was no way to get around the shipping charges that I would have to pay. No, I did not feel like a valued customer. No, I will not be ordering with Venus ever again. There are plenty of companies out there that get online buying, and are happy to accommodate questions on size exchanges. Very disappointed.

Dressvenus have great customer service, and reliable shipping. I can get a new closet in less than a week, plus the prices goes well for my wallet too. I can pick up my everyday needs for amazing prices, and I trust that Dressvenus have the great quality I expect too!

I agree with some reviewers that the clothes are not worth the cost... but its not that bad. I typically wait until things go on sale to buy now. I'm happy with a lot of the items that I have bought there. I have not tried to return anything and see that is where a lot of people are giving 1 star for the customer service. Its not like I will recommend this site but I will say a lot of people are more mad about the customer service than the clothes.

I took advantage of the spend $100 get free shipping because the clothes looked super cute in the catalog. When I got them, I wished I hadn't wasted my time or money. Material was cheap and looked nothing like the picture. I sent the items back and was hit with a ridiculous shipping charge of over $20. I throw out the catalogs without looking bc it was such a disappointment. I'll never order from them again.

The reviewers with good comments on dressvenus seem fraudulent, most of them write really poor English and the way they represent cost in dollars give them away as not American even when they use American names. It is a shame that an Asian company would be out there diff raiding people from all over the world. My friend who lives in Korea checked out dressvenus and said they operate out of Hongkong, they could easily do legitimate business and make lots of money from many real people. What a BIG SHAME!

I placed the order for my dress from dressvenus on 2/6/14, a week and a day before the 2/14/14 Valentines Day. After selecting the ship to location, the order form took me to a screen that said "Delivery date" and asked me to select a delivery date. The site even reminded me that 2/14 was Valentines. I selected 2/14 and paid the $4.99 extra shipping fee for that day. I am to report that the dress did i arrived just as i had expected.

I ordered a $75 swimsuit a month ago, still have not received it and if you go to the website it just says 'Shipped' that was a month ago!? So for the first time ever I guess the mail lost my package... this happened before when I ordered from them never received the item! Venus sucks! Go to your local bathing suit store if you're trying to get a suit this way you know you will get it and you know it will fit!

I returned my whole order of 200$ plus dollars in 1 return! I was charged 3 shipping fees to return the skimpy, cheap clothes. I was told because I received the items for free shipping I had to be charged the shipping which totaled 12.95+6.95+4.95= 25.00 total that I paid for absolutely nothing. A horrible way to do business, I would highly recommend not ordering from this company, a total rip off! Totally disappointed!

Bought a bathing suit not cheap.
The damage happen after wearing the bathing suit the underwear came thru and I cut me. I came home from vacation and forgot about it. You can tell it was not worn. Contacted them and they said send it to them and they will contact me. They send it back to me saying they could not do anything for me. $ 100.00 wasted. I was a good customer will never purchase from them again

I have tried many online shopping sites and this is the only one that delivers as advertised. So far I have ordered about 10 times from this site and never had a problem. I am tall, so I have to admit that I have only ordered shirts and sweatshirts/sweaters and have stayed away from pants. I prefer to try on pants due to my height. Just make sure to really enlarge the picture, look at the material, and use the size chart just make sure to really enlarge the picture, look at the material, and use the size chart. I am really happy I found an honest online store

I recently ordered 7 items from Venus. I got 6 in the mail, as one sweater was on back order. One item I received I had never even ordered, and one item I ordered was missing. There was supposed to be a return label in the box, which there was not. I had to pay $13.00 to ship my returns back. I am cancelling my sweater that is on back order. I wont order again.

I made an order on Dec 7th and never received it. I have called Venus, done the online chat, emailed them and faxed them over this situation. I was guaranteed delivery many times by many different employees and here it is Dec. 27th and I still have no package. It does NO good to try and talk to these people, they have my money and I just keep getting the run around. Oh Venus its order number *******! Worst Customer Service Ever!

I ordered a very nice top for a trip to Europe. When it arrived It had a smell to it, but I would have washed it anyway. I hand washed it in cold water and hung to dry. It shrunk like 2 sizes.
When I called them they said they would replace it, but they would not replace with a larger size, so that if it shrunk there would not be a problem. So basically I ate 39.00 and shipping. Last time I order from them.
Doesn't make any sense to me.

As a first time shopper with Venus, I wasn't familiar with the sizes. I ordered a top in my usual size but it was too small. I loved the top but had to return and reorder. Unfortunately, I was hit with a $6.95 shipping charge! This will prevent me from ordering from them again. I would have rated lower but the top was beautiful and good quality.

I ordered a beautiful dress for myself for an upcoming wedding and the shipping and handling was excellent! The staff is excellent and they have great customer support! I was very pleased when the dress came because it was CUSTOM made and the quality was amazing. People asked be during the wedding where i got my dress! Dressvenus is the best!

I've ordered 3 dresses from this store and two of them not the same style as on the picture and the material are so cheap quality. Only one fit perfectly, but the material totally different than in the picture, if it looks soft and silky than in real it is hard and nylon, plastic like, if it looks hard on the picture than it is soft like t-shirt material. The clothes that I can get in discount stores are better quality and cheaper. So don't buy anything unless you want to waste your money. I am so dissapointed.

I love ordering from Venus. I have ordered many things. I have to say though, the quality is not the same. Bought a dress last month and by the 2nd wear the lining is all ripped. I also got a brand new dress with a whole in it...? I never had problems in the past. I hope that they get better quality back.

My Aunt Ordered some items in late September. She called and told them that the items never came and was told that they "would look into it." After several months they are now refusing to take the items off of her account and are trying to force her to pay all types of interest for clothes she never received. She is on a fixed income and happy to pay for what she has gotten but not the items she never got. The calls in October were recorded but they do not care and are saying it is too late to do anything but send her more clothes for the amount of what was never sent. She does not want them and they are all but terrorizing her about owing them for what she never got. She is has been sobbing to me for the past several days. I am so angry at this so called company that prides itself on 30 years of good service. Good con is more like it.

I sent in an exchange, I paid $39 for a dress and was exchanging it for a $34 bikini top. I paid for my own shipping and got a tracking number from UPS. They deducted the $6.95 shipping label from my exchange anyway, and now refuse to refund the $5 difference. What in the world?! The quality of the clothes is also garbage, another reason for my return on the dress. I figured a bikini top would be so bad, wrong, the underwire came poking through. I'm not going to bother with the return hassle on that one. Do not purchase from them.