VENUS Swimwear

Really cute clothes but awful quality! VERY cheap feel and clothes get destroyed after one wash cycle. A pity! Another problem: if you use the return shipping label they provide, they will charge you $6.95 for the label PLUS $4.99 for shipping! Essentially, they charge you TWICE ($12) to ship something back to them! I've never seen something like this!

Don't buy from this company. You don't get complete refund. They charged me label fee even though I did not use it for the returns. One return cost me 25 dollars. Do not buy if you are expecting to return the items you purchased.

I normally never had a problem until I ordered a Bathing suit and when I received it, it had blood stains from someone's period on them. When I told then I was so completely disgusted and disappointed no one even reached out. Like I said was no issue before but they lost me as a customer.

The first order I made, I was very happy with. Cute, quality clothing, got a lot of compliments. The orders after that were not so great. Clothing was cheaply made, didn't fit at all like it appeared in pictures, even though I ordered the right sizes. The final straw for me was when I put in an order and they sent me the wrong blouse. I sent them 2 emails to notify them and asked for them to send the right blouse and size that I ordered and never got a response back. I'm done with them.

I've bought multiple items from this company over the past few year's... from bras and underwear, to shoe's, to dresses... jeans and many tops! All have been of good quality! I've gotten many compliments on their clothing. I've never had any problems or issues with any of the clothes.

I had one mistake (on the companies side), I ordered a dress in a L and was sent a M. I immediately contacted the company and the correct item was sent to me overnight at no cost to me! I of course sent the wrong item back, with prepaid shipping.

I love this company! And will continue to order from them

I purchased over $212.00 worth of clothes from Venus. Some of the items were too see through and not as pictured so I decided to return. They gave me a discount of $50.00 since I purchased over $200.00. My total was roughly 162.00 with shipping and tax. Well when I returned my items they totaled up to $112. In my mind I was thinking they must divide the discount into each item of the return. It would be the most fair thing to do. I returned a dress, and two tops. So when I receive my return they completely deducted the whole discount to my return. Out of the $112 I am only receiving 50 dollars back! Complete rip off.Not only that but the clothes seem so cheap and see through nothing like it is pictured. I was sad when Victoria's secret stopped selling clothes and when I saw this company I thought they would provide just as great service but it is a joke.

I purchased a blouse online. It looked good on the website. To my disappointment when I received the blouse it was not what I expected. Poor quality clothing that's over priced! Never again will I buy from Venus!

I have purchased many, many items from Venus over the past years and I rarely see bad quality. The few items that I have returned were because of size but I never had a problem with a return. Venus is the first on-line store that I go to when I am in need of clothes. I love shopping at Venus.com.

I'm kind of iffy on the site. I've ordered around 4 or 5 items and ended up returning all but 2 of them and I was still only partially pleased with the ones I chose to keep. I ordered what I thought was the correct size and everything was way too big and nothing looked like they did in the pictures. I know now that they just Taylor the clothes to the women in the photos just so they look decent. And as for the returns, they charged me double what they said return shipping costs. I'm contemplating repurchasing a dress in the correct size in hopes they look nice...

And just a thought, most clothing sites have reviews, and this one doesn't... There is a reason for this I'm sure. Too many displeased customers would give poor ratings and ruin their business.

Love the service at Venus, Always received my items in a timely matter, love the prices, ya I'm waiting on a back order but they sent me a email right away saying my item was a back order & say they wont charge me until they ship my item. Wish they had more plus sizes. Other than that, great service!

I am very disapointed in Venus company. I bought boots 2 weeks ago.In the first week they were all with scrapes.As days pass, they are getting very uncomfortable for wearing and my feet hurt.And the price was very high.

I was so excited to get my order for my vacation coming up. Much like other reviews Ive read after I got my order (unfortunately it was after!) the clothes were cheaply made copies of the clothes the models were wearing. Im sending all of it back and will never order from them again! Too bad because the clothes in the pictures are so cute... I feel like Ive been "had" and now will lose money sending it all back!

I like to buy my wife cloths. I almost exclusively use venus. Cloths generally fit as described. Some things she did not like on her and we returned without issue. I generally buy about $1200 to $1500 of products each year.

Ordered dec 23 for a holiday on January 11. Won't be here by then and offered me a 15% discount. Sorry I don't want your 15% on shorts and a dress for the Canadian winter. Sat at Landmark shipping from dec 26- January 8 with no help from the company. Company website states 3-5 days once through customs and the tracking number states it'll be here jan17. Last time I order through this scam

I looked at this site for a very long time before I ordered. Was not sure about the sizing. When I got the items they were too big. I sent it back. Called customer service and told them that I needed the items as soon as possible. They reshipped with the correct size overnight and waved the shipping fee. So happy with the customer service that I'm buying again in less than a month.

I bought a bikini from Venus a month ago, and HATE it! Especially the top. It feels awful, fits awful, and looks awful! Very very poor material. Please AVOID them at all cost! I'm very upset that I just wasted $53 for a cheap ugly swimsuit... lesson learned. NEVER AGAIN.

I have had a bathing suit in my cart of a week now and was ready to pull the trigger but i am definitely rethinking as i know bathing suits dont always fit correct and seeing as most reviews are stating I will be charged to return i am not about to be charged to ship to me to only be charged again to return ship. That seems ridiculous. Looks like ill be re-visiting Victoria Secret this year for my suit needs.

Awful company. Their sizing is all off. Then when you try to return, they hold a portion of your credit back. Then when you call, multiple times, they tell you they held back the tax. No haha. Not the tax. The people answering the phone don't know anything about the company. So they kept part of my money. I spent so much time trying to call and sort it. I will never shop with this company again. Beware. This company should not be in business.

I bought a dress didn't like it and since I live in Jacksonville I decided to drop it off rather than pay the $6.95 fee. 1st call I was told it takes up to 5 business days for refund now today I'm being told it takes 7 business days for refund. I told the rep, I will wait until Tuesday but if I don't see it I will be going back to their office. I know of no other company these days that takes this long to refund your money.
I have not ordered from them in years an this will be the last order... EVER!
It's a disservice to the customer!

Don't let the "positive" reviews fool you. They are fake. Not the company, but the reviews. However, the company is basically a SCAM. They send you inferior quality products that cost a fraction of what you paid. If you return, they find ways to charge you shipping plus stocking fees, to credit less than half of what you paid... in 1 or 2 months.

It needs to go out of business. They might technically be a company, but they're not legit. Scammers are what they are.

Venus is great they just have to work on their shipping. It takes weeks before you get your shipment. If your in a hurry to receive clothes you can forget it. I don't understand I order from London England and get my shipment in next couple of days. I am from Toronto and it takes 2 business days from london england and Venus shipping is a joke

I originally bought the EMBELLISHED ROPE SANDALS on 4/22/19 in a size 9. Well I sent them back to Venus to get my true size which was a 8.5. Didn't realize you basically pay for the shipping label your self. So to get my exchange I had to pay the difference. Afterwards, got the 2nd pair of shoes back to me in a 8.5 for them to be extremely big. Had my mom and sister try the 8.5 on and it fits their feet when they wear a size 10. Called Venus for them to basically say I am lying. This shoe was huge on my feet.

I have been ordering from Venus.com and from the catalog for over a year now and have really liked everything I have gotten so far (with one exception), I did buy a pair of boots, and the zipper did not work, but they quickly credited my account for the boots and I found something else to replace them with! All in all, I really like them! I get a ton of compliments when I wear something I have purchased from them! Reviews do help in making informed decisions, however, you really do need to be your own judge. If I had believed everything I had read about this company, I would have never gotten the chance to see for myself.