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    Vevor

Vevor

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Overview

Vevor has a rating of 4.3 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, and fast delivery. Vevor ranks 5th among Tools sites.

  • Service
    117
  • Value
    102
  • Shipping
    97
  • Returns
    78
  • Quality
    106

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
0
Negative
3
View ratings trends
44
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How would you rate Vevor?
Top Positive Review

“What I was needing”

Crystal W.
8/1/24

This griddle was very affordable and it works great. You can cook bacon, eggs and hash browns all at the same time. I feel like I'm working the griddle at a restaurant. It is fun. I use it for everything.

Date of experience: 8/1/24
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Top Critical Review

“Hydraulic jack arrived defective”

J G.
2/25/24

This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid. There is 'hassle free 30 day warranty'. Do not purchase from vevor.

Date of experience: 2/25/24
See critical reviews

Reviews (218)

Rating

Timeframe

Other

Thumbnail of user morgand247
Canada
1 review
0 helpful votes
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March 19th, 2024

I ordered a power tool organizer.This is a nice setup for you cordless drills. The top shelf makes an excellent place for battery charger.
I like this item.

Date of experience: March 19, 2024

Thumbnail of user michaelf5284
Canada
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

A little tricky screwing wand and motor together (aluminum treads)

Date of experience: May 7, 2024

Thumbnail of user lisea9
Canada
3 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Great price. Fast delivery. Good product. I will buy from them again

Date of experience: May 7, 2024

Thumbnail of user leonm328
Canada
1 review
0 helpful votes
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March 22nd, 2024

We bought two of the stainless steel work table. We are very happy with the tables. We use them beside our barbeques and they are fantastic as pre-prep and serving stations.

Date of experience: March 22, 2024

Thumbnail of user dutchhillcorpm
Canada
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

The tools works really well. I have tried the paint sprayers and a jack hammer and no complaints at all. The price is the best. Great tools, great prices. Hope their model doesn't change going forward.

Date of experience: January 31, 2024

Thumbnail of user martinb1058
Canada
1 review
1 helpful vote
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December 25th, 2023

Look that company don't give a $#*! about fixing there machine they ******* claim again then send 652 for repair cost then said after it broke again we will refund the difference the ours hase and Amazon they give shot because they publicly so never buy from them

Tip for consumers:
Do not do business 46000 claim against them

Products used:
Worst ever no help from refuse to fix the machine I am fighting for last 8 month whit them Amazon I am take them to Alberta court

Date of experience: December 25, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Martin,

Hope you are well. We feel so sorry for your bad purchase experience.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Thumbnail of user delmarr17
Greece
1 review
1 helpful vote
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December 19th, 2023

Extremely valuable accessory. I have a small production company. I've been doing sound for most of my life. One of the biggest problems with doing sound is that there are wires everywhere, hundreds of possible places for people to trip and hurt themselves. I've rented the large, professional wire covers and they are a pain because they are very heavy and hard to move, especially when I only need to run 2 or 3 wires. Excellent product, well made. Thanks for everything.

Date of experience: December 19, 2023

Thumbnail of user duanef84
Poland
1 review
0 helpful votes
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December 29th, 2023

I didn't want to pay 3k for a new brand name loop lock so I opted to try this. Pleasantly surprised! It is tedious to put on 28 anchors but better than 5 dollars an anchor my pool guy would charge. Overall it fit perfectly.

Service
Returns
Quality

Date of experience: December 29, 2023

Thumbnail of user lorump
Canada
1 review
3 helpful votes
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November 5th, 2022

Unprofessional, unreliable, and irresponsible; if you have any issues with their products, do not expect your complaints to be resolved. I bought a product that broke up in 9 months and they are asking me to buy a new one!

Tip for consumers:
Do not buy it!

Products used:
Power recliner motor

Value
Shipping
Returns
Quality

Date of experience: November 5, 2022

Thumbnail of user janinet67
Canada
1 review
0 helpful votes
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August 18th, 2022

A great-looking product that gives a polished look to your wood creations. Study, well painted with an eye-catching design. Exactly what I was looking for to complete my raw edge coffee table. Will be back for more!

Date of experience: August 18, 2022

Thumbnail of user baileyb202
Iowa
1 review
0 helpful votes
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December 17th, 2023

The heated towel rack is what we are looking for.It will service up to 4 full size bath towels. This 12 rung version is perfect for our newly remodeled bathroom.The rack heats up quickly and holds the temperature constantly for the duration of time selected on the switch.

Date of experience: December 17, 2023

Thumbnail of user davids11472
Austria
1 review
0 helpful votes
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December 27th, 2023

The pallet forks worked ok. Mainly designed for moving boxes etc. I was moving a heavy item on a pallet, and had the Adjustable Stabilizer Bar set on top of the upright bars. The Adjustable Stabilizer Bar weld broke and I will have to re-weld. Forks should work for moving fence wire and stuff.

Service
Returns
Quality

Date of experience: December 27, 2023

Thumbnail of user 9740304
Canada
1 review
1 helpful vote
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June 30th, 2023

If they allowed a 0 star review I would give them that. Customer service is horrendous in fact none existent. Takes days for a response via email. Phone is even worse. Only buy from these clowns if you don't care about warranty or returns. Say 24/7 service ha "NOT". 30 day free returns " ha NOT". Be very cautious ordering from this company. Not sure they even have a really office. Think it's just a call Center. Careful careful. You have been WARNED

Tip for consumers:
Pure crap customer service

Products used:
Screens

Service
Value
Shipping
Returns
Quality

Date of experience: June 30, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Paul,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user lutherk28
Czechia
1 review
0 helpful votes
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December 5th, 2023

I purchased a 7 x 14 mini lathe with mixed expectations on the outcome since numerous people who have purchased the product have expressed there regret as to there purchase. I purchased it, used it HARD all day for 2 days straight. I know the heat is coming for my expressions but the truth is the truth. They are Good.

Service
Value
Shipping
Returns
Quality

Date of experience: December 5, 2023

Thumbnail of user ermirr
Germany
1 review
0 helpful votes
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November 23rd, 2023

I needed new lifting cables on my marine railway. The railways lifting cables lay in the water all summer. The old galvanized cables were rusting out. The galvanized cable was about the same price, so why not use stainless. 6400 lbs breaking yield is plenty good enough.

Service

Date of experience: November 23, 2023

Thumbnail of user nerfr
Canada
1 review
1 helpful vote
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August 8th, 2022
Verified purchase

Bought this to demolish my front concrete walkway. Renting jackhammer at Home depot will cost me $50 for 4 hours I realized it was going to be more practical to buy this and do the job at my own pace, and not to worry about time limit. This jackhammer is strong enough to break up my 4 inch thick concrete and also not that heavy. I can say this is just right a person like myself trying to be a handyman to save money on their renovation around the house. At this price this jackhammer is really a great value. Just don't forget to fill oil before using. For safety reminder, when using always wear ear plug, goggle and hand gloves.

Date of experience: August 8, 2022

Thumbnail of user rogerb901
Canada
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

We ordered a replacement awning for our trailer and the sizing we ordered was correct and fast shipping. After watching a few YouTube videos we were able to install and it looks great and so far keeps the rain off and look good. Price point for this is about half of other awnings out there and so far very happy with it

Tip for consumers:
Order from the website as it was cheaper than amazon

Products used:
RV Awning

Service
Value
Shipping
Quality

Date of experience: August 8, 2022

Thumbnail of user victorv320
Canada
1 review
0 helpful votes
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September 15th, 2022

Everything I received from there is been good.
I'm hard on things. Shipping is fast.
I Live in Northern Canada so things need to be built well and last. I really don't enjoy owning disposable items that you just have to re-buy the third time you use them that is not the case with stuff ordered from this company

Tip for consumers:
Make the categories easier to find

Products used:
Meat grinder
Rope
Railings
And more

Service
Value
Shipping
Quality

Date of experience: September 14, 2022

Thumbnail of user chantalm122
Canada
1 review
1 helpful vote
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September 22nd, 2022
Verified purchase

First time buyer. I never heard of the company and decided to try it. I bought the 39 inch tile cutter for my father and he loves it! He said it cuts clean and even has a little laser to make sure his cut is straight.

Tip for consumers:
Good experience and fast shipping!

Products used:
39 inch tile cutter

Service
Value
Shipping
Quality

Date of experience: September 22, 2022

Thumbnail of user richardh4214
Argentina
1 review
0 helpful votes
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December 14th, 2023

Item received on time was sent 2 day fed ex. Mixer arrived in wood crate well protected foam inside. Figured for the cost of this mixer I'd give it a try.My first mix was 1500g of flour/with biga at 70% hydration
Mixer handled it very well.machine was not noisy ran smoothly was very happy with results.

Service
Returns
Quality

Date of experience: December 14, 2023

Thumbnail of user christyh287
Canada
1 review
0 helpful votes
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September 19th, 2022

I received the pond liner in a timely manner. It was just as described. A very thick durable liner which will serve my needs perfectly. The price was right and I look forward to many years of use age. Thank you!

Products used:
Liner

Service
Value
Shipping
Quality

Date of experience: September 19, 2022

Thumbnail of user kaydens12
Canada
1 review
0 helpful votes
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September 16th, 2022

I used this to paint a stairwell that's about 17 feet high. It was very helpful. I did have my son on standby because I was nervous but it worked fine. I'm 55 years old and 5'1. This was so handy for helping me get that high up for cutting in and doing the ceiling.

Date of experience: September 16, 2022

Thumbnail of user joshuam1571
Canada
1 review
0 helpful votes
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December 9th, 2023

The heat press the most easy, most efficient little machine I have ever used to make t-shirts, or iron something quickly, I absolutely love this machine. HIGHLY recommend. I love that you can change the vibrate settings on it as well. Works well for thinner or thicker materials when heat pressing a decal.

Service
Value
Shipping
Returns
Quality

Date of experience: December 9, 2023

Thumbnail of user ronj358
Canada
1 review
0 helpful votes
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September 23rd, 2022

Great for cleaning carburetors and similar automotive parts.
All the features work well and positioning the unit at edge of the bench for draining makes it easy to clean.
The basket reduces the size of the object that can be cleaned but is handy for multiple small objects.
For larger carbs and components I just do half at a time, leaving part of the item sticking out and then flipping it over.

Tip for consumers:
Set up an account, it will make it easier next time you order, and to find past purchases.

Products used:
Ultrasonic cleaner

Service
Value
Shipping
Quality

Date of experience: September 22, 2022

Thumbnail of user vm198
Canada
1 review
1 helpful vote
  • Send Message
July 14th, 2023

I bought two outdoor handrails but unfortunately after 6 months they were rusted and cracked in the middle.
I sent several emails and photos to the customer service during the warranty period and explained the issue to them but they didn't reply to me. When I continued to send the emails to them they finally replied that this is out of warranty period.I told them I claimed this issue in warranty period but you didn't answer me. They replied me with these sentences: we are so sorry or please accept our apology and so on. They did nothing. They prolonged these correspondence till the warranty period was gone.
I have never seen such terrible customer service.

Tip for consumers:
no

Products used:
outdoor handrail

Service
Value
Shipping
Returns
Quality

Date of experience: July 14, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello v m,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

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Thumbnail of user shuns6
SHUN S.
Typically does not respond to reviews

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