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    Vevor

Vevor

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Overview

Vevor has a rating of 4.3 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, and fast delivery. Vevor ranks 5th among Tools sites.

  • Service
    117
  • Value
    102
  • Shipping
    97
  • Returns
    78
  • Quality
    106

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
0
Negative
3
View ratings trends
44
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How would you rate Vevor?
Top Positive Review

“What I was needing”

Crystal W.
8/1/24

This griddle was very affordable and it works great. You can cook bacon, eggs and hash browns all at the same time. I feel like I'm working the griddle at a restaurant. It is fun. I use it for everything.

Date of experience: 8/1/24
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Top Critical Review

“Hydraulic jack arrived defective”

J G.
2/25/24

This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid. There is 'hassle free 30 day warranty'. Do not purchase from vevor.

Date of experience: 2/25/24
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Reviews (218)

Rating

Timeframe

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Thumbnail of user ilonak30
Canada
1 review
0 helpful votes
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September 7th, 2022

I recently bought a water distiller from Vevor which got delivered so fast that I couldn't believe it. The distiller works fine, and I am satisfied with this product. Would I order from Vevor again? You bet!

Tip for consumers:
A good product and excellent service makes me want to stay their customer.

Products used:
Water Distiller YMK40101S

Service
Value
Shipping
Quality

Date of experience: September 7, 2022

Thumbnail of user georgez277
Canada
2 reviews
7 helpful votes
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November 15th, 2021

I bought a honey extractor from them that upon testing it was too small for the hight of the frames, they would hit the top when you were spinning them it has only1 mm of clearance which is not enough. I called them to see what they wanted to do about it, they wanted to see a video, so I send them one showing the problem. I was told by a Vevor representative that she would ask the product sender to send me a return label but he asked me for measurements of the frames the frames are standard size frames, we went back and forth about the extractor not having enough clearance, well it seems like I am not going to get my return label and be stuck with a useless extractor and out a couple of hundred of dollars, so please be aware when buying from Vevor, from what I see they supply cheap product and they don't back them up. So never again for me and I would suggest you as well unless you find yourself in the same predicament.

Date of experience: November 15, 2021

Thumbnail of user haroldt264
France
1 review
1 helpful vote
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December 6th, 2023

Ramp arrived as promised.We've never been more pleased with a purchase than this product. Size as stated very sturdy makes a trip-free threshold transition. Thanks

Service
Value
Quality

Date of experience: December 6, 2023

Thumbnail of user fredc546
Bangladesh
1 review
0 helpful votes
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November 25th, 2023

The ramps work great for getting heavy work stations out of my garage and over the 5' doorway. They are easy to put together and hold up well when moving hefty things over them. Thanks

Service

Date of experience: November 25, 2023

Thumbnail of user nathanh467
New York
1 review
0 helpful votes
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November 22nd, 2021

I'm very happy with this product I just received from you. It's very high quality and reasonably priced too. But if the shipping is faster, that will be prefect.

Service
Value
Shipping
Returns
Quality

Date of experience: November 21, 2021

Thumbnail of user judits10
Canada
1 review
5 helpful votes
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August 4th, 2022
Verified purchase

Don't believe "out of stock"...
You choose another item, as told, and will be charged twice.
They weren't "able" to cancel after we realized the double charge 30 second after the order either.

Date of experience: August 4, 2022

Thumbnail of user jm1424
Canada
1 review
4 helpful votes
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April 29th, 2022

Received a table with all 4 legs in a different spot. Clear manufacturing defect. Their products are absolute garbage. Will not accept return request.

Tip for consumers:
Don’t use this site! Cheap quality garbage from crappy suppliers…. TERRIBLE customer service. Totally wasted my money. Border line scam.

Products used:
Folding table - requested return. Wobbly, cheaply made, legs in 4 different places.

Service
Value
Shipping
Returns
Quality

Date of experience: April 29, 2022

Thumbnail of user peterc1882
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I tried Vevor for the first time and I'm really satisfied with them. The product arrived quickly. Well packaged and good price. My chimney sweep kit did a perfect job.

Products used:
chimney sweep kit

Service
Value
Shipping
Quality

Date of experience: November 22, 2022

Thumbnail of user emmao225
Bangladesh
1 review
0 helpful votes
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September 18th, 2022

Four 1000 foot rolls went under my concrete for heating my home and garage and it works great. Product is a little stiff but manageable with 2 people.

Service
Value
Shipping
Returns
Quality

Date of experience: September 18, 2022

Thumbnail of user lamontk19
Denmark
1 review
0 helpful votes
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December 22nd, 2023

I made a couple shirts and pressed a shirt I had previously made using a regular iron. They all turned out great! So much easier than using an iron at home for crafts. Excited for future projects.

Tip for consumers:
Good product quality

Service
Value
Shipping
Returns
Quality

Date of experience: December 22, 2023

Thumbnail of user christophert902
Canada
1 review
0 helpful votes
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October 3rd, 2022

Everyone says, "build if yourself", but why when you can get all of the parts in one kit at a fraction of the price! Ordered on a friday night, shipped monday, arrived on time. Cant ask for better!

Products used:
moonshine still with thumper keg

Value
Shipping
Quality

Date of experience: October 3, 2022

Thumbnail of user gabrielj158
Japan
1 review
0 helpful votes
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September 16th, 2022

Quality product. Sturdy, easy to assemble, store, professional looking and has locking wheels. Lastly it is metal and not plastic... will not blow away with wind.

Date of experience: September 16, 2022

Thumbnail of user toldm
Canada
1 review
0 helpful votes
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September 18th, 2022

Removed from box and plugged in. Motor made huming sound and hoist would not operate. Asso safrty issue the wedge that secures the end of cable on hoist drum was laying in bottom of box, if load had been on hoist if it was operable, cable would have come off of drum and load would have fallen sometimes.

Date of experience: September 17, 2022

Thumbnail of user marcf286
Bangladesh
1 review
0 helpful votes
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December 1st, 2023

I bought a distiller to remove the dirty resin out of my Isopropyl Alcohol. It works great. The IPA needs to be distilled outdoors and away from people and animals.

Service
Quality

Date of experience: December 1, 2023

Thumbnail of user ronnier213
Oklahoma
1 review
0 helpful votes
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June 20th, 2023

I received my ice machine today and I couldn't understand the water pressure because it's in Uk language I tried calling held on line for 25 minutes I won't buy from this place anymore and I'm returning this one back!

Products used:
Ice machine

Service
Value
Shipping
Quality

Date of experience: June 20, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Ronnie,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user warrenk147
Belgium
1 review
0 helpful votes
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December 7th, 2023

A good sturdy rail that is easy to assemble and install. It was missing one small part on one of the legs that secures the bolt but I made it work anyway. Good for the price.

Service
Value
Shipping
Returns
Quality

Date of experience: December 7, 2023

Thumbnail of user heatherc.l
Canada
1 review
0 helpful votes
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May 19th, 2022

Seems to be well built. Worked great for me. I cleaned two four barrel carburetors in this unit (one at a time) and they came out perfectly. It also cleaned up jewellery and silver ware quite nicely.

Service
Value
Shipping
Returns
Quality

Date of experience: May 18, 2022

Thumbnail of user billn590
North Carolina
1 review
3 helpful votes
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November 17th, 2022

I have sent countless videos and emails and messages vevor is dancing around the issue very bad customer service will never buy another product from these people.

Date of experience: November 17, 2022

Thumbnail of user willieg256
Italy
1 review
0 helpful votes
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December 10th, 2023

A little cleaning and adjusting here and there and the metal lathe is a pretty decent little lathe for light work. I've cut everything from plastic to stainless steel with it and it works.

Service
Value
Shipping
Returns
Quality

Date of experience: December 10, 2023

Thumbnail of user kimberlys555
Washington
1 review
0 helpful votes
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April 26th, 2023

Bought a cotton candy machine with missing parts and severe damage. Company would not replace the machine or give a refund! Negotiated partial refund.

Date of experience: April 26, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Kimberly S,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send e-mail to support@vevor.com with your order number as well as your questions in details please?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user geraldb437
California
1 review
0 helpful votes
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November 21st, 2021

Surprisingly the compressor does a really good job, has a rattle that I cant identify could be belt related, doesn't effect the operation, really pleased with overall.

Service
Value
Shipping
Returns
Quality

Date of experience: November 21, 2021

Thumbnail of user keiths1423
Argentina
1 review
0 helpful votes
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November 24th, 2023

I bought a chopper. It's easy to use. You just have to make sure you press hard enough. I don't like it that you have to cut pieces smaller. I had to cut it in 4 or 5 pieces thinner pieces.

Service
Quality

Date of experience: November 24, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Keith,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user ahmedm337
Canada
1 review
4 helpful votes
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August 28th, 2022

I have asked to return a product. The screen was scratched looked used. I returned it and they sent it back. Horrible service they blocked my email. VERY SAD COMPANY

Tip for consumers:
Would never recommend this company to anyone very sad customer service they received my pack and they returned didnt refund my miney like this they would they offer me 30dollars and keep it horrible after paying for the shipping to return it as they said.there out to get customers money. I will be TAKING THIS FURTHER ITA THE PRINCIPLE PAYED FOR NEW ITEM NOT USED ITEM

Products used:
Heat press

Service
Value
Shipping
Returns
Quality

Date of experience: August 28, 2022

Thumbnail of user kendallh80
Canada
1 review
0 helpful votes
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May 25th, 2022

This Adjustable Telescopic Height and Width Backdrop Banner Stand is very convenient to use. It can be installed in a few minutes and can be taken out for use at any time. I am very satisfied.

Date of experience: May 24, 2022

Thumbnail of user milend1
Canada
1 review
0 helpful votes
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October 22nd, 2022

Incredibly strong and powerful machine, low price and express delivery, works perfectly, i got the job done without a problem.

Tip for consumers:
trust this machine its great

Products used:
3600W Demolition Jack Hammer Electric Concrete Breaker 2 Chisel

Service
Value
Shipping
Returns
Quality

Date of experience: October 22, 2022

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Thumbnail of user shuns6
SHUN S.
Typically does not respond to reviews

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