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    Vevor

Vevor

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Overview

Vevor has a rating of 4.3 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, and fast delivery. Vevor ranks 5th among Tools sites.

  • Service
    117
  • Value
    102
  • Shipping
    97
  • Returns
    78
  • Quality
    106

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
0
Negative
3
View ratings trends
44
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How would you rate Vevor?
Top Positive Review

“What I was needing”

Crystal W.
8/1/24

This griddle was very affordable and it works great. You can cook bacon, eggs and hash browns all at the same time. I feel like I'm working the griddle at a restaurant. It is fun. I use it for everything.

Date of experience: 8/1/24
See positive reviews
Top Critical Review

“Hydraulic jack arrived defective”

J G.
2/25/24

This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid. There is 'hassle free 30 day warranty'. Do not purchase from vevor.

Date of experience: 2/25/24
See critical reviews

Reviews (218)

Rating

Timeframe

Other

Thumbnail of user natm48
Canada
1 review
2 helpful votes
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September 30th, 2022
Verified purchase

This company is a joke that hides behind crap being sent from China! They refuse to give you any phone numbers to deal with a real person. The call center does nothing except to say you are dealing by email with the manufacturer in China.

I ordered 200 of an item. They shorted me by 20. They did NOT package them properly and when they showed, 90% of the items were chipped and unusable!

They keep replying by email telling me they will give me $50 off. We will give you 50% off. Can you return them at your expense? These are the ridiculous emails I keep getting from them. I have told them at least 10 times. I WANT MY MONEY BACK 100% and you pay for return. None of this was my fault. (except for being stupid enough to deal with this company) Here is the latest reply because they think this is some kind of game and they can hold onto my $200:

Thanks for your mail! We apologize for your unpleasant experience. First of all sorry for the inconvenience caused to you. Please confirm us about your current demands! We will try our best to deal with it for you. Looking forward to your reply.

Sincerely, li

This is the exact same pathetic excuse of a customer service rep that has been sending me these useless emails for a week now!

YOU SCREWED IT UP! YOU RIPPED ME OFF! WHY WOULD I KEEP THEM AT 50% OFF WHEN THEY ARE WORTHLESS? WHY WOULD I PAY OUT OF MY POCKET TO SHIP THEM BACK TO CHINA FOR SOMETHING THEY SCREWED UP?

DO NOT WASTE EVEN ONE PENNY ON THIS WEBSITE! THEY ARE GOING TO TAKE YOUR MONEY AND REFUSE TO DEAL WITH YOU!

Tip for consumers:
That this company has NOTHING to do with Canada!!!! They are located in China. There is no way to get in touch with anyone because the call center says they have no phone numbers. The only communication is by email and they play games by sending useless emails back and forth instead of dealing with the problem!!!!!!!!!!

Products used:
Did NOT use one of the bottle openers because they are all chipped up and complete garbage!!!!!!!!!!!!!!!!!

Service
Value
Shipping
Returns
Quality

Date of experience: September 30, 2022

Thumbnail of user tatyanan14
Canada
1 review
0 helpful votes
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August 26th, 2022

This product is great. Shipping was free, relatively fast as we live in the remote location. Website is friendly.

Products used:
Boat prop

Service
Value
Shipping
Quality

Date of experience: August 25, 2022

Thumbnail of user kambizs
Canada
1 review
1 helpful vote
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August 11th, 2022
Verified purchase

This tool is pretty powerful and breaking Concrete as a egg shell and making holes in concrete easily without extra push, it's perfect

Date of experience: August 11, 2022

Thumbnail of user vasqueza6
Bangladesh
1 review
0 helpful votes
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November 20th, 2021

Everything came great except for shipping, I know it is hard to guarantee the shipping can be on time, but please try to do that. Thanks!

Service
Value
Shipping
Returns
Quality

Date of experience: November 20, 2021

Thumbnail of user camdenp11
Slovenia
1 review
0 helpful votes
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December 17th, 2023

Absolutely amazing service and product, Will be buying another shortly and will def buy from you, easy to order online and super fast delivery.

Service
Value
Shipping
Returns
Quality

Date of experience: December 17, 2023

Thumbnail of user adeaa
Bangladesh
1 review
0 helpful votes
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December 8th, 2023

Have used my distiller a few times and works very well. Love the temperature control, and very simple to set up.

Service
Value

Date of experience: December 8, 2023

Thumbnail of user phillipp226
California
1 review
0 helpful votes
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November 22nd, 2021

Great product and price. Delivery on time, given the current demand on post. This service is very good.

Service
Value
Shipping
Returns
Quality

Date of experience: November 22, 2021

Thumbnail of user jamesk3723
Japan
1 review
0 helpful votes
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December 13th, 2023

Tongue drum is fantastic. Already playing some songs. The sound is amazing and the neighbours all love listening and having a go too. Thanks

Date of experience: December 13, 2023

Thumbnail of user erionp1
Germany
1 review
0 helpful votes
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November 30th, 2023

We bought a 16 Amp portable electric vehicle charger.It charges our cars 4 times faster than the 110 charger. Plugs right into the 240v 20amp outlet.

Service

Date of experience: November 30, 2023

Thumbnail of user kylep604
Costa Rica
1 review
0 helpful votes
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December 5th, 2023

I have had a steering wheel stand for about 2 months now. Love it wish I bought this rig along with my wheel months ago!

Service
Value
Shipping
Returns
Quality

Date of experience: December 5, 2023

Thumbnail of user ashleyg1221
Canada
1 review
1 helpful vote
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August 15th, 2023
Verified purchase

Vevor reached out from feedback on a review I had sent. They took my feedback seriously and refunded $120 for the inconvenience with shipping.

Tip for consumers:
After issues with shipping and customer service, Vevor reached out and addressed my concerns.

Products used:
Landscape fabric

Service
Value
Shipping
Quality

Date of experience: August 15, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Ashley,

Many thanks for your understanding.
We will definitely take your feedback seriously and start working on our service improvement.
We will be more than happy to assist you further.

Best regards,
Vevor Team

Thumbnail of user trevorv30
Canada
1 review
0 helpful votes
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September 21st, 2022

Ive purchased several items from vevor not only did I save money, the equipment works remarkably well... I'll buy from them again

Date of experience: September 20, 2022

Thumbnail of user louisd451
California
1 review
0 helpful votes
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December 16th, 2023

Cylinder received,works as it should. No issues yet. Fitting is different from what I have but that was

Date of experience: December 16, 2023

Thumbnail of user anthonyp2035
Canada
1 review
0 helpful votes
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December 14th, 2023

The machine came quite quickly and in good condition, it shows good data, it needs to work more to have more.

Shipping
Returns
Quality

Date of experience: December 14, 2023

Thumbnail of user cristinel19
Germany
1 review
0 helpful votes
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December 11th, 2023

Ideal machine to have in a bodywork shop, small and very easy to use and it welds very well in mig and tig.

Service
Value
Shipping
Returns
Quality

Date of experience: December 11, 2023

Thumbnail of user sanrikasaklode
India
1 review
0 helpful votes
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December 24th, 2023

Miter Saw hood received.It does what it supposed to and for the price, you'll love it too. Get it and stop the dust storm.

Date of experience: December 24, 2023

Thumbnail of user st598
Canada
1 review
0 helpful votes
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August 16th, 2022

Good product
Everything was correct else the ball valve
I recommend it

Expedition and price was ok!

Tip for consumers:
Go

Date of experience: August 16, 2022

Thumbnail of user aaronb938
Canada
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

We purchased items from them online multiple times. Very high quality products and fast delivery. Highly recommended.

Date of experience: September 20, 2022

Thumbnail of user johnb12181
Morocco
1 review
0 helpful votes
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December 13th, 2023

Using heater for my pub which is 6m x 6m.
For the first hour it stinks of newness which does burn off.
Overall happy with the heater.

Service
Value
Shipping
Returns
Quality

Date of experience: December 13, 2023

Thumbnail of user melanien164
Canada
1 review
0 helpful votes
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August 16th, 2022

Very good product really cheap and very fast delivery. I recommend this site. Thank you for your great variety of product.

Service
Value
Shipping
Returns
Quality

Date of experience: August 16, 2022

Thumbnail of user scotts2727
Canada
1 review
0 helpful votes
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February 24th, 2022

Goods comes really fast, only 3 days for my waiting! Comes in very good condition, no damaged.Its Such a good Job.

Service
Value
Shipping
Returns
Quality

Date of experience: February 24, 2022

Thumbnail of user jeffreyl1191
Bangladesh
1 review
0 helpful votes
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September 18th, 2022

Love this vac packer so far, simplest thing to use by far. We received this quickly, installed easily, look great.

Service
Value
Shipping
Returns
Quality

Date of experience: September 16, 2022

Thumbnail of user lewisc199
Canada
1 review
0 helpful votes
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December 17th, 2023

Car refrigerator as advertised.Top, very big fridge, it s very easy for use. Enougt place for 1week for 3 person food and drink. I use them on boat.

Date of experience: December 17, 2023

Thumbnail of user chads550
New York
1 review
0 helpful votes
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November 22nd, 2021

Well packed, and looks to be good quality but not used yet. But the shipping took longer than the time on the website.

Service
Value
Shipping
Returns
Quality

Date of experience: November 21, 2021

Thumbnail of user michelec720
Canada
1 review
0 helpful votes
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August 6th, 2022

The item arrived quickly. Cannot comment on the item just yet, ' cause Box not open yet, will write my review and will also rate it after!

Service
Shipping

Date of experience: August 5, 2022

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Thumbnail of user shuns6
SHUN S.
Typically does not respond to reviews

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