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    Vevor

Vevor

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Overview

Vevor has a rating of 4.3 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, and fast delivery. Vevor ranks 5th among Tools sites.

  • Service
    117
  • Value
    102
  • Shipping
    97
  • Returns
    78
  • Quality
    106

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
0
Negative
3
View ratings trends
44
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How would you rate Vevor?
Top Positive Review

“What I was needing”

Crystal W.
8/1/24

This griddle was very affordable and it works great. You can cook bacon, eggs and hash browns all at the same time. I feel like I'm working the griddle at a restaurant. It is fun. I use it for everything.

Date of experience: 8/1/24
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Top Critical Review

“Hydraulic jack arrived defective”

J G.
2/25/24

This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid. There is 'hassle free 30 day warranty'. Do not purchase from vevor.

Date of experience: 2/25/24
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Reviews (218)

Rating

Timeframe

Other

Thumbnail of user enrikr2
China
1 review
0 helpful votes
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November 30th, 2023

Works nicely for working in garage without having to manually roll up typical extension cord.

Service

Date of experience: November 30, 2023

Thumbnail of user ericd1571
Canada
1 review
1 helpful vote
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November 17th, 2023
Verified purchase

I ordered a chimney cap and it was delivered in 3 says
That's excellent service

Date of experience: November 17, 2023

Thumbnail of user jimw1230
Washington
1 review
1 helpful vote
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August 30th, 2022
Verified purchase

The site fully-described the item and it was shipped very quickly!

Date of experience: August 30, 2022

Thumbnail of user mihaild9
Canada
1 review
1 helpful vote
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August 17th, 2023
Verified purchase

Fast shipping, good quality, exactly like the description.

Date of experience: August 17, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Mihail,

We're so glad to hear that.
Many thanks for your support!
Please let us know if you have any questions.

All the best.
Vevor Team

Thumbnail of user davidv1689
GB
1 review
1 helpful vote
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September 3rd, 2022
Verified purchase

Good price. Excellent delivery time. Would definitely recommend this company

Date of experience: September 3, 2022

Thumbnail of user costumesjaga
Canada
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Dont buy there! Very bad after sale service. J'ai acheté un ensemble, il manquait une piece importante dans le lot. Le service apres vente est la popur nous faire perdre notre temps, des réponses toutes fait pour vous faire patienter jusqu'a ne jamais faire de suivie... J'ai demandé a plusieurs reprise qu'un superviseur m'appel sans succes et le service téléphonique est un centre d'appel pour la chine... Sans succes. N'achetez pas la! Au risque de perdre votre argent!

Service
Value
Shipping
Quality

Date of experience: September 30, 2022

Thumbnail of user rossignols
Canada
1 review
0 helpful votes
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March 3rd, 2024

Produit à casser dès la première utilisation très difficile de rejoindre la compagnie auqu un. Numéro de téléphone sur internet

Products used:
Niveleuse vtt casser dès la première utilisation

Service
Value
Shipping
Returns
Quality

Date of experience: March 3, 2024

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Dear Rossignol,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand that this is not at all what you expected.
We would like to look further into this. Could you send us your order number or login email?
Once we get your information, we shall resolve this promptly.

Kindly,
Vevor Team

Thumbnail of user michelv47
Canada
1 review
2 helpful votes
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November 8th, 2022
Verified purchase

Tout a été reçu à temps et en bon état. Les pubs, à la suite de mes commandes sont un peu trop présentes, mais ça va.

Date of experience: November 8, 2022

Thumbnail of user doylec47
Canada
1 review
2 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

Je suis très satisfait du service et du prix, merci!

Date of experience: January 31, 2024

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Thumbnail of user shuns6
SHUN S.
Typically does not respond to reviews

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