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    Vevor

Vevor

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Overview

Vevor has a rating of 4.3 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, and fast delivery. Vevor ranks 5th among Tools sites.

  • Service
    117
  • Value
    102
  • Shipping
    97
  • Returns
    78
  • Quality
    106

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
0
Negative
3
View ratings trends
44
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How would you rate Vevor?
Top Positive Review

“What I was needing”

Crystal W.
8/1/24

This griddle was very affordable and it works great. You can cook bacon, eggs and hash browns all at the same time. I feel like I'm working the griddle at a restaurant. It is fun. I use it for everything.

Date of experience: 8/1/24
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Top Critical Review

“Hydraulic jack arrived defective”

J G.
2/25/24

This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid. There is 'hassle free 30 day warranty'. Do not purchase from vevor.

Date of experience: 2/25/24
See critical reviews

Reviews (218)

Rating

Timeframe

Other

Thumbnail of user andrewr2118
Canada
1 review
0 helpful votes
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March 10th, 2024

I boot an air jack.It can be more supportive on vertical lift but you just have to make sure you lift a flat surface doing so to avoid slippage.

Date of experience: March 10, 2024

Thumbnail of user howardf495
North Carolina
1 review
1 helpful vote
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September 21st, 2023
Verified purchase

I ordered a 48 volt charger. I was able to repair my charger before the new one arrived. Vevor did not want to refund my money even though I had not opened the package. They offered to refund me 1/3 of the purchase price or suggested that I resell it my self. So much for their no-hassle returns.

Earl,

Date of experience: September 21, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Howard,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user celinem34
Canada
1 review
1 helpful vote
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August 8th, 2022
Verified purchase

I bought an electric honey extractor from Vevor. It's cheaper than a hand-cranked one. The package came broken, and the extractor was all banged up, but I was able to remove the dents and started using it. Maybe put fragile on the box next time? It's good quality for the price.

Products used:
Vevor electric extractor

Date of experience: August 8, 2022

Thumbnail of user so113
Canada
1 review
0 helpful votes
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September 27th, 2022

The assembly instructions should include some description in words to make it more clear. After some struggling I have assembled the chair but two screws cannot go in all the way (Photo 1) due to manufacture defect. Nonetheless the chair is sturdy enough for use. Since the chair is not adjustable, I have to adjust my sitting posture to achieve the best effect. I have used this chair for 1 month and it has helped with my medical problem so I cough less when sitting. The color of the chair matches very well with the color of my home (Photo 2).

Products used:
Ergonomic Kneeling Rocking Chair Wooden Hickory Color

Date of experience: September 26, 2022

Thumbnail of user albertc451
Canada
1 review
0 helpful votes
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September 17th, 2022

I use this on a 1/4 long gravel drive that rises 75 feet bottom to top. I pull it behind a 500cc ATV. It works really well smoothing out loose gravel and knocked the crown down in a few passes. It struggles on deeper ruts. I've made a dozen or so passes over the rutted, washboard areas and while it did improve it, it's not as good as a tractor with a back blade. It's entirely possible I let the drive get too bad before addressing it. Instructions are poor but I figured it out. Definitely needs cinder block weight and the suggested method of securing them doesn't work so I modified it to accept heavy ratchet straps. For the price, I can't complain.

Service
Value
Shipping
Returns
Quality

Date of experience: September 17, 2022

Thumbnail of user brandenk20
France
1 review
0 helpful votes
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November 27th, 2023

Snow melting mat is versatile. It is an ideal for both residential and commercial use. Roofs, stairs, grass, floors and other places can be installed and used, no need to climb ladders to shovel the roof. The product is very convenient to use and store and it is worth having.

Service

Date of experience: November 27, 2023

Thumbnail of user karlb229
Canada
2 reviews
7 helpful votes
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March 22nd, 2022

I sent a simple email asking whether or not their Vevor removal tool could be used on Aluminum. They refused to acknowledge my question until I could send them proof I purchased one. I provided my Amazon invoice. At this point they tried to pass me over to Amazon. When I told them I was going to post bad reviews about this experience they responded with "Currently it only works on sheet metal for iron products". It took 10 emails over the course of a week. Awful.

Service
Value
Shipping
Returns
Quality

Date of experience: March 22, 2022

Thumbnail of user stevent772
Canada
2 reviews
3 helpful votes
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August 25th, 2021

Very poor quality wheel carrier that I've bought from Vevor Canada back in June 2021. I wanted to return it for a refund. Instead, Vevor told me to sell it and issue me a partial refund. That is so ridiculous! Anyways, I refused. Vevor gave me a bogus return address which caused the package returned back to me, and I am out $32 dollars of shipping. The junky item cost $120.00. Now, I am out a total of $152.00 I've posted a few complaints about my ordeal. This is a bad company. Shop elsewhere.

Date of experience: August 25, 2021

Thumbnail of user drews165
Pennsylvania
1 review
3 helpful votes
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February 26th, 2022

I purchased 3 linear actuators for a project and after receiving them I noticed on the drive motors it said, indoor use only. I didn't remember seeing any mention of that fact in the listing so I looked again and there wasn't anything to suggest indoor only. It listed some specific projects and finished with, can be used in lots of other projects. I contacted support and they said i would have to pay return shipping because it wasn't a quality issue. I told them it was a quality issue because I needed outdoor quality and they were indoor quality and their listing did not specify indoor only. They disagreed. I will never purchase anything from them again and would recommend that they be avoided if at all possible

Tip for consumers:
Avoid vevor company if at all possible

Products used:
Bought linear actuators but returned them because they were indoor use only! No mention of that fact in the listing.

Service
Value
Shipping
Returns
Quality

Date of experience: February 26, 2022

Thumbnail of user collinso22
Texas
1 review
1 helpful vote
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August 30th, 2022
Verified purchase

My order was shipped quickly. Quality of the product was very good as described in the listing. Also, Vevor's customer service rep responded promptly and approved my request to return one of the items which I didn't use. I'll gladly refer Vevor to family and friends for their shopping needs.

Date of experience: August 30, 2022

Thumbnail of user angelac2086
Canada
1 review
0 helpful votes
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October 12th, 2022

I ordered the 24" hairpin table legs from Vevor for a quick diy project. Fast delivery and when I got them, I was impressed on how nice and sturdy they were. I did have to do quite a bit of searching online for these kind of table legs and you really can't find them anywhere at such an affordable price (was also on sale too). Worth it! :))

Products used:
Table legs

Service
Value
Shipping
Quality

Date of experience: October 9, 2022

Thumbnail of user royp319
Canada
1 review
1 helpful vote
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November 20th, 2022
Verified purchase

I bought a 10kg melting furnace to begin a new hobby. The kit was very complete though the provided gloves and tongs are a joke. That said the rest was built correctly, valve functions (great addition) and once yiu get better tongs it's a whole set.

Tip for consumers:
find discount coupons

Products used:
10kg melting furnace kit

Service
Value
Shipping
Quality

Date of experience: November 19, 2022

Thumbnail of user shelleyp155
Canada
1 review
5 helpful votes
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June 28th, 2022
Verified purchase

Vevor is not a legitimate organization. They took my credit card payment, failed to ship an item, and are not responding to a request for a refund. They are not reachable by phone and will continually send you nonsensical emails that you product is coming, but it never arrives. Don't order from them, as tempting as it might be. You will be out money and never see it again.

Tip for consumers:
Beware, they are not a company that operates with integrity and since I have been charged and not received anything and they will not reply to my inquires, I would highly recommend avoiding this company unless you want to be out money.

Products used:
None, I never received the product I paid for. And no response or refund from the company.

Service
Value
Shipping
Returns
Quality

Date of experience: June 28, 2022

Thumbnail of user matthewl1568
Canada
1 review
0 helpful votes
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March 12th, 2024

Freezer arrived soon. Used it for car camping, excellent low power use and the Bluetooth iOS app makes it very convenient for checking and adjusting.

Date of experience: March 12, 2024

Thumbnail of user stevew1987
Canada
1 review
0 helpful votes
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August 9th, 2022

Ordered a boat cover at almost half the price of what I could find on Amazon here in Canada. Shipping was great - my item arrived within a couple of days. I had no idea Vevor has so many products, most at great prices, and shipping would be so quick.

Tip for consumers:
Great prices and assortment of products. Shipping is great for the GTA area.

Products used:
Boat cover

Service
Value
Shipping
Quality

Date of experience: August 9, 2022

Thumbnail of user julied1119
Canada
1 review
0 helpful votes
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September 16th, 2022

I am no welder. When I was in my early twenties I learned some basic stuff about stick welding but never mig or Tig. I still haven't tried the stick or Tig with this machine but I repaired my ATV rack and was amazed, this thing works great. It did practice some on some scrap metal about the same gage. I also watched some YouTube videos on mig welding. I'm going to scrounge up more scrap metal to play with.It does not come with any welding rods or tungstens and filler rods, it does have a spool of flux core wire so you can be welding right out the box. The instructions SUCK! I recommend YouTube or some other form if instruction. The machine itself is very light weight too. I recommend this welder!

Service
Value
Shipping
Returns
Quality

Date of experience: September 15, 2022

Thumbnail of user evangagnone
Austria
1 review
0 helpful votes
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December 17th, 2023

I have been wanting another one of these slicers for a long time and this one is great. It looks like my last one and has the same features. I like it a lot and and will enjoy using it. I'm happy with them.

Service
Value
Shipping
Returns
Quality

Date of experience: December 17, 2023

Thumbnail of user deedeen9
Canada
1 review
2 helpful votes
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March 19th, 2023

With over 500 complaints in the last three years, and no response to the BBB letters to them, it seems this is an extraordinarily terrible company. Most of the complaints are because the company tries to do everything it can to avoid fulfilling it's one year warranty or giving a refund. Don't let them give you a refund in payments, or let them run down your Credit card refund time. Just go for a full refund on your CC if they refuse to send a return shipping label or try to make you find a local repair shop with the *promise* that they will pay for the repair.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: March 19, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello deedee N,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send e-mail to support@vevor.com with your order number as well as your questions in details please?
Our customer service will reply you within 24 hours by email.
Don't worry, we will resolve this issue to your satisfaction.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user kenneths1184
Canada
1 review
0 helpful votes
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May 11th, 2022

It worked great plugs right up a little trimming for great measure on air lines and I was up and running in no time. Just when everyone said I couldn't fix the harbor freight welder I did and better than ever thanks guys!

Date of experience: May 10, 2022

Thumbnail of user gordonl164
Canada
1 review
0 helpful votes
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September 15th, 2022

It was my first time dealing with Vevor so I didn't know what to expect.

I ordered an stainless steel table with wheels for a freeze dryer. And the whole process was very streamlined.

Shipping was fast, the table was easy to assemble with no instructions required. Once assembled it felt study and solid. I would definitely order one again and highly recommend Vevor since the transaction went so smoothly.

Tip for consumers:
It's well built and well worth the money

Products used:
Stainless steel table

Service
Value
Shipping
Quality

Date of experience: September 14, 2022

Thumbnail of user loganw298
Canada
1 review
0 helpful votes
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March 14th, 2024

Arrived safely, looks good, easy to use.
Go buy one of these if you're looking for an affordable laser engraving machine.

Date of experience: March 14, 2024

Thumbnail of user yvesc30
Canada
1 review
0 helpful votes
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September 2nd, 2022

I've ordered a 50 feet cable to connect my generator to my house. Price was excellent so I Was not really sure about the quality. When I received the cable I Was reassure as the quality is excellent. Delivery was fast. I would buy again from them

Tip for consumers:
Chat service is excellent on their site

Products used:
50 feet generator cable 10/4

Date of experience: September 1, 2022

Thumbnail of user ronniem205
Canada
1 review
0 helpful votes
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May 26th, 2022

I wanted a simple basic setup to print company shirts for ourselves. This machine was exactly what I wanted... and it's exactly what I got. No problems or issues with the order or delivery. The machine is what one would expect... capable of small, simple production runs. Remember, this is not a high volume, super accurate production machine. I would recommend this seller with no hesitation.

Date of experience: May 26, 2022

Thumbnail of user anitac655
Canada
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

My cutter arrived early and it's a wonderful machine. It cuts fast. Although I'm wishing that it would have came with the signmaster art program for sticker making. I have alot to learn but I do like it very much. Pictures below are of the machine and my very first cut.

Products used:
Cutter /plotter

Service
Value
Shipping
Quality

Date of experience: October 21, 2022

Thumbnail of user rosiel90
Costa Rica
1 review
0 helpful votes
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December 9th, 2023

I'm really happy.For the money this router is the best deal you're gonna get. You can always do upgrades afterwards. It's a lot better than a 3018 cnc router. For me Mach3 software is a lot better than grbl. You can't use height offset or tool compensation and can't use drilling cycle in grbl.

Service
Value
Shipping
Returns
Quality

Date of experience: December 9, 2023

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Thumbnail of user shuns6
SHUN S.
Typically does not respond to reviews

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