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    Vevor

Vevor

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Overview

Vevor has a rating of 4.3 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, and fast delivery. Vevor ranks 5th among Tools sites.

  • Service
    117
  • Value
    102
  • Shipping
    97
  • Returns
    78
  • Quality
    106

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
0
Negative
3
View ratings trends
44
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How would you rate Vevor?
Top Positive Review

“What I was needing”

Crystal W.
8/1/24

This griddle was very affordable and it works great. You can cook bacon, eggs and hash browns all at the same time. I feel like I'm working the griddle at a restaurant. It is fun. I use it for everything.

Date of experience: 8/1/24
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Top Critical Review

“Hydraulic jack arrived defective”

J G.
2/25/24

This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid. There is 'hassle free 30 day warranty'. Do not purchase from vevor.

Date of experience: 2/25/24
See critical reviews

Reviews (218)

Rating

Timeframe

Other

Thumbnail of user markc.r
Canada
1 review
1 helpful vote
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March 17th, 2022

Products that are easy to use. It's really simple and convenient to use. It's a good product. Help us a lot. Make our work easier.

Tip for consumers:
I am satisficed with this site service. You can try out.

Products used:
Pex Tubing

Service
Value
Shipping
Returns
Quality

Date of experience: March 17, 2022

Thumbnail of user briane1272
Canada
2 reviews
0 helpful votes
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August 29th, 2023

They don't have warranty in Canada they tell you to find a place to fit it but they won't pay for it they don't have a way to take it back

Products used:
Haven’t

Service
Value
Shipping
Returns
Quality

Date of experience: August 29, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Brian,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user perodins
Bangladesh
2 reviews
0 helpful votes
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November 20th, 2021

Exactly as described. Fast and safe shipment. Good prices and excellent pre and after sales communication.

Service
Value
Shipping
Returns
Quality

Date of experience: November 20, 2021

Thumbnail of user alexanderj167
Canada
1 review
0 helpful votes
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April 6th, 2022

The products on their site are lower than others! This fridge fits my car perfectly and is quiet. Thanks

Service
Value
Shipping
Returns
Quality

Date of experience: April 6, 2022

Thumbnail of user hutinst
Canada
1 review
0 helpful votes
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February 27th, 2022

Fast support and an efficient solution. Beyond expectations, fantastic, established very nice thanks you

Date of experience: February 27, 2022

Thumbnail of user availablen
Canada
1 review
4 helpful votes
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August 13th, 2022

Offered me $20 refund to post a 5 star review, which is against the rules of this website.

Very disappointed.

Service
Value
Shipping
Returns
Quality

Date of experience: August 12, 2022

Thumbnail of user isabellae35
California
1 review
0 helpful votes
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November 19th, 2021

Well packaged, would buy from again although delivery had taken some time, because the price is good.

Service
Value
Shipping
Returns
Quality

Date of experience: November 19, 2021

Thumbnail of user aarona750
Canada
1 review
0 helpful votes
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September 2nd, 2022

High quality product and excellent customer service. Been purchasing their products for our projects at home.

Date of experience: September 1, 2022

Thumbnail of user isabellae36
Florida
2 reviews
1 helpful vote
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November 19th, 2021

Quick shipping and excellent customer service. And Vevor all product Good Quality. Highly recommended

Service
Value
Shipping
Returns
Quality

Date of experience: November 19, 2021

Thumbnail of user sashao23
Canada
1 review
3 helpful votes
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August 24th, 2022

If I could add no stars for the customer service I would. I have had the worst imaginable experience with this company. I made an order a month ago and within 1 hour of purchasing I called the contact number as well as email and spoke to someone on the live chat requesting the shipping address be changed. The phone number said they would get back to me in 24 hours which would be too late as they ship very fast and the email gave me a message saying bad syntax so my emails wouldnt go through. The person I spoke to on the live chat said the address change was made and it would take a few hours to show up on my order. I later found out it was not changed. They told me the postal code was incorrect which is false as I have had other deliveries made with that exact address. I reached out to them once more and one lady told me the package had already been shipped the the incorrect address. I then spoke to another man who said they had not been shipped. So I kindly asked him not to bother, to please refund me so I could reorder with the correct address since it was so difficult to change it apparently? He told me he had processed the refund and cancelled the order. A few hours later I got a message saying they had been shipped. They shipped it after I requested they didnt and was told it was cancelled. They then told me I had to refuse the package sent to my house to get the refund. By pure luck I was going into my drive way right as fedex was driving away as they dumped the package at the bottom of my drive way. I refused them and put them back in the truck. I chatted again and was told they had processed the refund. And it would take 5-8 days to appear. After 10 days there was no refund. I chatted again and they said they had to receive the returned packages to issue the refund. So once again, they said the refund would be processed and it would show in 2 days. After 6 days with no refund I reached out. Again and they said it should appear in 6 days. Finally we got the refund, but it was $200 short. I reached out again and they claim I received one of the packages. I did not. I put them back in the fedex truck myself. THIS COMPANY STEALS FROM YOU!

Products used:
Display shelves

Service
Shipping
Returns

Date of experience: August 24, 2022

Thumbnail of user darrell.flegel56
Canada
1 review
0 helpful votes
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August 5th, 2023

I m buy embossing pvc on this website i received the machine and i try to used it and its not working!

Products used:
Embossing pvc

Service
Value
Shipping
Quality

Date of experience: August 5, 2023

Thumbnail of user shuns6
SHUN S. – Vevor Rep

Hello Darrell,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Thumbnail of user jeffreya828
Finland
1 review
1 helpful vote
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December 23rd, 2023

I did have to trim about an inch of one to fit between tandems.Kit works very good.

Service
Quality

Date of experience: December 23, 2023

Thumbnail of user jamesc5374
Canada
1 review
0 helpful votes
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August 11th, 2022

The product was deliver fast and was easy to assemble it was easy to order and it was as described it is very usefull

Service
Value
Shipping
Returns
Quality

Date of experience: August 10, 2022

Thumbnail of user gilberts.t
Canada
1 review
0 helpful votes
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February 16th, 2022

Fast delivery, very Good machine, that is exactly what I am looking for, fantastic design as well.Iam really happy!

Date of experience: February 15, 2022

Thumbnail of user leonar.b
Canada
1 review
0 helpful votes
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April 3rd, 2022

No matter after-sale or pre-sale issues, Vevor will help me every time. There service and behavior is too Good.

Tip for consumers:
I am happy whit there service. You can also try.

Products used:
I bought Lcd Pipe form them. Its really good quality product.

Service
Value
Shipping
Returns
Quality

Date of experience: April 3, 2022

Thumbnail of user eugenep130
Canada
1 review
0 helpful votes
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February 12th, 2022

Well made, runs fine withno noise. It is fast shipping and arrived on time as my expectation. Great seller.

Service
Value
Shipping
Returns
Quality

Date of experience: February 10, 2022

Thumbnail of user rogerp766
Canada
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Delivery took longer than expected but worth the wait! The cart is sturdy and easy to maneuver.

Date of experience: December 28, 2023

Thumbnail of user donaldb1929
Washington
1 review
1 helpful vote
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December 31st, 2023
Verified purchase

Everything was as it was advertised, great product thank you

Date of experience: December 31, 2023

Thumbnail of user jefferyb320
Germany
1 review
0 helpful votes
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December 20th, 2023

The table legs are heavy duty. Easy to store when removed from table top.

Service
Value
Shipping
Returns

Date of experience: December 20, 2023

Thumbnail of user kennethm1888
Malaysia
1 review
0 helpful votes
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December 29th, 2023

I have received the product and tested it. The product is ok.

Service
Value
Quality

Date of experience: December 29, 2023

Thumbnail of user michaelc9468
California
1 review
0 helpful votes
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December 15th, 2023

These table legs are very stable and easy to install. I highly recommend these!.

Date of experience: December 15, 2023

Thumbnail of user miriamk104
Sweden
1 review
0 helpful votes
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December 10th, 2023

There is nothing to dislike.Planer works like a charm and accurate cuts.

Service
Value
Shipping
Returns

Date of experience: December 10, 2023

Thumbnail of user jeremys1368
Bangladesh
1 review
0 helpful votes
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December 7th, 2023

Nice quality for the price. Well packaged and actually better than expected.

Service
Value
Shipping
Returns
Quality

Date of experience: December 7, 2023

Thumbnail of user danielb3648
Canada
1 review
0 helpful votes
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December 4th, 2023

For my 66 year old mother,the handrails are provides more than enough support and looks great.

Service
Value
Shipping
Returns
Quality

Date of experience: December 4, 2023

Thumbnail of user georgek1428
Germany
1 review
0 helpful votes
  • Send Message
December 3rd, 2023

Really easy to use. Jacks a vehicle up in seconds. Thanks.

Service
Quality

Date of experience: December 3, 2023

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Thumbnail of user shuns6
SHUN S.
Typically does not respond to reviews

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