• Vevor

Vevor

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Overview

Vevor has a rating of 4.2 stars from 1,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, great price, and fast delivery. Vevor ranks 2nd among Outdoor Equipment sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.5%
Positive
1,082
Neutral
33
Negative
166
How would you rate Vevor?
Top Positive Review

“Getting rid of tree roots”

Jerome P.
9/30/24

My neighbor has a big oak tree near the property boundary with roots coming into my yard breaking concrete and cement pads. I needed to do something before they broke any more of the cement slab under my house.

Top Critical Review

“After sales service”

Lyle C.
10/10/24

Purchased vevor door opener on eBay works okay except can't adjust down force so it will reverse when obstructed, motor continues to drive and turns around on the shaft. Not getting any service from eBay or vevor even after a phone call to vevor.

Reviews (1,702)

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Reviews that mention popular keywords

customer service (126) quality product (32)
Thumbnail of user marnaa3
2 reviews
2 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

I purchased $350 dollars worth of pads to protect my water line. They were rated at 66k pounds. After one week the inner protection channel failed causing my pipe to be crushed. I called the company and they tried to offer me $12 as a consolation. This product will fail on you and the company will not exchange even after one week.

I have been emailing a representative for over a week and all I've received is excuses and emails telling me they are looking into it. Today I received a $12 offer as a compensation. That is ridiculous. I want an exchange not $12 for $350 worth of failed products. Stand behind your product.

Reason I chose this business:

It looked like a good product

Service
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Marna,

We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.

Have a great day.
Vevor Team

Thumbnail of user arthurc376
2 reviews
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Growing anything in an urban location can be challenging. With this new weed blocking cloth I can place it under my grape vines to stop grass and weeds from robbing water from the plantings and possibly gain more fruit production. And, I don't have to use herbacides that would damage my vines or other plants that are more desirable in my yard.
It is hard enough to grow grasses and plants in the harsh West Texas soil without taking the chance on losing it.

Reason I chose this business:

A tip for a youtube contributor.

Thumbnail of user garyv564
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

I am very happy with this purchase. This stand is indestructible, looks great and takes up very little space. The price was the lowest I have seen. Thank you!

Reason I chose this business:

Because there wasn't any better deal out there.

Thumbnail of user jeffm2573
1 review
0 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

Checked this Lazer for accuracy and it's SPOT ON WORKS perfectly checked it on both Y&X axis. And it arrived a day early! Was a little skeptical because of the price well worth it. So far so good. Replaced one that cost 8 times as much. Time will tell.

Reason I chose this business:

I've had pretty good luck with vevor.

Thumbnail of user michaelo2609
1 review
2 helpful votes
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May 13th, 2024
Verified purchase

So i am blind, ordered a 4 stage hand pump for pcp air guns, requested that it be assembled and gave the reason why.
Vever sent me a box full of disassembled parts.
Do not ever buy anything from this company.
You have been warned.

Reason I chose this business:

Thought it was a good company, i was incorrect

Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Michael,

We're really sorry for what you have experienced on Vevor.
Your satisfaction is important to us, and we want to ensure that we do everything possible to resolve the issue.
We communicated this matter with you via email.
Hope you are satisfied with our service.
Any issues, please let us know.

Have a great day.
Vevor Team

Thumbnail of user rogerf548
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I'm working with cars the stuff I order I use everyday and still working great 👍😃

Thumbnail of user deanf269
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

I bought a tote from here for literally 1/2 the price of Walmart and Amazon. When I came across their site...I was thinking "just another one of those foreigner companies" that sell junk made offerings. Their ad said two days delivery time. No way. So...I went ahead and place an order...I have in the past called my credit card company to cancel/refund a few con companies, and won. Guess what...my stuff came in two days...and it was a top notch tote! Unbelievable! I now check here before my Prime. No...I am not a A.I. Or getting paid for this imput!

Reason I chose this business:

I found this Vevor from searching on line fore a better price...which I do on most items we buy for the ranch here in Crescent City CA. I never heard nor read about Vevor until a few weeks about. Odd.

Thumbnail of user nicolea1523
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The ironing board I ordered was better than I expected! I was concerned about the cover being too thin, but no! It's very thick and overall well made. I'm happy that I went with this purchase from Vevor.

Thumbnail of user a_crisan
1 review
0 helpful votes
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June 8th, 2024

Had a bad experience with Vevor delivery...after 10 days they have not provided a valid TR#...was supposed to deliver the tool in 5 days...just buy from Amazon

Tip for consumers:
promised 5 days delivery...after 10 days I do not have a valid tr#.. customer service are useless...can not solve the issue... not i have a car sitting...could have bought from amazon with 1 day delivery

Products used:
torque wrench

Service
Value
Shipping
Returns
Quality
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Antonius,

We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.

Have a great day.
Vevor Team

Thumbnail of user feliciaa158
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

Great incubator, but it took a lot of time to figure out how to use the function key since there is nothing about that in the manual. Almost had to call for help, but I am stubborn, and figured it out by myself. Also with the size and shape it would be very helpful if there was some sort of handle to lift the lid easier.

Reason I chose this business:

Price and features as well as the amazing speed to get here. My eggs were still fresh. Thanks

Thumbnail of user ambero376
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

Great quality and price for this product. I've been able to make my tumblers with no problems whatsoever. My other press would leave ghosting no matter what I did but this one does quality work. Glad I got this for my side business!

Reason I chose this business:

Great quality product for a de ent price

Thumbnail of user martinr788
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

All 5 minutes the machines stopped and restart after 5 minutes all the time

Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Martin Roux,

We apologize for what you have experienced on Vevor.

And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?

Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team

Thumbnail of user harveyc147
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Parts are as described cost seems fair,freight included is a asset

Reason I chose this business:

Price and delivery is important

Thumbnail of user sergiuh1
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase
• Updated review

I hate to be "Karen", but when Vevor says 30day free returns, that means No returns, they try to give you $19 back, then $77- my wife is still in the process of trying to get her money back for a chiller that is still in box, after the experience I've had with trying to bargain to get my money back and the product is damaged, came in a damaged box and Vevor will bargain with you to give you penny for a dollar! Same your money and WASTED time to try to return their product, good luck if you try to return, you must waste hours to get your money back. My wife is still dealing with them to try to return a product that is still in a sealed box! Buy from elsewhere, trust me on that!

Tip for consumers:
Bad experience

Products used:
Chiller

Service
Value
Shipping
Returns
Quality
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Sergiu,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

DO NOT BUY ANYTHING FROM THIS COMPANY! THEY WILL NOT REFUND YOU THE MONEY!
May 12th, 2024
• Previous review

Purchased a 0.33hp water chiller, I live in Tx, decided to order 1.5hp due to weather, I'm trying to return their product which is STILL IN THE BOX, unopened, and they won't refund me back my money! DO NOT BUY ANYTHING FROM THIS COMPANY! THIS IS VIOLATING THEIR OWN 30DAY free return policies, they try to offer me $100 in return and are telling me that they "can't guarantee" me that the product will reach back to them without being damage! WORSE CUSTOMER SERVICE! DO NOT BUY THEIR PRODUCTS! YOU WILL NEVER BE ABLE TO RETURN THEM! I will post on all my social media platforms and make sure the word spreads!

Tip for consumers:
Don't buy from this company

Products used:
Water chiller

Service
Value
Shipping
Returns
Quality
Thumbnail of user dietmars15
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Die Produkte die ich erworben habe sind vom Preis -Leistungsverhältnis
Gut bis sehr gut (betrifft Verarbeitung und Genauigkeit)
Versand und Kommunikation lässt keine Wünsche offen.
Diesen Verkäufer ist absolut empfehlenswert!

Recht gut,aber ich warte noch heute auf eine fehlende Spannzange
welche bei der Lieferung einer Oberfräse gefehlt hat.
Habe diese inzwischen bei Temu gekauft. !!!

Reason I chose this business:

Durch Werbung im Internet, schnelle Lieferung,breite Produktpalette

Reason I chose this product:

Gute Preis-Leistung,gute Sonderangebote

Service
Quality
Thumbnail of user michaelc10153
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

Our fence contractor offered a mechanical lock, however it wasn't double sided. It was Vevor brand, but said it would take weeks to get the double sided. I told him I was ordering directly from Vevor and you folks managed to get it delivered within a few days. The fence contractor was as impressed as we were and planned to go direct in the future.thanks so much for your great customer service.

Reason I chose this business:

I liked the functionality of this product.

Thumbnail of user brents501
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

The brackets exceeded my expectations, they are very heavy duty and seem very durable. The website could use some improvement as it estimated my delivery date on the product page only to be updated AFTER I had completed checkout and had paid. While my item didn't reach me when I expected it was partly due to FedEx delays. I was contacted by Vevor support after my initial review and they worked to address the issues to my satisfaction. I would shop here again, and recommend these brackets.

Extremely long wait for telephone support from vevor, I had to give up twice.

Service
Thumbnail of user martinh877
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Lange habe ich recherchieren müssen, um diese A5-Schneidemaschine finden zu können. Wo bei anderen Anbietern die Hälfte aus billigem Kunststoff ist und die Mechanik nichts taugt, habe ich hier bei VEVO die Schneidemaschine in der guten bewährten Ganzmetallausführung mit solider Mechanik gefunden, dazu zu einem vernünftigen Preis.

Reason I chose this business:

Einziger Anbieter, der die gesuchte Schneidemaschine in der gewünschten hochwertigen Ganzmetall-Ausführung angeboten hat.

Reason I chose this product:

Solide Ganzmetall-Ausführung, gute Mechanik, sauberer Schnitt.

Quality
Thumbnail of user salvatorel63
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

I'm very satisfied with my new sprayer. It is very well constructed with quality materials. It comes with an extra set of seals and washers, if needed. I'm hoping it will last a long time I was tired of continuously buying the plastic sprayers at the local store which didn't last very long.

Thumbnail of user williamm6552
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

The Press arrived promptly and performed well. Appreciated!

Reason I chose this business:

Web advertising

Thumbnail of user paule1477
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Received my order quicker than expected. That was a nice surprise. The top on my boat is different than a "T-Top but does have a frame. I didn't want to buy something for hundreds of dollars that may not work. I heard about the Vevor T-Top bags and was surprised at the low price. I ordered two and was even more surprised that they worked great. I had ordered the bags that hold four live jackets. The bags allowed me to clear up the area under the bow and behind the seats and put all the life jackets in the same obvious place.

Reason I chose this business:

I chose Vevor over similar products because of the price.

Thumbnail of user walterz177
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

Voice customer service is unable to track. My order. Seems odd while you tell me you shipped the order you can't track it and you don't know where it is. I can't give me any feedback on it. That's supposed to make me happy what has been since April 28

Everyone’s nice nice didn’t get me any answers

Service
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Walter,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

Thumbnail of user johns15718
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

Building a small panel saw to mount on the wall in my backyard wood shop. Vevor's product was exactly what I needed for my project. I was pleasantly surprised by how fast it arrived after I ordered it.

Reason I chose this business:

They had the items I was looking for.

Thumbnail of user carlz184
2 reviews
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

The tailgate bike rack I got is good quality and decent design at a great price. I wish the velcro tie downs were designed a bit differently to hold the the bike more securely but at less than half the cost of the other tailgate racks I have had I can't complain.

Reason I chose this business:

Value, fast delivery.

Thumbnail of user jensb22
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

Der Dachgepäckträger wurde vertragsgemäß im Karton geliefert, leider aber ist der eine Stern als Minusstern zu verstehen. Die vorgefundenen Einzelteile wiesen zum Teil deutliche Gebrauchsspuren auf; es scheint kein neuer Artikel zu sein. An den Metallteilen haften überall Metallspäne und die Schnittkanten sind nicht entgratet und unsauber geschnitten. Es besteht Verletzungsgefahr beim Umgang damit. Die nur wenig erläuternde Aufbauanleitung besteht aus einem DIN-A5-Zettel auf Englisch, der original zusammengeknüllt im Karton lag. Wir haben das Produkt letztendlich nicht für den Urlaub benutzt, da das Produkt erst nachbearbeitet werden müsste, bevor man es auch nur in die Nähe von Autolack bringt - Kratzer wären vorprogrammiert. Ein Retouren-Schein lag leider nicht bei.

Reason I chose this business:

Weil ich dort einen Dachgepäckträger fand, wie ich ihn ungefähr suchte und Vevor nicht weiter kannte.

Reason I chose this product:

Weil ich einen solchen Dachgepäckträger im Urlaub gerne gehabt hätte. Leider haben wir ihn aufgrund der oben genannten Mängel nicht verwenden können.

Quality
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Lieber Jens Bethge,

Vielen Dank für Ihr Feedback. Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Wir schätzen jeden Kunden-Feedback und nutzen ihn, um unsere Qualität zu verbessern. Wir werden unsere Produkte auf Grundlage Ihrer wertvollen Erkenntnisse weiter verfeinern. Wir haben einen Servicespezialisten mit der Lösung Ihres Problems beauftragt und Ihnen eine E-Mail mit weiteren Einzelheiten gesendet. Bitte sehen Sie in Ihrem Posteingang nach. Unser Team wird Ihnen sicher dabei helfen, das Problem zu lösen!

Wenn Sie weitere Probleme haben, können Sie sich gerne an uns wenden.

Beste Grüße,
Vevor

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Thumbnail of user shuns5
SHUN S.
Typically responds within 4 days

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