• Vicrez

Vicrez

Write a Review

Overview

Vicrez has a rating of 2.7 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Vicrez ranks 55th among Auto Accessories sites.

  • Service
    73
  • Value
    71
  • Shipping
    72
  • Returns
    60
  • Quality
    68
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
119
See all photos
How would you rate Vicrez?
Top Positive Review

“I keep coming back for more!”

Daniel A.
7/2/22

For some reason I continue to mod my car over and over. VICREZ is the one company I continue to come back to over and over. I have front and side splitters from them. I have their rear diffuser. Also have their GT500 Track Pack wing and lastly one of their LED steering wheels. All great quality items. There was an issue but they quickly made everything right and took care of me. Sadly my contact isn't there anymore and she really went out of her way to make sure I got what I needed. Anyway they still have great people there and they're all car enthusiasts as well so you can't go wrong there.

Top Critical Review

“Worst customer service on earth”

Kevin B.
2/23/24

I purchased the air suspension kit for my 2022 mustang GT. The rear shocks don't fit. Been arguing with customer service for 4 weeks now. I sent back the wrong parts. They said they would make the correct parts and i still have me waiting over 4 weeks. They are $#*!ing garbage.

Reviews (174)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (68)
Thumbnail of user alexchoi012
Texas
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

I stopped buying cheap ebay parts as it's always been a disappointing experience. So I tried this US made US seller. The quality of product I have received was no different than cheap ebay parts I purchased in the past with slightly higher price. My biggest problem with the purchase is their advertised supposedly high quality FINISH that they charge extra for. They charged one hundred dollar extra just to get the desired Finish on the product. As they arrived on the brand new box, they were peeling off just out of the box. It was the small edge on the corner where it would go under the car so I decided to just glue it and use heatgun to fix it. However, after just ONE drive for 30 minutes, other parts of finish started to peel off. I would not complain if this finish was provided for free but if you are going to charge for it, do a better job.

The length of the sideskirt was longer than the car so I had to make adjustments on it too, which wasn't too big of an issue. But the finish was just a crappy job that it lasted 30 minutes. If you are going to do a crappy job like this, do not charge extra for it.

Overall, the product is no better than ebay part and i would not recommend using their FINISH service as it would be better off if you get the part and apply the finish you want yourself or pay other professionals who can do it BETTER even if it cost slightly more.

Products used:
Porsche Cayman Sideskirt

Service
Value
Shipping
Quality
Thumbnail of user joelr95
California
1 review
0 helpful votes
  • Send Message
January 16th, 2019

Ordered a rear diffuser for my C7
Extremely satisfied these guys went completely out of their way in order for me to have this diffuser before the Holidays. Product looks amazing very durable and has a very aggressive look. Will be purchasing again.

Thumbnail of user jamesf3459
Florida
1 review
0 helpful votes
  • Send Message
November 1st, 2022

Be realistic with your expectations. I have ordered many items from Vicrez which include steering wheel, wheel/rims, front lip & hood. All items have been delivered within a reasonable time frame. The important part for me though is all items fit perfectly & included all hardware for installation. I've also had everything professionally installed so there is no issues down the road. I will continue using Vicrez to customize my ride.

Tip for consumers:
Expect a longer wait for delivery. I never minded this issue because my items come in great condition and fit / work perfectly.

Products used:
LED Steering Wheel, Redeye Style Hood, Front Lip & Wheels/Rims

Service
Value
Shipping
Quality
Thumbnail of user brianc2942
Canada
1 review
0 helpful votes
  • Send Message
July 8th, 2022

I ordered a full lower body kit for my heavily customized Challenger. The customer service was top shelf, and their website was easy to navigate. The combat style rear diffuser gets lots of attention and compliments daily.

Products used:
Rear Diffuser, Front Splitter, Side Skirts

Service
Value
Shipping
Quality
Thumbnail of user alc305
Illinois
1 review
0 helpful votes
  • Send Message
July 2nd, 2022

I highly recommend Vicrez for any of your car needs that they can assist you with! 5 Star for them in every category I've purchased from them and they always show endless love on social media and if anything goes wrong!

Thumbnail of user kennethp273
Florida
1 review
13 helpful votes
  • Send Message
June 25th, 2020

I love the wicker bill that I received from Them. It came in a timely fashion and was well packaged. It came with all pieces and instructions that were needed to make the process easier. I give the install four out of 10 wrenches if your mechanically Incline. Will be ordering from them again in the future thanks.

Thumbnail of user nitaw32
Tennessee
1 review
1 helpful vote
  • Send Message
February 5th, 2023
Verified purchase

I purchased the Vicrez side skirt splitters for my 2017 Dodge Challenger and they look amazing on my car! Only complaint was there were no install instructions included, but I contacted customer service and they immediately provided links to install videos. We chose to push them back a little further so we wouldn't hit the side skirts getting in and out of the car, so we had to modify them slightly (drill holes) to accommodate the jack points. I also applied yellow reflective tape. Looks great and I'd highly recommend Vicrez!

Products used:
Side Skirt Splitters

Service
Value
Shipping
Quality
Thumbnail of user tracyh133
California
2 reviews
3 helpful votes
  • Send Message
April 23rd, 2018

We have ordered twice from them. Reasonable prices compared to other brands. I was pretty surprise with their Vicrez's quality for only a fraction of the cost. I bought a carbon fiber rear diffuser, spoiler and front lip for my 2015 BMW m4. Fitment was on point. Out of the 3 items only the front lip took a little longer since it had to made. Will be return customer for sure.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jorgem533
Arizona
1 review
0 helpful votes
  • Send Message
July 2nd, 2022

Vicrez honestly has the best customer service and response time. They have been in great communication whenever I purchase I product and as well best quality overall, will definitely continue doing business with them.

Thumbnail of user zacc44
Illinois
2 reviews
0 helpful votes
  • Send Message
July 2nd, 2022

Vicrez is a great company to work with they have great customer service they respond quickly and help make sure you are getting what you need. Their products are high quality and worth every bit of it.

Tip for consumers:
Read reviews

Products used:
Side skirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user christianl44
California
1 review
11 helpful votes
  • Send Message
July 13th, 2016

We order wrong front bumper for our mustang and customer service was super helpful to solve this issue. Customer services at Vicrez.com is awesome and we have since ordered the right urethane bumper. The quality is superb. I had previously dealt with fiberglass bumpers and it was pain in the a@#. I bought a fiberglass bumper off of ebay and the seller did not want to accept my return. Vicrez mustang polyurethane bumper fitment was as good as OEM, if not better. Thanks for all your help!

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasinar
California
1 review
18 helpful votes
  • Send Message
February 26th, 2018

Best company ever! This company is very customer oriented and always tries their best to ensure customer satisfaction. This is the only company that will answer my twenty calls a day because I have so many questions and they answer them all. This company will even help you place your order and keep you updated on your order constantly. Laura at Vicrez is so sweet and goes out of her way to make each customer feeling special important and like their orders are the most important. Ever yt I'm I order from Vicrez I feel so good knowing I'm getting a high end product thats so awesome along with great customer service to match.

Thumbnail of user austins476
Texas
1 review
0 helpful votes
  • Send Message
July 3rd, 2022

I ordered the new V3R version of the quad fin diffuser for my charger RT & it doesn't cease to amaze me. The great customer service, the fast shipping(arrived in a few days), amazing fitment that is the closest to OEM I have seen. The material they use is super strong & rigid. No complaints here on my use of Vicrez! Awesome products, pure quality, & an overall great experience! I highly recommended to use their products.

Tip for consumers:
To trust the site & their customer service, I called during a busy time of day with questions & they helped me solve exactly what I needed.

Products used:
V3R Diffuser for 2019 Dodge Charger RT

Service
Value
Shipping
Returns
Quality
Thumbnail of user estebanm60
New Mexico
1 review
0 helpful votes
  • Send Message
July 2nd, 2022

Was looking for something to make my car look a little better and was not disappointed when I bought and received my Wicker Bill. Came with clear instructions and the quality was great. I get questions about it constantly!

Service
Value
Shipping
Quality
Thumbnail of user bellaa57
Arizona
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

I can't recommend Vicrez enough! I always find myself going back to them for anything car related. From navigating the website and finding anything I need, to customer service & the shipping process. Everything is easy and fast! No complaints on my end. High quality parts and easy how-to instructions. Mostly everything on my car so far is Vicrez and the parts are definitely built to last.

Products used:
Wicker Bill, Rear Louver, Window Louver, Vinyl Wrap, Hellcat Hood, Carbon fiber Hood, Splitter, Rear Diffuser, Wheels

Service
Value
Shipping
Returns
Quality
Thumbnail of user jesseh156
Canada
1 review
14 helpful votes
  • Send Message
January 22nd, 2020

I ordered a front and side splitter for my 2016 charger scat pack. I love the quality and the aggressive look it adds to my car. Its super durable. I have my charger lowered so i'm always scrapping on speed bumps, this has protected my front end for sure. To my surprise, everything showed up as it should and fit correctly. Overall though, good people, they care and they have has bent over backwards for me in the past.

Thumbnail of user orlandoq5
Texas
1 review
0 helpful votes
  • Send Message
July 5th, 2022

After waiting a little over 6 weeks for this custom carbon fiber steering wheel for my Bmw M3, I'd have to say it was very well worth it! The stitching, carbon fiber, and wheel overall are second to none! Will definitely be ordering more parts carbon parts for my M3 from Vicrez!

Products used:
Custom carbon fiber steering wheel for Bmw M3

Service
Value
Shipping
Quality
Thumbnail of user stacyz2
California
2 reviews
3 helpful votes
  • Send Message
December 24th, 2015

I was looking for a spoiler for my boyfriends car. I looked online for the best prices. After a few days I finally found something that I knew Michael would like at avoid price. I gave vicrez a call and their customer service people were extremely helpful and helped me place the order through their site. I woul totally recommend them.

Thumbnail of user anthonyz434
Illinois
1 review
1 helpful vote
  • Send Message
September 3rd, 2021

Vicrez is my go to store to outfit my Nissan 350Z. Customer service is professional, courteous, and extremely helpful. Products ship quickly and well packaged. Will be making a large purchase in the next month.

Tip for consumers:
great prices and quick delivery

Products used:
Front splitter and wings

Service
Value
Shipping
Returns
Quality
Thumbnail of user eduardol46
Canada
1 review
5 helpful votes
  • Send Message
January 18th, 2020

I ordered the the Vicrez wide body kit for my 2016 Challenger. They shipped within 24 hours and i got it the same week. I called prior to placing my order since i had a few questions in regards installation. Rachel was pretty helpful and knowledgeable.

Thumbnail of user ryanr429
Texas
1 review
17 helpful votes
  • Send Message
June 23rd, 2020

Let me start off by saying the people over at Vicrez have helped me out so much from figuring out fitment to helping me with my constant questions! The team over at Vicrez have helped me out so much and have been there every step of the way. When it came down to helping me out fit my bumper to my car they told me everything I needed to do and gave me detailed instructions on what needed to be done to properly fit my front bumper along with the rear diffuser I purchased from them too! Plus they always have sweet deals when it comes to products they sell! I honestly can't wait to purchase the AMS good they have! If you are skeptical about them. DONT BE! They are really kind and considerate about your questions and needs!

Tip for consumers:
Send it!

Products used:
Vicrez RB style bumper
Rear diffuser 370z

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandone142
Florida
1 review
4 helpful votes
  • Send Message
February 22nd, 2021

I bought a rear diffuser for my charger from this company and the install was quick and easy with no problems. The company had a full online tutorial for how to install the product and was helpful throughout the whole process. Greatly appreciate the quality and fair pricing! Additionally I have bought their carbon fiber steering wheel, paddle shifters, and their mud flaps for my car. Their many unique products have made my car stand out and I intend to buy more of their products. Thank you Vicrez and to their helpful customer service staff!

Products used:
Carbon fiber steering wheel, carbon fiber paddle shifters, rear diffuser, and mud flaps.

Shipping
Quality
Thumbnail of user jimg872
Iowa
1 review
16 helpful votes
  • Send Message
March 23rd, 2020

Two different orders go through them had hardware problems no 3M tape for anything instructions for lacking.Do not buy any diffuser from this company they are junk I spent over $1000 and was lied to and miss lead about product quality and they're shipping department is a joke!

Thumbnail of user stephent1021
Kansas
2 reviews
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

It doesn't get any better than this! I bought a Vicrez front splitter for my C5 Corvette and can honestly say I love it! Make sure you change your air intake location or car will have a tendency to get hot. The C5s are bottom breathers, these can restrict airflow. Overall 10/10

Thumbnail of user mikev695
Washington
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

I have an RC350 and finding parts is really difficult since there's barely any aftermarket support compared to say a 370z etc. But I was really glad I found vicrez cause they made some parts that no one else has so it really helped me change the look of my vehicle

Products used:
Front canards

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Vicrez has a great selection of full-wide Body Kits & Auto Parts carrying body kit parts for all cars. Vicrez is the place to buy Body Kits & Auto parts for your car.

Company Representative

Thumbnail of user benjaminv10
Benjamin V.

How do I know I can trust these reviews about Vicrez?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Vicrez?