• Vicrez

Vicrez

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Overview

Vicrez has a rating of 2.7 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Vicrez ranks 55th among Auto Accessories sites.

  • Service
    73
  • Value
    71
  • Shipping
    72
  • Returns
    60
  • Quality
    68
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
119
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How would you rate Vicrez?
Top Positive Review

“I keep coming back for more!”

Daniel A.
7/2/22

For some reason I continue to mod my car over and over. VICREZ is the one company I continue to come back to over and over. I have front and side splitters from them. I have their rear diffuser. Also have their GT500 Track Pack wing and lastly one of their LED steering wheels. All great quality items. There was an issue but they quickly made everything right and took care of me. Sadly my contact isn't there anymore and she really went out of her way to make sure I got what I needed. Anyway they still have great people there and they're all car enthusiasts as well so you can't go wrong there.

Top Critical Review

“Worst customer service on earth”

Kevin B.
2/23/24

I purchased the air suspension kit for my 2022 mustang GT. The rear shocks don't fit. Been arguing with customer service for 4 weeks now. I sent back the wrong parts. They said they would make the correct parts and i still have me waiting over 4 weeks. They are $#*!ing garbage.

Reviews (174)

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customer service (68)
Thumbnail of user timothyw601
Arizona
2 reviews
1 helpful vote
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December 22nd, 2021
Verified purchase

Purchased a front splitter with rods and side skirt V3 kit for my 2021 Widebody Charger brand new. Had them professionally installed flew off first time on the highway. Luckily we did not run over it and the exposed self tapping screws at 80mph. I had 4 people in my car could not fit it anywhere in the car. They refuse to refund or even give me credit to replace it (not that I would) even the nice young lady I was emailing said she was going to take this to upper management she knew they were wrong in just saying sorry and that's it.

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Thumbnail of user ryanm1393
Massachusetts
1 review
0 helpful votes
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April 28th, 2022

Like to take this chance to thank the vicrez team not only they provide nop notch parts but also best customer service professionalism by far shout out to elyssa for making my service impeccable will always be back for more products, thanks

Thumbnail of user eduradol
Canada
1 review
1 helpful vote
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June 11th, 2018

I have had an awesome experience Vicrez.com
They were was so helpful, patient and kind while straightening out an order. Accidentally used my old address when I placed my order I called them right away and they solved the issue immediately. The quality and fitment on their carbon fiber products is awesome. I bought their rear diffuser for my Audi S5. I highly recommend them!

Thumbnail of user adrianw207
Maryland
1 review
0 helpful votes
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July 6th, 2022

Vicrez has an amazing product! The look of the product and durability has been unmatched. I purchased the rear diffuser for a 2018 dodge Challenger about a year ago and it is beautiful. It was easy to install, it arrived perfectly, the instructions were easy to follow, and Vicrez customer service is hands down one of the best I worked with.

Products used:
Rear diffuser

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Value
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Thumbnail of user jonathanr185
California
1 review
13 helpful votes
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May 9th, 2019

I recently ordered some polyurethane rear diffusers for my corvette c7 and I am beyond impressed with the product and all around service. Before I ordered online I think I called about 5 different times to ensure 1 it would fit properly 2 it would arrive on time and 3 I wanted to be very clear on their return policy because you never know! Each time I called I was greeted and helped with out a problem the Vicrez staff is very helpful, not only that but my order shipped right after my payment went through and arrived within the three to five business days as promised ( I got mine in 3 days). This product is durable fits perfectly and adds to the appeal and look I was trying to achieve with my C7 if I could give them ten starts for service product and timely and secure delivery I would. This company means business when it comes to making your car the way you want it!

Thumbnail of user treb9
Texas
1 review
1 helpful vote
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September 2nd, 2021

Terrible, no other way to put it. The amount of times I have been disappointed by this company cant be counted on one hand. There favorite line is "We are processing your order/return", when in reality they havent even got to your order! They are extremely backed up. I placed an overnight, priority shipment for my package that took 3 days to process after the fact that I told them I wanted it to be priority mail, then they canceled my overnight shipment the next day without telling me. So I had to wait 7 days for my package to come in. Not sure if they take sending orders out seriously but they definitely are quick to take your money.

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Thumbnail of user kyler317
New York
1 review
0 helpful votes
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July 1st, 2022

Vicrez continues to receive a standing ovation for the quality of their products, the ease of install, as well as the support from their team. Through trying different kits from different companies, nothing compares to what Vicrez brings to the table, to bring out the full aesthetic of my vehicle. Will continue to do business with them for my current and future vehicles!

Products used:
Front splitter, diffuser, canards, side skirts, rear louvers

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Thumbnail of user andresm94
Georgia
1 review
18 helpful votes
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July 17th, 2020

I bought a spoiler from them and it came 45 days later because they didn't have any made... You guys specialize in this, how do you not have 1 jaguar spoiler available. Anyways after it arrived it came with no hardware at all just a spoiler poorly packaged and screw holes were messed up. I called and asked if I could get a discount code for next purchase because of the delay and he said it shouldn't be an issue yet i didnt get anything even after having to wait 45 days

Thumbnail of user rogerw41
California
5 reviews
6 helpful votes
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June 30th, 2015

There was an issue with shipping with my camaro's body kit, when I contacted the company they were above and beyond helpful and accommodating. They sent out a replacement immediately through FedEx Ground and kept in constant contact with me. I will definitely purchase through them again! Thanks Vicrez you guys rock!

Thumbnail of user davidh4144
Arizona
1 review
3 helpful votes
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June 23rd, 2020

I bought the Mustang side splitters from Vicrez. They are tapered and have a different look. They also offer winglets that I thought were awesome. You can pick different ones to suit your needs. Nobody else is doing that.

Thumbnail of user joselitoc1
California
1 review
1 helpful vote
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April 25th, 2018

Vicrez.com offers the best high quality parts for an affordable price!
I bought my 370z 2016 front bumper a while back and I decided to go with their front splitters as well. Every product comes out nice and it's very affordable when you compare them to other products with that quality on the market.

Tip for consumers:
Always call ahead on their customer service phone number to see if they have the part in stock and you can save on shipping if you live in SoCal

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Thumbnail of user jaysonw6
California
1 review
12 helpful votes
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January 10th, 2018

For the price and quality you can't go wrong with Vicrez. I bought a full carbon fiber kit for my 2015 m4 f82. The quality on the carbon fiber was amazing and fitment as good the OEM if not better. Shipping was pretty fast, even though they informed me that due to holidays there was an slight delay with shipping orders out. Will definitely be coming back for more parts for my m4. Thanks!

Thumbnail of user milesh83
North Carolina
2 reviews
1 helpful vote
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November 13th, 2021

Their customer service team is horrendous and they make it so hard to get in touch with them. They don't hold any accountability to make up for their mistakes, and refuse to compensate refunds for THEIR mistakes. I was warned to stay away from them. Their products are not spec quality at all, tons of imperfections.

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Thumbnail of user jesusv84
Florida
1 review
0 helpful votes
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September 3rd, 2021

I purchased my WB kit back in July. Not once was I told when I was making the order that the side rocket panels were on back order. I got the shipment of everything else but side rocket panels. I set up my appointment to have kit installed, drop my car off and all. Just to be told Side Rockets were missing. I called on Aug 13 and was given a tracking # was told it would be mailed out that night and it was never mailed out... Then I was told it will be mailed out at end of Aug. Here we are in Sept and I still don't have my side rocket panels. Why was I not told at time of purchase of the back order.? Order *******.

Thumbnail of user israelb63
Hawaii
2 reviews
0 helpful votes
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February 5th, 2023

Vicrez is one of the best places to get any aero kits, body kits, vinyl, and wheels from for your mopar vehicle. I love browsing their website for any parts I want to add on to my Hellcat! Their products are amazing and high quality!

Tip for consumers:
Anything mopar related, Vicrez is the best site to use!

Products used:
Vicrez V3 front splitter

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Thumbnail of user jays1505
Texas
1 review
0 helpful votes
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February 5th, 2023

I purchased a rear diffuser for my dodge charger scatpack widebody m, and couldn't be more satisfied with the product. The fitment was perfect, installation was a breeze( less than an hour, only a power drill and a clip prop was needed), and the end result was beautiful, better than I expected, would highly recommend vicrez products to anyone looking to personalize their vehicle

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Thumbnail of user christianp22
California
2 reviews
2 helpful votes
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June 29th, 2015

I recently bought a hood for my Ford Mustang on Monday and by Wednesday afternoon it was on my doorstep.

It really changed the look of my mustang. I'm always joking w/ friends that it adds 20 Horsepower to our car... cant beat it for the price.

Thumbnail of user aaronm732
Canada
1 review
4 helpful votes
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February 3rd, 2022
Verified purchase

Long story short, terrible customer service - they don't ship kits all at once, their customer service number isn't even Toll free, so expect to pay for your long distance fees because they don't care to have a landline thats toll free. They also never give you a response when you ask where it is, and you get 9 months of run around, and to this day its never delivered. I will NEVER buy from this irreputable website again nor would I recommend this to any friends, or family.

Tip for consumers:
Avoid using this site at all costs, do not buy from here. Customer service is non existent and isn't toll free.

Products used:
Body kit for car

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Value
Shipping
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Thumbnail of user dianat320
Florida
1 review
1 helpful vote
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September 27th, 2021

I did received my "wide body kit" for my challenger hellcat but I am very disappointed on the quality of the parts: terminations are lacking the smoothness you expect for the money paid. Accuracy of the details for carbon fiber parts does not match the "pictures" provided on line/web. Customer service does not take care of phone orders nor provides good "service". I do not recommend or will be using in the future.

Tip for consumers:
DO NOT BUY IF YOU EXPECT GOOD QUALITY

Products used:
WIDE BODY KIT FOR DODGE CHALLNGER HELLCAT

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Thumbnail of user charlesp1608
Ohio
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

I've shopped with Vicrez over the past 4 years. 2 completely different builds and Vicrez have made them both happen. My first build was a widebody charger and second build is a widebody challenger. Their kits are so easy for the DIYers out there. And the icing on the cake is the phenomenal customer service! Most companies only respond to emails, but you can simply DM Vicrez on Instagram and get a response (not from a robot either. At least i think) but that's amazing! I will definitely recommend them for all of your mopar modification needs! I for sure wouldn't mind going broke with Vicrez haha! Also added some pics of my charger and challenger build.

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Thumbnail of user brices32
Ohio
1 review
0 helpful votes
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July 5th, 2022

Iv been using Vicrez products for a few years now and I love them! My widebody had been on my car with no issues for over a year and Iv had 3 different cars with the kit! Love how you don't have to have a hellcat to make your car stand out!

Products used:
Wheels , widebody conversion kit, vinyl wrap

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Thumbnail of user jesseb612
Virginia
1 review
0 helpful votes
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July 2nd, 2022

I have ordered multiple parts from Vicrez including two carbon fiber hoods, demon challenger widebody kit, carbon fiber diffuser and wheels. All of the products I have ordered have been exceptional quality and easy to install. I will definitely recommend them to other customers and will order from them again in the future.

Products used:
All. Hoods, widebody kit, wheels

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Thumbnail of user miguelr24
Florida
1 review
18 helpful votes
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April 15th, 2017

I was a bit skeptical since i buy a lot online and have bought several equipment parts for both my car and my wife and to be honest after trying and testing Vicrez pieces i have to say thats all ive got now. I have replaced everything from bumper to others on both my own vehicle and my wife due to the strength, and high quality of their products. I cant recommend it enough. Want to feel and know youre getting your money's worth? Dont hesitate to try their products.

Thumbnail of user henryr61
California
1 review
1 helpful vote
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May 1st, 2018

We've purchased multiple items for both a m4 f83 and m2 f82. The products have all been the quality we were expecting and the shipping has been fast. I will continue to purchase BMW accessories and parts from Vicrez and would recommend them as well.

Thumbnail of user rigobertom9
California
1 review
14 helpful votes
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March 15th, 2018

At first I was very skeptical as everyone is with ordering any high dollar product online, but let me tell you this was the best purchase ever! I had a million questions and called multiple times in regards to my order and every time I was spoken to it was with respect and understanding. The Vicrez team broke everything down for me in regards to how the ordering and shipping process goes as well as painting and prepping the product properly. The product also arrived pretty quick too, initially I was concerned because they do come shipped folded but after leaving it in the sun for about 15 minutes it was ready for prep and installation. It looks great on my 370z! I would definitely rate the experience 10/10

Customer service 10/10
Product 10/10
Shipping 9/10 the folded bumper did concern me

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From the business

Vicrez has a great selection of full-wide Body Kits & Auto Parts carrying body kit parts for all cars. Vicrez is the place to buy Body Kits & Auto parts for your car.

Company Representative

Thumbnail of user benjaminv10
Benjamin V.

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