• Vicrez

Vicrez

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Overview

Vicrez has a rating of 2.7 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Vicrez ranks 55th among Auto Accessories sites.

  • Service
    73
  • Value
    71
  • Shipping
    72
  • Returns
    60
  • Quality
    68
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
119
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How would you rate Vicrez?
Top Positive Review

“I keep coming back for more!”

Daniel A.
7/2/22

For some reason I continue to mod my car over and over. VICREZ is the one company I continue to come back to over and over. I have front and side splitters from them. I have their rear diffuser. Also have their GT500 Track Pack wing and lastly one of their LED steering wheels. All great quality items. There was an issue but they quickly made everything right and took care of me. Sadly my contact isn't there anymore and she really went out of her way to make sure I got what I needed. Anyway they still have great people there and they're all car enthusiasts as well so you can't go wrong there.

Top Critical Review

“Worst customer service on earth”

Kevin B.
2/23/24

I purchased the air suspension kit for my 2022 mustang GT. The rear shocks don't fit. Been arguing with customer service for 4 weeks now. I sent back the wrong parts. They said they would make the correct parts and i still have me waiting over 4 weeks. They are $#*!ing garbage.

Reviews (174)

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customer service (68)
Thumbnail of user sakot
California
1 review
0 helpful votes
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July 2nd, 2022

I'd like to start off by saying Vicrez has the best diffusers for the Camaro I've seen by far and the quality does NOT disappoint. I haven't had the chance to install mine just yet, but I am super excited. Another thing I'd like to mention is the staff, they are on top of their game. Best of the best.

Products used:
6th Gen Camaro Diffuser

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Value
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Thumbnail of user johnw4471
Michigan
1 review
0 helpful votes
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September 3rd, 2021

Bought front lip spoiler for my m4 it was a very easy installe fit perfect lined up perfect with factory
Holes. Very heavy built, I have bought many parts for my cars over the years from vicrez, and will always buy from them quality products and easy to deal with. Customer service is topnotch.

Tip for consumers:
They back what they sell and fit was perfect

Products used:
Front lip spoiler

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Value
Shipping
Thumbnail of user de158
California
1 review
0 helpful votes
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June 12th, 2023

I ordered a CF LED steering wheel for my Audi S5 on March 8th 2023 with the hopes that it'd be delivered in 4 to 6 weeks like they advertise. Nope... After countless emails with them jerking me around promising that "it'd be delivered soon" it took 3 MONTHS for me to actually receive my wheel. They didn't waste any time processing my payment though! And what's worse, no user manual, no wiring schematics, and the only installation instructions provided are links to outdated youtube videos that aren't even for my car! Horrible!

Thumbnail of user jessed243
Virginia
1 review
1 helpful vote
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September 3rd, 2021

The product I ordered from Vicrez was a front bumper for a Nissan 350z. It came in damaged because of the shipping service. The group of people I talked from Vicrez were very helpful on determining every possible outcome to get the situation resolved. Very responsive to messages, always got a call back. Overall happy with the product because of the service that they provided.

Tip for consumers:
Communication is key between you and Vicrez. Once they give the product to the freight shipping company they use the product may get damaged but the team at Vicrez will do their best to make things right.

Products used:
Nismo style 350z front bumper

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Thumbnail of user joels175
New Mexico
1 review
1 helpful vote
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October 17th, 2018

I ordered a Polyurethane front bumper for my 370 I couldn't be happier great product and customer service. I had called prior to placing my order and they were very helpful. Once I placed my order they followed up with me till my bumper arrived. I'll post pictures once I paint it. OEM fitment!

Thumbnail of user robertp337
California
1 review
1 helpful vote
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January 12th, 2018

I ordered an N3-R polyurethane front bumper for my nissan 350z im absolutely in love with it. The fitment is excellent and the material (polyurethane) is the best! As well as great products I called to inquiry such great customer service! I cant wait to order more with vicrez.

Thumbnail of user nuhsanf
Canada
1 review
0 helpful votes
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October 4th, 2021

Got the aero package for my 2021 C8 Corvette.
At first they sent, wrong product but the customer service dealt with it and sent me the correct product and also let me keep the wrong product they sent, I can also use the wrong product so it worked out at the end

Thumbnail of user richards4010
Florida
1 review
1 helpful vote
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January 29th, 2022

Purchased a wide body kit, 3 of the fender flares fit perfectly to the car frame. One didn't fit. Tried a heat gun but material is too thick to change with heat gun. Professional body shop couldn't get the flare to be flush with the frame. Requested exchange, was told part was fine and to use a heat gun. Sent pictures and video as requested. All i wanted was to exchange for different one, other three fir fine. The space at the top has no way to be held against the frame. Water will leak in and eventually the whole flare will come off.

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Thumbnail of user erich1878
Michigan
2 reviews
1 helpful vote
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May 27th, 2022

This debacle of a company is one of a kind. I ordered a part from here directly off of their site and they sent me the wrong parts. I ordered a wicker bill and when I notified them and sent pics of the issue the debacle started. Pictures, measurements and I even sent them back my purchase to figure out out and they couldn't do it. I spoke with 3 different people over a 6 month period to where (allegedly) they were let go from the company but yet still tagged one of them in the back and forth emails. I had the spoiler painted so obviously I had to keep it but they couldn't figure out what wicker bill to fit it. They then charged me a re stocking fee and they only gave me a quarter of the money back. I Highly suggest you use another company for your after market parts. These people are an absolute joke.

Tip for consumers:
Use another company for after market parts.

Products used:
Wicker bill spoiler

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Thumbnail of user garrettr81
Georgia
1 review
0 helpful votes
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July 2nd, 2022

Vicrez Customer service Is insane so fast and reliable! I have the rock guards/ side skirts w/ winglets / diffuser and canards and love the quality! Highly recommend if your looking to upgrade your vehicle!

Products used:
rock guards/ side skirts w/ winglets / diffuser / canards

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Thumbnail of user joshuag297
New York
1 review
21 helpful votes
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September 4th, 2020

Carbon fiber has ripples. Fitment isn't flush. Threads are weak. Mounting holes are off just enough that you can easily strip threads by threading sideways. Design is flawed. Even with a backing plate, wing is super unstable. No installation sheet. Can't drive past 130 without being scared it'll fall off. 1 of the brackets was crooked. And height of the wing itself wasn't what I needed. Honestly went to bed without dinner from disappointment. My gt350 pushing 800hp looks like a ricer now and they won't allow my review to be posted on their website.

Thumbnail of user daniele976
New York
2 reviews
2 helpful votes
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August 26th, 2022

Wrong item was sent, 2 shops confirmed it. YouTube videos were sent and shops said item is wrong. Finally got a rma number had to pay 300 to send back... no communication with anyone!. Ups declined claim because Vicerz didn't respond. Then when finally reached they said package wasn't packed right!... will never recommend now I'm out of the money and item I wanted!

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Thumbnail of user jareda37
California
1 review
12 helpful votes
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November 8th, 2019

I ordered a product from them and they gave me an estimated shipping time of 2 weeks for my spoiler to arrive but when i called and metioned i needed it sooner for a show they went ahead and updated my shipping free of charge threw in some stickers and had my spoiler out to me in 3 days flat

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Value
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Thumbnail of user julioc224
California
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

The parts gave my 2021 Scatpack Charger a more aggressive look. They are easy to install and if you are unsure, they have informative how-to-videos that help you to install the parts step-by-step. These parts have gotten me compliments left and right. The quality is it top notch and the parts were delivered in a timely manner. On the part that was backordered they noted it on the website and when I inquired about and eta they messaged me back the same day. Recommend 10/10. Thanks, Vicrez.com
-sik392scat

Tip for consumers:
Recommend 10/10

Products used:
Vicrez LED Lights for SRT Grilles vz102173 | Dodge Charger 2015-2022
Vicrez V3R Style Front Bumper Lip vz101765 | Dodge Charger SRT/Scat Pack 2015-2022
Vicrez Exhaust Tip 5" Inch Ceramic Black Set vzp100109 | Dodge Charger V8 5.7L/6.2L/6.4L 2015-2022
Vicrez V3R Style Rear Diffuser vz101705 | Dodge Charger R/T, SRT 392, Hellcat 2015-2022

Thumbnail of user abuu
Arizona
1 review
0 helpful votes
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July 5th, 2022

Used Vicrez for my carbonfiber mirrors for my 2013 nissan gtr. The quality of the mirrors exceeded my expectations. Had one issue that was I recieved 2 left bottom pieces and there customer service was impeccable sent me out a new part within a week. Will absolutely be purchasing my carbon steering wheel from them next!

Products used:
Full Carbon fiber mirror housing

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Value
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Thumbnail of user taquaxu
California
3 reviews
3 helpful votes
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July 5th, 2015

A few weeks ago I was looking for some side skirts for my Lexus. I found some on Amazon, which i purchased from. A few days later the seller contacts me saying they dont have it in stock. Thus, i had to wait for a refund. So i was dissapoint it.

While searching online, i stumbled upon vicrez.com. I found what i was looking for. Before making my purchase, i contacted them. The customer service is by far one of the best i have encounter online along with amazon, zappos, etc. They assured me that they have in stock and it should arrive between 3 -5 business day.

So i decided to place my other. After a few hours i received an email confirmation along with my tracking id showing that it was shipped the same day.

The item actually arrived sonner than expected, 2 days.

Overall, my experience shopping at vicrez has been extremly good. I would def. Recommend people vicrez.com

P.S. and thank you Laura for all your assistance with my order.

Thumbnail of user frankcs2
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2022

I have purchased many products from vicrez for my 2016 Dodge Challenger build. The widebody kit, Voxx widebody replica bronze wheels, hellcat redeye spoiler, blue carbon fiber steering wheel every was top notch and any questions I had about any of there products was quickly answered and solved very fast I would highly recommend all of vicrez products

Thumbnail of user robertg371
Delaware
2 reviews
12 helpful votes
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April 20th, 2018

I ordered the Carbon Fiber kidney grills for an E91 BMW. It took a month to get them and when I finally did, it turns out these are not real carbon fiber but some printed/applied fake carbon fiber pattern. The fake "carbon look" grills go for $50 - $75 from online suppliers, not the $198 that this cost. Fortunately, I ordered through Amazon so I can rely on Amazon for a return and refund.

Thumbnail of user sinn8
Oklahoma
1 review
16 helpful votes
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February 18th, 2018

1st time around ive spent nearly a grand on the m1 style front bumper and black diamond mesh for the grills. They totally forgot the grills and sent me a sample of them even though i paid. They corrected and shipped me the mesh afterwards, np

2nd time around i bought a carbon fiber lip for the front bumper i purchased a few months back. I paid 500 and ever sense then they've sent me a incorrect shipping label, and after weeks of phone calls and emails now they just completely ignore my emails and phone calls. All I wanted was a correct shipping label. Almost a month goes by and still i have no item, no shipping label and im down 500 dollars... NEVER USING THEM AGAIN!

Thumbnail of user whitneyk55
Arkansas
2 reviews
0 helpful votes
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September 3rd, 2021

I purchased a rear diffuser for my 2021 Dodge Charger Hellcat Redeye shortly after my purchase and I could not be more happy with the product I received. I have bought other brands in the past and this was my first purchase from Vicrez. I was shocked how sturdy the product was. Other brands have been very flimsy and did not seem worth the price. I have sent my friends over to Vicrez and they have purchased products also. I absolutely love that Vicrez offers discounts on their products. Very rare to see that on other competitors. I will continue to buy from Vicrez, you have my business for life.
FYI: I added the white vinyl for the strips, it does not come like this stock.

Tip for consumers:
There is always a Promo Code on the Homepage so make sure to use it

Products used:
Rear Diffuser

Service
Value
Shipping
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Thumbnail of user fabiana37
North Carolina
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

I purchased wide body kits and chrome vinyl and diffusers from these guys. A1 quality and everything fits as if it were to be oem. Very pleased with my purchases

Products used:
Vicrez wide body kit. Vicrez SRT bumper conversion

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Value
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Thumbnail of user angelp284
New York
1 review
0 helpful votes
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July 8th, 2022

I want to thank the Vicrez team for a badass design. Great customer service. And fast delivery. I have my diffuser installed for almost a year now. No issues at all. Pleasure doing business with you.

Products used:
Rear Diffuser V3

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Value
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Thumbnail of user markh3877
California
1 review
2 helpful votes
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August 15th, 2022

The worst place to order a steering wheel. They provide saying it will take 8weeks to deliver its a lie! Ive been waiting for my steering wheel for more then 13 weeks now that I remember. And they dont answer to my emails. But $#*!t their so fast to pull out the money but not fast to send out your order or to even give an update smh! I regret ordering the steering wheel

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Thumbnail of user luisf449
District of Columbia
2 reviews
0 helpful votes
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September 22nd, 2023
Verified purchase

"*Note that I'll reconsider this review once the company commits to an acceptable and reasonable resolution. As of today, the company has done nothing but to ignore my request and confirmed their unwillingness to resolve the issue or refund the amount paid without me incurring in additional/unexpected expenses. Overall, AWFUL customer service... Even though they have good parts and what appears to be good service, their customer service is a "joke". I ordered a part which looked acceptable once received, installed according to their instructions and videos and that is when the problems started. The part did not fit perfectly, and they recommended "tape it" which caused an air-gap between the part and the car when the heat came in. Now, they want me to "remove and return '' the part leaving the already open holes exposed to the weather which, as you all know, may cause additional issues. Unfortunately, issue is being escalated as they are still in the same position, do not want to help, do not want to provide other installation options, and are just leaving me "stuck" with a defective part, without the correct installation process and expect me to accept an "in-store" credit which, as any of you may understand, is simply unacceptable, specially after this awful experience with their customer service agents (PS)..."

Products used:
Vicrez Rear Spoiler Redeye Hellcat Style W/ Camera Hole vz102182 | Dodge Challenger 2008-2023

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Value
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Thumbnail of user vernone18
Nevada
1 review
3 helpful votes
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June 24th, 2021

I recently ordered side splitters and a wicker bill add-on. When I received the tracking, it initially said it would be delivered by the end of the day on the 22nd. When I checked it again, it changed to pending and I wasn't receiving any updates on the tracking. I decided to reach out and email the vicrez support. They responded promptly and informed me of why the status was pending. Vicrez has one of the best customer support teams.

Products used:
Awaiting delivery of Vicrez Wicker Bill Add-on V3R Style vz101084 | Dodge Charger 2015-2020
- Surface Finish: Satin Black (Vinyl) and Vicrez V3R Side Skirt Splitters vz102097 | Dodge Charger Widebody 2020-2021
- Surface Finish: Satin Black (Vinyl)
- Color Edge Trim: Blue

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Shipping

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From the business

Vicrez has a great selection of full-wide Body Kits & Auto Parts carrying body kit parts for all cars. Vicrez is the place to buy Body Kits & Auto parts for your car.

Company Representative

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Benjamin V.

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