• Vicrez

Vicrez

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Overview

Vicrez has a rating of 2.7 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Vicrez ranks 55th among Auto Accessories sites.

  • Service
    73
  • Value
    71
  • Shipping
    72
  • Returns
    60
  • Quality
    68
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
119
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How would you rate Vicrez?
Top Positive Review

“I keep coming back for more!”

Daniel A.
7/2/22

For some reason I continue to mod my car over and over. VICREZ is the one company I continue to come back to over and over. I have front and side splitters from them. I have their rear diffuser. Also have their GT500 Track Pack wing and lastly one of their LED steering wheels. All great quality items. There was an issue but they quickly made everything right and took care of me. Sadly my contact isn't there anymore and she really went out of her way to make sure I got what I needed. Anyway they still have great people there and they're all car enthusiasts as well so you can't go wrong there.

Top Critical Review

“Worst customer service on earth”

Kevin B.
2/23/24

I purchased the air suspension kit for my 2022 mustang GT. The rear shocks don't fit. Been arguing with customer service for 4 weeks now. I sent back the wrong parts. They said they would make the correct parts and i still have me waiting over 4 weeks. They are $#*!ing garbage.

Reviews (174)

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customer service (68)
Thumbnail of user dominiquej56
Oklahoma
1 review
3 helpful votes
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June 24th, 2021

I get all my mods from them. So love the quality and will always appreciate the customer service. They really enjoy giving great deals for their premium products!

Tip for consumers:
Trust the images, quality is always premium

Products used:
Diffuser and wicker bill

Service
Value
Shipping
Returns
Quality
Thumbnail of user ahsana32
Illinois
1 review
0 helpful votes
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April 19th, 2022

Very good customer service and willing to help out on everything! Received side skirts from them but the install directions could be improved. Quality of the products is definitely there though.

Products used:
C8 Corvette

Service
Value
Shipping
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Quality
Thumbnail of user jorged17
California
1 review
3 helpful votes
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November 29th, 2015

I order a wide side fenders along with a front bumper for my 2009 mustang and they went above and beyond to ensure everything fit perfectly. Thank you vicrez!

Thumbnail of user jays1020
Colorado
1 review
2 helpful votes
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July 5th, 2022

Amazing company! I buy all my car parts from vicrez! Everything they make looks amazing and it's made out of highly durable material! They always run discounts as well!

Products used:
Spoiler, diffuser, side skirt

Service
Value
Shipping
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Thumbnail of user bradlyn3
Tennessee
1 review
0 helpful votes
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July 2nd, 2022

Vicrez is amazing! Ordered my Carbon Fiber trunk from them & received it in great condition! Pretty fast shipping too & great customer service. 10/10 would recommend!

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Value
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Quality
Thumbnail of user laquentag
Indiana
1 review
2 helpful votes
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June 5th, 2021
Verified purchase

This will be my third review they bribe me with window Louvers to change it now I'm changing it back because I still haven't recieved my rear diffuser is been approximately 60 daysthey lie to hold your money I don't not recommend buying from vicrez

Products used:
To many

Thumbnail of user jamesp2800
Washington
2 reviews
1 helpful vote
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March 25th, 2021

1st I ordered the rear louvers and from what I understood is that they came also with the side louvers as well but that was not the case. I didn't really care about the sides one so I was happy to have recieved the rear one.
The problem is they are made suspect and the worse part is the install and the connecting pads.
They do not contour to your rear glass which make only maybe 60%contact with the glass on the top which is the most important part of holding the louver to the rear window.
So now you have a dangerous piece of plastic (called a loose louver) hanging off the back of your car ready to come through someones front window on the freeway.
When I wrote the company about this issue they said they would have to charge me to send it back.
For 377.00 they should have given a better quality louver then this garbage. Remember I now warned you.

Tip for consumers:
Keep looking.

Products used:
Rear louvers

Service
Value
Shipping
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Thumbnail of user jakes543
Texas
1 review
0 helpful votes
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August 6th, 2022

I have a Vicrez duckbill and VZA bumper for the 350z and both have been great on my vehicle. Install was quite easy for both and the polyurethane used it very strong so don't have to worry about anything breaking when I scrape.

Tip for consumers:
Good products for a good price

Products used:
VZA bumper and duckbill

Service
Value
Shipping
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Thumbnail of user collinb94
Texas
1 review
1 helpful vote
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February 5th, 2023
Verified purchase

Go anywhere else! This company has robbed me blind, purchased a Carbon fiber hood and it didn't fit, because it's frieght they wouldn't return it... They gave me a PARTIAL" credit to buy a new one... it came damaged as well and they WILL NOT fix it! GO SOME WHERE ELSE!

Tip for consumers:
Their customer service tells you to email photos and then you never hear anything back from anyone.. I tried to work with them and even bought the second hood... I'm calling the finance company and starting a complaint with them.

Products used:
Purchased two hoods.. wish I wouldn't have!

Service
Value
Shipping
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Thumbnail of user logans278
New York
1 review
2 helpful votes
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September 14th, 2022

TERRiABLE CUSTOMER SERVICE. Bought a $1600 carbon fiber demon hood, and arrived damaged and cracked. No returns or replacement. All they did was issue a $150 refund and youtube instruction video how to repair carbon fiber. I highly recommend buying somewhere else where your product is guranteed safe and not damaged.

Thumbnail of user zaned22
Texas
1 review
0 helpful votes
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July 2nd, 2022

Vicrez sells great products! I have bought two big additions to put on my charger which changed the look so much! I have bought a widebody kit and snorkel lights and love both!

Products used:
The widebody kit and snorkel lights

Service
Value
Shipping
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Thumbnail of user dalek93
California
1 review
3 helpful votes
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November 9th, 2019

Purchased a rear diffuser from them for my c7 it came already to go with all the pieces included to mount right away sbdolutely satisfied with the product and customer service team

Thumbnail of user michaela4502
Florida
1 review
1 helpful vote
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December 28th, 2022
Verified purchase

BEWARE! IF YOU RECIEVE A DAMAGED ITEM YOU CAN FORGET ABOUT RETURNING IT. We recieved a wrap and it was open on one side of the box. After taking the wrap out of the box big scratches and dents were clearly visible throughout so we called customer service and long story short "management" said that there was no damage and that if I wanted to return it I would have to pay a restocking fee and pay to ship it back to them. There are plenty of other companies that have integrity and care about their reputation. NOT THESE GUYS!

Tip for consumers:
Don't take the risk. Buy from a company that won't give you a hassle to return a damaged product.

Products used:
Wrap. Did not use because it's damaged.

Service
Value
Shipping
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Thumbnail of user jeffd55
Illinois
2 reviews
2 helpful votes
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December 4th, 2015

I order a few body kit parts for my 2009 BMW 3 Series. I ordered on Tuesday by Friday morning the rear bumper and diffuser arrived way before expected.

Thumbnail of user markeistb
California
1 review
1 helpful vote
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September 3rd, 2021

This company is amazing in their craft. The products are very well fit and better priced than others. The shipping was fast and amazing and working with them was very easy.

Products used:
Wickerbill

Service
Value
Shipping
Quality
Thumbnail of user chrisp1453
Missouri
1 review
0 helpful votes
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August 27th, 2021

I ordered a demon hood on 7/31/21 i was sent a email stating pilot air was shipping the hood. Well 7 day in nothing shipped i call and email i was told sorry we are changing shippers now its being shipped fedex 7 day shipping well today 8/27/21 it comes damaged i take photos and call and email them 20 minuets after deliver. I was told they had hoods in stock. Then i get a email saying do i want to take the hood and get a quote to get it fixed what a joke or do i want a new hood shipped. So i emailed back saying i wanted a new hood shipped out. Then i was asked if i have the damaged hood or if i refused it i had the hood so now that i still have the hood they are only offering for me to get a quote to get it fixed only. I said i can keep the hood and they credit me 500. Or ship me a new hood. Now i am ((told)) that i had to get a quote to get the hood fixed i have no choice plus now in 3 hours they no longer have this hood in stock. Plus i am out of town for 3 more weeks due to a death. I have made them aware of this due to the hood being 3 weeks late. But they still want to to get a quote to get the hood fixed i had no intentions on painting the hood if it had to have body work then it will need to be painted. This is a black aluminum hood. They lie to you about everything.

Thumbnail of user kirans109
Florida
1 review
3 helpful votes
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February 8th, 2023
Verified purchase

PLEASE READ BEFORE INSTALLING ANYTHING FROM THIS COMPANY ON YOUR CAR. I purchased the Vicrez Carbon Fiber Demon Hood w/ Vent Scoop, part # vz******* at Vicrez.com located at ******* Barton Circle Whittier, CA ******* in November 2022.

Unfortunately, there product has not performed well. While operating my vehicle diving less than 70 mph on interstate 95 the hood delaminated/separated in large pieces and leaving significant damage to my vehicle. As showed in the attachments the hood latch and screws bolted in still attached, which indicated this product was faulty.
Vicrez WOULD NOT take full responsibility for THIS damages. It cost my over 12k to fix my hellcat.

Tip for consumers:
Buyers be aware before purchasing anything from this company. It will cause significant amount of damages to your car. This company makes cheap products. It cost me over 12 K to fix my hellcat after I, professionally got their demon carbon fiber hood installed.

Products used:
No refund was issued

Thumbnail of user joshk91
1 review
1 helpful vote
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September 4th, 2018

I had a few questions regarding on their products. They were really helpful and quality of their products was well worth the price. I Bought their bmw m2 front lip and rear diffuser

Thumbnail of user ronaldr72
North Carolina
1 review
16 helpful votes
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December 20th, 2017

I Ordered a 600$ Product from this site At the end of November. After 1 week of not shipping (Paid extra for overnight shipping) and the site claims same day shipping as long as its before a certain time. They refunded me the shipping said it would be out in a week guaranteed. 2 more weeks have gone by and nothing call and say wont be anytime soon etc so i told them to cancel and the gentleman said okay and said it was cancelled. I thought it was a little odd I had not recieved a cancel confirmation by email and on the site it still showed 'Processing" Called again and spoke with another lady she said oh yeah he did it etc and wow would you look at that as soon as im off the phone i get an email and the site updates to refunded. And now worst part about all of this is according to paypal the company has a negative/0 balance with them so until they echeck the money to paypal then send it to me i dont get my money back... well we are now 10 days since the refund and still nothing so thanks a lot vicrez was hoping to buy a xmas gift since you ruined the original gift by not being professional and shipping in a timely manner or at the very least letting me know it was back ordered i would have never made this purchase. And im glad i learned my lesson before buying a whole body kit... You lost a great customer to be GG

Thumbnail of user rebeccag1654
Nebraska
1 review
0 helpful votes
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November 10th, 2023

I also reviewed my purchase on the Vicrez website and it was never posted. If they can choose which reviews to post it obviously explains the 4.5 star review of this product on their website. I purchased a Vicrez Demon Wide Body Kit (vz*******) for a 2012 Dodge Challenger. The kit is made to fit 2008-2022 Dodge Challengers. Along with the wide-body kit, I ordered the wheels and tires and the front splitter (vz*******). I had to reach out to Vicrez after only part of my order arrived to find out some was on backorder. Then they shipped the tires and wheels with no lugs. I paid to have the wide body kit professionally installed at a body shop. (not cheap!) There were several issues with the installation. The kit did not come with the correct materials to complete the installation. We had to update the headlights to make the front bumper fit, no problem ($350). The wide-body kit was installed in May, for my son's graduation. By August the two front wheel flares were cracking at the bend. By October both wheel flares are cracked 3/4 of the way thru. I have reached out to Vicrez multiple times and no one will return a call.

Tip for consumers:
I would not choose to do business with Vicrez again based on their lack of responding to me as the customer about their product

Products used:
Vicrez Demon Wide Body Kit vz101768 | Dodge Challenger 2008-2022
- Add Front Splitter: vz101847
- Select Front Lip: vz102464 (Demon)
- Wheel Options: Vicrez VXC Matte Black
- Tire Options: Add 305/35R20 Tires
Model: vz101768
Quantity: 1

Thumbnail of user edwardr29
Germany
2 reviews
2 helpful votes
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January 18th, 2016

I bought as carbon fiber window scoops for my mustang and it was half the price as the dealer wanted to charge me for the part alone. Overall I saved $200!

Thumbnail of user joshr50
Germany
2 reviews
1 helpful vote
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January 18th, 2016

I was looking to add a rear diffuser to my BMW 4 Series. Here i was able to find it at a more affordable prices and cheap shipping compare to other sites.

Service
Value
Shipping
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Quality
Thumbnail of user chases139
Tennessee
1 review
0 helpful votes
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February 5th, 2023

I bought the widebody kit for my charger and is honestly a great mod, everything went on easy and haven't had any trouble out of it!

Thumbnail of user rickp315
New York
2 reviews
1 helpful vote
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September 17th, 2021

Purchased a rear diffuser for my 2019 Dodge Challenger Hellcat Redeye Widebody. When I attempted to mount it would not fit as it was too long. I contacted Vicrez to return and asking why would they sell me a product specific to my car that doesn't fit. I didn't get an answer to my question but did get the return authorization, but no shipping label or return cost. I packaged back up and brought to UPS. $39 to ship. I contacted Vicrez to ask, why should I be on the hook for $39 to return a product that you show specific to my car yet doesn't fit. It wasn't my fault. We went back and forth for a bit getting nowhere to where finally they answered my question and I received a pasted description which oddly specified my car. Their excuse was now, it wasn't for a widebody. I explained to the the joker, that there is no difference between a Hellcat Redeye and a Hellcat Redeye WB other than the wider tires and wheel well flairs and like other companies, there should have been something saying, "will not fit widebody".

Tip for consumers:
Don't do it.

Products used:
None

Service
Value
Shipping
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Thumbnail of user scottw1248
California
3 reviews
0 helpful votes
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August 2nd, 2021

This is my third purchase from them for my two cars. I actually ran over the chin spoiler (long story - dirt road) and the chin spoiler didn't crack or chip at all. There were just a few barely visible scratches. My bumper ripped in two places. Therefore, I bought another chin spoiler and side skirts for my second car. I only gave it four stars because the order has not completely arrived yet. It came in two shipments; the first had the wrong part in it. I ordered part# vz*******, but vz******* came. They look similar, so I'll probably keep it for my other car and order a second set for the second car (of the vz*******). The second shipment had the chin spoiler and winglet hardware, but was missing the winglets. The customer service said they would send the winglets once I send them a picture of the contents of the box. I'll update this to a five-star review once those arrive. Bottom line - the craftsmanship and material is lightweight, durable, and resilient! Highly recommend Vicrez products.

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From the business

Vicrez has a great selection of full-wide Body Kits & Auto Parts carrying body kit parts for all cars. Vicrez is the place to buy Body Kits & Auto parts for your car.

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Thumbnail of user benjaminv10
Benjamin V.

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