• Vicrez

Vicrez

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Overview

Vicrez has a rating of 2.7 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Vicrez ranks 55th among Auto Accessories sites.

  • Service
    73
  • Value
    71
  • Shipping
    72
  • Returns
    60
  • Quality
    68
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
119
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How would you rate Vicrez?
Top Positive Review

“I keep coming back for more!”

Daniel A.
7/2/22

For some reason I continue to mod my car over and over. VICREZ is the one company I continue to come back to over and over. I have front and side splitters from them. I have their rear diffuser. Also have their GT500 Track Pack wing and lastly one of their LED steering wheels. All great quality items. There was an issue but they quickly made everything right and took care of me. Sadly my contact isn't there anymore and she really went out of her way to make sure I got what I needed. Anyway they still have great people there and they're all car enthusiasts as well so you can't go wrong there.

Top Critical Review

“Worst customer service on earth”

Kevin B.
2/23/24

I purchased the air suspension kit for my 2022 mustang GT. The rear shocks don't fit. Been arguing with customer service for 4 weeks now. I sent back the wrong parts. They said they would make the correct parts and i still have me waiting over 4 weeks. They are $#*!ing garbage.

Reviews (174)

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customer service (68)
Thumbnail of user jamailb1
Texas
1 review
1 helpful vote
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September 3rd, 2021
Verified purchase

These guys are great. They're knowledgeable and willing to point you in the right direction for any mods you make be making to your vehicle.

Products used:
Auto accessories

Service
Value
Shipping
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Quality
Thumbnail of user garym1442
Missouri
1 review
0 helpful votes
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September 5th, 2021

This is an excellent company with tons of quality parts to make your ride your own expression. Plus they back their products completely.

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Value
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Thumbnail of user ericd745
Virginia
2 reviews
1 helpful vote
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June 24th, 2021

Great Company! GREAT PRODUCTS! GREAT PRICES! GREAT PEOPLE! I bought their SRT Splitter for my ******* Charger SXT and now, I'm ready to order their SRT Hellcat front Bumper, reinstall my Vicrez Splitter and continue to rep them in the streets of Atlanta, GA! These guys are AWESOME and will be getting more of my business! THEY'VE MORE THAN EARNED IT!

Tip for consumers:
Write and honest review.

Products used:
I got the V3 SRT Splitter, which I installed on my 2016 Charger, SXT but I'm going to get the Dodge Charger Hellcat front bumper for my car and am still looking for someone to install it and SRT fog lights, that plug and play, where the stock ones go.

Thumbnail of user jayeb11
Washington
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

Bought a body kit and rims from the company. Never installed the body kit but did use the rims.
Couldn't even use the kit because it was missing clips and instructions. Contacted the company and they wanted pictures of the parts I got. So I sent them, they said that all the parts were there and sent a video link on how to install. Not helpful without all the parts.
So I decided to send he parts back to them. I followed the long list of writing the order number on the box. Writing the order number on a piece of paper and puting in the box, and paying ups 120.00 to ship it back… so you'd think I'd get my money back….
Think again! They said it was incomplete. Well duh I've bee telling you that. And then Mentioned the rims. I said I'm keeping those I want the 998.00 for the body kit. They again said it wasn't complete. They refused to listen and this is also after waiting 2 weeks after I shipped it back to them.
So then they said we are charging you 15% restock fee and it's in complete so I got 560.00 back minus what I had to pay to re turn an incomplete kit that I couldn't use.
So I got
440.00 out of 998.00 back.
This company is a scam. And the parts are crap and I would t recommend them at all!

Tip for consumers:
Do not buy from them.

Products used:
Rims

Service
Value
Shipping
Returns
Thumbnail of user josea921
California
1 review
1 helpful vote
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September 3rd, 2021

I ordered both parts awhile back when i first got my car and they still holding up pretty good. I love this website.

Products used:
Spoiler & wickerbill

Service
Value
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Thumbnail of user goldd6
South Carolina
1 review
0 helpful votes
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April 7th, 2022

Amazing products and affordable price also which is rare to see now of days with the economy! Can't wait to work with you guys again!

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Value
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Thumbnail of user aranthr
Texas
1 review
0 helpful votes
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September 4th, 2021

Vicrez is one of the best companies I've have ever purchased from, they have tons of options to choose and there product very high quality

Products used:
The dodge challenger performance spoiler

Service
Value
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Thumbnail of user juanf213
California
1 review
1 helpful vote
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September 3rd, 2021

Awesome products. Will recommend any of the products they sell to anyone! Cool company and customer service.

Thumbnail of user lukaj10
California
1 review
0 helpful votes
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July 2nd, 2022

Products are amazing quality. Fast shipping and good packages. Definitely recommend this place for some quality parts!

Tip for consumers:
Buy the carbon;)

Products used:
Carbon fiber hood!

Service
Value
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Thumbnail of user paule556
Pennsylvania
1 review
5 helpful votes
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October 13th, 2020

I recently purchased "pre prepped and painted" window louvers for my C7 Corvette. Here are some pics. If you like what you see order up a set!

Thumbnail of user johnf197
Nevada
4 reviews
10 helpful votes
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December 6th, 2015

Best site ever! I stumbled upon this site when looking for a wide body kit for my car at a reasonable price. Never thought i'd find such a great deal anywhere else, I do proffessional drifting and participate in many events from time to time including formula drift. I also like to build and modify my cars as well just for fun.

When i found quality name brands at super affordable prices i thought one of two things; this is either too good to be true or i made the greatest discovery ever! After dealing with this site i realized i found the worlds greatest hidden treasure their customer service works around the clock and is very helpful and willing to help you with what ever issues you may have. I order alot of parts since drifting causes you to damage parts from time to time and their customer service team is always there to answer questions or help with refunds or exchanges i had a bumper i needed to send back because i didnt fitment issues, they paid for shipping process and they refunded for me immediately.

This combined with their fast shipping and gaurunteed customer service and the affordalable prices makes them all around great i reccomend this site for anyone who wants quality products for affordable prices. Thank you Vicrez!

Thumbnail of user jamesb6720
Wisconsin
1 review
0 helpful votes
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July 2nd, 2022

Ordered a diffuser for my widebody charger and it was a perfect fit and quick install. I recommend there stuff!

Products used:
Diffuser

Service
Value
Shipping
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Quality
Thumbnail of user anthonyr1406
New York
1 review
0 helpful votes
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July 6th, 2022

This is the only place i go to for mods on my charger. They have the best products and the best quality hands down!

Products used:
Front splitter,rear diffuser, rear louvers,led snorkel lights.

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Value
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Thumbnail of user aaront397
Pennsylvania
1 review
0 helpful votes
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July 3rd, 2022

Have bought many products off them for my charger scat pack, and I absolutely love the quality and fitment. Really great products for a great price.

Products used:
Body Mods

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Value
Shipping
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Thumbnail of user anthonyp1019
Canada
1 review
0 helpful votes
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September 3rd, 2021

This place has great products! Their widebody kit is incredible. Their other products are also really nice! Cant wait to buy more.

Thumbnail of user younesc18
Algeria
1 review
0 helpful votes
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September 3rd, 2021

In fact, this is all that the people is looking for
All confidence and creativity and good treatment
Thanks.

Thumbnail of user mikev685
Illinois
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Purchased 800 dollars in wrap and it has discoloration all over it, no response from Vicrez, called and emailed and no response! Stay away!

Products used:
vinyl wrap

Service
Value
Shipping
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Thumbnail of user wallacew42
Maryland
1 review
3 helpful votes
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February 15th, 2021
Verified purchase

Good and when they do have problems they always make sure the customer is satisfied! They have good products and very easy to talk to.

Products used:
Hellcat style rims

Thumbnail of user drogonstark67
Maryland
1 review
0 helpful votes
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September 29th, 2023

Oredered a custom carbon fiber steering wheel on July 7,2023 and received it 8/18/23. Upon installation there was no instructions. Watched a youtube video on a install for dodge charger. Red wire to 12v in clockspring, black to screw in steering wheel. Obd harness red to 12v accesory in fuse box and black to ground. Simple wiring. Plugged module in to obd harness started car steering wheel lights up but never wirelessly connects to steering wheel to display rpms and so forth. I tried wiring direct to battery and other ways still never worked had over 33 emails with Vicrez from 8/21-9/22 and issue never was resolved. Paulina and Nicole claimed they did all they can do. They said it should be professionally installed. A kid can wire this. They never offered to replace the module or led part in steering. They dont believe anything is defective. I sent photos and videos of everything they requested but no resolution. They stopped emailing me after 9/22.
Dont recommend this place to anyone.

Tip for consumers:
don't recommend business

Products used:
steering wheel

Service
Value
Shipping
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Quality
Thumbnail of user rodh148
Florida
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Save your time, poor quality, poor packaging, poor shipping, poor customer service. Keep your eyes open when shipping your products.

Thumbnail of user anthonyy252
Virginia
1 review
1 helpful vote
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July 5th, 2021

Amazing product and great customer service. I highly recommend them. Easy to navigate website and find every product you're looking for.

Products used:
Louvers, front splitter, side skirts, snorkel lights, rear Bumper skirts

Thumbnail of user benjaming173
Nevada
1 review
3 helpful votes
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March 15th, 2021

High quality parts and the service is second to none. Highly recommend this company and looking forward to purchase another mods..

Thumbnail of user gerardoc84
California
1 review
0 helpful votes
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September 3rd, 2021

Bought a wicker bill honestly best in the market for the price. Arrived on time and customer service helps a lot.

Thumbnail of user ryanl555
Arizona
1 review
0 helpful votes
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September 3rd, 2021

Bought a rear diffuser fit my challenger and it looks amazing! Fits easily and was the best value for the price!

Tip for consumers:
Usually good discount codes sent through email

Products used:
Rear Diffuser

Service
Value
Shipping
Quality
Thumbnail of user josephh1143
California
0 reviews
2 helpful votes
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January 18th, 2022
Verified purchase

First of all, everything I state in this review is from my personal experience with Vicrez, and my opinion of their Dodge Challenger Redeye Spoiler, as a paying customer. I purchased a Dodge Challenger Redeye Spoiler from Vicrez.com. When I unpackaged it, the spoiler had defects, rust, and paint chips/scratches. I returned this defective product and was charged a 15% restocking fee, and return shipping FOR A DEFECTIVE/DAMAGED ITEM. Are they restocking this item to sell to another customer? In my opinion, Vicrez advertises this item as "OEM" quality, but it is literally junk. Don't waste your money nor time because they don't care about their customers, from my personal experience. This is what they emailed me when I complained about them charging me a restocking fee and for a return shipping label. "You requested a return shipping label and agreed to the 15% restock fee in exchange for the label sir. We apologize for any confusion or inconvenience this may have caused. Our returns policy and instructions were sent with information and links provided this as well". I never agreed to a restocking fee, nor paying for return shipping. I had to haggle with their Customer Service Representative just to get a return shipping label. Can you image buying something that cost several hundreds dollars or over one thousand dollars, and have the same experience as I have had with Vicrez trying to return it if you receive it defective or damaged? Ouch! At this point, I simply do not care about the money. I just hope potential customers will see my review and read about my experience. I have all the emails and pictures regarding my awful experience with Vicrez.
Look at the pictures of what crap they sent me.

Tip for consumers:
THINK TWICE

Products used:
Dodge Challenger Redeye Spoiler

Service
Value
Shipping
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From the business

Vicrez has a great selection of full-wide Body Kits & Auto Parts carrying body kit parts for all cars. Vicrez is the place to buy Body Kits & Auto parts for your car.

Company Representative

Thumbnail of user benjaminv10
Benjamin V.

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