• Victoria's Moon

Victoria's Moon

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Overview

Victoria's Moon has a rating of 4.5 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Victoria's Moon most frequently mention prom dress. Victoria's Moon ranks 11th among Painting sites.

  • Service
    15
  • Value
    15
  • Shipping
    15
  • Returns
    15
  • Quality
    15
12
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How would you rate Victoria's Moon?
Top Positive Review

“Very happy with the workmanship”

Steffen G.
10/8/15

Just got my prom dress from promtimes.co.uk.It was very beautifully made and looks stunning on. Very happy with the workmanship and shipping service too.The fit is great with slight alternation on the length. I would highly recommend this site and not hesitate to buy from them again.

Top Critical Review

“Scammers”

Daniela T.
7/28/23

I feel like I couldn't be more disappointed with a company as I am with them. I used to be a regular client with them and I have ordered a few times from them. Every time I had some sort of issue (package being lost in mail, canvas coming all folded instead on their own box, etc.). Regardless, their designs were amazing and I wanted to give another shot. I was not prepared to what I received in my last order: I ordered 4 canvas (more than €100) as 3 of them were gifts for my friends and the end result was absolutely disgusting. They sent poor quality canvas with a terrible plastic protecting the glue (not sure why they changed from the white papery one), all folded and creased, with mixed bags of diamonds. It took me 45 mins to figure out which bag belonged to which canvas, I could not offer these canvas to my friends as it didn't came in the proper package. I was utterly in shock with everything. I reached out to them to explain my frustration and they offered to refund me 25% of each order through PayPal. I don't work with PayPal so I gave them my bank details for them to refund to my original payment method. Since then, they have been absolutely radio silent. It's been 2 weeks, they stopped replying to my emails, I didn't get my money back and I will definitely never be ordering from them again. Avoid at all costs, there is no point of you losing your money for them.

Reviews (16)

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Thumbnail of user albertab1
1 review
0 helpful votes
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May 13th, 2015

I bought a prom dress in red from promtimes.co.uk. It arrived earlier than the arrival date I requested when making the order, very fast shipping considering I had it made to order.The color is very attractive, exactly what I wanted! The fit is okay except for the bust, a bit loose but I can live with that.The reason I gave it 3 stars is that some small details were finished poorly.Other than that, this shopping experience is not bad, hope they pay attention to the details in the future.

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Thumbnail of user steffeng2
1 review
0 helpful votes
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October 8th, 2015

Just got my prom dress from promtimes.co.uk.It was very beautifully made and looks stunning on. Very happy with the workmanship and shipping service too.The fit is great with slight alternation on the length. I would highly recommend this site and not hesitate to buy from them again.

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Thumbnail of user lucym26
1 review
0 helpful votes
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May 17th, 2015

Wow, my dress bought from promtimes.co.uk looks really nice, love love it. Just like it shows in the picture, the design of this dress is simple yet elegant. Here, I especially want to say thank you to the customer service lisa who helped me a lot among the whole process. I chose custom made for this dress and filled a wrong measurement about the waist by accident when making the order. Lisa contacted me via email as soon as she found it so I could corrected it timely, very professional work. She also answered my constant inquiries very patiently. Thank you promtimes.co.uk for your wonderful customer service, you will always be my first choice whenever I need to buy dresses again.

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Thumbnail of user aniec1
1 review
0 helpful votes
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May 14th, 2015

I bought a prom dress in navy blue from promtimes.co.uk a month ago.It arrived today, exactly 5 days earlier than the requested date. I love the design very much as it creates an elegant and glamorous look.It looks really amazing on and fits me great! The length is also perfect with my high heels on.The white and silver embellishment on the top part of the dress goes well with the dress color. I am so happy with this purchase that I am looking forward to making more purchase here. Highly recommend promtimes.co.uk to anyone.

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Thumbnail of user tamsinc1
1 review
0 helpful votes
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July 6th, 2015

I spent many hours searching different websites for a suitable dress for my friend's wedding and I came across promtimes.co.uk.The prices are great and I can not help browsing their collections. I fell in love with this dress http://www.promtimes.co.uk/pd0644.html at my first sight. However, not sure if it is a scam website, I contacted the customer service to ask some questions. I was so impressed with their kindness and patience, I finally decided to take a chance and bought it in pink. I am so glad I did.My dress arrived quickly and was very beautifully made. I am completely satisfied with this purchase and would have no concerns buying from promtimes.co.uk next time!

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Thumbnail of user hollies47
3 reviews
0 helpful votes
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March 28th, 2022

The secret lift is what it's called and Victoria secrets sells it! It is a dream come
True for those of us that are bigger chested! It adds just the right amount of lift and it's so comfy you don't even know it's there! I have four of them they are amazing I highly recommend these bras! All sorts of colors as well to match your mood! Just can't go wrong!

Tip for consumers:
Make sure to know your size before purchasing

Products used:
Bras I bought four of the same ones!

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Thumbnail of user sarab32
1 review
0 helpful votes
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May 10th, 2015

I fell in love with a prom dress on promtimes.co.uk at my first sight, really like the shade of watermelon, the gorgeous chiffon A-line skirt and the embellished shoulder strap, all these elements make it beautiful and elegant. I received my dress after about 3 weeks waiting from the day I made the order.It looks beautiful on and fits wonderfully although I had concerns about the color and size. I have to say I am very satisfied with this purchase, truly a great buy!

Tip for consumers:
If you are not so sure of your size,be sure to take your measurements under their "how to measure "guide and compare the size chart before making the order.Don't choose the size you think you are.Choose the size after you have taken measurements!Good luck!

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Thumbnail of user lesleyd1
1 review
2 helpful votes
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May 6th, 2015

I just received my order today and I am very happy with the quality, price and customer service I received. I ordered this prom dress http://www.promtimes.co.uk/is0140.html on Apr. 28. I chose this site because the prices are good and this dress was in stock. I bought it in UK size 10 and the ordering process is quite easy.The dress is more than gorgeous and looks exactly the same as pictured. I just need to have it hemmed then it would be perfect fit. Overall, it's a wonderful shopping experience. Thank you very much promtimes.co.uk and a special thanks to Lisa for all the help.

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Thumbnail of user lornag3
1 review
1 helpful vote
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April 29th, 2015

I received my dress a week ago and I want to say I am completely satisfied with this purchase on promtimes.co.uk.My dress looks exactly the same as pictured.The tailoring, the materials and the stitching, everything is beyond what you would expect to receive for the price that you pay! The style is also very unique and flattering, just love it.

Thumbnail of user annam107
1 review
0 helpful votes
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June 1st, 2015

My dress was delivered 20 days after I made the order. I chose watermelon color and had it made according to my own measurements to ensure a good fit.It was absolutely worth the extra £9.99 I paid for custom made option. There is no need for any further alternations.It fitted me like a glove.The watermelon color is just exactly the same as I imagined and looks much more fabulous in reality. Couldn't be happier with this online shopping

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Thumbnail of user haleng
1 review
0 helpful votes
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May 19th, 2015

I bought a prom dress from promtimes.co.uk for my daughter.It is absolutely spectacular, very beautifully made.The color is very pretty, perfect for my daughter's skin color. The craftsmanship on the dress is excellent. I ordered it with custom measurements, it is true to the size I offered.My daughter was very pleased with this dress and felt like a princess in it. Thank you very much promtimes.co.uk for making my daughter happy, I will certainly buy from you again whenever I need a dress in the future.

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Thumbnail of user phoenixl
1 review
0 helpful votes
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June 11th, 2015

I am getting married in Vegas in June and was directed to this website by my friend. I had it made to order as it is only a slight cost more than the standard size.The moment I put my dress on, I knew it was a great buy. I was impressed with the quality. The fit is so good that it is absolutely worth the extra money I paid for customs measurements. Very happy with this purchase on promtimes.co.uk.

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Thumbnail of user tamsinc2
1 review
0 helpful votes
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August 11th, 2015

I fell in love with the dress http://www.promtimes.co.uk/wb013-6170.html at my first glance and bought it without a second thought.So gorgeous dress and came so quickly. Thank you promtimes.co.uk from the bottom of my heart, I would not hesitate to order from you again.

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Thumbnail of user hayleyl6
1 review
2 helpful votes
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May 4th, 2015

I've doubted a long time about whether it was worthy taking risk buying a dress over the internet. I came across promtimes.co.uk by accident, I just can not resist the low price and bought this dress http://www.promtimes.co.uk/is0132.htm finally. Honestly, I can not thank promtimes.co.uk enough for making such a beautiful dress at so cheap price. I bought it in standard UK size 6 and received it within a week, super fast shipping. It looks exactly like the picture and the size is very accurate. I couldn't be happier with it. This is my first purchase from promtimes.co.uk and certainly will not be my last.

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Thumbnail of user danielat84
1 review
0 helpful votes
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July 28th, 2023

I feel like I couldn't be more disappointed with a company as I am with them.
I used to be a regular client with them and I have ordered a few times from them. Every time I had some sort of issue (package being lost in mail, canvas coming all folded instead on their own box, etc.). Regardless, their designs were amazing and I wanted to give another shot.
I was not prepared to what I received in my last order: I ordered 4 canvas (more than €100) as 3 of them were gifts for my friends and the end result was absolutely disgusting. They sent poor quality canvas with a terrible plastic protecting the glue (not sure why they changed from the white papery one), all folded and creased, with mixed bags of diamonds.
It took me 45 mins to figure out which bag belonged to which canvas, I could not offer these canvas to my friends as it didn't came in the proper package. I was utterly in shock with everything.
I reached out to them to explain my frustration and they offered to refund me 25% of each order through PayPal. I don't work with PayPal so I gave them my bank details for them to refund to my original payment method. Since then, they have been absolutely radio silent. It's been 2 weeks, they stopped replying to my emails, I didn't get my money back and I will definitely never be ordering from them again.
Avoid at all costs, there is no point of you losing your money for them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user elizabetht35
1 review
0 helpful votes
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August 15th, 2015

Just received my gown and it is exactly like the photos. Would definitely recommend others to buy from your company.

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4.5
16 reviews
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