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Victoria's Secret has a rating of 2.4 stars from 966 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Victoria's Secret most frequently mention customer service, credit card, and full price problems. Victoria's Secret ranks 11th among Lingerie sites.
The Frostmelt Fragrance Mist and Lotion offer a delightful blend of fresh mint and chocolate, creating a unique and invigorating aroma. Not only does the scent smell fantastic, but it also lasts for an impressively long time, providing a refreshing and long-lasting experience. In addition, the Moisture Balm hydrating lip balm has become an essential part of my daily routine, particularly during the winter months. Its hydrating formula effectively moisturizes and protects my lips, keeping them soft and smooth even in harsh, dry conditions. Overall, I've been thoroughly pleased with these Victoria's Secret products. They have consistently delivered on their promises and have become go-to items in my beauty collection. I highly recommend them to anyone looking for high-quality fragrance and lip care products.
I placed an order on July 19,2024, with the order number VSTH00043705(Todays date is 16.10.2024), and I am extremely disappointed with my experience. It has been nearly three months, and I still have not received my items. Initially, my order was lost, and after that, I was informed of multiple delivery issues. Each time, I was told that a new order had been created, but then items I had ordered were marked as unavailable. If my original order had been shipped as stated, there would be no need to remove those items. I am now requesting a full refund, as I find the service I have received to be unacceptable. The customer support team has not been able to assist me effectively, and I am left feeling frustrated. I hope this review helps others make an informed decision before ordering.
My wife does her shopping at Victoria's secret and I love it!
Date of experience: November 18, 2016
This store is the reason as to why I'm obsessed with underwear.
Date of experience: February 20, 2014
VERY RUDE CUSTOMER SERVICE.! I use to always shop but now I'm done. Please don't support this business!
Tip for consumers:
Victoria secret has poor quality!! And they took 11$ for shipping when I put free shipping please do your self a favor DO NOT SHOP HERE! Support a local business. These ppl don’t care about how they treat us or how much they charge us !
Products used:
Victoria secret has poor quality!! And they took 11$ for shipping when I put free shipping please do your self a favor DO NOT SHOP HERE! Support a local business. These ppl don’t care about how they treat us or how much they charge us ! They just need r money, the brand isn’t worth what the charge ! So sad how much it has changed !
Date of experience: February 25, 2021
Ordered a bra from VS and it came when expected. No hassle.
Date of experience: November 15, 2010
There is not match for this shop. Its bit expensive though.
Date of experience: June 16, 2015
Customer service is great and all their dresses are so comfortable to wear.
Date of experience: September 8, 2016
Bought few swims. I like their quality. Ship to Finland was less than 1 week. Its good result!
Date of experience: September 1, 2016
This site is fairly easy to navigate and again, they show so many products.
Date of experience: September 12, 2016
Great present for my lovely lady. She is really happy to get it.
Date of experience: September 7, 2015
I love the quality of items purchased at Victoria 's Secret.
Date of experience: September 14, 2015
VS is a legendary company! I like buying gifts for my girlfriend there :)
Date of experience: September 28, 2016
The quality of their clothing and other items have really cheapened. Everything is made in China :(
Date of experience: August 16, 2012
Got refitted here correctly... my quality of life has definitely improved.
Date of experience: November 13, 2015
I'm a bigger female but I just love these underwear
Date of experience: July 6, 2015
I love the little lacy underwear that my dates wear from here.
Date of experience: December 6, 2015
Customer service was very helpful when my package wa stolen from doorstep.
Date of experience: May 25, 2011
This is my favourite lingerie brand. Best in daily wearing, feel very comfortable
Date of experience: March 22, 2016
Love going here to buy things for my beautiful wife. Best choices
Date of experience: March 15, 2016
Love this place. Amazing sales woman. They are so kind and nice always willing to help.
Date of experience: October 13, 2016
Never had an issue with items or shipping. Love VS!
Date of experience: January 14, 2015
Love all your items. Please give discounts to valid shoppers
Date of experience: January 25, 2015
Love their bras, don't buy them anywhere but Vicky's Secret.
Date of experience: January 24, 2015
My wife loves this place and i love the way she looks.
Date of experience: March 17, 2016
I enjoy shopping at Victoria's Secret the bras always a good fit
Date of experience: July 12, 2016
Have the best bras and staff last so long, other then lace items
Date of experience: January 27, 2016
Welcome to the official Victoria? ۪s Secret page, where Angels, Bombshells & the sexiest fans on Facebook get their fix for everything VS.
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