Victoria's Secret

It is so difficult to log in and make a payment, just to create or active a card it's so aggravating. They don't make it easy, not able to pay inside the store

Strongly suggested: you should go and speak to a shop assistant. They know how to advise you on sizes and models. You will discover that what you thought was a size B is in fact a size D!

It is an excellent brand. All their products are beautiful and their fragrances are exquisite. When I buy them I feel very satisfied with my purchase. I love this brand

And they always get it right on the nail like the say, and are always so helpful and nice and really good to talk to and get some help if you need, I shop almost all my underwear from them online.

This brand is my favorite. I love it for beautiful underwear they sell. I recommend this brand for all the women I know because it gives me something more special than just a usual underwear.

I love the products but always have to look around and leave. I am 34/DDD and have to admit that VS don't have sizes for all. But great product a bit expensive.

You can order online, if for whatever reason you don't like the product (size was a little too big) you can return it to the local store or by mail. Very easy to navigate the online store.

I bought my perfume because it is very nice with a great scent. I love the fact that the amount is more than what I bought before and it was a good value for my money!

Everything Is so cute pe an and then idc and the clothing is so comfortable. I love Pinks clothing a be underwear/bras because they are so good quality.

I love the Victoria secret pink collection! It is my most favorite clothing line ever! And now I can order my favorite products right from my phone! LOVE!

Perfect present for someone i hope will become the perfect partner for the rest of my life. The range of clothing is amazing. I was like a kid in a candy store

I made an order with this company and the backpack within came broken so I contacted live chat about help getting it replaced and women I spoke too was lovely she told me she would send a replacement out that day all i had to do was send the backpack back i gratefully accepted and the next day i sent the backpack off to return. A week later i received confirmation it had been refunded so decided to contact live chat to check on the bag that had been sent out. At this point, i was told a bag was never sent out! In fact, no action was ever taken so i was lied to by the previous live chat person. Jacob the new live chat agent then proceeded to offer me the option of ordering the bag (which is no longer available) then reconnecting with live chat to have them send out the bag and once it arrived at my house contacting live chat again to ask for a refund for shipping. This frankly was totally unacceptable as an (in his words) leftover option as it would have been a ridiculous amount of work on my part for them lying to me and they were asking to have faith in them after they had already screwed me over once! I then asked to complain and was told i couldn't complain because apparently the entirety of Victoria's secret doesn't have a complaints department but don't worry Jacob would pass on my feedback about him. If this is true this is the most ridiculous unreliable method of complaining I've ever heard. This experience has left me insulted, and angry and any previous good experiences with the company are now overridden by how bad this one was.

I love there bras. I love the free shipping and i get my items quick shipping at that. That dont give me a problem and I can go to their store to return and exchange if i need to.

With free panties my wife love to shop here every month she got free panties. That' wife my wife can resist here to go shopping. Nice Quiet Smooth and clean places. And cheap products too.

Bra are still bra, well they spend so much money just to brand it, that is why the bra are overly price, they need the money to recoup the marketing expenditure

I've bought online and in stores.

In stores, the experience is great.
For the first time online, I got what I wanted and in less time than what I was expecting :)

Ordered few items from this shop and I must say my wife is really happy with the products. S&H was quick just as expected. Nice company, we all know that

I really like lace bra's and everything seems to be those cheapo spongy padding ones with no proper support. But they are fantastic for pretty underwear :)

I went to my local Victoria Secret looking for a supportive sports bra. Much to my dismay, the sizes for larger busts were VERY limited. I found only one bra in my size in the style I was looking for, although it had makeup smears on it. I figured I can try it on for the size and get them to maybe order it in for me, as I have had NUMEROUS stores do this for harder sizes. The fit was great, but when I asked the sales lady I was told that they don't do that and to order it online. The bra in store that was covered in makeup was priced at $50. When I ordered it online, I paid the $50, as well as $10 for shipping, and $16 for duties? I've never paid for duties in any other clothing company before so this seemed odd. The total price was $76. Okay. A little more expensive than I expected. Then I got my credit card statement and turns out the Canadian site for Victoria secret isn't priced in Canadian dollars, and I paid for the USD conversion. A $50 bra ended up being $102! I feel incredibly duped and should have just settled for the makeup smeared bra I found in store... severely dissapointed.

Worst company ever! ESPECIALLY MONROEVILLE PA MALL! I WONT EVER SPEND A PENNY AGAIN THEY TREAT THERE CUSTOMERS SO RUDE! SPENT $150 MANAGERS aat monroeville mall SUCK THERE YOUNG WITH STUCK UP ATTITUDES AND THATS EXACTLY WHY SOME OF THEIR STORES CLOSED! WAYYY OVER RATED

Eh. Super adorable lingerie that comes at a super high price. Unfortunately, this lingerie isn't nearly the quality I'd expect for the price, which is why I'm giving it only an average rating.

I've purchased two Victoria's Secret bras and a pair of panties from here throughout my time. The first bra was about $40, and the 2nd was on sale for $20 (orig. $40). Usually I buy my bras at WalMart or Ross (yeah yeah, I know) for between $8 and $15 apiece; those ones last me at least 3 months, but often they last much longer--up to a full year or more!

Unfortunately the first VS bra's straps were too stretched out after only the third wash (didn't have removable straps). This second one's straps are a little stretchy, but the biggest problem is that after just the first wash (with air drying!), the padding in the bra had curled out on the top edge on one side, and now you can see it through my clothes. Someone told me that I needed to hand-wash this regular cotton push-up bra... whaaat? If I'm going to spend that much on a bra, it should be made well enough that I don't need to hand-wash it for it to not get ruined! That might just be my opinion, but I'd rather the lower-priced bras that might not be as cute, but that last longer and can be washed like normal clothes without getting stretched out or lumpy.

The employees there are always nice to me. They are very knowledgeable on proper fitting and the products which makes me sure that I have bought the right bras and clothing. THANK YOU

I placed an order and the ship to address was mistyped. Noticed it an hour later and tried to have them change it and they told me they could not. $#*!ty service. Thanks for nothing.