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Victoria's Secret has a rating of 2.4 stars from 966 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Victoria's Secret most frequently mention customer service, credit card, and full price problems. Victoria's Secret ranks 11th among Lingerie sites.
The Frostmelt Fragrance Mist and Lotion offer a delightful blend of fresh mint and chocolate, creating a unique and invigorating aroma. Not only does the scent smell fantastic, but it also lasts for an impressively long time, providing a refreshing and long-lasting experience. In addition, the Moisture Balm hydrating lip balm has become an essential part of my daily routine, particularly during the winter months. Its hydrating formula effectively moisturizes and protects my lips, keeping them soft and smooth even in harsh, dry conditions. Overall, I've been thoroughly pleased with these Victoria's Secret products. They have consistently delivered on their promises and have become go-to items in my beauty collection. I highly recommend them to anyone looking for high-quality fragrance and lip care products.
I placed an order on July 19,2024, with the order number VSTH00043705(Todays date is 16.10.2024), and I am extremely disappointed with my experience. It has been nearly three months, and I still have not received my items. Initially, my order was lost, and after that, I was informed of multiple delivery issues. Each time, I was told that a new order had been created, but then items I had ordered were marked as unavailable. If my original order had been shipped as stated, there would be no need to remove those items. I am now requesting a full refund, as I find the service I have received to be unacceptable. The customer support team has not been able to assist me effectively, and I am left feeling frustrated. I hope this review helps others make an informed decision before ordering.
If u want something u cannot find anywhere-sexy and comfortable at the same time-you are in the right place!
Date of experience: April 12, 2016
Was supposed to get a delivery with a present that has not arrived
They have very bad delivery process
Date of experience: January 10, 2023
Oh, their fragrances for body are something unbelievable. And their lingerie is so sexy and tender! I love both!
Products used:
lingerie
Date of experience: May 31, 2021
Ordered bras from their website. Everything is perfect. I like their quality and fast shipping. Everything fits in size
Date of experience: June 11, 2021
Whenever i am looking for cloths for my wife and others i ordered it with Victoria's and never had any issue of cheapness.
Date of experience: June 23, 2015
Good quality clothing
Good return polices
They don't bill your Credit card monthly like adore me does
Date of experience: April 17, 2016
I'm addicted to fashion and Victoria's secret is my fav site to shop. Awesome clothes and shoes and lots of discounts! The delivery is flawless :)
Date of experience: September 24, 2013
Won't let me change star rating. Any store you can go into that makes you want to go to the bathroom and jerk off is a store for me.
Date of experience: December 11, 2016
Because some lack of quality of customer service and high prices I will give them 4 stars. But quality is very good and worth of money.
Date of experience: April 5, 2017
Love it all... i have allot of VS underwear, and i won't shop elsewhere. Amazing designs. Amazing quality
Date of experience: March 15, 2015
This place is expensive, not going to lie, but its so cute I cant help myself! I love this store. Cute everything.
Date of experience: May 16, 2015
I love this but it is slightly expensive if you ask me. If this was cheaper, i would never go anywhere else.
Date of experience: June 19, 2015
And i don't think i need to explain why. It's a gift both for myself and my future wife. Lingerie and a pretty girl. Could a man ask for more?
Date of experience: January 14, 2016
I order from VS all the time. The quality of all products is excellent. I just wish their shipping was free.
Date of experience: December 8, 2014
If I were still a small girl I would give it 5 stars but since they no longer stock to fit my size, I have to say 1 star.
Date of experience: February 5, 2015
I cannot understand how men and women can be dissatisfied of this site! It is the best of the best! :)
Date of experience: May 11, 2016
Victoria's Secret is my favorite brand. I ordered my swimwear here. I like it so much. It's my best purchase ever.
Date of experience: February 20, 2020
Love their service & products, though lately their site seems to reduce their clothing items...a shame, really!
Date of experience: April 8, 2015
The selections were great and the prices were reasonable. I had no problem placing my order and I'm very happy with my experience shopping.
Date of experience: December 25, 2019
It's always a spot on perfect sizing for my two girlfriends. Makes shopping easy for a man like me. Thanks for having accurate sizing!
Date of experience: April 20, 2015
I usually bought my stuff here, but lately they overpriced and the customer is late, but I love the products
Date of experience: October 24, 2015
It's great how the more you shop, the more discounts you get! The best thing is receiving coupons to use in store during a sales event!
Date of experience: May 17, 2016
They have enough shoppers that they don't have to charge a fortune like they do. Would love to shop here more but can't afford to.
Date of experience: April 11, 2015
The price is reasonable because of the good quality of the product. You will really enjoy the smell. I just love it!
Date of experience: May 13, 2019
Great place to buy from with great perfumes :) They are always helpful and good to talk for sizing.
They are overpriced sometimes...
Date of experience: July 28, 2017
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