• Video Proficient

Video Proficient

Write a Review

Overview

Video Proficient has a rating of 3.3 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Video Proficient ranks 20th among Video Editing sites.

How would you rate Video Proficient?
Top Positive Review

“Excellent Product Team”

Kevin D.
11/22/18

My team recent got a marketing video creates from them for our upcoming drug launch, excellent service and result- cannot ask more. Kudos to entire team

Top Critical Review

“Beware- Fraud Company- They will not turn in anything”

Neha j.
12/18/19

Please learn from my experience and run away from these people. Video proficient took my money and has not returned ANYTHING. Nothing. A website with a video. They first charge you and then tell you that you need to buy more services to be able to use a video. So, you spend more money. Then more. Its been 2 years and I have not received my website, my logo, my video, my copyrights of the video. In addition to the above FACTS, my OPINION is that many of these people are fake. They send you emails with different names and when you show them email on a commitment, they say, well Jeff is a different guy. If you can understand a fake american accent, you'll share my opinion. Its funny but not funny in a way. Just save your money.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user nehaj19
1 review
0 helpful votes
  • Send Message
December 18th, 2019

Please learn from my experience and run away from these people. Video proficient took my money and has not returned ANYTHING. Nothing. A website with a video. They first charge you and then tell you that you need to buy more services to be able to use a video. So, you spend more money. Then more. Its been 2 years and I have not received my website, my logo, my video, my copyrights of the video.

In addition to the above FACTS, my OPINION is that many of these people are fake. They send you emails with different names and when you show them email on a commitment, they say, well Jeff is a different guy. If you can understand a fake american accent, you'll share my opinion. Its funny but not funny in a way. Just save your money.

Thumbnail of user josepha349
2 reviews
0 helpful votes
  • Send Message
September 18th, 2019

Be very careful they will find any excuse to up charge you and steal the money!
If you don't make decisions fast enough they will attempt the up charge you $500 for inactivity.
They will site the agreement and the terms of service as reason for the penalty. I reviewed both carefully and showed them that there is no such clause but they will insist on charging you the penalty to "reactivate"
I now spent $799 and got nothing from them.

Thumbnail of user nicoler209
1 review
10 helpful votes
  • Send Message
October 17th, 2018

This company claims they are in the US and the UK but they are in India. They claim they can get you a creative one of a kind video in 10 days but that is crap. We signed up with them for a 90-second animated video and have regretted it ever since. The project managers all have whitewashed vanilla names like * and *. While working with them we have had no less than 5 different Project managers and 6 storyboards in the course of 90 days. It is clear that they outsource the project to several subs because of the huge language barrier. They now claim that they will NOT refund the money and all of their "support" email addresses are nonexistent. STAY FAR AWAY!

*Personal information redacted by admin

Thumbnail of user kevind309
1 review
2 helpful votes
  • Send Message
November 22nd, 2018

My team recent got a marketing video creates from them for our upcoming drug launch, excellent service and result- cannot ask more.
Kudos to entire team

Thumbnail of user marshalls43
Marshall S. – Video Proficient Rep

Glad to have such an awesome client such as yourself. Thank you!

Thumbnail of user thomasr407
1 review
1 helpful vote
  • Send Message
April 7th, 2019

SUPERB SERVICES! They Improvised my ideas and delivered 2
Masterpieces. I can confidently say that no one in my industry can
Challenge me now. Explained the message perfectly. They did two 3D
Videos for me and they were right on time by delivering them within 30
Business days. I generated thousands and thousands of business within a
Week. It felt like it was their business because the team was working
Day and Night just for me so that I can be the number one in my industry. Now I can say that I am the best Real Estate Agency working in California. I will definitely opt for their other services such as SEO, SMM and Mobile Application. I would refer everyone to get their video done by VIDEO PROFICIENT. Team VP keep your heads up you are the best in the business.

Thumbnail of user saleha24
1 review
2 helpful votes
  • Send Message
November 22nd, 2018

Really Happy with my 2D Animation video. These guys are doing great job. They delivered the result as per our expectations and on time which is crucial part of our business.
Awesome work guys

Thumbnail of user marshalls43
Marshall S. – Video Proficient Rep

We are happy that we were able to win a satisfied client. Thank you for the feedback.

Thumbnail of user meredithm40
1 review
1 helpful vote
  • Send Message
December 3rd, 2018

Video Proficient does a good job of producing fairly high quality videos for very low cost in a short time frame. They are mostly good about communicating and being responsive, although sometimes you do have to follow up if you have a tight deadline. Here's what I would recommend to have a successful experience with them:

-Give them a very detailed outline of the narrative of your video to make the process easier, because they don't do as much discovery as other video vendors to understand what your company does or your message.
-Be aware that they will quote a super low price up front and then try to upsell you additional features like animated logos or custom characters nearly every time you talk to them.
-If you have a strict deadline you'll want to ask them how long each round of edits will take because they don't necessarily advise you that another round of edits will push out your delivery date. To their credit, they don't charge extra for edits.
-They will harass you until you send them feedback/post a review such as this one once your project is done. I got a few calls and emails advising me that my feedback was "required" even after I did give my feedback during the initial call I received.

For the extremely low cost, they are worth it for companies on a budget.

Thumbnail of user julias185
1 review
1 helpful vote
  • Send Message
November 30th, 2018

My experience with video proficient has been commendable so far. I had three video projects that had to be completed urgently, and videoproficient adhered and complied to my needs. 100% recommended.

Thumbnail of user wajihm
1 review
3 helpful votes
  • Send Message
November 7th, 2018

These guys created an awesome logo for our newly established business, the way they listen to our demands and worked was just extraordinary

Thumbnail of user marshalls43
Marshall S. – Video Proficient Rep

Thanks for the extraordinary review! Obliged to serve you.

Thumbnail of user rodrigod31
1 review
0 helpful votes
  • Send Message
July 16th, 2020

They told me our video would be $695. And after 8 weeks they had the audacity to ask for more money.

Thumbnail of user joeh341
1 review
2 helpful votes
  • Send Message
November 22nd, 2018

Very creative people with quick responses.
Did a great job for me. Would highly recommend for someone who's in a hurry.
Thank You

Thumbnail of user marshalls43
Marshall S. – Video Proficient Rep

The pleasure was all ours!

Thumbnail of user jermainew13
1 review
2 helpful votes
  • Send Message
November 22nd, 2018

The team did a very good job. Professionalism is their key. Definitely contacting them for other projects.

Thumbnail of user marshalls43
Marshall S. – Video Proficient Rep

Thank you so much for your valuable feedback!

Thumbnail of user jacea5
1 review
1 helpful vote
  • Send Message
November 22nd, 2018

Amazing client services! Excellent requirement gathering and then delivering above our expectation. Will definitely recommend these guys!

Thumbnail of user marshalls43
Marshall S. – Video Proficient Rep

Thanks for the recommendation. We hope to serve you again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user marshalls43
Marshall S.

How do I know I can trust these reviews about Video Proficient?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.3
15 reviews
Have a question about Video Proficient?