VinHistoryUSA has a rating of 2.4 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VinHistoryUSA most frequently mention credit card, customer service and live chat. VinHistoryUSA ranks 74th among Autos sites.
This was referred to me via a google search for Carfax. This $1 search, which turns out to be a $30 trial, which isn't clear until after, came up with literally no information about the vehicle other than what I had already gave them.
Overall the process to get information on the vehicle I was looking for was simple. It was a little slow moving but that could of been my internet or processing the information on the car itself.
I was expecting more information like in regard to maintenance history like with carfax but for the trial price it's not bad. I know it will help many people over all especially in a world where cars are stolen and we might need to do a quick check to see one way or another.
They collect the information very well, showed it with cheap promotion.
I searched two cars, first one via plate number and the second other one via vin.
Vin research worked pretty well.
But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing.
Even if they sent another link that I can get the free record. I still doubt that was the best they could.
I enjoyed using the website, but some features were not included. When I ran the report through a different program, there were things missing. However, this program gave a great overview and helped me in my car purchase.
You get to find out the name of the person who owns the car. It doesn't tell you if its stolen, no carfax, doesn't even tell you the size, weight, or the cars color. It was slightly helpful though so thats why it got a second star.
It just was hard to negative your website. This is hard to have things done if your going just keep charging me for one pdf and another file. But that's your website and business. I do ethics for a living and your company needs it more.
I am looking for a vehicle and I was searching on line. I saw a few I would like to look at but wanted to know as much as I could about the vehicle before I got to the dealership. The price was very affordable and I could down load a PDF copy to print out if I wanted to. I felt I could make a better deal with the information I received and some I didn't want to visit because of some information that was not good.
I checked for a car details which I was planning to buy as a pre-owned one. VIN history produced a report which has nothing in it except the car make and model name. Very much disappointed.
So much for immediate and hassle free cancelation policy that they advertise on the site. The information I received on the one report I needed wasn't even accurate. I have been trying to cancel for an hour. I keep getting the run around. I was sent to an email from the chat, then sent to call a number that just keeps cutting me off.
As someone who values transparency when it comes to buying a car, I can't thank this website enough. Their in-depth car reports provide everything you need to know, from safety ratings to fuel efficiency, helping me make informed decisions. It's reassuring to know that I can trust the information provided here, making car shopping a much less daunting experience.
Yo I paid for one vin report that didn't even have much information on it and went on about my life. 5 months later I realized this fraudulent company has been charging me under all kinda different names so I couldn't figure out who they were for a subscription I didn't ask for. On top of that they never sent me one email confirming my purchase or membership so there was no record of any transaction history for me to reference. 100% scam they say they have a refund policy yet refuse to refund the money they stole from me.
Outstanding experience! This service goes above and beyond, delivering comprehensive insights into your vehicle's past for just $1. It's a small price to pay for the confidence and security it provides. I'm grateful for the transparency and honesty this service offers. Highly recommended to all car owners and buyers alike!
They say they will charge you $1 then claim you signed up for their ongoing reports. If so, it is very hidden somewhere in the process. So far I have four charges from two different companies. Now have the hassle of fixing it with my credit card, etc.
First the site listed my vehicle as a different model even with license plate and vin. No records for 1 1/2 years when my vehicle is routinely maintained. Offer is to "hit this $1.00 to print report". Now the bank has a dispute because the charges are 4.95 and 29.95. Completely random and chat rep states I signed up for subscription. NOPE!
Same as all others. $1 charge followed by $24.95 charge. Phone number doesn't connect "An application error has occured". Charge shows up as "Broad System Informa".
I was never informed, nor agreed to, a charge or monthly membership!
They continue to steal money no matter how many times you tell them to stop. They don't say the company name when you call the number on your credit card statement and no one answers the live agent line. Then it just hangs up on you. Terrible company and they never sent me a proof of purchase email. But I'm definitely authentic
I'm not one to exaggerate with trumped up reviews in hopes of getting anything-- website was quick, did just about what I had expected and was very straightforward and easy to use. No frills, no nonsense, no tricks. I appreciate that last part most.
Ncredible value! This service saved me from a potentially risky purchase. Detailed insights into my car's history were invaluable. For just $1, it's a steal. Highly recommended for anyone buying a car!
I fell for the same scheme and purchased a vin history report for $1. I was immediately charged an additional 29.95 afterwards. The website does not mention enrollment in a subscription. I asked to cancel and received an email saying they had sent me the report which implies they feel the useless report is worth 30.95.
Report is advertised for $1 but they charged me $24.95 instead. I immediately requested a refund and 22 days later, it's still in "high priority with the billing team". Moreover, the very next day, some other unknown company charged me $4.95 for "vin test results". I immediately blocked my card. They only steal your money and process unauthorized charges. And the Report I got for my car was useless.
Answer: Phone: 201-751-4073 Hours: 8am-5pm EST Monday-Saturday Livechat On bottom right of www.vinhistoryusa.com 24/7 Email: contact@vinhistoryus.com Hours: 24/7
Answer: Yes VinhistoryUSA.com provides full refunds to all dissatisfied customers and cancelation can be done through phone, email or live chat.