• VinHistoryUSA

VinHistoryUSA

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Overview

VinHistoryUSA has a rating of 3.0 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VinHistoryUSA most frequently mention credit card, customer service, and live chat problems. VinHistoryUSA ranks 62nd among Autos sites.

  • Service
    93
  • Value
    97
  • Shipping
    52
  • Returns
    69
  • Quality
    91

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Positive reviews (last 12 months): 65.3%
Positive
186
Neutral
23
Negative
76

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1 reviews

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How would you rate VinHistoryUSA?
Top Positive Review

“Works well, needs improve”

Sy K.
7/11/24

They collect the information very well, showed it with cheap promotion. I searched two cars, first one via plate number and the second other one via vin. Vin research worked pretty well. But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing. Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Top Critical Review

“Absolute SCAM”

Becca E.
9/17/24

Site is an absolute scam. RUN AWAY. The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work. SCAM. SCAM. SCAM.

Reviews (385)

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credit card (27)
Thumbnail of user garyp1775
GB
1 review
1 helpful vote
  • Send Message
June 19th, 2024
Verified purchase

Customer service is abysmal. No easy way to cancel your subscription even if you didn't want one. So far they have taken £25 from me when I only wanted to check the history of one car and I don't want to check any others. I just want them to stop taking my money and a reply from customer services to confirm my unwanted subscription is cancelled

Thumbnail of user charlesb3870
Pennsylvania
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy to use and got the results I needed. I was buying a car and I entered the vin for history and I received quick results. I definitely recommend it.

Thumbnail of user marlinb44
Missouri
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

So I paid my dollar only to find out my vin # was I valid. After contacting owner he reported to me the same number. After more searching I find there are no sites for R.zv.'s Kindly post what vin #'s you run...

Thumbnail of user laurenr923
Utah
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

I enjoyed using the website, but some features were not included. When I ran the report through a different program, there were things missing. However, this program gave a great overview and helped me in my car purchase.

Thumbnail of user stevem3725
New York
1 review
1 helpful vote
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May 31st, 2024
Verified purchase

This was referred to me via a google search for Carfax. This $1 search, which turns out to be a $30 trial, which isn't clear until after, came up with literally no information about the vehicle other than what I had already gave them.

Thumbnail of user gordonfryster
Tennessee
1 review
1 helpful vote
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June 11th, 2024

I recently used VINHISTORY USA... paid 1$ and the VIN report had little to know info... I was then charged three times at 1$ and then an additional charge for 30.25 $... I called and was informed I had downloaded a PDF at 1$ ( which I did not do) and + paid 1 $ for the report... when I said what about the 3rd charge at 1$... no response... and I was informed that the 30.25 $ was a subscription fee ( not disclosed when I singed up)... they refunded 29.25$... a few $$ loss isnt much... but its the principle... for my own mental health Im not going to waste another second over this, Ill just never use them again...

Thumbnail of user kaye152
Kentucky
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

I was charged for your service and then was told my Vin # was incorrect. I tried again after verifying my Vin # with title and still no results were given. Said it wasn't found or incorrect. So I paid for a service but received no results.

Thumbnail of user bobs2476
Arizona
1 review
1 helpful vote
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August 9th, 2024

They will charge you after request $1 to get the report then additional for downloading or print. Not a legit company.

SCAM SCAM SCAM SCAM

Thumbnail of user darrellb238
Washington
2 reviews
2 helpful votes
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June 8th, 2024
Verified purchase

I entered the details needed, processed the payment, and after that payment was accepted the webpage popped up a red box to let me know that they couldnot generate a report for me.
They kept my money and did not provide a service. That is illegal in all states.

Thumbnail of user thomasm5344
Missouri
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Pretty good experience. Somewhat disappointed that you have to pony up additional dollars for more data.

Thumbnail of user maryz676
Canada
2 reviews
0 helpful votes
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June 11th, 2024
Verified purchase

I needed to find out if my car had been in any accident and what location it came. I didn't get a good value on the car but in general satisfactory experience.

Thumbnail of user ct527
Florida
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I am looking for a vehicle and I was searching on line. I saw a few I would like to look at but wanted to know as much as I could about the vehicle before I got to the dealership. The price was very affordable and I could down load a PDF copy to print out if I wanted to. I felt I could make a better deal with the information I received and some I didn't want to visit because of some information that was not good.

Thumbnail of user courtneyk399
Utah
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I'm trying to cancel my subscription and you've made it very difficult. I used the online chat and was told I had to email. I did that and no response.

Thumbnail of user justinr1183
New York
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

I got the info that I needed in an easy to read report at a great value. I will use this service again. This product is equal to carfax but much cheaper.

Tip for consumers:
I will use this again.

Products used:
Vin validation and report

Service
Value
Quality
Thumbnail of user baum2
Florida
1 review
0 helpful votes
  • Send Message
July 23rd, 2024
Verified purchase

It's Great to hear from you thanks you for your help

Thumbnail of user henrym892
Florida
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Excellent service as advertised. No hidden fees, quick reports, and excellent customer service. Thank you for making something that would've cost $40+ normally affordable and prompt.

Thumbnail of user jimmyb539
Canada
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

I applied,It says free but later ask for $1 and start processing my request.After charging my card it shows message VIN not found which is like cheat someone knowingly

Thumbnail of user amberg876
Arizona
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Was selling a vehicle and needed to know the history and to our surprise, it had over 60 entries made on the VIN. Lowered our selling prices significantly, but, we still made an honest sell

Thumbnail of user deew351
Canada
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

I paid $6 for access to 50 reports, I got all the info I needed within like 5 minutes with no hassle. Would recommend to anyone looking for car lien info.

Thumbnail of user tomw1950
Kansas
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

I was able to learn about the car information I couldn't get otherwise. Some places wanted lots of money for information but this was a great price. I will use it again.

Thumbnail of user arjunb20
Pennsylvania
1 review
1 helpful vote
  • Send Message
May 31st, 2024
Verified purchase

I checked for a car details which I was planning to buy as a pre-owned one. VIN history produced a report which has nothing in it except the car make and model name. Very much disappointed.

Thumbnail of user carlosr1238
California
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Paid the $1 for the vehicle report. When reviewing the results, the owners names were not included. Option to pay more for the names was given instead. Along with a few more addons for more $

Thumbnail of user manavp4
Canada
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

I recently used VINHistoryUSA to check the history of a used car I was considering purchasing, and I couldn't be more satisfied with the service. The website is incredibly user-friendly, making it easy to input the VIN and quickly receive a detailed report.

The report itself was comprehensive, covering everything from accident history to title checks and even service records. This level of detail gave me the confidence I needed to make an informed decision about the vehicle. I was particularly impressed with the clarity and organization of the information, which made it simple to understand even for someone who isn't a car expert.

Additionally, VINHistoryUSA offers competitive pricing, making it an excellent value for the peace of mind it provides. The customer service was also top-notch; when I had a question about one of the report's sections, I received a prompt and helpful response.

Overall, VINHistoryUSA is an invaluable tool for anyone in the market for a used car. I highly recommend their service to anyone who wants to ensure they're making a smart and safe purchase. Five stars!

Thumbnail of user johns16059
Virginia
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

It gave me most of the information I was looking for

Thumbnail of user ashleyj965
Indiana
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Gave me the info I needed at a pretty cheap price. Thanks

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Thumbnail of user johnsonj99
Johnson J.
Typically does not respond to reviews

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