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VinHistoryUSA

Overview

VinHistoryUSA has a rating of 2.4 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VinHistoryUSA most frequently mention credit card, customer service and live chat. VinHistoryUSA ranks 74th among Autos sites.

service
103
value
105
shipping
55
returns
76
quality
100
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1 review
How would you rate VinHistoryUSA?
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New York
1 review
1 helpful vote
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What a waste.
May 31, 2024

This was referred to me via a google search for Carfax. This $1 search, which turns out to be a $30 trial, which isn't clear until after, came up with literally no information about the vehicle other than what I had already gave them.

Date of experience: May 31, 2024
Oregon
1 review
0 helpful votes
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Not what I was expecting
June 8, 2024

Overall the process to get information on the vehicle I was looking for was simple. It was a little slow moving but that could of been my internet or processing the information on the car itself.

I was expecting more information like in regard to maintenance history like with carfax but for the trial price it's not bad. I know it will help many people over all especially in a world where cars are stolen and we might need to do a quick check to see one way or another.

Date of experience: June 8, 2024
Georgia
1 review
0 helpful votes
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Works well, needs improve
July 11, 2024

They collect the information very well, showed it with cheap promotion.
I searched two cars, first one via plate number and the second other one via vin.
Vin research worked pretty well.
But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing.
Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Date of experience: July 11, 2024
Utah
1 review
0 helpful votes
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Easy to use but not complete results
June 4, 2024

I enjoyed using the website, but some features were not included. When I ran the report through a different program, there were things missing. However, this program gave a great overview and helped me in my car purchase.

Date of experience: June 4, 2024
Washington
1 review
1 helpful vote
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You unlock what you already know.
May 31, 2024

You get to find out the name of the person who owns the car. It doesn't tell you if its stolen, no carfax, doesn't even tell you the size, weight, or the cars color. It was slightly helpful though so thats why it got a second star.

Date of experience: May 31, 2024
Pennsylvania
2 reviews
2 helpful votes
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My experience
June 9, 2024

It just was hard to negative your website. This is hard to have things done if your going just keep charging me for one pdf and another file. But that's your website and business. I do ethics for a living and your company needs it more.

Date of experience: June 9, 2024
Florida
1 review
0 helpful votes
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Vin # search
June 3, 2024

I am looking for a vehicle and I was searching on line. I saw a few I would like to look at but wanted to know as much as I could about the vehicle before I got to the dealership. The price was very affordable and I could down load a PDF copy to print out if I wanted to. I felt I could make a better deal with the information I received and some I didn't want to visit because of some information that was not good.

Date of experience: June 3, 2024
Pennsylvania
1 review
1 helpful vote
Follow Arjun L.
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Charged me after giving me a blank report
May 31, 2024

I checked for a car details which I was planning to buy as a pre-owned one. VIN history produced a report which has nothing in it except the car make and model name. Very much disappointed.

Date of experience: May 31, 2024
New York
1 review
3 helpful votes
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Scam!
July 22, 2024

So much for immediate and hassle free cancelation policy that they advertise on the site. The information I received on the one report I needed wasn't even accurate. I have been trying to cancel for an hour. I keep getting the run around. I was sent to an email from the chat, then sent to call a number that just keeps cutting me off.

Date of experience: July 22, 2024
New York
1 review
0 helpful votes
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Authentic information
April 1, 2024

As someone who values transparency when it comes to buying a car, I can't thank this website enough. Their in-depth car reports provide everything you need to know, from safety ratings to fuel efficiency, helping me make informed decisions. It's reassuring to know that I can trust the information provided here, making car shopping a much less daunting experience.

Date of experience: March 22, 2024
California
1 review
7 helpful votes
Follow Ezra L.
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Yo I paid for one vin report that didn't even have much information on it and went on about my life. 5 months later I realized this fraudulent company has been charging me under all kinda different names so I couldn't figure out who they were for a subscription I didn't ask for. On top of that they never sent me one email confirming my purchase or membership so there was no record of any transaction history for me to reference. 100% scam they say they have a refund policy yet refuse to refund the money they stole from me.

Date of experience: April 22, 2023
Florida
1 review
0 helpful votes
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Outstanding experience! This service goes above and beyond, delivering comprehensive insights into your vehicle's past for just $1. It's a small price to pay for the confidence and security it provides. I'm grateful for the transparency and honesty this service offers. Highly recommended to all car owners and buyers alike!

Date of experience: March 2, 2024
Utah
1 review
2 helpful votes
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They say they will charge you $1 then claim you signed up for their ongoing reports. If so, it is very hidden somewhere in the process. So far I have four charges from two different companies. Now have the hassle of fixing it with my credit card, etc.

Date of experience: September 6, 2023
Pennsylvania
1 review
4 helpful votes
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First the site listed my vehicle as a different model even with license plate and vin. No records for 1 1/2 years when my vehicle is routinely maintained. Offer is to "hit this $1.00 to print report". Now the bank has a dispute because the charges are 4.95 and 29.95. Completely random and chat rep states I signed up for subscription. NOPE!

Date of experience: November 10, 2022
Michigan
2 reviews
1 helpful vote
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SCAM! DON'T USE.
June 27, 2022

Same as all others. $1 charge followed by $24.95 charge. Phone number doesn't connect "An application error has occured". Charge shows up as "Broad System Informa".
I was never informed, nor agreed to, a charge or monthly membership!

Date of experience: June 27, 2022
Rhode Island
1 review
3 helpful votes
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Rip-off
June 26, 2023

They continue to steal money no matter how many times you tell them to stop. They don't say the company name when you call the number on your credit card statement and no one answers the live agent line. Then it just hangs up on you. Terrible company and they never sent me a proof of purchase email. But I'm definitely authentic

Date of experience: June 26, 2023
California
1 review
0 helpful votes
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Quick, consistent, useful
June 9, 2024

I'm not one to exaggerate with trumped up reviews in hopes of getting anything-- website was quick, did just about what I had expected and was very straightforward and easy to use. No frills, no nonsense, no tricks. I appreciate that last part most.

Date of experience: June 9, 2024
Nevada
1 review
0 helpful votes
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Ncredible value! This service saved me from a potentially risky purchase. Detailed insights into my car's history were invaluable. For just $1, it's a steal. Highly recommended for anyone buying a car!

Date of experience: March 4, 2024
Georgia
1 review
1 helpful vote
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A scam site
November 28, 2022

I fell for the same scheme and purchased a vin history report for $1. I was immediately charged an additional 29.95 afterwards. The website does not mention enrollment in a subscription. I asked to cancel and received an email saying they had sent me the report which implies they feel the useless report is worth 30.95.

Date of experience: November 28, 2022
Indiana
1 review
6 helpful votes
Follow Václav P.
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Total scam!
April 24, 2023

Report is advertised for $1 but they charged me $24.95 instead. I immediately requested a refund and 22 days later, it's still in "high priority with the billing team". Moreover, the very next day, some other unknown company charged me $4.95 for "vin test results". I immediately blocked my card. They only steal your money and process unauthorized charges. And the Report I got for my car was useless.

Date of experience: April 24, 2023