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VinHistoryUSA has a rating of 2.2 stars from 395 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VinHistoryUSA most frequently mention credit card, customer service and live chat. VinHistoryUSA ranks 1620th among Autos sites.
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So much for immediate and hassle free cancelation policy that they advertise on the site. The information I received on the one report I needed wasn't even accurate. I have been trying to cancel for an hour. I keep getting the run around. I was sent to an email from the chat, then sent to call a number that just keeps cutting me off.
Pretty good experience. Somewhat disappointed that you have to pony up additional dollars for more data.
Report does not show any car history,not even amount of owners
Easy to use and got the results I needed. I was buying a car and I entered the vin for history and I received quick results. I definitely recommend it.
From the article I read which said you offered free vin lookup, I expected just that. After paying a nominal fee, I expected more than I got, which was minimal. I never got all the information I needed.
Don't buy a car before you inform your self and this website is the one that is going to help you with that
This was the perfect place to look up accident details of a vehicle I was interested in buying. I was able to find out what I wanted. Definitely recommend
Was able to look up a vehicle I was interested in buying and able to read the accident details. Was very happy
Entered in the required Vin # and within seconds had all the information I was looking for! Cost me only $2 Dollars! That's it!
Thanks guys!
Never got the email I paid for
The site said they would email the report never got it
Looked up a prospective purchase and discovered it was a good deal. Just got my new to me Mazda CX-9 back from my mechanic who assures me I made a smart buy!)
Thank you very much. The report was easy to understand with all the details presented in a more easy to understand way. I really liked it and would love to try it again in the near future
They collect the information very well, showed it with cheap promotion.
I searched two cars, first one via plate number and the second other one via vin.
Vin research worked pretty well.
But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing.
Even if they sent another link that I can get the free record. I still doubt that was the best they could.
It won't let me cancel the membership. Customer service doesn't reply via email.
Found the info I needed right away. Everything was easy to use and up front about any additional costs. Thanks!
Good experience, very fast. Used it to look up a car I was buying
Great experience, very quick. Exactly what they advertised.
Customer service is abysmal. No easy way to cancel your subscription even if you didn't want one. So far they have taken £25 from me when I only wanted to check the history of one car and I don't want to check any others. I just want them to stop taking my money and a reply from customer services to confirm my unwanted subscription is cancelled
Answer: Phone: 201-751-4073 Hours: 8am-5pm EST Monday-Saturday Livechat On bottom right of www.vinhistoryusa.com 24/7 Email: contact@vinhistoryus.com Hours: 24/7
Answer: Yes VinhistoryUSA.com provides full refunds to all dissatisfied customers and cancelation can be done through phone, email or live chat.