- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
VIP Outlet has a rating of 2.7 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VIP Outlet most frequently mention credit card problems. VIP Outlet ranks 54th among Electronics sites.
I've lost count of how many times I've purchased from VIP. They have all sorts of items at different times. Your best bet is just to check in and see what's new. I often find items they list on another site they sell on, then come to their site and buy it for the same or a lower price. Computers, printers, cell phones, air fryers. I've really lost track of all I've bought from VIP, and most of it half of the retail on most other sites. If you do have a return there is no problem and they handle it quickly.
Received my order of a very expensive set of headphones which arrived damaged. Things happen but, there was zero effort to make it right in a timely manner when explaining this was a gift. Not only damaged but, sent a lesser model. Will never work with VIP Outlet again and neither should you.
Is a dropshipper that has presence on all major online marketplaces. Participates in multiple frauds from item not recieved, to dropship/returns. Have notified DOJ
Tip for consumers:
Avoid like plague
Products used:
Mini-fridge
Easy ordering, great price, and fast delivery. It was a very easy process and I will definitely order from them again.
Love the tv since I saw it, I purchased for my family gift, for Thanksgiving after dinner we play movies and partner with our TCL hometheather its awesome
Every order i have made they shipped the same day as the order! Throw in great prices and they are hard to beat!
Highly recommend!
Very helpful and nice. He really knows his job. Quick to point with answers. He really care about the customer
I love the prices, variety, customer service and shipping. I have buy from them a few time and believe me is not the last.
I had been looking for a specific monitor and they had it! Great Price - Great Shipping - Happy Customer!
Products used:
Computer Monitor
Good customer service answer all my questions. Got a email from them right away with all my information.
Bought them from vip outlet for a great price they shipped them fast and got a great product i was very impressed
Products used:
beats headphones
Had the last doll I've been looking for and shipped without any issues. Had a question and the response was immediate
Super-fast delivery and always excellent products. Their selection is excellent and I items are in stock mostly.
Easy to order and quick to receive my item! One of the only places to find the item I wanted. Received exactly what I ordered.
Great price, great product in Like New Condition, great service and fast shipping. Amazing product line
Products used:
vacuum stick Dyson V7
VIP Outlet had the best price, shipped on time, and item arrived in good condition. What more can you ask?
Prompt delivery. Packaging, appearance and performance are excellent. Not overpriced. I will use this store.
Great service, fast shipping and superb customer support. The products sells are awesome. Very low prices.
Products used:
Laptop
Bought a 16gb iPad mini for 12 y/o granddaughter. It's perfect. She loves it. Second time ordering from vip outlet.
Tip for consumers:
Great price.
Products used:
iPad mini
Another great deal at Vip Outlet. Always the best prices. Free fast shipping. They never let me down.
I bought a grade A refurbished TV. Price was about 2/3 of a new in box TV but works and looks perfect.
Great customer service! Recieved in 4 days. Price was great and in perfect condition. This is a great place to order from.
Good dicount coupon, cheap product and quality is also good!
You can buy good products if you want somethings~
I placed an order at 3:18pm for 2 cameras in the amount of $160.38 on Friday. Later, I went onto my account to make sure the order showed it was processing. When I did, I saw a 2nd order was placed at 3:21pm in the amount of $240.57. I received a confirmation for the order I placed, but nothing on the 2nd order. I checked my credit card and both charges were pending. I immediately opened a ticket and someone responded & said she couldn't see the 2nd order in her system and would escalate this to the highest level. I told them to cancel both orders. She was able to cancel the original order I placed but not the 2nd. I never heard from anyone at a higher level. They were closed during the weekend. This morning, I did a chat. The guy said they couldn't see the order and to check back in a couple of days. I asked for a number to call and then called instead. She told me it was likely a glitch and it happens ALL THE TIME. She said worst case scenario would be that the order would ship and then I have 30 days to return and they would credit me within 7 days of the returned item. I DIDN'T PLACE THIS ORDER so this is completely unacceptable. She told me she still can't see the order, even though I see the order as processing and have an order # and the charge is on my credit card. I see an option to cancel on the screen but it won't allow me to cancel & says to contact customer service. I am livid and no one wants to help. She told me to check back tomorrow or send them an email and ask them to hold the order once processing is complete. Which I did but something isn't on the up & up here. I'm super disappointed because I ordered from them last year and had a good experience. But I certainly won't be ordering from them again.
If you want to have an item with goood price, less than market privce, then do not hesitate visiting vipout.com
Fast shipping, 10% discount for being a first-time customer, and the Samsung 32" HD 1080P Smart TV came in the original factory box.
Promised FedEx Overnight shipping, instead shipped with USPS Standard. Refused to do anything about it when I reported them.
Tip for consumers:
That they'll ship with whatever shipping method they want to, not what you paid for.
Products used:
Monitor
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
