Vital Records Online

I'd give 0 stars if possible. The whole organization is a SCAM. I paid them $60 in January for a certificate and after 8 months, with them losing my data twice, they accomplished nothing. They are not the Department of Health for a state which is the RIGHT PLACE TO GO. This is a scam, with horrendous customer service and will waste your time, take your money and do nothing. They should be closed for scamming consumers.

I can't believe I paid over $40.00 for this company to fill out a form for me. They do nothing else! They don't know how long it will take to get my birth certificate even though they advertise easy fast service in getting your information. Now they also have some personal information that I'm not sure I want them to have. I should have been smarter than to fall for this scam

This service is a SCAM. They make it sound like they are an official service then don't deliver the documents you've paid for. After 4 months my birth certificate never showed up and they claim it will be several MORE months. I checked and the government's wait time is 25 days. They have no intention of delivering my order and claim they will not refund because it has been more than 120 days. But when you don't deliver the product that has been ordered, that should not matter. The fact that this service is a scam is all over the internet and I'm ashamed I fell for it.

This is only useful if you can wait 3-6 months for certificates. I did not realize that when you pay extra expedite a birth certificate it still takes 3 months or more to receive it. I also did not realize you can go in person to a local County Clerk Office and get it the same day for way less money. They would not offer a refund 2 days after paying and letting me know it would take 3 more months to receive. What a rip off.

They charge you $70 bucks to literally send you a filled out form to pay $34 more dollars to pay the state fees for a birth certificate. They did not say anything about there being another fee online. Do yourself and use Vitalchek

I place an order for a copy of my BC in April. I have not heard anything or seen anything. They sure debited out of my account. Does anyone even work there? I have tried calling. I have not had any response. I would have given a 0 but the site would not let me. Get it together people 3 month is way to long!

Not only did I get tricked into paying a bull shi* 45$ fee for them to fill out an application that I could do by myself in 2 minutes, they did it in a way that tricks you into thinking this is the only way to fill out the application. Additionally, after going through the whole process (which is bull shi*), they could not even keep track of my application status and update me on it. All together, to get a copy of my birth certificate will take almost 2.5 months, and 75$.

Looks like a legit website but simply fill in the form that is easy to find and fill in yourself. The website that does what is actually needed, online transmission, is VitalChek. I wasted money and am not happy with Vital Records

I ordered sent this company my information to receive my marriage certificate because it was very important. They lied about getting your certificate fast without explaining rude agents and supervisor who telling me no refunds and didnt explain situation you have to wait 4 months i paid for rushing my items no communication when you talk to them they dont care no status when they will ever process your application and when i searched vital records called them they didnt even receive it its been a month so dont waste your time and money on false companies like this with false reviews this is true review from someone real

Worst place ever. I order my birth certificate feb. 25 and it may 14 and I have yet to here from them. No email Or anything. I try calling Customer service and they are impossible to reach. I will call customer service and I will be on hold for literally an hour until I just had to hang up because no one will come to the phone.

Filled out all the required info and paid $55 just to get a download link for a form to fill out and mail in with an additional $25.
Went to vitalchek.com and took care of everything on there sight for $62 and got it within 3 days.

It's Tuesday morning now and I placed an order last Wednesday. I pay the very expensive amount for it to be expedited with overnight service. It didn't happen. Today 4 business days later, I received a message saying the package had been shipped and I should expect it next Friday - hardly overnight! Considering the amount I paid, this is totally unexceptable. I will be going out of my way to post this information other places on the web.

Previously ordered a certified copy of a birth certificate from another site and got it in 2 days. Thought this was the same site. Paid $69 and got an application for a birth record and an expectation to pay another $15. I could have downloaded the form they sent me for $69 online. Total scam. Read the fine print.

I would suggest searching for the vital records office in the city/town you were born and ask them which online service they suggest you use. For me, it was a different company and in 3 days I received notification my birth certificate was in the mail to me. This company says my birth certificate is scheduled to arrive in two months (forms received on May 11, expected delivery July 30)! Terrible service.

It's funny, as you supply them your info, in the middle they ask you too review them, you think ok they seem ok, let me give a good review... Bad move!
This company does nothing but take your money, you think you're getting A birth certificate, but you're not. They send you a filled out application for a birth certificate, then you need to deal with the local gov.
This is a rip off!
They should be jailed..

I paid their fee for a certified birth certificate it's been over a month and half and I haven't heard anything, not even a confirmation of receipt of my money nor a order number I could use for reference nor tracking.

**DONT USE THIS COMPANY***I submitted a request for my birth certificate a month and 9 days ago and paid $150 for expedited service, plus notary fees. I still haven't recieved it. I've emailed them 3 times and finally called the health department to see if they recieved request from Vital Records and there is none. I requested a refund because of this and was told I couldn't get one because they processed it on Jan 3rd. Really then why hasn't the health department recieved it? Don't use this company just go thru the health department where your requesting a copy. Now $175,1month+ later I have to start this process all over. I needed my birth certificate asap for DL and registration in new State. Wish I would have known this company is a waste of my time and money. CLOSE THEM DOWN MAKING MONEY OF PEOPLE SAYING ITS EXPEDITED SERVICE WHICH IS A LIE- THEN NO REFUND.

I have never know when or where my mother was buried. Michele B. Actually found that information for me today and I now have a death certificate for my mother who dies 74 years ago. Great service today at Vital Records. Thank you Michele B.

I used this service because I thought it would make the process of receiving a copy of my birth certificate safer and quicker than dealing directly with the health department in my state. How wrong! After waiting 3 months and paying usvitalrecords AND the state health department I went on the search for the missing birth certificate. All this service does is give you the phone number to call at the state health department... they do not offer any help at retrieving the certificate. This is exactly what I would be doing if I ordered it directly from the health department to begin with. Moral of the story, don't waste your money with this company, you can do it yourself my calling your specific state health department. $55.00 poorer but wiser!

I submitted application and paid for my sons birth certificate, they immediately took the money from bank account and never sent me my sons birth certIficate. This was very disappointing to me especially with Pandemic impacting mine and others financial situation.

I wrote the company twice regarding my account. No response. I accidentally used my card. 2 min later I emailed the company to report a mistake. No response. I emailed again the following day, still no answer!

I tried to get a birth certificate for my 87 year old aunt so that she could renew her driver's license. They took my money then sent me an email stating that they could not process my paperwork because the name on the birth certificate did not match the name on the DL. REALLY!? I explained that my aunt got married "58" years ago and changed her last name. All the other information was accurate, parents name, SS number, etc. They just kept sending me the same emails over and over. When I demanded a refund they sent me an email telling me that the information that I downloaded was sent through an email that they no longer use. If this is true then how did they know that the names on the DL didn't match the birth certificate? TOTAL SCAM! I'm going to report them to the Better Business Bureau ASAP! I hope people see this review and not waste their hard earned money!

I paid to $55.50 get certified copy of my divorce decree. Received it and the DOB is wrong. Called customer service and was on hold for 37 minutes only to have the representative tell me I would need to call Idaho Vital Records department. Now having to pay $66.00 to them to correct the DOB on the certified copy I already paid for.

Do not waste time with this site you will pay 54 dollars thinking that your paying for your certificate and to find out you paid that amount for them to send a free form that you must then send to your local health department and pay more money! That is crazy! Why would anyone pay 54 bucks for a form they could get for free! They do not send you any of your certificates at all!