Vital Records Online

They don't tell you that you have to pay them to send you an application to print off. Then send that to the state in question to request records! All you pay these scam artists to do is send you an application. You can do that for free by contacting the state. I want my money back!

The fine print reads: "I understand that Vitalrecords-online.com is a private document preparation service and that I am hiring them to prepare my application materials...".
They should have posted this information on the first page to accurately inform the user just what is happening.

Not sure I understand the point of the service or why anyone would pay the $40 I was succered into paying thinking it was my State Vital Records Office's online program and all I got was a form completed for me which was not needed to obtain what I needed in person. Waste of money.

My fault, I failed to read the fine print that says I will have to pay additional money to the state agency, and I must make copies of my ID to mail in.

I never received birth certificate that I paid for 5 months ago even though paid an extra$20 fee for faster shipping. I called the health department of the state issuing birth certificate and they confirmed that I have been scammed. Vitalchek is the legit website not vital records

This site is bull $#*!, was charged $69.00's for a $10.00 dollar charge, called the bank, they saw no fardulent, so had to take it up with them and since i called the bank first, they refused to refund me $59.00's, be very aware of this site, very tricky and slimmy

This is a scam they do not even send you a birth certificate. They email you a useless application document. That is what your $50 gets you. Oh and if you ask for a refund even though they claim to have a customer
Satisfaction policy, they will block your email. Save yourself the trouble and use vitalchek. They will actually send you a birth certificate. If you give me my money back I'll gladly change my review. My next message will be to the BBB.

They claim they will get your entire document fast, no! This is a $80 service to fill out paperwork that's IT then they have hidden fees of $25 notary and $25 state fees u don't even know until u pay. I was told I would be emailed immediate my pkg info it was 24 hrs later. Now I have to mail it in to the state still and their is no guarantee when this will arrive. This website is a scam just go to your county clerk and save $100 and the hassle! During a time of Covid this is not the time to be wasting hard earned money.

Do not get your vital records from this company! I bought a premium birth certificate for $117 literally 100 days ago when I was supposed to get it within 35-45 days ago...AND I STILL DON'T HAVE IT. I am pissed off because nobody answered my follow up emails as well! Then they claim that they didn't have my phone number on file! Then they said a 3rd party service charged my credit card purchase, not Vital records! Where tf is my birth certificate? This is a SCAM!

First off I had no idea that this was a third party company! I went onto my local state vital records website to order my daughters birth certificate on Nov 6th 2020! It is now Jan 28th 2021 so you might as well say i've been waiting 3 months and it still haven't come! I contact my state office who told me that they did not recongnize the confirmation code that was sent to me, thats when I pulled the confirmation back up and realized that it was a third party who charged almost double of what Vital records would have. My daughter is enlisting in the army to serve this country and needs her birth certificate to do so and I will stop at nothing until someone in this company gives me answers! I have called the number listed on the website over 20 times and it keeps hanging up every time. I have also sent multiple messages to them and are currently waiting on them to call. Someone better to give me some answeres and very soon!

I ordered a marriage certificate online one month ago. I uploaded a copy of my drivers license as proof of my identity, and gave my credit card info. I received an email confirmation that I would be receiving the certificate soon. Two weeks late I checked with them, and they said I needed to send proof of identity, like a scanned copy of my drivers license. I scanned it again, and uploaded it again. And, again, received confirmation that this document had been received. Two more weeks have passed, and no certificate. If you can avoid using this company, don't use them.

So my daughter used this service to try to get her birth certificate. It hasn't arrived yet so I called to see when it would arrive. I was told 4-8 weeks from the time vital statistics cashed her check. I stated it was a money order. So the answer is 4-8 weeks from some undetermined date in the past. When I asked what she had spent $70 on, I was told a shipping label and customer service. I asked if this was the customer service and was told yes. What a total ripoff.

This site is a rip off. They will not send you your records for $70, they send you an application. You then have to submit the application along with their fee. THIS IS A HUGE RIP OFF. Run dont walk. Save your money and go

I don't know what you all did. I immediately got my birth certificate. I got scared when I read these reviews then I got it right after being scared. Know what I'm sayin. Go through the states vital records. Not a third party. Know what I'm sayin?

Requested refund on May 25. Was told 3-5 business days. A week later and still no refund. Ended up ordering from the state website. Much more cheaper and efficient.

Pay attention, this site is only a 3rd party website. They are NOT VitalChek. I paid $69 for this awful company to send us a single form (for a birth certificate) to mail in to VitalChek. SIXTY-NINE DOLLARS for a form I could fill out online for $29! Biggest rip-off, and I probably can't get that money back. I thought I was on the right website because the names are similar enough.

I ordered my records on April 23rd. 4 days later I visited the site and it said it shipped the information to the records department where I need my records from. It said to allow 8 to 12 business days to receive it. May 18th I still have not received it so I called. The robot voice said it will go to the department in the next business day. I tried to talk to someone but I was on hold for an hour and a half and gave up. The bad thing about this is that the place I need my records from had this link and said to use it. Now what do I do?

From A Writer's Eyes And Ears. It has been 3 1/2yrs now (yes that's right, you heard right), 31/2 years, with trying to receiving my rightful given Birth Certificate as this not only "Unprofessional" but this has also affected my "Livelihood". My Diver's Licence was suspended so therefore I walking around in Geogora without any ID. And oh but wait there's more. I have also been submitting money orders (payments), in order taking receiving this very important Document. The Customer Service... IS JUST AS BAD.

Don't use this company! I requested my sons birth certificate with them trusting that they were legit. I did not receive what I was hoping for so I call them and ask what happened. I paid $58 for what I thought was my sons docs, and they tell me no we just send you the application and You need to print it fill it out, get it notarized and pay the state fee for the actual document. What!? I asked why do they do it this way because Iv gotten one before without these issues. They said they are a 3rd party company and they Guarantee with their "packet" your application won't be denied. Why would you be denied a birth certificate when your born in this country? They couldn't answer that question. I was basically scammed and they refused a refund. Stay away from the company!

The Vital Records Now is a scam, they will state you didn't send appropriate form of ID and even though I sent my 6xs and various different ways they charged my account the $11 and never approved my ID to get the birth certificate I needed, you have to go through their automated phone and email service and no one can ever help you stating you agreed to their terms. THEY ARE A SCAM! I don't understand why they are in business, don't use them.
https://vitalrecordsnow.com/

This above mentioned Company, advertises online to get your Government Documents,
For $47.00 Dollars billed to a Credit Card! However, they will never attempt contacting
You, and there's NO NUMBER! In which to contact them either! This is a SCAM!
Don't fall victim to there online promise to deliver your Documents". Go to your City or
Government Agency, and apply for it there! Stay away from " VITAL RECORDS"!
There are LIARS! And THIEVES! Check out the BBB"

I was looking for a certified copy of my birth certificate for I9 employment verification (vitalrecordsonline.com). I thought I was looking at a state gov. Site, everything was simple and 5 minutes later I was paying $59.00 5 business days or so I should have my state certified birth cert. A couple hours later my prospective employer gave me the true state government site. 5 minutes later and $15,00 for the certified birth certificate another $5.00 and I can pick it up at the office THE NEXT DAY
Or forget the 5 bucks extra and they will mail it in the same 5 business days. So $20.00 pick up the next day! I sent a request to cancel my order, Vital records_- online.com acknowledged my communication but didn't reply to my request to cancel. My fault I was rattled looking for this quick fix, I found it and it cost me. I bought the other 1 from the state gov site to satisfy the time constraints of my new employer, but spent 59 dollars I didn't have to waste.

I placed to get birth certificate for my newborn son feb 19th and I have not received anything and I try to email them no answer back plus they don't even have a phone number to call and when I try to fill out to get refund request it's says the message has fail So disappointed I paid for over night shipping for it to take almost 3 months

I have been at it for 5 months and STILL NO BIRTH CERTIFICATE I have emailed vital chek and the email my question v back to me saying glad we could help how does that help me? I sit on hold two to three times a day for an hour or more just to get no help at all

DO NOT ORDER ANY TYPE OF DOCUMENTS FROM THIS SITE ITS 3RD PARTY WHICH I FOUND FROM INDIANA HEALTH DEPARTMENT IN ORDER FOR ME TO GET MY BIRTH CERTIFICATE I CHARGED $59 FOR AN APPLICATION THAT WAS FREE AND NOW I'M FIGHTING TO GET MY MONEY BACK FOR SOMETHING THAT I CAN GO ONLINE TO THE HEALTH DEPARTMENT AND GET AN ONLY PAY $10 SO I LITERALLY PAID $70 FOR MY OWN BIRTH CERTIFICATE SO DO NOT DO NOT ORDER GO TO DIRECTLY INDIANA OR WHEREVER YOU'RE FROM THAT YOU NEED INFORMATION FROM ON YOURSELF LOVE ONES ANYTHING LIKE THAT GO TO THE ACTUAL WEBSITE

So, first of all, I admit that I completely misunderstood what I was ordering from vitalrecords.com. That said, their website makes it seem like you can order and receive a birth certificate with immediate electronic processing, but the fee and quick processing is just for the application! I thought I was paying just for the birth certificate - I did not realize there was a separate fee just for the application! Plus the application sucks since it states that I still have to mail it in first (so slow) and then wait more time for the birth cert to be mailed to me, what? It also automatically checks off the option to pay for the certificate by check instead of credit card for some reason? There is nothing convenient about any of that. After I had already purchased this dumb application, I discovered that I can order the birth certificate through my state's health services department for half the cost, and everything is processed online, no need for me to mail anything in. I emailed them hoping they will refund me, but we shall see.