• Vitowigs

Vitowigs

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Overview

Vitowigs.com has a rating of 1.0 star from 13 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
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How would you rate Vitowigs?
Top Critical Review

“Pure sub-standard”

Rudo M.
6/10/24

Will I do it again? No! Closure poor quality. I have no idea what is really going on here. The "wig cap" no guys! I think this business must just shut down. This packaging is not even sexy. Me never going back ngi sharp ngi Grand! Entlek I think I must get a refund.

Reviews (13)

Rating

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Thumbnail of user rudom3
South Africa
2 reviews
3 helpful votes
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June 10th, 2024

Will I do it again? No!
Closure poor quality. I have no idea what is really going on here. The "wig cap" no guys! I think this business must just shut down. This packaging is not even sexy. Me never going back ngi sharp ngi Grand! Entlek I think I must get a refund.

Thumbnail of user jessicab3759
Mauritius
1 review
0 helpful votes
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June 4th, 2024

What I order and what came. At least they refund me $10. Don't waste your money girls...

Thumbnail of user teveraic
Zimbabwe
2 reviews
10 helpful votes
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January 4th, 2024

I bought 4 wigs from this site and they never delivered. They have been giving me false tracking numbers. Imagine, its almost a month now since I paid for tye order, if you email them they don't respond.

Thumbnail of user ncube.marita
Mauritius
1 review
11 helpful votes
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October 6th, 2023

So I ordered 2 natural wigs and had two of the worst looking synthetic wigs delivered. Was charged fast shipping which was an extra fee and it took about 20 days.
Have sent email requesting refund still waiting for response

Tip for consumers:
Vigo wigs sells synthetic wigs and not natural or 100% human hair

Thumbnail of user reinad25
TT
1 review
4 helpful votes
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December 18th, 2023

I saw an attractive wig advertisement that advertised glueless wigs. I ordered it was delivered yto find out that I got reject inferior wigs. They aren't what was advertised. They are taking people's money for reject wigs that aren't even glueless. They're nothing like what is seen in the advertisement.

Thumbnail of user michellehagans508
Ohio
1 review
14 helpful votes
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July 4th, 2023

I ordered a dark brown, medium length, human hair wig and they sent me long length, synthetic, red wig.

I tried to return it but they would never reply to my 5 emails.

I asked my credit card company (Capital One) to reverse the charge and they did but added back to the account because the merchant replied to them. Guess why? The merchant sent the a picture of what of a medium length, human hair wig, brown wig. It still was not the wig that I ordered, but my credit card company sided with the merchant and added the charge back on the account, and advised me to work it out with the merchant. Well, I verified the email with the credit card company and emailed the merchant 3 times. I still did not get a reply.

This company is most definitely a scam!

Thumbnail of user shewitt
Mauritius
1 review
3 helpful votes
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October 27th, 2023

I have been deceived, I ordered 2 wigs with high shipping cost and received ugly synthetic wigs. What they show and sell is different. Please don't buy from them.

Thumbnail of user jeannermwinjilo
Washington
1 review
10 helpful votes
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October 6th, 2023
Verified purchase

Dont buy from them. This is a scam. I ordered and they give fake tracking number never deliver and they tell you your address is non existent. Well planned scam. Don't fall for it.

Tip for consumers:
Its a scam

Thumbnail of user silingazozibini82694
South Africa
1 review
3 helpful votes
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October 17th, 2023

They gave me a synthetic wig, supposed there were two wigs but nooo they gave me one, secondly there's no closure,I can't wear this, scammed me a lot of money $72

Thumbnail of user njg5
Ghana
1 review
7 helpful votes
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October 25th, 2023

Got delivered but it's giving synthetic smell and hair
Literally the worse! Don't recommend stay away from that site!

Thumbnail of user nompilom1
Saudi Arabia
1 review
7 helpful votes
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September 22nd, 2023
Verified purchase

I ordered weave 5 months ago I never recieved it. And my friend recieved a disaster plastic weave,, you real don't meet our expectations guys

Thumbnail of user shelterm
Zimbabwe
1 review
10 helpful votes
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September 12th, 2023
Verified purchase

I'm so angry and divested with what I received
They deceived me and I bought plastic wigs thinking it's genuine hair

Tip for consumers:
They sale fake hair and what you order is not what you get

Thumbnail of user carmena365
GB
1 review
10 helpful votes
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September 28th, 2023

These are the worst wigs I have ever seen in my life, The pictures and the footage on their website is fake, pinched from other legitimate sites no doubt.
If you request a refund they will claim that you have to ship back to China, and the cost to return there is much higher than what they charge for the wig so you are in a lose lose situation. I suspect they have a UK base as why would they give such big discounts and pay such high shipping charges, its not very business savvy, so they are conning us int believing they are solely in China.
I paid via PayPal and when I lodged a request for a refund this companies customer service team were practically begging me not to escalate to PayPal, I wonder why that was!
I also received 3 unexpected items in my order, what I can only consider to be a cheap bribe to entice me into keeping the wigs. It didn't work.

DO NOT BUY FROM THIS COMPANY *YORKDIGITALC22E
Loook out for this address on any sites you use. Especially on Amazon, Instagram and Facebook. It seems they are everywhere selling dodgy goods:
Room 208, Block 1,
You Chuang Kong Jian Center,
Qunhui Road 3, Baoan District,
Shenzhen City,
Guangdong Province,
P.R.China
Postal Code *******

And also look out for this company. They have many different trading names:
Your fist wig

And look out for these email addresses. They keep chamging them:
*******@kitistar.com
*******@york-digital-technology.com
*******@company.com
*******@wigcharm.com

Also, check the label on your package. Ther is a UK returns address on it, so if the claim you have to return to China they are lying!

Tip for consumers:
This company is trading under many different names, using fake pictures and videos on their website, footage that is clear now has been pilfered from other websites. They are lying to their customers and refusing to provide full refunds when we receive goods that are of a very poor quality. They claim that returning back to China will be too expensive for the customer therefore we have no alternative but to keep these substandard wigs, or they suggest we give them to someone else.

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