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    Voices

2022 SITEJABBER AWARD

Voices

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Overview

Voices has a rating of 3.9 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Voices most frequently mention customer service, full time, and several times. Voices ranks 6th among Advertising sites.

  • Service
    28
  • Value
    27
  • Shipping
    6
  • Returns
    7
  • Quality
    22
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
View ratings trends
21
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How would you rate Voices?

Reviews (205)

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customer service (35)
Thumbnail of user bhavyas6
India
1 review
14 helpful votes
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July 31st, 2021

Can I actually get a job here without getting a premium pack?
For $499 is too much for one to pay that way, that too in the beginning itself!

Date of experience: July 31, 2021

Thumbnail of user davidc257
Voices T. – Voices Rep

Hi Bhavya,
Yes, with a guest membership, which is free, you can create a profile, upload demos or portfolio samples, and be privately invited to jobs. The key to this is making sure you maximize your profile. In order to be matched to jobs, however, you do need a premium membership. A guest membership is a good place to start. More information on our memberships can be found here: https://www.voices.com/talent-memberships. We hope that helps - best of luck!

Thumbnail of user privatep37
California
1 review
9 helpful votes
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November 12th, 2020

The site allows clients to bid down industry standard rates to pitiful amounts.

The site is also incredibly convoluted especially on the client side.

The customer service management is a joke.

Date of experience: November 12, 2020

Thumbnail of user alinam33
Voices T. – Voices Rep

Hi there,

Thank you for taking the time to leave a review. We have recently updated our Voice Over Rate Sheet which is backed by data on actual buying patterns and behaviors to inform clients on industry rates, which can be found here: https://www.voices.com/rates. In addition, we encourage talent to submit quotes that are reflective of the value of their services, even if it is in excess of a client's budget. It is then up to the client to make an informed hiring decision, balancing the quality of the performance against their budgetary requirements.

We're sorry to hear you found the site to be convoluted and we'd like to hear more about your experience. Please don't hesitate to reach out to us at feedback@voices.com. We want to make sure your voice is heard as we continue to improve.

Thumbnail of user stuarts250
GB
1 review
11 helpful votes
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August 13th, 2021

I have been a member of Voices.com for many years. But voice over work has changed considerably over the last 10 years. There is more competition and different payment models, that means Voices.com can no longer justify their extortionate premium fee. I earnt more from another site in 2 years, than I did over 10 with voices.com and why I left. Good site, but you need to change your payment model in my view.

Tip for consumers:
Be vary of high premium fees.

Products used:
Member of website

Date of experience: August 13, 2021

Thumbnail of user alinam33
Voices T. – Voices Rep

Hi Stuart,
Thanks very much for providing us with this feedback. We've been having many discussions around this topic and would love to speak with you further to get your insights. If you're interested, please reach out to product.marketing@voices.com and we can connect you with our research team. Thanks again for taking the time to share your thoughts, and we wish you all the best.

Thumbnail of user fookm1
Illinois
1 review
5 helpful votes
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June 9th, 2023

They charge you to simply apply for jobs. This website adds no value to anyone in this particular industry. At no point is this made clear in their ads or on their website that you must pay in order to apply for the jobs. Because this is a scam website, BEWARE: I assume they take the voice recordings that people provide then use the 'auditions' for profit based on their TOS.

Tip for consumers:
voices.com is a scam.

Returns
Quality

Date of experience: June 9, 2023

Thumbnail of user alinam33
Voices T. – Voices Rep

We’re sorry to hear that this is your assessment of Voices.

A few points to clarify. Our free guest membership gives you the opportunity to build up your profile on our website, upload unlimited demos, and receive private invites to jobs. The best way to maximize these opportunities is to fully fill out your profile and add high-quality demos so that clients can see what you're capable of. Both your profile and your demos are essential to success on Voices.

Once you feel you're ready to move to the next level, our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to the talent directly. Talent on our platform find a great deal of value in what we provide and find this to be a highly efficient way to book work. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients.

We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.

We have not and will never sell talent audition files. We do not have the right to use talent work without talent permission in any context or to sell any talent work created on our platform. This includes auditions and demos. Our Terms of Service states this clearly.

(e) Ownership. All Client Content, and all intellectual property rights in and to Client Content, is solely and exclusively owned by Client. All Talent Content, and all intellectual property rights in and to Talent Content, is solely and exclusively owned by Talent.

Our full Terms of Service can be found here: https://www.voices.com/company/terms-and-policies/terms-of-service

We hope this helps! Wishing you all the best in your voice over journey.

Thumbnail of user petrav8
France
1 review
15 helpful votes
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January 1st, 2018

Shady and predatory business: this company, despite their kind employees, is not worth your time. Managed jobs totally lack transparency so they can pocket huge commissions on your budget: 40-50% on average, up to 90%. Run.

Date of experience: January 1, 2018

Thumbnail of user johna747
Canada
1 review
17 helpful votes
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November 28th, 2017

Full out scam that rides on the talents of others, in now way does any real talent company charge to get auditions. This is a corporate scam, made to bleed out those who are talented, best to start your own website and go freelance, makes a ton more money than having some scam rape you of your talents.
They also pay for 5 star reviews. One company has come forward exposing this information. So to trust any 5 start review would be stupid.

Date of experience: November 28, 2017

Thumbnail of user paigew9
Cayman Islands
1 review
7 helpful votes
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February 13th, 2016
Verified purchase

I've been doing voice over professionally for more than 15 years and have used several online agencies. Without a doubt, voices.com is the best site available, particularly for new and part-time talent looking to break into the industry. I'm a big fan of the voice match function, the email notification system and the escrow payment program which protects talent from inexperienced or unscrupulous voice seekers. Voices.com customer service is top-notch and its resource library is unparalleled. I encourage all voice over artists to join voices.com and I assure you the cost of the premium subscription is absolutely worth access to so many great voice over jobs.

Date of experience: February 13, 2016

Thumbnail of user jamiet159
Tennessee
1 review
1 helpful vote
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July 25th, 2019

Had a wonderful conversation with Cameron yesterday! Can't believe I didn't call earlier for support. He and the rest of the voices.com team have been so kind and supportive. My conversation with Cameron gave me so much useful information, tips and skills to confidently move forward on this platform. So glad we were able to talk. Thank you!

Date of experience: July 25, 2019

Thumbnail of user reneeb37
Massachusetts
1 review
0 helpful votes
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February 1st, 2016
Verified purchase

Whenever VO needs arise at my agency, the entire staff at Voices.com is there to help. Their speedy response time, access to a wide range of affordable voice talent, and willingness to do whatever it takes to get the job done make finding voice talent not only easy, but enjoyable! Thanks Voices.com crew :)

Date of experience: February 1, 2016

Thumbnail of user martym85
Canada
1 review
1 helpful vote
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March 4th, 2019

I have been hoping to carve out a niche as a character voice actor as I feel this is where my strengths are. Recently, I auditioned for a job involving character voices for a children's educational video game and I landed the gig. Success! There were several parts to be voiced, including various monsters (not so scary ones!), a concerned father and a narrator. It was a great experience, lots of fun, I got to express my character acting skills and the client was very pleased with the results! Hoping for much more of the same in the future!

Date of experience: March 4, 2019

Thumbnail of user carmenl22
Connecticut
1 review
1 helpful vote
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November 5th, 2015
Verified purchase

I have had the opportunity to work with a number of the agents and customer service reps at Voices.com. Without exception, they have been the most pleasant and supportive group of voice industry professionals I've have the privilege to experience. I found them to work tirelessly to ensure the client's needs are met while clearly communicating those needs to me as the projects progressed. I always felt their support and their cheery sense of humor was welcome! Today, there are many choices for voice artists when it comes to getting work... and I am confident I made the best choice with Voices.com

Date of experience: November 5, 2015

Thumbnail of user rk94
Georgia
1 review
0 helpful votes
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January 30th, 2017
Verified purchase

Our company started using your service due to several studios closing in our area, also because of the lower competitive pricing options.

So far our experience has been nothing short of pleasant!

Ian Callander, one of Senior Management Reps, and Jennifer Mason, our Project Administrator, are always helpful and answers any question we had.

They walk us through the process and are attentive in tending to our needs and our clients needs.

We will definitely continue to use their services in the future!

Date of experience: January 30, 2017

Thumbnail of user danr61
District of Columbia
1 review
0 helpful votes
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January 22nd, 2016
Verified purchase

I admit I was a bit skeptical going from in-studio recording with talent to shifting over to the voices.com model. But it's made us more productive and put a wealth of talent at our fingertips that we'd never have had access to.

Their team is very responsive and they go out of their way to make sure you're happy. They are my go to recording service and a true secret weapon for casting some amazing talent.

Date of experience: January 22, 2016

Thumbnail of user zachm40
Texas
1 review
1 helpful vote
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January 23rd, 2019

Voices.com has been an amazing springboard to the start of my voice over career. I knew I wanted to make the change from the dull, 9-5 workday to full-time voice acting, and Voices has helped tremendously. It's a great service to get your name/voice out in the industry and establish a solid client base for your career. Easily one of the best choices I've made in choosing a P2P site to start out with!
And the support staff is always on top of things, and ready to tackle any question or concern you may have. Specifically, Matt W., helped me on a few occasions with different issues, and he's always come through for me--he's a champ.

Service
Value
Quality

Date of experience: January 23, 2019

Thumbnail of user carlyd2
South Dakota
1 review
0 helpful votes
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December 30th, 2015
Verified purchase

After taking a 5 year break from VO work to start a family, I recently started up my account again at Voices.com. It was like I never left! Everything is still so easy to use and the updates to the site since 2010 are great! I am so pleased. And I got two jobs the first day! Love you guys!

Service
Value

Date of experience: December 30, 2015

Thumbnail of user angelas145
California
1 review
0 helpful votes
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January 24th, 2017
Verified purchase

I've had the pleasure to work with Steven Wiseman and Rabia Khan, who've promptly provided me with excellent service. They both have worked under my tight schedule and deadline, even through the holiday season. I'm very appreciative and thankful for their work!

Date of experience: January 24, 2017

Thumbnail of user cherylc300
Texas
1 review
0 helpful votes
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July 3rd, 2019

Randy has been a great help, patiently answering all my questions and sharing useful tips and advice to get me started. Just had my first consultation chat with Cameron and it was a very productive discussion too! He took the time to share a lot of helpful resources and addressed all my queries. It has been a user friendly experience with voices.com so far and I truly appreciate the positive attitude along with the professional and prompt customer service and follow-up from Cameron and Randy. Looking forward to continue a fruitful journey with voices.com. Keep up the great work!

Date of experience: July 3, 2019

Thumbnail of user bos39
Massachusetts
1 review
1 helpful vote
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May 30th, 2019

Cameron impresses as someone who can talk to anyone, novice or expert, about audio and performance. He does have a wealth of knowledge, as to be expected from his training, but the personal touch he gives in explaining and encouraging talent gave me a far greater boost than can usually be expected in a forty-minute coaching session. He was the right person for me, at the right time. Thank You.
Bo Sheldon

Date of experience: May 30, 2019

Thumbnail of user andiaw
Arizona
1 review
1 helpful vote
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December 9th, 2015
Verified purchase

Decided to invest in my professional Voice Over career by enrolling in a Premium Voices.com Membership. It just so happened that my decision fell on Black Friday and agent David Gravelle helped me navigate my options and surprised me with a hefty discount. The next day I submitted my very first audition and booked it hours later. The site is so easy to navigate and I can't wait to dive into the resources for working artists. It only took a day for the Voices.com service to surpass my experiences with similar industry platforms, thank you!

Date of experience: December 9, 2015

Thumbnail of user cathyb30
New York
1 review
0 helpful votes
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December 2nd, 2015
Verified purchase

I love Voices.com. This is my full time job, and I make a living at it! So may jobs avail every day. The auditions are easy. The Clients have always been wonderful. And the staff at Voices, from the project managers to the admin staff all the way up to the president (who yah returned my emails personally when I had a question) are just the best. Im very grateful I found this site and very happy to be working with them daily. Can't recommend it enough!

Date of experience: December 2, 2015

Thumbnail of user rebeccaj50
Texas
1 review
0 helpful votes
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January 4th, 2017
Verified purchase

We had Brigid record from Italy, and the session could not have gone smoother! The clients were very happy with her voice and the spots. Katie Cooper was also so very helpful in coordinating talent for us.

Date of experience: January 4, 2017

Thumbnail of user ryans121
GB
1 review
0 helpful votes
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February 11th, 2016
Verified purchase

Voices.com have provided a consistently excellent service. Despite being an agency, they have demonstrated an unconventional level of flexibility when having to deal with the various parties involved in the production chain.

Date of experience: February 11, 2016

Thumbnail of user fredt76
Wisconsin
1 review
0 helpful votes
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October 17th, 2019

Cameron Pocock went above and beyond in helping me to learn what is required for success in voiceovers. As a long time radio guy, I recognize his knowledge is upper-tier.
He answered every question I had and gave me some great tips. I feel confident that success will come and I commend voices.com for giving us the best opportunity to succeed.

Date of experience: October 17, 2019

Thumbnail of user alinam33
Voices T. – Voices Rep

Hi Fred,

Cameron will be delighted to hear this! Thank you for your review. We're thrilled to hear you had a positive experience with us and wish you all the best!

Thumbnail of user marks1130
Canada
1 review
13 helpful votes
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October 24th, 2018

They started out as a good platform for talent many years ago, but like so many stories of greed, this one takes a familiar path; exploit talent and squeeze them for every cent you can. They not only take annual dues from talent, but take a percentage of the talent fees as well?! Brazen theft IMO. They've also been accused of padding the fees without Informing the talent. This is the very last place any voice over artist should patronize.

Tip for consumers:
Avoid at all costs.

Value
Quality

Date of experience: October 24, 2018

Thumbnail of user bobs831
Massachusetts
1 review
0 helpful votes
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October 31st, 2019

Had a phone conversation with Cameron Pocock today, and he was a verifiable hero in terms of the guidance I needed. We spoke on the basics of using the Voices.com platform, best practices when auditioning, helpful tips to assist me where I'd asked for help, and genuinely collaborated on where I can move forward from there.
In terms of being a pay-to-play industry in the beginning, I'm glad I found Voices.com as a place to start from, and as I book work I know Cameron et al will have my back.

Date of experience: October 31, 2019

Thumbnail of user alinam33
Voices T. – Voices Rep

Hi Bob,

Thank you for leaving this positive review! A verifiable hero - Cameron will love to hear that! We're so glad you had such a positive experience with our team and our platform and we wish you success in your voice over career. Thanks again!

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From the business

Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.

Company Representative

Thumbnail of user alinam33
Voices T.

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