• Voip.ms

Voip.ms

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Thumbnail of user erikb167
Canada
3 reviews
3 helpful votes
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February 2nd, 2020

Was looking to switch, used them prior many years ago, they seemed ok. Had throwaway number used for sms logins, seemed to work ok. Made the decision to port my business numbers over, but half way thru the process, asked them to cancel when I learned that they don't have voice support- my business numbers are essential and not having that made me cancel. They did then tried to slap a $50 usd cancel fee, I refused, they decided to not try to scam me, and then later canceled my account entirely with my existing number.

What kind of business operates like this? A terrible one, I would not as of today trust them with any of your numbers or rely on them at all. I wonder what kind of nightmare it would be to port away a number- which is another reason why I canceled the port in request.

Scammer central- stay away.

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From the business

VoIP.ms is at the forefront of the VoIP industry, offering versatile and affordable communication solutions. We cater to a broad range of clients, from individual users to large enterprises, delivering customizable services that meet diverse needs. Our core offerings include SIP trunking and DID numbers, complemented by features like call forwarding, IVR, voicemail, and more. We specialize in tailoring these services to suit each client's unique requirements, ensuring they pay only for what they need. Our extensive network of DID numbers across various countries enables clients to expand their reach globally while maintaining a local footprint. This international scope comes without the high costs usually associated with global communication. We prioritize high-quality service and reliability. Our robust network infrastructure guarantees high uptime and superior call quality, making us a reliable choice for thousands worldwide. Customer satisfaction is our goal. We offer round-the-clock support and an intuitive platform for easy management of services. Our dedicated team ensures every interaction with VoIP.ms is seamless and productive. VoIP.ms is more than a provider; we are a partner in enhancing your communication capabilities. Embrace the future of communication with us.

Business History

VoIP.ms, established in 2007, revolutionized the Voice over Internet Protocol (VoIP) industry by offering flexible and user-friendly VoIP solutions. Founded with the mission to provide advanced yet accessible telecommunication services, VoIP.ms targeted both businesses and individual users, filling a significant gap in the market.

From its inception, the company focused on building a robust infrastructure to support a wide range of VoIP services. These early challenges included integrating sophisticated features into a user-friendly interface and ensuring reliable, high-quality service. Despite these hurdles, VoIP.ms gradually gained market traction, staying true to its vision of combining technology with user accessibility.

As VoIP technology advanced, VoIP.ms expanded its services, introducing key features like SIP trunking, Direct Inward Dialing (DID) numbers, call forwarding, Interactive Voice Response (IVR), and voicemail services. The company's unique selling point was its customizable approach, allowing clients to tailor services to their specific needs, ensuring cost-effectiveness and practicality.

VoIP.ms also extended its reach globally, establishing a network of DID numbers across various countries, enabling clients to expand internationally while maintaining a local presence. This global expansion was matched with a commitment to maintaining quality and reliability. The company's network infrastructure was designed to ensure high uptime and consistent call quality, reinforcing its reputation as a reliable VoIP service provider.

Customer satisfaction has been a cornerstone of VoIP.ms's strategy. With 24/7 support and a user-friendly platform, the company has focused on simplifying the management of VoIP services, enhancing the overall customer experience and building a loyal customer base.

Today, VoIP.ms is recognized for its innovation, customer-centric services, and its role in transforming the telecommunications landscape. Its journey from a small startup to a leading VoIP service provider is a testament to its commitment to quality, reliability, and customer satisfaction.

Company Representative

Thumbnail of user rouleaur
Rouleau R.
Chief Executive Officer
David Rouleau has been the CEO of VoIP.ms since May 2022. Prior to his current role, he served as the Chief Operating Officer from January 2020 to April 2022 and as the Vice President of Corporate Development from May 2018 to January 2020. In addition to his role at VoIP.ms, Rouleau is a Partner at Oliva Capital since June 2019 and a Strategic Advisor at Cyberimpact since June 2022. He holds an MBA in Strategy & International Business from Schulich School of Business - York University, complemented by education from HKUST Business School.

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