• Voonik

Voonik

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Overview

Voonik has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Voonik most frequently mention customer care problems. Voonik ranks 226th among Indian Clothing sites.

  • Service
    6
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
How would you rate Voonik?
Top Positive Review

“Service is 24/7 days...”

rani s.
1/29/16

Best online shopping Voonik.com. It is awesome site for Indian and western and wear and jewellery. You can order very easily and get your product on time at very good quality offer best product on this site. Service is 24/7 days...

Top Critical Review

“They are not professional enough to provide basic customer services”

Nilesh S.
7/12/16

What they publish they don't deliver after that its more worse they treat customers like dog's no customer care phone calls and then email replies take almost 24 hours pathetic service. Its seems to be fake on the name of fashion they are fooling people and looting money.

Reviews (89)

Rating

Timeframe

Other

Reviews that mention popular keywords

product (38) 15 days (3) customer service (5) return policy (2)
Thumbnail of user nileshs5
1 review
1 helpful vote
  • Send Message
July 12th, 2016

What they publish they don't deliver after that its more worse they treat customers like dog's no customer care phone calls and then email replies take almost 24 hours pathetic service. Its seems to be fake on the name of fashion they are fooling people and looting money.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Nilesh,

We are truly sorry to know that you are upset with us.We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user ranjeets4
1 review
0 helpful votes
  • Send Message
March 7th, 2017

How do you want to me place an order when that product which I chosen is gone out of stock after waiting of your confirm delivery a 15 days ago.

This was really not good...
Now you will suggest to wait back until that product Comes on stock and wait till than.

Thank you

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Ranjeet S,

We sincerely regret the experience you have been through.The order stands cancelled due to logistical constraints. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep.
For any further assistance, please write to us at help@voonik.com.

Regards,
Monisha

Thumbnail of user durgalakshmic
1 review
6 helpful votes
  • Send Message
October 15th, 2016

I ordered for 2 shirts on 1st october on an offer and it automatically got cancelled on 12 October without any intimation or email or phone call. My friend also experienced same problem wherein product was not delivered even after 15 days and order got cancelled automatically. This site is fraud and they do not have good customer service. Please refrain from this VOONIK.com site.

Tip for consumers:
Please do not buy any product in this site.

Service
Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Durgalakshmi,

We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user gs89
1 review
2 helpful votes
  • Send Message
April 12th, 2017

Why don't u ask the sellers of the product to send photos of the original dress/clothes along with your catalog photos on the website so that customers like us can compare both the photos and then order it. It will be very convenient for us... as i have read many reviews regarding the same that the photo showed in website is very different from the delivered product(clothes) and has poor quality issues. I think all shopping websites for clothing who have such problems with quality and difference in their actual product should do the same to avoid negative remarks of customer and unsatisfactory... pls think about it i'm sure other customers will agree to this..

Thumbnail of user vinuthanr
1 review
3 helpful votes
  • Send Message
June 1st, 2017

They will allow seller to send damaged and unfit disqualified products when customer makes exchange for new one or refund of amount. The shipping charges will not to be given back, this is new way to cheat customer and make money without any service. Dont go for this F*** site

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Vinuthan,

We are sorry to know that you are upset with us. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
For any further assistance, please write to us at help@voonik.com.

Regards,
Team Voonik

Thumbnail of user mohitg19
1 review
5 helpful votes
  • Send Message
May 27th, 2019

I had ordered one green polo t shirt from voonik that was unfitted to me i returned it on same way but the have refunded me 50 percent amount when i made a call to their customer services they said that i wont get the left 50% refund. Very very bad i have launched the complaint against them in consumer court.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better. Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789.

- Regards
Team Voonik

Thumbnail of user anniet25
1 review
2 helpful votes
  • Send Message
June 21st, 2016

I ordered Red colour chiffon designer party wear saree with unstiched blouse piece (Code: *******). I paid Rs. 639/- for that. The product delivered to me is not at all matching to the picture posted in the website and the quality of the material is very very cheap. Please stop cheating people

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Annie,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user sanketp2
1 review
4 helpful votes
  • Send Message
April 12th, 2016

Voonik.com is a fake website. They stealing money from customer and sellers also. They never give proper reply to customer and seller when any issue accrued. And if your money stuck in voonik then forgot it. They never refund and give proper answer to you. So that's batter to be away from voonik. There is many other good site on market place to do onlineshopping so why this full of scam site. I am speaking my own experience. And any one can search for voonik on the web to know scam of voonik.

Tip for consumers:
Do not purchase or sell on voonik.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Sanket,

We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user meenakshis3
1 review
0 helpful votes
  • Send Message
July 11th, 2016

Have bought a saree which is not even 1% of what they show you in pictures. And when you want to speak with any one on their given number they never respond to you. I am so sick and tired of this website and it's a humble request to everyone that plzz do not buy it from this website they just fool people around.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Meenakshi,

We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user arundhathyn
1 review
2 helpful votes
  • Send Message
September 18th, 2016

The item that is sent is of such low quality that it cannot be worn by anyone, and when i am trying to return we are not able to return the goods, please do not buy any products from this site. Cannot be believed.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Arundhathy,

We are truly sorry to know that you were unable to reach our customer support. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user radhikam2
1 review
2 helpful votes
  • Send Message
August 15th, 2016

Initially I did find VOONIK quite good... but off late they are not good...
I received a piece of a rag torn all around instead of a saree I had ordered...
I would like to ensure such acts don't happen to you too!

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Radhika,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user seemap4
1 review
0 helpful votes
  • Send Message
August 9th, 2016

I have bought 2 or 3 times saree from voonik they r different as displayed on screen and very bad in quality just waste of money tha product they send u is easyli anek able in local market on down price compare to voonik so please don't buy any product from this way

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Seema,

We are truly sorry to hear that the products did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user amnad1
1 review
1 helpful vote
  • Send Message
January 13th, 2018

Ordered a product. Received the worst quality ever seen. Product costs RS 560/-, similar product available in RS 60/- in local markets
Company founders are very intelligent as they do not allow the return or exchange.
Product is cheap.
Should we file a COMPLAINT or move to consume court?

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi,

Sorry for the inconvenience. We request you to kindly provide us your order number or you can share your order details at help@voonik.com. So, that we can assist you better.

Regards,
Team Voonik.

Thumbnail of user ritur7
1 review
5 helpful votes
  • Send Message
July 27th, 2016

I ordered two dresses on the 4th of July and I have not heard anything back from Voonik as to when my dresses will be delivered. I've sent a couple of emails but I keep on getting the same message which is irrelevant based on my query. The response from voonik says "yes we deliver to UK/US" but my query is when will I get my order delivered. I was hoping to get them this week so I can wear them at a wedding this weekend. The service is very inconsistent. I would really like them to deliver the dresses on time or at least communicate to me when I should expect them.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Ritu,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user muralit
1 review
0 helpful votes
  • Send Message
July 30th, 2016

Poor Quality Products. Online Cheating business

I ordered black colour chiffon designer party wear saree with unstiched blouse. The product delivered to me is not at all matching to the picture posted in the website and the quality of the material is very very cheap. Please stop cheating people

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Murali,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return. If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user sweetys2
1 review
3 helpful votes
  • Send Message
October 4th, 2016

I have ordered 4 items on voonik. Items were delivered on time but quality of the product is so bad and when I tried to return one of the product I got a message after 2 min that they have tried to multiple attempts for pick up but I was not available how can it be possible that within 2 minutes they sent a person for pick uo multiple times. I must say that I am regular online customer and I have never faced this kind of problem. Well I am not gonna use this site again for online purchase. I just hope that they give my money back. Such cheaters and fraud people.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Sweety,

We express our sincere apologies for the unintentional mistake and the inconvenience caused thereafter. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user ranis3
4 reviews
145 helpful votes
  • Send Message
January 29th, 2016

Best online shopping Voonik.com. It is awesome site for Indian and western and wear and jewellery. You can order very easily and get your product on time at very good quality offer best product on this site. Service is 24/7 days...

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Rani,

Thank you for your valuable feedback and liking our collection. We hope to serve you in future and assure you a splendid shopping experience.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user aparnas2
1 review
2 helpful votes
  • Send Message
February 13th, 2017

I ordered a yellow dress, and when it arrived it was entirely different a red and black from what i have ordered that too a small sized one. How can they be so careless and send something which is entirely different.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Aparna,

We are sorry to hear that the product we sent did not match your expectations. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Thumbnail of user raghuls2
1 review
4 helpful votes
  • Send Message
December 9th, 2020

I have ordered a product from voonik store but 9 days got over still I didn't get product as well as any reply from them...
Seller should reply to their customers but voonik isn't replying...
Voonik store kindly respond us

Thumbnail of user manasag
1 review
3 helpful votes
  • Send Message
September 7th, 2016

Voonik is a such a cheat website they deliver all wrong and substandard material. The pricing is not worth for such low quality materials. They are big cheats coz they display something else on website and deliver something else.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Manasa,

We sincerely regret the experience you have been through. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user shravank3
1 review
2 helpful votes
  • Send Message
August 2nd, 2016

I have placed 02 dresses order online, first of all they delivered their product very late as per there mention time. Below are the discrepancy of that product.

1. Unstich dresses even they havn't mention about this thing anywhere on that particular page.

2. Delivered very late.

3. Not only lower (Salwar) of that unstich dress was also missing which we havn't received.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Shravan,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user ta253
1 review
1 helpful vote
  • Send Message
January 23rd, 2021

The above gmail was active till receiving the money (Rs. 300/- for a designer saree) but once received my money, the above address became nonexistent and all subsequent mail sent repeatedlyare thrown out. The following is latest vent of my ire ---
'more than a month, surpassing you promise of
' within 10 to 15 working days '
Lapsed, yet not received my order?. You have cheated our trust, swindled my hard earned money, you have misused online deal to amass money hiding in a place. But the time is not far away for you and the wholelot who helped you in this cheating online deal, to receive the harsh punitive treatments from the God.
This is the order copy
ORDER #*******
Thank you for your purchase!
Hi T K, we're getting your order ready to be shipped. We will notify you when it has been sent.

View your order
Or Visit our store
Order summary
BEIGE GEORGETTE ELEGANT SAREE × 1
Rs. 199.00

Subtotal

Rs. 199.00
Shipping

Rs. 70.00
Taxes

Rs. 0.00
Total

Rs. 269.00

Tip for consumers:
a cheating ,nonexistent business

Products used:
ORDER #16792
Thank you for your purchase!
Hi T K , we're getting your order ready to be shipped. We will notify you when it has been sent.


View your order
or Visit our store
Order summary
BEIGE GEORGETTE ELEGANT SAREE × 1
Rs. 199.00

Subtotal

Rs. 199.00
Shipping

Rs. 70.00
Taxes

Rs. 0.00
Total

Rs. 269.00

Service
Thumbnail of user lopik
2 reviews
5 helpful votes
  • Send Message
December 13th, 2018

Club factory customer care helpline number ****************************Club factory customer care helpline number ****************************Club factory customer care helpline number ****************************

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi,

Sorry for the inconvenience. This is voonik online shopping ( Voonik.com) kindly reach out to (Club Factory)Customer care for further assistants.

-Regards
Team Voonik

Thumbnail of user mahir2
1 review
5 helpful votes
  • Send Message
October 5th, 2019

Voonik customer service available on 24×7
www.voonik.com for online shopping. *******902Voonik customer service available on 24×7
www.voonik.com for online shopping. *******902

Thumbnail of user razak6
1 review
0 helpful votes
  • Send Message
November 15th, 2018

Mr voonik customer care helpline number
*******004

Mr voonik customer care helpline number
*******004

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better.Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789

- Regards
Team Voonik

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From the business

Online Shopping site for women clothes, footwear, lingerie, bags and jewellery in India. Buy Sarees, Kurtis, Tops at Voonik. ̢? ҉? COD ̢? ҉? Latest Designs ̢? ҉? Best Price

Company Representative

Thumbnail of user voonikh
Voonik H.

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1.5
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