• Voonik

Voonik

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Overview

Voonik has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Voonik most frequently mention customer care problems. Voonik ranks 219th among Indian Clothing sites.

  • Service
    6
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
How would you rate Voonik?
Top Positive Review

“Service is 24/7 days...”

rani s.
1/29/16

Best online shopping Voonik.com. It is awesome site for Indian and western and wear and jewellery. You can order very easily and get your product on time at very good quality offer best product on this site. Service is 24/7 days...

Top Critical Review

“They are not professional enough to provide basic customer services”

Nilesh S.
7/12/16

What they publish they don't deliver after that its more worse they treat customers like dog's no customer care phone calls and then email replies take almost 24 hours pathetic service. Its seems to be fake on the name of fashion they are fooling people and looting money.

Reviews (89)

Rating

Timeframe

Other

Reviews that mention popular keywords

product (38) 15 days (3) customer service (5) return policy (2)
Thumbnail of user mrudulas
Pennsylvania
1 review
3 helpful votes
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November 1st, 2017

I had ordered 3 dresses from Voonik.The material for all those 3outfits was horrible. It was nothing like they were showing on their website. The stitching is not professional at all-- there were no zipper or buttons or anything to close off the skirts and you are afraid to even wear it with fear that the large stitches might open up. The saddest part was that instead of a stitched top they just sent a piece of cloth. Very disappointed and i recommend not to buy from them at all. I did try to send them an e mail to fix the problem of stiching the top but they denied it as it was past 15 days. Sure that was true but i live in USA and when my son returned from his business trip he mailed it to me so of course there was more days then their policy allows but the fault was on their side for not delivering the product they promised. If they want to improve and increase their business they should be professional and deliver the products as shown.If the error was on their side they should fix it irrespective of the time frame. Really disheartening by their response.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Mrudula,

Accept our sincere apologies for this unfortunate incident. We are forwarding this case to our quality check department right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Thumbnail of user dhruvs12
India
1 review
12 helpful votes
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September 10th, 2020

Don't trust the Website owners.
Don't buy Products from this Website.
They don't have any customer service & no one is there to listen to your problems.

Thumbnail of user durgar2
India
1 review
7 helpful votes
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December 24th, 2020

I ordered 13 dec that day I got email order confirmed. But till I didn't receive my order and I didn't any notification. I send a mail also but no one is respond. I think it's fake website.

Thumbnail of user sonamj3
India
1 review
0 helpful votes
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May 21st, 2017

Not return Policy. Bad Service... So much high rate of all product. Worst site. So I called to ask about the poor return policy, they told me that he could not speak to me. Worst Customer Service.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Sonam,

We are truly sorry to know that your upset with us. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
For any further assistance, please write to us at help@voonik.com.

Regards,
Team Voonik

Thumbnail of user sweetyt
Ukraine
1 review
6 helpful votes
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July 15th, 2016

I wanna buy an indian dress for festival... will i get a good quality... as dese peoples review. I think i shldnt but im from other country so i need advice

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Sweety,

The products are shipped only after performing extensive quality check. They are 100% original and are procured directly from the brand. If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.We make sure the product reaching our valuable customers is of the best quality and we always strive for customer satisfaction.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user preethn
India
1 review
1 helpful vote
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July 13th, 2016

Voonik is the very worst online shopping. The are not delivering the right orders. The color, pattern, products are not good quality. They are delivering wrong patterns.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Preeth,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user pc91
India
1 review
0 helpful votes
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April 2nd, 2017

I ordered shoes before 1 month,,,, still i didn't got cashback from their side,,, fake people,,, and i ordered in woman's category... they sent man's shoes... very disappointing..

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear PC,

We are truly sorry to know that your upset with us. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
For any further assistance, please write to us at help@voonik.com.

Regards,
Team Voonik

Thumbnail of user mahir2
India
1 review
5 helpful votes
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October 5th, 2019

Voonik customer service available on 24×7
www.voonik.com for online shopping. *******902Voonik customer service available on 24×7
www.voonik.com for online shopping. *******902

Thumbnail of user navneetaj
India
1 review
2 helpful votes
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July 11th, 2017

Voonik is a fraud company, my order no was R*******916, I ordered the saree, but when I received it, it was completely different from which I ordered,
I request to every one plzzzz donot purchase anything from this site.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Navneeta,

We are so sorry that you did not receive the product of your choice. As discussed over the call, we promise, we will investigate the issue to figure out, how such a product got cleared in Quality check. We will ensure that such issues are not repeated with any other customer in future. For any further, assistance kindly write to us at help@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

Thumbnail of user venkatasaipavanp
India
1 review
2 helpful votes
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September 15th, 2020

Yes I got shoes from hear very nice quality product. With low price and I wish to increase more products.

Thumbnail of user deeps45
India
1 review
6 helpful votes
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December 15th, 2020

Never trust them 100% defaulters. I am going to complaint against them very soon.

Kindly aware others as well.

Thumbnail of user rajivs10
India
1 review
1 helpful vote
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August 5th, 2017

No quality check is been done. Received the shoe in bad condition my order number is *******1887 so pls take care before you order

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Rajiv,

We are truly sorry to know that you are upset with us. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that the order number you have provided is invalid. Please share the correct order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Thumbnail of user radhikas6
1 review
2 helpful votes
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August 2nd, 2016

Please I request to all girls don't purchase anything in to this app. Ye dikhate kuch or hai bhejte kuch or hai... maine ek dark pick color ka dress order kia tha or mujhe mila kya ek baby pick la khatia dress Jo order kia uska opposite hi delivery kar dia. Please please please don't purchase anything from this app... or haa ye zabardasti mujhe 1 rating dena pad raha hai varna mai to 0 rating bhi na du

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Radhika,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user poongodin
Colorado
1 review
1 helpful vote
  • Send Message
February 20th, 2017

Firstly, the product that i have purchased R*******270. Is not upto the mark in quality, also the pattern is totally different in website and the product that i have received. The refund was initiated by Voonik on JAN 25th 2017 and it's Feb 22 today and i'm yet to receive it. When i'm asking them to check the status, they were giving some dummy reference id's to check with my bank. I have received refund's from JABOONG, MYNTRA and HOPSCOTCH to this account in the same month. But only Voonik has got soem issue it seem's, did they really transferred it? I have provided them the statement as well twice from Jan month to till date in a PDF format, but again they were asking me to chase my bank to investigate the issue. THis is reallyrediculus. Please DONT EVER NEVER BUY IN THIS SITE...

Believe me. IT'S A 420 SITE...

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Poongodi,

We are truly sorry to know that you are upset with us. We have initiated refund for all the three products in your order on Jan 25th 2017. Request you to check in the bank with the Transaction ARN Numbers- 75105177027000642800941,
75105177027000642774351, 75105177027000642461900.
If the issue is still pending, Please share your Bank Account statement from Jan 12th till date to help@voonik.com so that we take it up the with the concerned team and update you at the earliest.

Regards,
Team Voonik

Thumbnail of user sohik
India
8 reviews
173 helpful votes
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February 11th, 2016

I have tried this app and saw some amazing dresses and ordered them after delivery i am really happy with my purchase.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Sohi,

Thanks for your great feedback. Your appreciation helps us to serve your better.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user ashwinim2
India
1 review
0 helpful votes
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July 3rd, 2016

They does not follow estimated date for delivery.
Also this tracking system is not good.
My 2 times experience is very bad.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Ashwini,

We are extremely sorry for this experience. We would like to look into this and assist you, Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user julmat
India
1 review
0 helpful votes
  • Send Message
January 12th, 2021

Pparsol ki koi date ni aa rhi hai kbb ayega track ni ho rha hai koi option ni hai track krne ki. Sir hmm bhutt garib hai hmara khaa k kbhi bhlla ni hoga apka mera parsol.agr nhi aya to apke sath bhut bura hoga jitna kmaya usse 4 gunna jayegaa hath se apke y meri baddua hai apko

Thumbnail of user neelc2
India
1 review
2 helpful votes
  • Send Message
April 9th, 2019

Poor Communication With seller... No one reply my ticket last 20 days... Give me number who able to communicate with seller.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi,

Sorry for the inconvenience. We request you to kindly provide us your registered number or registered email id or you can share your order details at ss@voonik.com.

- Regards
Team Voonik

Thumbnail of user sandhyas28
India
1 review
1 helpful vote
  • Send Message
April 20th, 2021

This is a fraud website. They only ask for money that too online payment only but no delivery is received

Tip for consumers:
Do not use this site it's fake and fraud

Products used:
Lehenga

Service
Value
Shipping
Returns
Quality
Thumbnail of user sagarp5
India
1 review
2 helpful votes
  • Send Message
February 14th, 2017

I ordered a Dark jeans, and when it arrived it was totally different a Blue jeans from. Material as per price is too bad.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Sagar,

We are sorry that the Voonik product you purchased did not meet your expectations. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Thumbnail of user venkatg3
India
1 review
0 helpful votes
  • Send Message
July 4th, 2018

I searching 0star fake online very poor service displays rate and billing rate is too deferential...

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Venkat,

We are truly sorry to know that you are upset, as discussed over the call we have initiated the refund for your order number -R0094558882-1 on 1st July 2018

Regards,
Team Voonik

Thumbnail of user vishals87
India
1 review
6 helpful votes
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January 6th, 2021

Ordered a product and never received it. Not getting refund or anything. Its a total scam and fake company

Thumbnail of user rupeshk21
India
1 review
0 helpful votes
  • Send Message
December 23rd, 2020

I am order product - Saree before 15 days ago. Till i have not delivered my product. Order id #*******

Thumbnail of user nehal12
India
1 review
2 helpful votes
  • Send Message
July 10th, 2017

Very bad quality clothes... color and print just gone in first wash... product quality is very bad and cheap

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Neha,

We are sorry to know that you are upset with us. Please share our order number and contact details at help@voonik.com. We will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Thumbnail of user nadimv
India
1 review
1 helpful vote
  • Send Message
January 1st, 2019

You help me voonik *******416. I have to you and your family u want me to u I want u to be a friend and I will never miss u so much and I

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Nadim,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better.Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789

- Regards
Team Voonik

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From the business

Online Shopping site for women clothes, footwear, lingerie, bags and jewellery in India. Buy Sarees, Kurtis, Tops at Voonik. ̢? ҉? COD ̢? ҉? Latest Designs ̢? ҉? Best Price

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Thumbnail of user voonikh
Voonik H.

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